When you're looking for someone to repair/replace your water heater, you don't just want someone…read morecapable of doing the job well, you also want someone who is going to have a good attitude and not add to your stress. Luigi was awesome in this regard - it was a pleasure working with him and he+Jude did a great job with our replacement. They came by next day and took care of things quickly.

My water heater was acting up and was showing a sensor error. I need a fast fix so messaged several…read morebusinesses including the details of my water heater error and make and model. The Water Heater Guys identified the part right away and sent Jude out later that day. He fixed it but mentioned that this type of issue may end up leading to other parts starting to have problems. Sure enough, about a month later the water heater went down completely and started slow leaking. I messaged Luigi late Saturday night and he got back to me immediately and told me to call the next morning. I felt bad calling on Sunday morning (it was Father's Day), but he called me back and booked Jude for the next morning. Within an hour of Jude's arrival, I had a new water heater up and running, a new 6 year warranty, and the price was reasonable too. I'm glad I replaced it for peace of mind and very pleased with the prompt and professional service.

Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

Had a camera inspection to check my aging sewer lines which revealed root incursion. I decided that…read moreit was time to replace the cast iron pipes to ABS. The initial sales, pricing, scheduling, and first part of work were all fine. They came on-time and finished the job on-time pending final city inspection. They asked for payment and I provided and then things unfortunately became very unpredictable. I had to keep calling the office to find out when the inspection was going to be. Then the inspector came but the Handy team did not show up. Also after they finished work I discovered I was missing a set of extension cord! Nothing else was amiss so I think they probably just used it and took it by mistake? The whole billing process was also weird where they never provided me the signed copy of the contract. Now I have 2 large holes and debris piles in my front yard with caution tapes for 2 weeks and counting. I should not have trusted these guys as much I guess, so be forewarned before you go through with these guys. 2 stars so far because I believe the crew's initial job is decent, but the sales and office coordination give me an uneasy feeling. It's too bad because I really wanted to like these guys and thought they did a good job initially. I will have to update this review whenever the inspection occurs.

We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

Joseph from Bayshore Plumbers is the ultimate professional…read more He promptly diagnosed our garbage disposal issue, prepared the area, and fixed our issue. He was professional, super capable, prompt, thorough, and friendly. After the fix he tested to ensure 100%. Strongly recommend Joseph and Bayshore Plumbing and I'll definitely call againfor future plumbing needs.

Sink and food disposal got clogged over the Labor Day weekend. Bayshore Plumbers came in highly…read morerecommended and they scheduled me ASAP. Omar M. arrived on time and was very professional and friendly. He got the deep clog taken care of and gave me advice for preventing future clogs. Omar was fast, efficient, and left the sink area clean. He treats your home as if it were his own. I would highly recommend requesting Omar. Price was fair given the expertise and professionalism offered, especially supporting local businesses and our neighbors. If dealing with an HOA it is important to get documentation and records, which they will provide a third party unbiased opinion on the condition of your plumbing, especially where your responsibility ends and where the HOA's responsibility begins. Great job.

The person who answered my call on a Sunday night was calm and clear and pleasant, and gave me an…read moreappt. for my requested time the next morning. The serviceman, Carlton (sp?), was great. He carefully examined the water heater, explained his diagnosis and offered options of partial fix or full replacement. When I got a second opinion, it was the exact same diagnosis and recommendation and price level, so I knew it was legit. Water Heater Specialists is a good company to work with.

Jesus Barajas gave us an excellent service with our water heater. He answered all of my questions…read moreand concerns, highly recommend! - Ken

Called for service for a clogged kitchen sink. Christian Oliver was the technician arriving on a…read moreFriday afternoon. He was very professional, knowledgeable, fast and friendly! Knew exactly what the problem was and corrected it while taking time to ensure it was completely resolved. Also checked the outside outflow pipes. Highly recommend!

Our sewage pipe broke in the crawl space. They were able to someone out the next morning to inspect…read moreand send another crew in the afternoon to fix. The staff was very patient in explaining the work that needed to be done, and all the paperwork was done digitally and clearly documented. It came out to $1.3k, which was honestly lower than what we expected given it was an urgent sewage repair. They also performed an extra sweep in the crawl space and found another small leak on a different pipe. They immediately scheduled another visit for a deeper inspection. Shout out to Ross who patiently explained every step and did a thorough inspection. We were pleasantly surprised when he fixed the second leak for free because it was a simple cap that was loose! My husband loves getting to know the details, and Ross explained everything including why the pipe broke, tips on water restoration, etc Overall a great experience!

I found Tremors through a Google search. We had clogged/slow lines as well as leaks, and Francisco…read morewas able to provide us with fast same day service (within 3 hours). He gave us a fast quote that addressed all of our concerns and gave us additional discounts for bundling the work projects. He even went above and beyond to include parts (as well as more expensive upgraded parts) at no extra charge! He is also incredibly knowledgeable and gave me all the information I needed to know to make smart decisions, as well as helpful upkeep advice. He and Steve were able to snake our clogged lines, replace parts for our laundry room sink, our bathroom sink, and helped with our washing machine line as well, all finished within a few hours in the same day. On top of the projects that we had paid them for, they also helped us secure our sink and gave us an extra connection line at no extra cost. I really appreciate their thoughtfulness, genuine care and attention to detail. They took care of things we hadn't even asked for to make sure everything was safe, efficient, and working optimally. I would absolutely recommend Tremors and Francisco and his team to anyone looking for fast, professional and reliable service!

My townhouse bathroom sinks were badly clogged, and after some Yelp research I found Tremors…read morePlumbing. I called and the owner, Francisco, answered and was able to schedule a same-day afternoon appointment. He arrived on time with a colleague and quickly diagnosed the issue. The old T-shaped pipe made snaking difficult, but Francisco skillfully maneuvered through it and cleared the clog without needing to open the wall or access the roof vent. He was professional, knowledgeable, and explained everything clearly. I would highly recommend Tremors Plumbing.

Had a water heater problem so put out a Yelp. They called me less than 5 minutes after I hit…read more'send' even though it was past midnight. Tony S. came out the next day, diagnosed the problem (cracked tank) and replaced it within a few hours. He did a wonderful job. Note: There were several companies that responded. I went with these guys because we've worked with them before (Simon last time) and had a good experience.

my garbage disposal broke and Discount Plumbing came out within a few hours of me contacting them…read more Carlos was very communicative and called me when he was on his way. He arrived during our appointment window and had my new garbage disposal installed in 30 minutes! Great quality of service, I would definitely call them again

Showed up on time. Did what they said they'd do and we haven't had a problem (backed up plumbing…read morefor our washer) in the 6 months plus since they came. Charged what they said they would charge. If you need at least an emergency plumbing team, these guys would get my vote.

Super great experience with Wizard. Had a couple of slow-draining sinks and these guys came and…read moreresolved them quickly - and charged the minimum cost. Super fast, very friendly and solved the issue. Really got the sense that they cared about 1) solving our problem with 2) the least cost to me. Really excellent.

Norman contacted a partner to install my new driveway camera/floodlight due to the climb up to the…read morefixture. Ray came out 1 day later and installed the flood light. I appreciated his patience and getting the job done. Nice job. The phone setup done just as Ray was pulling away. He did not need wait around Going rate, quick turnaround. Thank you.

Norman replaced the disposal for me. Professional and efficient. I will go with Norman next time…read morefor sure