Excellent customer service, my baby always looks perfect when I pick her up, they always give them…read morea treat after which is also very kind of them. Prices are awesome not overly priced! It's also nice that they're open on Sundays as well. Highly recommend!

Great customer service, both my pups look good and they are well taken care of. I was amazed to…read morefind a service like this in South phoenix.

chastity has been grooming my dogs for years and i highly recommend her...she's awesome!read more

I booked an appointment on Monday. I was trying to come in on Saturday. The site said wait for…read moreconfirmation. It wasn't until Thursday mid-day that I received an email saying they are not available. If that is the case, it would have been nice to know immediately after booking. It's fine. I found someone else on short notice, but I'm mainly commenting on the courtesy of either confirming or cancelling within 24 hours of me attempting a booking.

Prices are super affordable, centrally located easy to find and I love the new south wash bass…read morewhere you can take your dogs and not fight and hassle in your own personal space but they have washrooms dedicated to allow dogs to feel comfortable their private rooms. You can take both dogs in there and wash them as well, it's $16 I think for one dog or two for 20 is what I paid and they provided the shampoo the towel which you get to take home which has the cool Pitbull Store logo and the shampoo. The best necklace and moisturizer is what I bought today I love this place. Definitely the ambience is good. It's a must go to.

Don't get your puppy's shots here!! Has all of my puppy's shots done here including his parvo and a…read moremonth later my dog got parvo. A cert ver told us that they aren't storing the medications correctly so they aren't effective. Wish I would have known this before getting his shots there and I'm praying that my puppy will survive. Hope this isn't happening to anyone else!

I cannot say enough wonderful things about the Animal Hospial of Laven. From the moment you walk…read morethrough the door, you are treated with kindness, compassion and genuine care. A special thank you to Dr. Frazier, who is incredibly knowledgeable, patient and truly dedicated to the health and well-being of our boys. Dr Frazier always takes the time to answer questions and explain everything thoroughly which give us complete confidence in our boys are. The staff is absolutely amazing as well. Mario is just amazing, His consistency to go above and beyond to make every visit a positive experience. He takes the time and makes the effort to ensure that our boys feels safe and secure with him, he asks the questions so that the doctor will know what exactly is going on with the boys. Mario makes sure the boys can act like themselves with him with no reprimands or harsh words. Mario treats the boys like his own family, and they feel secure with him and safe. Mario also will take the time to make sure that us parents know what is going on and never leave with any questions or concerns. The front desk team Ariana and Elsa are outstanding and make scheduling and check in effortless. Always pleasant and helpful, big welcoming smiles and love to our boys, while handling all the pets that are waiting to be seen. The back-office staff are just awesome along with Patti the hospital manager and vet tech both named Esmerelda, always exceptional medical care team along with a great compassion. We are so grateful for everyone at the Animal Hospital of Laveen and highly recommend them to anyone looking for the very best care for their pets. Thank you for everything you do, you are truly the best.

Right away we liked this hospital better than other places because they took us into the exam room…read morewith him rather trying to take him by himself. Staff was friendly. We especially appreciated the Dr's work with our cat! We will be back!

I have had the same veterinarian for 30 years but recently due to his health issues, his office is…read morenot open very regularly. I did some research to find a new veterinary office to bring my cats to and Laveen Veterinary Center has been an incredible find. They are easy to schedule with, are incredibly communicative, and are incredibly transparent about the care and cost of each visit. Their cat suite has a perch for your pet to watch the birds outside. If available, they will give your cat treats while they look them over. And they truly address every element of concern or questions you may have. Today, Dr. Aguilar and the tech, Tori, did an amazing job taking care of my Moo.

So I took my cat to this vet and the vet tech was soo nice went above and beyond her job to get me…read moreall the info I need for my cat. And was also very careing about my fur kid. I have also took my past fur cat to here and OMG Christina was soo nice went above helped me with everything and it was a very quite and peaceful way to say good bye to my fur kid. I have never had such top quality service from her and the dr. In my life and I do have a lot of fur kids. lol I know I would only recommend a place k trust the people I deal with. I will tell you that if the vet tech was not who I felt was nice I would not have been back. Christina was soo loving and caring and gentle with my fur kid. If you need your fur kid seen go see Christina and her dr. They are the best. I will be sharing with my BNI group.

Probably one of the best, If not the best dog boarding experiences I have ever had in any state…read more Reliable, great communication and my dogs came back happier than when we left them. Thank you so much to Michelle and her entire amazing family. We will definitely be back!!

Michelle is awesome! We hired her for a 1-hour in-house training with our 4 month old puppy. She…read moreknows her stuff and is clearly passionate about her work. She gave us great pointers and reassured us that we are doing the right things. She is personable, kind, loves dogs and is reasonably priced. You really get a personalized experience with her! Highly recommend!!

I've been bringing my 4 dogs to Bia's for 12 years and have always received first class service for…read moremy fur babies! I wouldn't trust anyone but her groomers, especially Candace.

--- **Subject:…read moreComplaint Regarding Rude Behavior and Poor Grooming Service** Dear Bia's Management, I am writing to formally express my dissatisfaction with the service I received at your salon recently for my mixed Yorkie. Unfortunately, the grooming performed on my dog was far below expectations, and the encounter was made worse by the unprofessional behavior I experienced during my visit. After noticing the poor quality of the grooming, I politely raised my concerns and inquired about the groomer's experience. Instead of addressing the issue, I was met with rude comments from a staff member who I later learned was the owner. Specifically, I was told that "my dogs were nicer than me," simply because I questioned the quality of the grooming. To make matters worse, when I asked if my puppy could be brought back so that the mistakes could be corrected, I was rudely told that I could not bring my dog back for a fix. As a paying customer, I believe I have the right to express concerns and expect professionalism in return. I am also including pictures of the grooming to demonstrate the poor quality of work that was done. I trust that you will review this matter and address the concerns regarding customer service and grooming quality. I value professionalism and kindness in the places I choose to bring my pets and hope that future clients do not have to face similar experiences. Thank you for your attention to this matter.I hope that you change your business practices.

They did really great. They took care of our old man and made sure he was really good to go.read more

Staff were really friendly, I was able to get my pup in same day. My issues were addressed and the…read morevet was pleasant. Pricing was decent. I'll for sure take him back there.