Today we had a service call from Handy Plumbing Man. The technicians were Patricio Lozano and…read moreBrayen Duenas. They were both very professional, courteous and honest. I have used this company in the past for my plumbing needs and would highly recommend them

PROS: Online scheduling for emergency clog w follow up…read moretexts. Clog taken care of + 130 feet of degraded main sewer pipes brush coated. Was it expensive, yes. Was it worth but we paid for it, yes!. Homeowners have to understand that we pay for deferred maintenance and it's always a "surprise.". Employees who did not speak English were easy to communicate with via translation apps. - CONS: Sewer technicians managed to splatter cement water all over the plants that frame the driveway, and the slate stone walkway. - Follow up in order to get the 15 year warranty was deplorable! We need a fully-executed estimate or double-signed invoice, in order to transfer the warranty to the new homeowner. . I have emailed the company multiple times.... No response.

Great and responsive customer service. I initially had issues with appointments getting delayed and…read morepushed. But the customer service reached out and helped me resolve it. I was always able to get hold of someone on the phone, when I needed to. The technician came but the water heater just started working again by itself. He offered useful suggestions for what to do if the issue comes back, and didn't charge me anything.

Buyer beware! Listen to others who complained about the misleading pricing. I experienced the same…read morething. I even reached out to the BBB hoping they would respond (without the run around) and they have not. On 8/19 I had an appt to inspect shower spout and toilet flange. The shower spout was repaired that day. For the toilet flange, I was told it needed to be replaced & repositioned and I needed a new toilet. I was quoted $3583 and told it would take 3-4 hours to completed. Based on the scope of work, it seemed to be a reasonable estimate. When the plumber arrive the following week to do the work, it took 1.5 hours. I inquired about a reduction in price since it took less than half the time. I was told no. Not feeling comfortable with that, I reached out asking what the hourly rate was. Instead of answering my question, I was told that some plumbers are more efficient and I wouldn't be charged more if it took longer etc etc. I was given an option to discuss the details of the estimate via email. I then received a phone call about my concerns. I was told they would look at a $1088 charge and get back to me the next day. 2 days later I received a voicemail that I was overcharged and would receive a $585 refund. Still no explanation for what & no breakdown of charges. Now I wonder what else was I overcharged for? What is the hourly rate? How can the plumber that gave the estimate be so wrong about the time the work would take?

Prompt response, excellent quality of work, and great communication throughout the entire process…read more Highly recommend!

Selvin and his partner helped to resolve a faucet dripping issue. He was responsive in appointment…read morescheduling and very expedient in providing the service in a very professional way. The price is very reasonable and the quality of service was great. Highly recommend.

Showed up on time. Did what they said they'd do and we haven't had a problem (backed up plumbing…read morefor our washer) in the 6 months plus since they came. Charged what they said they would charge. If you need at least an emergency plumbing team, these guys would get my vote.

I had a problem with a running toilet and asked them to check a second toilet. They did arrive on…read moretime. The immediate response was suggesting that we replace both toilets with new ones. When I declined this suggestion, they told me they had to order parts, which took almost a week. The (a week later) repairs were not well done and we needed to make several adjustments ourselves. I asked the plumber to look at my kitchen faucet too. His response was that they could replace it, but wouldn't bother fixing it (it was only a year old). After finishing, I was asked at least 5 times to write a review. I'm only writing this now since one of our toilets isn't working properly. I was told that they replaced the parts, but it doesn't appear to be the case. My experience has left me with a lack of trust for this business. I can't recommend them.

Another great experience! We had been putting off our storm drain work for a few years and finally…read moredecided to get it done. Thank you to Arthur Gonzales, who knew exactly what he had to do and how to solve our drainage issues. Attention to detail and full disclosure with photos as the work is happening was a positive experience as a homeowner. It was worth it. And they leave your site clean each day. Drigo and his team always deliver. Thank you again!

Amazing professionals with fast response time and actually tried to guide me through the process…read morebefore even taking my job request. Honest and fair price. They followed up with me to make sure everything was actually working properly afterwards too. Would recommend to anyone.

Always good job. Very satisfied ,this is second time I've used Caccia Home Service they never…read moredisappoint !

They fixed the faucet for a leak and replaced the toilet …read more Very professional !! Extremely knowledgeable !!!! Also very personable I highly recommend their service . They arrived on time and took care of business !!!!!!

The project was to replace about 20 feet of underground water pipe from the sidewalk to the…read morebuilding and about 30 feet of water pipe inside the building. Happy with the communication, the bid, and the work for the project. Thanks.

Outstanding Experience with Fast Response Plumbing…read more I contacted seven different companies to get estimates for replacing my sewer line and house trap, and from the very first conversation with Tim, I had a great feeling about Fast Response Plumbing. After speaking with him and researching reviews on Yelp, it became clear that this is one of the top plumbing companies in San Francisco for this type of work. Not only were their prices competitive, but I also saved thousands of dollars compared to some of the other estimates I received. Customer feedback played a major role in my decision. While a few other companies on Yelp appeared to have similar ratings at first glance, a closer inspection revealed many reviews (sometimes hundreds) were filtered or removed and not counted. That raised concerns about the authenticity of their ratings. In contrast, Fast Response Plumbing's reviews appeared genuine and consistent, which gave me even more confidence in choosing them. I'm extremely happy with the results. Every aspect of the project exceeded my expectations: * Competitive and fair pricing * Excellent communication throughout the entire process * Smooth permit handling with no issues * Expert concrete restoration after the excavation work * Outstanding craftsmanship and attention to detail One thing that particularly impressed me was that they installed a 5-inch sewer trap instead of simply replacing the existing 4-inch trap. That thoughtful upgrade will make any future servicing much easier and demonstrates their commitment to doing the job right rather than just meeting the minimum requirements. They also made payment easy by allowing online credit card payments, which was a nice convenience. Honestly, I struggle to think of anything they could have done better. From start to finish, the team was professional, responsive, skilled, and genuinely committed to delivering quality work. They went above and beyond every step of the way. If you're looking for a trustworthy plumbing company in San Francisco for sewer line or house trap replacement, I highly recommend Fast Response Plumbing. Thank you to Tim and the entire team for a job exceptionally well done!

Norman contacted a partner to install my new driveway camera/floodlight due to the climb up to the…read morefixture. Ray came out 1 day later and installed the flood light. I appreciated his patience and getting the job done. Nice job. The phone setup done just as Ray was pulling away. He did not need wait around Going rate, quick turnaround. Thank you.

Norman was incredibly reliable and had a solution for every problem I posed. Incredibly efficient…read moreand reasonable, and treated every question and request with respect. I would gladly use him again.

Want an honest guy and top quality work? Call Mike Moreland. Yup Mike--son of Jerry who has long…read moresince passed- this company has been around forever- Jerry used to do all the plumbing for my mother (long gone too unfortunately) so no one stays in business 50 plus years unless they are good. You call mike and he shows up. On time. Not-/ " somewhere between 12-5... nope - he'll give you a time and be there. I've used him for nuisance stuff-- plugged drains, toilet replace, junk stuff. I just did a major water heater replacement, 75 gallons, ugh. Yup, costly. So right before Thanksgiving it starts leaking. Fortunately we had planned to be away - so I call mike and tell tells me how to turn of the water ( I'm not Tim the Tool Guy). I tell him we are home Monday- so he says he'll be there 9 am -- he was and did some measuring... anyway they finished by 11:30 (they had to pick up the new tank). Anyway. Perfect. Use Mike. Don't despair. He's your guy

My dad has been working with Mike since he was first starting out in the business. I'm continuing…read moreto use Mike, and feel confident in his honest, expert plumbing repairs. Thank you, Mike!

Update (5/25/26): Dandy came back today to install my new pop-up drain. While working, he noticed…read morethat the previous plumber had shoved one pipe into another because it was missing an extension piece, which had also damaged the adapter. Although it wasn't actively leaking right then, he highly recommended replacing those parts. I told him I wanted to think about it first. Right after he left, I noticed a leak starting. I called the company back immediately to get it fixed, and they sent him right back out. He replaced the damaged parts quickly and without hesitation. I am so happy with how accommodating they were to resolve the issue so fast. I definitely should have just listened to his advice the first time!

We're really pleased with the work done by Dr. Drain - we had Briccio come by to help us install a…read moreWaterdrop water filter, which required drilling through our quartz countertop. He was friendly, professional, and knowledgeable. His work was impeccable. We were also really impressed by the timeliness. We gave them a call for a quote and they were able to come by within the hour to take a look (they just happened to be finishing a job in the neighborhood). From contacting them to job completion in the same day. Definitely recommend!