We're really pleased with the work done by Dr. Drain - we had Briccio come by to help us install a Waterdrop water filter, which required drilling through our quartz countertop. He was friendly, professional, and knowledgeable. His work was impeccable. We were also really impressed by the timeliness. We gave them a call for a quote and they were able to come by within the hour to take a look (they just happened to be finishing a job in the neighborhood). From contacting them to job completion in the same day. Definitely recommend! read more

Dixon replied within 10 minutes of my request. Took my phone number and set an appointment up right away They arrived early and was able to assess the problem in about five minutes. We discussed options and went ahead with the work clearing. A mainline clogged. Price was reasonable Dixon and they were professional gave great recommendations to not experience the issue again I highly recommend Dr drain plumbing and rooter. read more

I needed a broken pipe fixed in my backyard. I submitted my request for a quote and hear back within 5 minutes. Dickson came out within 2 hours and fixed the issue so I can turn on water for the house again. I did not get other quotes since I needed a quick fix so I cannot speak to pricing versus others. Overall great service! read more

Dickson has helped me on a couple of occasions - installing a toilet and replacing a broken sewer pipe. Excellent service both times, I highly recommend read more

Reasonably priced. Contacted me back within 2 hours and scheduled a free estimate the next afternoon. When arrive, gave an hour estimate estimate for parts and labor. Agreed to estimate, had faucet in van, job completed within 20 minutes! read more

Dr. Drain has helped us with a backed up shower, toilet, ect... They snaked it all the way to the public sewer. It was instantly fixed, but the best part of all is how "CLEAN" and "RESPECTFUL" they were to our home. No mess, they kindly took their shoes off, repairs where perfect, and just overall friendly. I truly value their workmanship. Quality service and quality work. read more

Dr Drain Plumbing and Rooter - Dr. Drain doing their magic . - Plumbing Near Me

I called Dr. Drain to fix a bathroom leak. Hot water was flooding out of our faucet at an alarming rate. They were polite over the phone and sent out a workman within an hour. This was over the weekend, so it was incredible to get such fast service. Unfortunately, this was the best part of the visit. The rest did not go well. The worker spent about 15 minutes in my home. He dedicated 5 minutes to examining the faucet, the rest was spent on delivering his assessment. He told me that the faucet was old and that it would be difficult to get the necessary part to repair it. He suggested that we upgrade to an entirely new faucet system and quoted $1600 to get the job done. I told him that we are about the renovate the house and asked if there was a cheaper (stop-gap) measure. He said that he could open up the wall and cap the pipes for me for $850, but this would mean that we would lose access to our shower. Both of these quotes seemed excessive. I told him that I would need to check with my husband because these charges were high enough to warrant a joint decision. After he left, I looked around the bathroom and saw that when I opened the cabinet next to the shower, I had full access to taps with which I could turn off the water. (Full disclosure: I am not a plumber.) This stopped the leak immediately and saved me the $850 charge that Dr. Drain's worker quoted to cap the pipes. (Question: why did he not look into shutting off the water supply during his visit?) When my husband returned home, he took a look at the situation. (Full disclosure: he is not a plumber, but his father was a contractor so he has some experience with plumbing.) He went to the hardware store, bought two basic washers and replaced the worn washers. No more leaks. (Question: why didn't this fully trained plumber think of doing the same?) Good news: we saved $1600. Make what you want of this review. I just want to say that I will never call Dr. Drain again. read more

We really appreciate that you were available on the same day to fix the leak in our bathroom sink. We appreciate your excellent customer service, great work and being on time !!! To anyone looking for plumbers, we highly recommend Dr. Drain. read more

Visited my mom in daly city over the weekend and of course while I was there they had a plumbing (backup) issue! I actually got Dr. drains' number from a good friend of mine who lives out here in the bay. I got a call back and message within 30 minutes from Dixson. From the time I spoke to him over the phone, (very polite and listened).. to him coming out - everything was great! The honesty, his communication (why/what/how), his cleanliness, carefulness, and the pricing was really a blessing! Most of the time vendors try to gouge customers because they know 'you don't know' anything.. but not these guys! Highly recommended if you live out here w/in san mateo co. Integrity on point! Makes me happy that my mom has a reliable and trustworthy plumbing company to call! Thanks so much guys!!!!! read more

Responded to Emergency service call. Ran new copper wiring for refrigerator Installed Instant Hot replacement for kitchen sink, Excellent workmanship. Definitely ***** service. I recommend heartily read more

We had a clogged in kitchen at first they help us to snaked it and hydro jet cleaning it . In addition to that, they also inspect our pipes and identify the leak and fix it with a new one. Really professional and efficient. They also help clean up stain in kitchen and spray anti-viral cleaner. Finally, they also unclogged the pipe in our driveway. Really really appreciated all the help here read more

Dr Drain Plumbing and Rooter - Pipe fixed! - Plumbing Near Me

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As someone who manages many properties , these are the best group of plumbers I have worked with in my years. We had a water burst that took place under the house so lots of digging new line was needed. Dickson and his crew are straight forward , honest and suggest the most cost efficient method to legally get everything solved. From the time they came out to the time they obtain permits from the city and completed the job was only 2 days in total. I highly recommend them to resolve minor to major issues. Extremely responsive and professional. L read more

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Mr Dickson Lim and colleague came less than 24hr notice to unclog a bathroom sink in my house. I want to say we have used them before at my parent's house and must say he did a great job. In addition to handing today's job, I want add he was very professional and did great job unclogging my sink and clean up right after. Also, he didn't price gouge on price and was very reasonable on the total job. He offer to replace old corroded pipes I had and just added a little cost to my existing job. If you want honest and good workmanship, I would highly recommend Dr Drain Plumbing and Rooter to take care of your plumbing needs! One satisfied customer that I was used in the near future. Thank You Dickson! read more

Dickson and his colleague did a great job descaling and cleaning our water heater filter. They were communicative and helpful!

Our bathtub faucet was broken and needed help right away. They were not only responsive but came out to get it fixed right away! They even finished the work with nice silicon touch to make it look extra nice! I highly recommend this place! Two thumbs up! read more

Dr Drain Plumbing and Rooter - Plumbing Near Me

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They are very prompt and professional. They returned my call promptly. They arrived as planned. I will definitely use them again!

Great work. Reasonable price. Even came back a second time to double check the work. Highly recommended.

Our garage sink would back up with water when we ran the washer or kitchen sink. We called Dickson to help clear the drain. Gave us estimates for snake drain or hydro jet, and he let us know the issue would come back and suggest that we change the pipes in the crawlspace. We went with the change of pipes. One of the hardest jobs for Dickson. When he completed the work he informed of the changes he made to my plumbing. He did more than expected and I was amazed at the changes he did. Thank you for the hard work. read more

Very happy with the service. Dickson came out right away and took care of our clogged drain.

We had a clogged rain drain and dr drain came on a rainy day. They were on time and very efficient. Highly recommended read more

Dr Drain Plumbing and Rooter - Plumbing Near Me

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We had a broken pipe on our kitchen and after going down the yelp listings Dr. Drain was the only one could come today, Dickson Lim was on time, very professional and knowledgeable, I will call him first if I have any plumbing issues in the future read more

Dickson of Dr. Drain was responsive, and did the two jobs I asked them to do. Their bid was slightly higher than the other five companies that I yelped. However, I hired them because they installed the two drain covers that I requested. read more

Dickson at Mr Drain has been great to work with. Our rental property plumbing emergencies are never planned and always happen at the worst time possible -- but Dickson makes them a breeze. He's always responsive, is organized with scheduling, comes out quickly, and has been honest with all repairs. He's my go-to plumber. read more

We had a leak under our kitchen sink and contacted Dr. Drain. Dickson and his assistant responded promptly. They were professional and knowledgeable. While they were working on the sink , we asked them to also look at a toilet that was leaking, and they fixed that before they left as well. We couldn't have been more pleased with their responsiveness and capabilities. Highly recommended! read more

I had a small leak in my shower, which "Dr" Drain charged me to fix. The leak was not fixed, so I called him back. Instead of trying to fix it again, he had his assistant shoot water through the tub overflow, making it look like we suddenly had a major leak and he said we needed $2,000 worth of work. I called him out for this attempted fraud and he then said "Oh, I just need to screw in your shower head tighter." This man is NOT trustworthy and does poor work. read more

When it comes to reliability, experience and getting the job done right the first time, look no further. Drain Plumbing excels in addressing any plumbing related issues, big or small. They are responsive, timely, reasonably priced and provide clean and professional work. Don't hesitate to make the call. Ask for Dickson. He will go to great lengths to help you. read more

Good communication by Dickson and his team . Set the right expectations and made an effort to make sure the scope is correct to save me and themselves time .... For the job itself ... they were prompt and completed the job within expectation read more

Called them to snake our kitchen sink and redo our pipes. They were thorough and efficient, in and out in less than an hour. I would recommend them for your plumbing needs. read more

Great service and very professional. Highly recommended if you need any plumbing services.

Loved these guys. Promptly came to our home to deal with our toile issue. Keeping their contact info for future use. Super professional and clearly explained backup issue in our complicated plumbing system. read more

On the dot. Work ethic is out of this world. Very knowledgeable in his trade and a straight shooter. No time was wasted when he worked on my bathroom plumbing issue. I will recommend him to all my friends. read more

Dickson Lim is wonderful. Very competent, professional and thorough in his work. I have had him fix my toilet problems and install a new toilet, fixed a kitchen faucet drip and install a new garbage disposal. I definitely will continue to use him as my plumber. read more

My toilet, bathroom sink, kitchen sink and bath tub clogged all at the same time! I called a few places but they were not available right away until I came across Dr. Drain and I asked if they can help me out asap! All was asked was my address and Dickson of Dr. Drain showed up quicker than I expected! He checked out all clogged areas and he explained to me how it all clogged up. He was very knowledgeable! The problems were fixed quicker than I expected! Reasonably priced for quality service! I highly recommend Dr. Drain! read more

Disappointingly expensive. Initially need a rooter job for the washer drain pipe for washing machine. Dr. Drain said the pipe was too corroded and it did have a few curves making a rooter job tough. Fine. My senior wife was told that the drain pipe should be replaced. Ok, fine, replace the drain pipe. 5 feet of old metal drain pipe (with P-trap) was cut off and 5 feet of new plastic drain pipe added (with P-trap) and attached by metal clamps. Less than 1 hour labor. Cost was $489.00. Then, wife asked Dr. Drain to replace 1 corroded water supply spigot ($10.00 part) and two water supply hoses (maybe $15.00) and for this: 1) labor to take off old spigot and 2) add new spigot, 3) take off old water supply hoses and 4) replace with new hoses was 15 minutes max, cost was $245.00. When I got home and saw the bill, texted Dr. Drain to ask for an explanation of the 2nd charge being so high. They texted back "we came up with $245.00 as we had to add a (water) supply hose and move your laundry (equipment) back in place. This washer and dryer was moved a total of 4 feet. All in all, paid $734.00 for about $30.00 of materials and about an hour of labor. Dr. Drain sent a $100.00 check rebate but I will say "homeowner" beware as they go after home run pricing. Workmanship is fine. Pricing is questionable. read more