1. Caccia Plumbing

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Burlingame, CA

Caccia Plumbing

4.6 (996 reviews)
Closed • 8:00 am - 5:00 pm
Updated 1 month ago

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10 minutes

Response rate

100%

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16 days ago

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21 days ago

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28 days ago

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3 months ago

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9 days ago

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6 months ago

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1 month ago

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1 month ago

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1 month ago

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2 months ago

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2 months ago

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6 months ago

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8 months ago

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3 months ago

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3 months ago

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4 months ago

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4 months ago

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1 month ago

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2 months ago

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2 months ago

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2 months ago

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9 months ago

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2 months ago

Very professional, knowledgeable and thorough. Highly recommend their services and we'd use them again.

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5 months ago

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5 months ago

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2 months ago

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10 months ago

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2 months ago

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1 year ago

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11 months ago

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4 months ago

Appointment was easy for next day service. Omar is a real nice guy and did a great plumbing job!

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1 year ago

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5 months ago

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1 year ago

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5 months ago

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4 months ago

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6 months ago

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6 months ago

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3 months ago

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Caccia Plumbing Reviews in Other Languages

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Review Highlights - Caccia Plumbing

“Joe diagnosed the problem and replaced the pressure relief valve and tested the system and all was good.”

Mentioned in 84 reviews

Read more highlights

Bay Area Water Heaters - Perfectly installed commercial water heater.

Bay Area Water Heaters

(619 reviews)

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

Green Arrow Plumbing - Official logo

Green Arrow Plumbing

(34 reviews)

Cornilio really went above and beyond for us. Great communication and knowledge. I will definitely…read morecall green arrow first.

Green Arrow Plumbing has been exceptional, and I'm very grateful that I trusted them with such a…read moresignificant plumbing project. From start to finish, they demonstrated a high level of professionalism and attention to detail. What initially began as two slow-dripping faucets turned into a much larger job after they conducted a thorough inspection beneath my home. Their findings were later confirmed by two other companies, but I ultimately chose Green Arrow because they took the time to clearly explain their assessment and recommendations. In addition, their quote was considerably more reasonable than the others I received. Their team is knowledgeable, thoughtful, and highly skilled. The quality of their work was even confirmed by a contractor friend of mine, who described it as A+ craftsmanship. Taking on a whole-house plumbing project is never something to look forward to, but Green Arrow made the process far less stressful. I feel confident in the work they completed, the investment I made, and--importantly--that I was treated fairly and not taken advantage of, which was a concern with some of the other quotes I received. I strongly recommend giving Green Arrow Plumbing a call. You'll receive excellent service, likely save money, and end up with reliable, long-lasting results. As an added bonus, they're a local company--supporting local businesses is always a win in my book.

Water Heaters Only

Water Heaters Only

(793 reviews)

SoMa

Hired Water Heaters Only to replace a water heater in Hayward. Often the truest test of a quality…read morebusiness is how they perform when things do not go well. In my case, I have quite a story of having to go five days without hot water because the unit I received was defective. The day after the install we found the tank had shut down. After a reset and restart done over the phone with the installer assisting, the unit failed again, a short time later. The next day which was a Saturday, another technician came out to swap out a heat sensor which appeared to be the problem. While changing out the part, the tech noticed that insulation near the assembly had burned, and ash was present. He vacuumed it out and restarted the unit. It made a horrible noise, and he spent a half an hour on the phone with the manufacturer tech support trying to diagnose the problem. The noise eventually went away and he finished the repair. Unfortunately the machine shut down again after we got one warm shower. I called on Sunday, and explained that I was no longer comfortable with the unit being in our house and I wanted a replacement, of a different maker. Without hesitation they agreed, and Monday morning, after acquiring a, more expensive model of a different make from a supplier, we got a replacement installed, at no additional cost. These problems are rare, and not the fault of the installer. I could not have asked for a more timely and considerate treatment as a valued customer of this business.

UPDATE: Following my…read moreoriginal post, General Manager David reached out early the next morning to understand what went wrong. He promptly dispatched a supervisor, Steve, to inspect the unit. Steve went above and beyond from the start, successfully reigniting the failed water heater and troubleshooting the permit issue. The inspection issue was due to the local code requiring runoff to be routed outside rather than into the crawl space. Wanting to avoid drilling through my front porch, Steve proposed using a workaround device (FloodStop or Watts 210) and proactively reached out to the city inspector for approval. Once the inspector confirmed that a Watts 210 valve met code, David coordinated a return visit for Steve to replace the unit with a Bradford White model and install the approved valve. Steve did a beautiful job with the new installation, expertly redoing the piping and leaving the indoor cabinet completely clean. Best of all, I can finally take a hot shower without worrying that the water heater is going to die on me! I want to extend a sincere thank you to David for listening to my concerns and focusing on a real solution, and to Steve for his outstanding expertise, proactive communication with the city, and top-notch craftsmanship. All the fixes, including additional parts and labor, were provided at no extra charge. While the initial experience was stressful, the management team truly stepped up to make things right.

Caccia Plumbing - plumbing - Updated October 2026

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