Had a fantastic experience working with Excalibur. The pilot light on our water heater went out at…read more9pm and was showing no signs of recovery. Paul responded to our request almost instantly, was at our home at 9am, and we had a functioning water heater with a new pilot assembly by 9:20am. Paul also noticed the exhaust vent wasn't correctly installed by the previous company and fixed it free of charge, which has brought our gas bill down by over 20%! Their service was priced competitively and communication was excellent throughout the process. Most importantly, they truly care. They took what could have been a nerve-wracking process and made it feel effortless.

I had my water heater break. I had a local plumber come out and he gave me a very high quote and…read moresaid he couldn't just swap out the one I had with a replacement but had to do a major change. I called Excalibur and they said this wasn't true. They could install a similar model of tankless water heater to the one I had. Their quote was almost $2000 less than the other plumber. I since had an HVAC company come out for something else and mentioned I had to change the heater recently. I told him what I paid and he said that was honestly a good price. Excalibur seemed honest and helpful and they were able to come out first thing the next morning and get my heater replaced. They did a good job and the new unit looks better installed than the original. They also gave me advice on how to maintain it and what maintenance I could do myself to descale it etc so it doesn't break again. Overall happy either way the service even though overall it was expensive it was still less than other quotes I got.

Called The Water Heater Guys because last night my tankless water heater stopped working all of a…read moresudden. I spoke with Luigi and he told me how I could possibly take care of the problem on my own by trying a couple of different things. I did what he told me to do and, sure enough, it fixed the problem. What an honest guy and company. I could have easily spent a whole lot of money to have him or someone else come out to fix my problem. I appreciate The Water Heater Guys.

10/10 - Highly Recommended!…read more Our water heater had been giving us problems for quite some time. We originally hired a plumber who claimed to have replaced the broken part, took payment, and assured us everything would be fine. Unfortunately, the issue continued, and we found ourselves relighting the pilot over and over again. Once winter arrived, taking cold showers in the morning became almost unbearable. I finally decided to look for a true water‑heater specialist and came across The Water Heater Guys on Yelp. I called and spoke with Luigi, who was incredibly easy to talk to. He asked for the serial number and immediately knew the model of our unit. After I explained the daily issues my family was dealing with, he told me what he believed the problem was and provided a clear quote. We scheduled an appointment, and Luigi arrived right on time. He instantly identified the issue and repaired everything that needed to be fixed. From that day forward, we've had consistent warm water. It's such a relief to finally have a water heater that works--no more cold showers! I'm truly grateful to Luigi for his professionalism, efficiency, honesty and kindness. Ten stars for The Water Heater Guys! Highly recommended.

Carlos C. helped me with a drainage repair and I would definitely call again for his services. Very…read moreknowledgeable and answered any question I had with great detail. He was willing to go above and beyond to ensure he was doing a thorough job. Friendly and great to work with!

Discount Plumbing Rooter service team is working together to help my request done. I appreciate…read morethey tried with their plumbing expertise to solve my problem even may not be smoothly. The staffs are very friendly and pleasant.

I always say, while having a good initial experience is nice, have great FOLLOWUP is even better!…read moreThis is how you tell if a company will stand behind their work - for things done on your house, I think that is CRITICAL. A few days ago I noticed that on one of our faucets, if I closed the hot water side too fast there was a little bit of a rattle under the house. I thought I could handle it myself after asking Perplexity what it could be and installed a water arrestor. That didn't help so I thought, maybe it could be the strapping. I reached out to Handy Plumbing Man on a Saturday and they were quick to respond that they could have someone there on Monday. Monday morning came and their technician, Miguel, went down and found that one of the pipes they had worked on wasn't totally secured. No problem, mistakes happen. He said he'd call the office to get technicians over to check the strapping on the work below. I had to go into work but did get a message from them later on that day to see if they could get someone over the same day (Monday) to fix it. This is more on me that I had already gone into work, but they said they could do tomorrow morning at 8am. The guys, Carlos and Baltazar, came bright and early, went under the house and secured the pipe and then some. Awesome company!

I've hired Handy Plumbing Man many times for a recurring building plumbing issue that is affecting…read moremy condo. Today, Ryan K. and Jose came to help and they were phenomenal. Ryan spent time explaining what was happening, what the HOA has been claiming and how they're not entirely honest with me and other homeowners. Bottom line, Ryan and Jose are phenomenal and I highly recommend Handy Plumbing Man. Thank you once again for your prompt response and service.

Excellent Service and Professionalism…read more I had a great experience with this company installing my gas water heater. The technician was very professional, worked efficiently, and completed the job quickly without cutting corners. What I appreciated most was how clearly everything was explained--he took the time to walk me through what to watch for, how the system works, and answered all my questions. That level of communication really gave me confidence in the work being done. Overall, fast, knowledgeable, and professional service. I highly recommend them to anyone needing water heater installation or similar work. Thank you Bay Area Water Heater

Our water heater burst while away on international travel and our usual person wasn't responding. I…read morewas grateful to have found the great reviews of Bay Area Water Heaters. They were very easy to work with and schedule for the day after our return. Leka was tremendously clear, professional and thorough in his work - he was a true joy to work with. He was in and out in about an hour and a half and the results were far better than the previous installation. It isn't cheap to replace a water heater these days - but we felt like the value received was really worth it. Kudos to Leka and the whole Bay Area Water Heaters team!

Selvin will be my 'go to' plumbing service from now on. I…read morecalled Selvin regarding my obstructed sewer line. He responded immediately and came out to my house the same day at exactly the time he said he would to take care of the problem. His price quote was very reasonable, I'm quite sure that it would be competitive with any other company. Selvin and his assistant had to carry a heavy snake down several flights of stairs to the back of my yard which they did without complaint. I'm very grateful for Selvin's excellent service!

Prompt response, excellent quality of work, and great communication throughout the entire process…read more Highly recommend!

I had a great experience with Erik getting my garbage disposal replaced after a stressful situation…read morewhere glass had gotten inside it. From the moment he arrived, he was incredibly kind, patient, and understanding. He took the time to walk me through my options and helped me choose a high-quality disposal that will last for extra years to come. What really stood out was his calm and friendly demeanor--he made the whole process feel easy and comfortable. It's not always easy having someone working in your home, but they have such a wonderful disposition that I felt completely at ease the entire time. His professionalism, knowledge, and genuine kindness made a big difference. I'm so grateful for his help and would absolutely recommend him at Caccia to anyone looking for reliable and thoughtful service.

Caccia did such an amazing job, I would definitely use them again. The technician, Pablo, was…read moreextremely communicative. We had a pretty bad water leak in our hot water heater. Pablo pinpointed the issue very quickly, kept in constant contact with me until a decision was made on the best approach, and had the repair done in less than an hour. He was kind, arrived on time, and had the water leak fixed way faster than I had imagined. Overall 10/10 service.

Steve arrived at the job site at 10:00 am-and by 3:00 pm he expertly replaced a 100 gallon…read morecommercial hot water heater for an eight unit apartment building. He did a 5 star excellent installation. I have been a landlord for more than 45 years. Steve has done multiple water heaters in other properties. In my estimation Steve is the best in the business. Water Heaters Only is the best in the Bay Area. The business is Five Star.

Will G was friendly, professional, patient and knowledgable when replacing a 28 year old water…read moreheater. Panic alleviated. I have hot water again, and I don't have a river flowing in the garage. Thank you Will!

Said fixed an insinkerator, a toilet that splashed when it flushed, and a tub with a drain plug…read morethat would not hold water. He went out of his way to order the parts in a timely manner and even travel across the bridge to San Francisco to buy a needed part not otherwise available. He was polite and conscientious.

Mo did a wonderful job on a leaking pipe in our SF condo and was super thorough throughout the…read morewhole process. He also was very nice and knowledgeable about plumbing! I would definitely use them again!!

Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

Had to use him for a second time for a water heater replacement. He was amazing! Professional,…read morepunctual, knowledgeable, patient, and reasonable. In the end, we had our water heater replaced, and I feel confident it was done correctly. I personally like to research every company. I can personally recommend that using him will save you time and money. I highly recommend this company