(FIRST, Gettel Supercenter Deleted their Google Business Listing because of all the negative reviews)
I went in here looking for the only Manual Honda Civic I could find in florida that was less than a year old. They were the only dealership in Florida with it. If they were not, I would not have purchased anything from this dealership.
Their internet prices are a sham. They have a $900 minimum fee they tack on from their "guaranteed" price online. Even after I contacted their after hours chat support (The lady on the chat was very nice) they confirmed their price. It was below Blue Book and Nada book value.
I went to the dealership. They are intruding hawks. Worse than any dealership I've been to. Granted I've only purchased 5 cars from dealerships in my lifetime but I've never been hassled and prodded as much as this dealership. It wasn't my sales person, he was very nice, but it was his manager hammering down my throat.
They wouldn't give me any break on the purchase price or waive the ridiculous $900 dealer fee that was never advertised. I was annoyed but okay with it because the price of the car was still under NADA and Kelly Blue Book.
Did I mention EVERY SINGLE CAR has been in an accident? Yes, Every car on this lot has been in an accident and repaired in their ho-hum shop behind the building. They didn't attach my bumper correctly and I didn't notice until a few days after I left the dealership. I got screwed on that part.
Anyway, In the finance room. The Finance "officer" refused to let me leave without taking their warranties. I literally sat in the finance room telling the man I did not want the warranties for 2 hours. After 2 hours I got fed up and bought 2 of the 3 offered through the same bank they financed through. (Did you know you can cancel the warranties by asking the dealership for the Florida State Mandated cancellation forms?) I did this a few days later. They filled out the forms made me a copy (that I asked for) and I was on my way.
Two weeks later I called the finance company and they never received the documents. I was annoyed and tried calling the dealership 3 times to talk to the finance officer and was never transferred after a few hours wait. I scanned and sent copies of all my documents to the finance company and they PROMPTLY reimbursed my loan with the cost of the warranties. Lion Bank is very helpful if you finance with them. They said they get a lot of those pushed back from that dealership. I know why.
A quick note, if they have THE EXACT CAR you want at a price listed (and you wouldn't mind paying about $1000 more) then go to this dealership. IF you want someone trust worthy and that will work with you, do not go to this dealership. I would never return there if they gave away a free car. read more