Each visit to this location seems to be a disappointment. Whether it's the slow and long wait…read moretimes, even when order is placed ahead of time or if it's the quality of the items ordered. Today I ordered 2 jalapeño pockets because the coffee at the location always comes out too milky. The pockets were estimated to be ready in 9-13 min. I showed up 7 min after order time and still had to wait. Once my order was called only one of the items I ordered was given to me so I had to wait additional time for them to prepare the other one. Inconvenience for over priced instant bites. The store is usually not as busy as other locations. Somewhat clean, not noisy. But definitely always slow.

Great service when coming in. Quick ordering and fast making of our drinks! Boys love the pup cups!…read moreWe will be back!! Jake n kev

There is a Soul Food spot out in Waldorf that I think y'all need to know about!! I went in after…read morepassing it a couple of times, & yeah it HITS!! Nuff said let's go take that flight!! . Where I am: @selbysgrabandgo . Location Reviewed: 11672 Billingsley Rd., Waldorf M.D. . Items Reviewed: STAMP!! Their Salmon Cheesesteak ($21.99 with griddled salmon, melted cheese, onions, peppers, spinach, seafood aioli, & fries). Fresh, thick, well seasoned, & you're not finishing this whole sub!! STAMP!! Their Collard Green Gumbo ($10 with andouille sausage, shrimp, collards, & peppers). Hearty collards, with thick shrimp, & a tasty roux!! STAMP!! Their Seafood Platter ($25 with 6 pieces of jumbo fried shrimp, 2 pieces of whiting, & 2 pieces of catfish with their seafood aioli, & fries). STAMP!! Their Big Mamma's Fried Chicken ($15 for their 3 piece including a whole wing, breast, & leg). I didn't even put no sauce on this chicken!! It was good as presented!! You try it, You tell Me!! . Customer Service: On Point. . Parking: Decent. . Recommendations: Try that salmon cheesesteak!! You won't finish it in one setting!! Accessibility: This spot is wheelchair friendly, & differently abled persons friendly. 5 Stars=STAMP 4 1/2 Stars=LIKE THAT 4 Stars=DELICIOUS 3 Stars=DECENT 2 Stars=PASS 1 Star=NAH #Bigschlimsreviews

I very rarely write reviews but in this case I had to make an exception…read more I thought I ordered a gift card for $100 for Selbys (which is in San Francisco) and was directed to Selbys grab and go, not realizing I had made a mistake. I called them right away to let them know I had made a mistake and requested a refund. I'm in Ohio and the person I was giving the gift card to is in California! There is no way that I would be able to use the card. They said they would not refund my money but would have the owner call me to discuss. I never received a call. Stay away from this restaurant if this is the kind of low business practices they have. This says a lot about this business doesn't it?? I am disputing the charge. It would be different if I had waited a long time to ask for a refund but I literally called them the same day. This isn't right.

I went to the store today. I ordered a iced coffee that was bitter hashbrowns that were burnt and…read morethe sausage egg and cheese sandwich that was cold. Unacceptable for $13 when there's no line of people in front of me or behind me.

3 times I have come to this location, and 3 times they have got my order wrong! Most recently, I…read moreordered the 2 wake-up wraps (turkey sausage egg and cheese and sweet black pepper bacon egg and cheese) and medium iced coffee deal along with a coffee cake muffin. What did I get? One wake-up wrap, the medium iced coffee, and a bacon egg and cheese SANDWICH, no muffin! Another time, no snacking bacon that I ordered, and the time before that, they put dairy in my iced coffee when I specifically ordered black (which was on the label they places on it). I feel like this about it: one time is a mistake, twice is on me because I should have checked before driving off because of the first mistake, 3 times and I'm done. I won't be back to this location.

The drink was great. But the drive thru service had a hiccup. I thing the customer was paying with…read morePennies.

Please read all of the review. This is for their donuts…read more These are shameful to be called filled. Dunkin's should take a look at quality control again. The workers are pleasant and always quick with service. Unfortunately this is not the first and last time we will be visiting this shop.

I travel locally for work and this is my favorite Dunkin' location in several counties! The Staff…read moreis always friendly and orders are ready quickly (I normally order drink(s), donut(s), and sandwich(es). Always positive and friendly energy from the Staff here!

This location leaves much to be desired. I have now given the drive-thru three tries, and will be…read moreavoiding this location from now on. The first visit, they assumed my order was an iced version I had ordered without double checking if I wanted my order hot or iced. Since it had been the first time, it wasn't a big deal. Trip two and three through their drive-thru have cemented the decision to not visit this location again. Trip two resulted in a 5-min wait at the speaker where you wait, and then proceeding to wait an addition nearly 15-min before the line moved at all after that. After trip number three today, honestly not sure how they're still open. Ordering wasn't an issue, but literally ended up sitting in the line behind two other vehicles for 10 nearly 15min to the point where I could see the vehicle two in front of me put their car into park. I even tried giving the store a phone call twice to see what the hell was going on. The first call literally just ringing non-stop before an automated message asking for a code (not sure why). The second call literally didn't connect at all with an automated message saying it couldn't connect, when the phone number dialed is the phone number listed within the Dunkin' app. Messing up orders, and not being able to run a drive thru this many times is a reflection of the owners/operators of this location.

We all know when that red light is on you pull over and grab a dozen. Donuts are always amazing…read morewhen that red light is on before the glazes hardens. Didn't really care for the caramel latte. It lacked all types of flavor and I honestly poured it out and made one myself once I got home hence me giving them 3 stars instead of 5. #EatGoodAndBeHappy

They gave me an extra donut, I think as a consultation for not having the other kind I wanted. They…read morewere calm-tempered and had good customer service!

I love this location. No matter how long the drive thru may appear they move the line efficiently…read more I always order the same drink: Venti iced white mocha, sweet cream foam, caramel drizzle in the cup and on the top. AMAZING!!! This location is one of two that get my drink precisely made to my tastes! lol The parking area can be a bit of a headache especially when people who do not drive well are present. Nonetheless this location is always clean inside and running smoothly. Great spot to grab a snack and go.

THEE worst Starbucks location ever!! every time I order a frappe', it's watery. One day I sat and…read morewatched them give my order to the person in front of me and I then had to wait on my PRE-ORDERED drinks again. Just ordered a blended lemonade and received a beverage that was half liquid. For the drinks to be so expensive, they shouldn't be a hit or miss. I think I'm done with giving them any more opportunities to disappoint me.

When I got my hot peppermint Coco,when I was almost finished there was these little strings that I…read moredidn't know was and it was just disgusting.

If I could give lower stars, I would. Tried to go to this location two days in a row tight around…read morethe holidays (2019). The first time, the line was super long for only one employee to be ringing up orders and having to make the drinks. A second employee showed up only to take his time slowly stirring some chocolate sauce. I ended up leaving without getting anything due to the fact that I had been waiting in line for what felt like 15minutes & I had groceries I didn't want to have to bad. The next day, I was in target and was willing to give this Starbucks a second try and that was a mistake. While the wait was not ann issue, I watched the sole employee take an order and proceed to made a drink without her hair back. I then also watched her handle food from thee display case without tongs or gloves on. Both were enough for me to not be upset that this location was out of the ingredients for the drink I had planned to order. I'm not sure what health codes they supposedly follow, but I will not be ordering from this Starbucks ever again.

It is rare that they can get a simple cup of coffee right? If they are busy it is guaranteed to be…read moremessed up. I waited in line for 15 minutes this morning only for them to mess up a simple coffee by not putting what I asked for in it.

I find it very unfortunate because Starbucks is known for fast, reliable service. However, this…read moreStarbucks is not able to reflect that. I think one of the reasons is the fact that it serves an African American population. Unfortunately, when It comes to us , no one seems to care. The franchise is always understaffed and unable to meet the needs of the customers it serves. I really enjoy Starbucks , however, I have stopped going because the time it takes to get my Caramel Macchiota, runs me late for work.