I have never ever seen such a horrible pharmacy. I can't say it's a Walgreens' problem because I…read morewas out of town and went to the Frederick MD location and it was flawless. The lady at the drive through was absolutely horrible. She spoke down to me and was very dismissive. She asked for my last name and then went and grabbed a prescription. She was ready to give it to me and then I stopped her because it was the wrong prescription and not mine. After all that, they didn't even have my prescriptions. My doctor was immediately blamed. It was definitely not his fault and that was established. I called today and spoke with Octavia and she was able to fix everything. Turns out, even if there are still refills remaining, Walgreens policy is not to refill if the prescription is over 120 days!!! That is the dumbest thing I have ever heard. The other problem is that they don't communicate this, they just don't fill it. When I called and spoke with the store manager about another issue, her response "You finally got your prescription so I don't know what you want me to do?" Well, I would want to know if my employees are not doing their job so that it can be addressed by YOU!

Trust me when i say--- don't go here. Theyre understaffed as hell and you're going to wait hours to…read moredays for rx's, even basic antibiotics. nightmare when you're in dental agony.

Awesome employees! It was raining and sleeting yesterday and my son lost his show in the parking…read morelot. I called and the manager told me nothing had been turned in. My dad went back to the store and couldn't find it. About ten minutes later we got a phone call from Derrick (a manager) that he went outside after talking to my dad and found it! It's great to see people like this are still around! He went out of his way to go out in the cold to find it. Now as a grocery store it's my family's favorite. My parents have used this store since they moved to the area 12 years ago. Great and clean place to shop. The prices are competative.

I recommend this pharmacy. The management had the good sense to hire topnotch people to interface…read morewith the public. They are courteous, helpful, kind and do their job very well overall.

Encountered a very rude worker. I was at the store with my dad for some spray paint which is locked…read moreup so we go ask for someone with the key to unlock it. Tell me why this lady comes up with an attitude asking what we wanted and why we were bothering her . She then proceeded to tell us that she couldn't keep anything unlocked because she couldn't risk "anyone taking it" which I understand except she then said "I wouldn't expect someone coming off of work 7 beers drunk to understand" to my dad. Mind you I work in nursing and my dad's a blue collar Hispanic man who was in no way, shape, or form drunk or drinks at work. We're just trying to pick up some things and go home lady! So now she's given me reason to suspect why she was rude to us. Now at this point she's pissed me off, not only do you not want to do your job but now you're making stuff up, stereotyping and being difficult? My dad is a kind man and let it slide but if she encounters me and does that to me again I will make sure the manager hears from me and she gets disciplinary action.

you will wait about 30 minutes to check out. for some reason they think that two cashiers and no…read moreself checkout is enough staff. Understaffed on purpose. Pay better and more people will work here. If you value your sanity, go to the one in dunkirk.

We have used this pharmacy 3 times in the last year and each time has been a positive experience…read more The pharmacist, Constance, and tech, Carrina are so nice and caring. Unfortunately, we are coming from evening Urgent Care appts and getting to the pharmacy within minutes of the pharmacy closing. It's never been a problem and the pharmacist always makes sure that we get the medicine we need and goes over the instructions with us. She always takes the time and never rushes us. This is now my go to pharmacy for now on. In my opinion, they are the best pharmacy in the county.

Can't fill meds in a timely manner.. was told it was going to be a 20 min wait & they will text me…read morewhen it's ready- I did some shopping that lasted 30 mins & sat down for another 45 mins bc I never received a text. I decided to ask for an update & she said it's going to be another 30+ mins, I should prob just come back.

The heavy set slow moving one implied I was a drug addict and needed to step to the side and wait…read morewhile they made sure I didn't have my daughter medication filled at another pharmacy. I am beyond pissed the management has tried to appease me but I won't be happy till she is fired. Today I'm going back to pick up her medication and switch my records to a different pharmacy.

Best Pharmacy in the Universe!!! Great Staff Great Service and everyone is so friendly!!…read more Not sure why I took so long to write this but everyone here takes the time to greet you and make you feel so welcome. They are willing to answer any questions you may hand and are super fast with having your medication for you. I will be coming here from now on it is perfect!

I truly cannot say enough positive things about this Pharmacy and the pharmacist, Ms. Danielle and…read moreher staff. I've always had such positive experiences with her and her staff and I visit at least once a month. She has helped me with She has helped me when my prescriptions were incorrect or late and she has taken time to make sure that I am doing well with my medication. I have seen her do this with other customers as well not just me or because I am there often. I am not some special case. She truly cares about everyone she serves I have dealt with substitute pharmacist there and have not always had this experience which OK she seven days a week. The woman deserves day off, but I try to only come when I know she is the pharmacist. I suggest if you have had issues in the past with this Pharmacy - reach out to Danielle specifically for help. She may not be able to solve every issue immediately, but she will do everything she can for you.

I've always come here at night because usually I'm out of something or because it's quiet and I…read morelove an empty store it's easier to coupon :0) Today was not a good experience at all, I didn't realize the self checkout was open so I put my stuff (5 items) on the conveyor belt. The cashier was at another cashiers register gossiping and as soon as they saw me they disappeared.... No hi, no be right back no nothing..... I'm standing dumbfounded... It only got worse when my cashier came out a few minute later with a box and that's when she finally acknowledged me telling me give her a minute She looked like she was going to come right over after putting down the box but nope she pulled out a Blade and started opening it. By this time I felt stupid and not very happy, so I take my stuff to self checkout after seeing it was open (I had a lot of time standing around to look) and tell her no thank you. So rude never said a thing after that, poor manners and customer service NEVER RETURN HERE AGAIN the Giants is down the street and they all literally run to me welcoming me into their store Followed up with a call to the manager when I calmed down. He was sympathetic to my situation but that was it. Yes this was my last trip here, too many other places that treat me good

They are very nice but it is poorly run. I was waiting after my scheduled time and they went…read moreordered food, got food and I was past my appointment time. They didnt fully explain stuff.

Great customer service. Sarah, Shannon, kelly and Olivia were all really sweet. Helped my father…read moreout without any hesitation

I received a simple arm sling from the hospital when I broke my clavicle. When the hospital gives…read moreyou an arm sling, they don't tell you that Grace Care will send you a separate bill for 81.99 for a piece of fabric and webbing that you can get at a drugstore for under 30 dollars. When you call Grace Care to dispute the amount, no one answers the phone and the voicemail box is full.

Was sent a $500 Bill for a spika splint available at CVS for $40, provided by MedStar Health Union…read moreMemorial Hospital. Obviously, I laughed it off. 100% Con-Artists and SCAMMERS.