I highly recommend Clark Auto Group! My Volvo S40 broke down unexpectedly, and I had it towed to…read moretheir shop. Greg, the owner, and his staff were absolutely amazing. They got to work on my car right away and had the repair completed within just a couple of hours. Greg is honest, trustworthy, professional, and very straightforward about what needs to be done. His prices are also extremely reasonable and affordable, especially compared with many other repair shops. It's not always easy to find an auto repair shop you can truly trust, but Clark Auto Group is definitely one of them. Excellent service, fair prices, and great people. I'll absolutely bring my Volvo back to Greg whenever I need repairs or maintenance. Thank you, Greg and the entire Clark Auto Group team, for getting me back on the road so quickly!

Do not buy a car from these people. They will take your deposit, taxes and registration money. They…read morewill tell you your approved for financing but tell you they are a buy here pay here. Let you drive off with the car, send you thank you emails for your business. Weeks later text you and say your not approved and never give you the new license plate you paid for or payment info. I called the cops to report them, called finance company and they had no record of me or my loan. They then demanded the car back. SCAM!

Maria in the BMW Service Department has been absolutely amazing! I've had nothing but great…read moreexperiences with BMW, and Maria has made every service visit such a positive and seamless experience. She is professional, friendly, knowledgeable, and always goes above and beyond to make sure everything is taken care of. I truly appreciate how helpful and communicative she is throughout the entire process. It's clear that she genuinely cares about her customers and takes pride in providing excellent service. I highly recommend Maria to anyone looking for a great service experience at BMW! She is truly wonderful and a huge asset to the team.

DO NOT GO TO BMW OF SARASOTA !!!…read more One of the worst customer service experiences I've had at a dealership. I scheduled my service appointment more than three weeks in advance. I arrived on time, dropped off my vehicle, and was told the work would be completed within a few hours. Later in the day, I received a text informing me that the required part wasn't in stock and wouldn't arrive until the following day, with no estimated arrival time provided. As a result, I was left without my vehicle for two days due to what appeared to be a complete lack of planning, inventory management, and communication on the dealership's part. Scheduling a customer for service without first confirming that the necessary parts are and will be available is unacceptable and demonstrates poor operational management. What made the experience even worse was the complete lack of accountability. When I asked how the dealership planned to address the inconvenience, the response I received was essentially that nothing would be done and I could either accept the situation or not. Whether those were the exact words or not, that was the clear message I walked away with. It was dismissive, unprofessional, and showed no regard for the inconvenience caused. Delays can happen--I understand that. What customers expect is honesty, accountability, and an effort to make things right. Unfortunately, I received none of those. For a brand like BMW, I expected a much higher level of customer service and professionalism. Instead, I left feeling that my time simply didn't matter. Based on this experience, I cannot recommend this dealership.

Tried to call to make an appointment but was on hold forever (14 minutes) before going on line to…read moretry booking an appointment. I finally succeeded in finding a different advisor and booked an afternoon service( botts were no help). I feel sorry for elderly customers who must feel frustrated trying this process- never dealing with a human. Once at the dealership, situation similar to last time- still under construction but very few people demanding car problems be addressed(afternoon appointment worthwhile); Waiting area still the same; at least the leather chairs are comfortable. Joey took good care of me advising me about the progress the technician was making. Still love the dealership and my car should be good until we return in the fall. I hope the construction is finally completed by then.

Longtime 25+ year Lexus customer. Lexus of Sarasota is not to be confused with the previous owners…read moreWilde Lexus, who were top notch in sales and customer service. Hang on to your wallet with this new corporate owner and don't expect service if your SUV battery dies just 2 miles down the road, even though a month earlier you spent $4,500 for an oil change, drive belt and five batteries to monitor tire pressure! They're happy to schedule a service appointment but otherwise you're totally on your own...no jump start, no loaner vehicle, not even a recommendation for a towing company. Time for me to put Lexus of Sarasota in the rearview mirror.

I take my car there to change the oil as it is complementary due to my brand new car purchase. But…read moretoday I paid for some services due to mileage. So please read this. These people are money vampires honestly. The services I needed were cheaper than the labor cost... I paid 60% or this on labor costs! The worse part was not even that. I asked to have my mud guard replaced as it came off idk when and they didn't.... In addition they didn't even tell me they did not replace it... and my front logo that is black cause omg limited trim is chopping away. They denied painting it wanted to replace the entire front bumper instead and charge me almost 1k cause is not wear and tear. Cause they saw some chips IN MY WINDSHIELD? They blamed my paint chipped on the BUMPER on possible rocks from regular wear and tear from driving cause of the WINDSHIELD? claiming cause my windshield has chips (in their mind makes sense) the bumper logo MUST had been damaged the same way! Make it make sense? I asked them to just paint it now to change the entire bumper!! Anyways they charged a lot and didn't do what I asked them to do... I ha te these people ima look for another place to take my car next time. Got a brand new car and they looked for any excuse to not honor warranty on wear and tear of my car. And on top of that for the mud guard they didn't even bother to find an excuse for not placing a new one? Wtf is this place. Go elsewhere

Every minute was a wonderful experience. Chris our dealer was so thoughtful and thorough. The…read moreprocess was so simple. I highly recommend this dealership.

Our 2022 Genesis 90 dream and retirement car was totaled in an accident in Pensacola, Florida…read more This dealership had an almost identical car for sale. Karrina Wischki pulled out all the stops to help us purchase this replacement. Many hurdles as we live in Pensacola and the car was in Sarasota. Plus, we were waiting for insurance settlement on our car. Karrina kept us informed every step of the way and made the process totally painless. Our son lives in Bradenton so will be paying Karrina a visit on our next trip to the area. We cannot recommend her enough. She was thorough, friendly, informative and made the whole process a pleasure. Need to add a sixth star for her patience and sense of humor.

Unprofessional, inflated fees, and left me with a locked car they didn't even own yet!…read moreBuyer beware! Purchasing a used Tesla from Mercedes-Benz of Sarasota was the absolute worst dealership experience I've ever had. * Inflated Junk Fees & Haggling: They initially refused to budge on massive, overpriced fees ($499 electronic filing, $995 dealer fee, and inflated registration costs). Only after I sent them four direct competitor comparisons with far lower fees did they finally agree to drop the total cost by $500. * Wasted Time & Unprofessional Communication: We agreed on a deal on a Wednesday. The salesman assured me the car would be prepped with new tires and fully charged for a 4-5 PM pickup. I took time off work and prepared for a 4-hour drive from Jacksonville, only to have him call and tell me the tires weren't even there. When I expressed frustration, his response was a completely dismissive: "Do you want the car or not? If not, no sweat." * Unprepared Delivery: When I finally drove down to pick up the car on Monday with a check in hand, the car wasn't fully charged as requested, forcing me to make unnecessary charging stops on my 4-hour drive back home. * The Dealership Didn't Even Pay Off the Title: This is the most shocking part. Mercedes-Benz of Sarasota listed, sold, and collected my money for a trade-in vehicle they never paid off or got the previous owner to release! Because of their failure, the car remains locked. I cannot add it to my Tesla app, cannot use Tesla Superchargers, and cannot set up my vehicle preferences. I paid in full for a car I can't fully use because Mercedes-Benz of Sarasota dropped the ball on basic trade-in and title procedures. Save yourself the headache and buy directly from Tesla instead of dealing with this store's inflated fees and gross incompetence.

Drove 1 hour from Apollo Beach to get my Audi serviced. From the time I pulled in and was greeted…read more(didn't get his name) it was a 100% positive experience. Trevor..the service advisor...could not have been anymore knowledgeable. He is a true asset to your business..please treat him that way.

I had an absolutely fantastic experience with Tom at Audi Sarasota!…read more Over the weekend, I was visiting my dad in Tampa when I came across a Mustang GT online that matched the specs of one I had been searching for back home in Texas. I reached out to Audi Sarasota and had the pleasure of speaking with Tom, who invited my dad and me to come down and take a look at the Mustang. From beginning to end, the entire experience was seamless, transparent, and genuinely enjoyable. There were no surprise dealer add ons or last minute games. The advertised price was the price you paid, plus the normal dealer documentation fee and taxes. That alone was refreshing! Even better, the Mustang was exactly as described online and on Cars.com. The car was mint, clearly well cared for, and there were no unpleasant surprises when we arrived. When it came time for financing, Jake was also amazing to work with. He was extremely transparent throughout the process, helped us secure financing, and handled the additional details needed to register the vehicle out of state in Texas. Everything was explained clearly, and I never felt pressured. Tom went above and beyond even after the sale. Since I needed the Mustang shipped from Florida to Texas, he helped coordinate the transportation and continually checked in to make sure the pickup was scheduled correctly. Once the vehicle was loaded, Tom even sent me pictures of the Mustang and the transport truck and kept me updated throughout the process. That level of communication and follow through made buying a vehicle from another state incredibly easy. What really stood out was how personable everyone was. Tom, Jake and James at Audi Sarasota even gave my dad and I some restaurant recommendations while we were in the area! It felt much more like dealing with people who genuinely wanted us to have a great experience than simply completing another car sale. This was easily one of the most pleasurable vehicle purchases I've had. If you're looking for a vehicle at Audi Sarasota, ask for Tom. Between his communication, transparency, attention to detail, and willingness to help before, during, and after the sale, I couldn't have asked for a better experience. Thank you Tom, Jake, James, and the entire Audi Sarasota team! Highly recommended.

Very honest, trustworthy and reliable business owners! I've sold and bought my most recent cars…read morefrom them. Each experience has been great. They are humble, good hearted people that have your best intentions. They offer solid and real advice and great deals when it comes to purchasing a vehicle. They tailor your car buying needs to what YOU want, VS. the bigger dealers that strong arm you into what they want. If you are looking for a safe and sound vehicle that has a solid stamp of approval from people that sell you top quality/ affordable cars- look no further! Two thumbs up. (Side note: I was even able to purchase and have a car shipped to me after moving out of FL with no hassles!!)

I first heard about Jim from a friend. I met him and ended up buying a great car for a good price…read more About a year later I told Jim I wanted to upgrade and what I was looking for. He found exactly what I wanted at a good price and gave me a very fair price on my trade, saving me sales tax. I later had a small problem and Jim was right on it and fixed it while I waited. Unqualified recommendation.

Such a great service with on site fast and friendly service . Just as simple as picking up the…read morephone making the call and getting a free quote on what your cars worth and they come to you. Can't get any better than that. check out our video review here https://youtu.be/rOO6isRCohI?si=NWR3zwioS8fX-PLp follow us on facebook at Out & About Sarasota With Tyler Butler

Highly recommend Howard if you want to sell your car. Completely professional, honest and…read moretrustworthy. He makes it so easy to do business with him. We have used him now several times and will reach out immediately next time we want to sell a car.

I have been customer of this shop for about two years. Coming back for excellent service and…read moredissent prices. Every time job is done fast and with good quality. Very nice and friendly people. Very clean shop. I'm very satisfied. Gene.

This place is great, have used them twice and would again. Work was done well and fair pricing.read more

Infiniti of Sarasota is a top tier Infiniti dealership unlike Infiniti of Tampa who are a disgrace…read moreto the Infiniti brand, but I digress. I had a warranty repair to be done ... I was blessed to be connected with Luke, that young man .. let me tell you, is a rare professional and a customer service master, hopefully he gets promoted. He made my visit effortless, was on top the entire process, kept me updated, provided loaner etc. the car was done after 3 hours with brand new headlights installed. The same warranty Infiniti of Tampa rejected because they're lazy and incompetent (literally they all hate their jobs there) was honored by Infiniti of Sarasota and job performed at top professionalism. 2 visits for the same reason to 2 different dealerships. 2 completely different results. Infiniti of Tampa made my visit a hell and an atrocious experience. Infiniti of Sarasota made my visit for the same issue absolutely exemplary to other dealerships to learn from. Infiniti of Tampa destroyed my trust Infiniti brand, Luke from Infiniti of Sarasota single handedly resorted my faith in the Infiniti brand and made Infiniti of Sarasota my go to Infiniti dealer! Luke obviously loves his job and it shows, the young man is a total winner.

I recently bought a car at Infiniti of Sarasota. I was impressed with Michael, and the others who…read morework there. I never felt pressured and Michael did a great job of explaining every step in the long process of buying a car. After my purchase, I had a problem and they made it right. Great service!