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Giant Food

1.9 (14 reviews)
ModerateGrocery

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Photo of Michelle W.
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744

11 years ago

Helpful 6
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2 months ago

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11 months ago

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7 years ago

Helpful 2
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1 year ago

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5 years ago

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5 years ago

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Photo of James M.
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9 years ago

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7 years ago

Worst store in the area. Never any check out lines open. The cashiers are slow and the employees are not at all helpful.

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5 years ago

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9 years ago

Probably the most expensive grocery store but when you catch a sale it's a steal! Staff in all departments are very helpful and friendly

Helpful 1
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Photo of Rudi A.
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11 years ago

Helpful 1
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10 years ago

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10 years ago

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Southern Maryland Oil

Southern Maryland Oil

1.0(2 reviews)
1.8 mi

ater, after a dozen calls (each requires a half hour of waiting on hold), I finally determined that…read morethey had identified an issue with the furnace. The weather had now turned. I had to get them to send more people out there and finally determined that the furnace needed to be replaced. I should have gone with a different company at this point but instead purchased a new furnace through them. Two weeks later they installed it. Still no heat. Their management went over there and the tenant reported that they blew up part of the new furnace because it was installed improperly. When I spoke to the manager, he said "luckily no one else was standing there." They replace it again two weeks later... still no heat. They went out again and finally restored heat. Two months after the prepaid regularly scheduled maintenance identified the issue. Management is terrible. Customer Service takes forever. No one at this company will call you back. Good luck getting anything documented. Stay far away from this Company. No one should have to go through what I went through.

As an active duty member of the U.S. Armed Forces for more than 20 years, I place a great deal of…read moreimportance in honor and integrity - for myself, the children I am raising, and the companies I do business with. I am writing this review to properly address the lack of integrity and dishonorable service I encountered with the Southern Maryland Oil (SMO) company. In short, SMO left me with an empty tank, rather than a full one, and is charging me for the additional fuel and service calls that were required to address and correct their mistakes. Here are the details . . . In January 2011, I contacted SMO to top-off the propane tank that supplies my gas fire place, which was working well at the time. A few days later, when we went to light the fire for the first time since SMO "filled" the tank, it would not light - the tank was empty - only SMO employees had touched my propane tank and gas fire system. When I called SMO, they sent a service representative to my house who advised that they could send a technician to my house ($135 minimum) and, if the system had a leak or was malfunctioning in some other manner, I would bear the expense of the lost fuel and the necessary repairs. If the technician could find no problem and/or leaks in the system, SMO would be responsible for the service call and refilling the tank. While I agreed that was a fair response from SMO, I could not (at the time) afford to pay for costly repairs in the event that the problem was my responsibility. We closed the main valve to the tank while the SMO representative was at my house, and we never opened the tank again. I contacted SMO to let them know that we could not afford to investigate the problem at that time. In December 2011, Christmas was approaching, and we were excited to get the fireplace working again. My wife called SMO Customer Service and explained the situation described above - SMO Customer Service acknowledged the issue and said that their notes (from January 2011) indicated the gauge on my tank was malfunctioning (rather than the tank being empty). SMO sent a service technician to my house who determined that the tank was empty and needed to be refilled in order to determine if there were any other problems/leaks with the system. After SMO refilled the tank, they sent a service technician to my house - the SMO technician determined that the fireplace worked perfectly, and he found NO leaks in the system. With no leaks or malfunctions, it was clear that the SMO individual who "filled" my tank in January 2011 was to blame for the empty tank. Yet, despite numerous calls to SMO customer service, SMO is only willing to remove the cost of one customer service call ($135) and offer me a $25 credit. They are still charging me $135 for the second service call and $400 for the propane to re-fill the tank - despite the fact that it was their employee that mistakenly emptied the tank. While SMO can offer no other reason as to how the tank became empty in a few days despite our not using the fireplace, they will not accept responsibility for their mistake. Despite knowing the circumstances described above, SMO sent a technician to my house, are charging me more than $500, and clearly never intended to honor their responsibilities.

Giant Food - grocery - Updated October 2026

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