10/10 - Highly Recommended!…read more Our water heater had been giving us problems for quite some time. We originally hired a plumber who claimed to have replaced the broken part, took payment, and assured us everything would be fine. Unfortunately, the issue continued, and we found ourselves relighting the pilot over and over again. Once winter arrived, taking cold showers in the morning became almost unbearable. I finally decided to look for a true water‑heater specialist and came across The Water Heater Guys on Yelp. I called and spoke with Luigi, who was incredibly easy to talk to. He asked for the serial number and immediately knew the model of our unit. After I explained the daily issues my family was dealing with, he told me what he believed the problem was and provided a clear quote. We scheduled an appointment, and Luigi arrived right on time. He instantly identified the issue and repaired everything that needed to be fixed. From that day forward, we've had consistent warm water. It's such a relief to finally have a water heater that works--no more cold showers! I'm truly grateful to Luigi for his professionalism, efficiency, honesty and kindness. Ten stars for The Water Heater Guys! Highly recommended.

We needed help relighting our water heater pilot light. Luigi talked me through it over the phone,…read moreno charge. Honest, great service. Thank you.

I'm a returning customer. Discount Plumming sends outstanding plummer each time I call for service…read more They sent Carlos G today to fix my slow / non-working kitchen sink drain. Carlos explained how that could have happened and how to prevent it from happening again. I asked Carlos G about my toilet tank sometimes not filling water. He said it's a simple problem and showed me how to fix it! Also, the office updated me by text to let me know that the plummer is on his way and when to expect him. They also called to let me know that he could be running late. I couldn't be happier with the service. I would recommend Discount Plumming all day! When you call for service, ask for Carlos G. You will not regret it!

Kevin is the greatest plumber…read more We have a house in Burlingame, and every often we faced with the clogged pipes. The first time happened a year ago, and then 6 month after, and then 3 months after. Every time, I had a hard time getting a plumber to come and look at the problem. Each time, we had to go to home depot myself/themselves to get an Snake (tool to unclog the pipe), and pay $300-$700 for them to open the pipes. It was a huge disaster. This time, I am very happy that I have called Discount Plumbing. There are several things RIGHT about these guys: 1. They use an Automated (Artificial Intelligence) receptionist that schedules an appointment over the phone. So we got an appointment on Sunday quickly 2. They sent a technician in 2-3 hours after I called them, and the tecnician actually came during the promised window 3. The technician has all the tools needed for the job. He had Snake, Camera and whatever he needed (I think he has $100K+ worth of equipments in his van) 4. Kevin, the plumber, fixed the problem in 1 hour while the previous plumbers would waste 7+ hours to do this. 5. Even though the technician was alone, he was very very competent, and better than teams of plumbers that I have hired in the past 6. Before start doing the job, he clearly mentioned the cost of the job UPDATE originally I have reviewed them as 5 stars. Unfortunately their work broke in 5 days, and when I called them to "please come back and take a look", they said they will come at 12pm. I was waiting till 6pm, and then they called to reschedule for another day. That has left me with a clogged line for the whole day. I am updating their review from 5 stars to one star.

I always say, while having a good initial experience is nice, have great FOLLOWUP is even better!…read moreThis is how you tell if a company will stand behind their work - for things done on your house, I think that is CRITICAL. A few days ago I noticed that on one of our faucets, if I closed the hot water side too fast there was a little bit of a rattle under the house. I thought I could handle it myself after asking Perplexity what it could be and installed a water arrestor. That didn't help so I thought, maybe it could be the strapping. I reached out to Handy Plumbing Man on a Saturday and they were quick to respond that they could have someone there on Monday. Monday morning came and their technician, Miguel, went down and found that one of the pipes they had worked on wasn't totally secured. No problem, mistakes happen. He said he'd call the office to get technicians over to check the strapping on the work below. I had to go into work but did get a message from them later on that day to see if they could get someone over the same day (Monday) to fix it. This is more on me that I had already gone into work, but they said they could do tomorrow morning at 8am. The guys, Carlos and Baltazar, came bright and early, went under the house and secured the pipe and then some. Awesome company!

I've hired Handy Plumbing Man many times for a recurring building plumbing issue that is affecting…read moremy condo. Today, Ryan K. and Jose came to help and they were phenomenal. Ryan spent time explaining what was happening, what the HOA has been claiming and how they're not entirely honest with me and other homeowners. Bottom line, Ryan and Jose are phenomenal and I highly recommend Handy Plumbing Man. Thank you once again for your prompt response and service.

Installed fast. Thorough job. and good communication with me. Thanks so very much.read more

Excellent Service and Professionalism…read more I had a great experience with this company installing my gas water heater. The technician was very professional, worked efficiently, and completed the job quickly without cutting corners. What I appreciated most was how clearly everything was explained--he took the time to walk me through what to watch for, how the system works, and answered all my questions. That level of communication really gave me confidence in the work being done. Overall, fast, knowledgeable, and professional service. I highly recommend them to anyone needing water heater installation or similar work. Thank you Bay Area Water Heater

Selvin will be my 'go to' plumbing service from now on. I…read morecalled Selvin regarding my obstructed sewer line. He responded immediately and came out to my house the same day at exactly the time he said he would to take care of the problem. His price quote was very reasonable, I'm quite sure that it would be competitive with any other company. Selvin and his assistant had to carry a heavy snake down several flights of stairs to the back of my yard which they did without complaint. I'm very grateful for Selvin's excellent service!

Prompt response, excellent quality of work, and great communication throughout the entire process…read more Highly recommend!

Excellent, honest and friendly service. Technician Eric Tobar came to our Bay Area home the…read moremorning after being called for a waste sewage ejector pump gone bad, essentially incapacitating our bathrooms, kitchen and washer. He spent a lot of time researching parts for us, and providing several options without at all up-selling service. We had gotten 3 different bids for job with a range of $1000 between them. Caccia was actually the LOWEST bid which made the choice easy for us. We approved the bid in that afternoon, and by the evening, he was able to locate difficult to find parts and do the work the very next morning. He was working in a finished basement and was extremely neat and tidy. I highly recommend them.

I had a great experience with Erik getting my garbage disposal replaced after a stressful situation…read morewhere glass had gotten inside it. From the moment he arrived, he was incredibly kind, patient, and understanding. He took the time to walk me through my options and helped me choose a high-quality disposal that will last for extra years to come. What really stood out was his calm and friendly demeanor--he made the whole process feel easy and comfortable. It's not always easy having someone working in your home, but they have such a wonderful disposition that I felt completely at ease the entire time. His professionalism, knowledge, and genuine kindness made a big difference. I'm so grateful for his help and would absolutely recommend him at Caccia to anyone looking for reliable and thoughtful service.

Steve arrived at the job site at 10:00 am-and by 3:00 pm he expertly replaced a 100 gallon…read morecommercial hot water heater for an eight unit apartment building. He did a 5 star excellent installation. I have been a landlord for more than 45 years. Steve has done multiple water heaters in other properties. In my estimation Steve is the best in the business. Water Heaters Only is the best in the Bay Area. The business is Five Star.

Will G was friendly, professional, patient and knowledgable when replacing a 28 year old water…read moreheater. Panic alleviated. I have hot water again, and I don't have a river flowing in the garage. Thank you Will!

Said fixed an insinkerator, a toilet that splashed when it flushed, and a tub with a drain plug…read morethat would not hold water. He went out of his way to order the parts in a timely manner and even travel across the bridge to San Francisco to buy a needed part not otherwise available. He was polite and conscientious.

Mo did a wonderful job on a leaking pipe in our SF condo and was super thorough throughout the…read morewhole process. He also was very nice and knowledgeable about plumbing! I would definitely use them again!!