Fantastic Service department. It's an awesome small family dealership. They will take in any of my…read morenon- Mitsubishi vehicles and provide qualified service for a very reasonable price.

This is a great dealership. Service and repair is great. Competitive pricing on service and cars…read more Have employees over 10 years there. Mike and Steve in service both fantastic. Have to try mitsubishi

I am so grateful to Steve! He helped me buy a car this week--at another dealer! We use Steve's Auto…read moreRepair for service and trust and appreciate them. So when my old car died recently, I called Steve. To me, buying a car, especially used, is daunting. Steve didn't have the car I was looking for, but he gave me terrific, perfect advice on how to deal and what to expect. With Steve's guidance and lots of prayer, I found the perfect car right off and the deal went smoothly. Thanks to our Lord, and to Steve, and according to Edmunds, I got my low-mileage 2022 Highlander below market value. I. highly recommend Steve's for sales or service.

Just sold my 2012 Buick Enclave to Steve Beiler at at Steve's Auto Sales. I went in expecting a…read morelow ball offer. Could not have been more wrong. Steve impressed me as being totally honest and was very good to deal with. I highly recommend you check him out when either selling or buying a vehicle. I will be a future customer at his repair shop too.

Been to service dept twice in the last two weeks. Super easy experience. Both situations were…read moreminor, while I got a good introduction to the facility and staff. The general rule is to avoid dealership because of pricing, but what does incompetence cost? I've been a customer at Lexus of Orlando, Coast Cadillac, Crest Cadillac, and Sunset VW. They've all been great (1). Who do you let work on your car? footnote (1), except the four Ford dealerships where there's a consistent culture of corruption.

I hesitate to review so quickly, as my situation is ongoing, but I feel it is important to get this…read moreout there. I did not buy my 2023 Volkswagon Taos from Sunset Volkswagon. But I live in Venice and have had an oil change there and decided once was enough since it cost $200 for an oil change and that is just too expensive for me to do every 5K miles. I have maintained service on my vehicle, recently replaced the battery and tires and gotten oil changes at every interval as recommended. I even have service proof of the 10K and 20K maintenance recommendation. I currently have 50,760 miles on my vehicle and Sunday night got a warning light for the mechatronic unit failing. I had it towed to Volkswagon in Sarasota on Monday Sept 21st. I even forwarned them of the issue and mentioned with my low miles this seems to be something Volkswagon would stand behind. I am 760 miles outside of the 50,000 or 4 year warranty and this is listed as a major transmission issue and would indicate a faulty unit. Volkswagon has a program for these types of repairs to stand behind the vehicle. I have maintained my vehicle properly and take very good care of her. I love my Taos. They ruined that for me. As of Wednesday , no update after leaving voicemails, so I stopped in to ask what was going on as the vehicle had been driven 1 mile and the volkswagon app was showing no fault notifications. I was told, it was the mechantronic unit and the repair would be $3,558.92. Now I ask, the "goodwill consideration" has that been filed? It had not and he said he would look into it. I waited until end of day on Thursday, reached out to Volkswagon Customer Care directly and inquired. They had no record of a case being filed. I had not heard from Austin, the service tech until today. I got a TEXT, not a call. He said "just wanted to reach out and let you know that after escalating your request, we were not able to get any Goodwill coverage from Volkswagon America as far as the repair to the mechantronic until. I apologize for this and I know it isn't what "we" hoped for. If you need anything or have any other questions please feel free to reach out to me here by text, or you can call my desk line at 941-..... Whichever is more convenient for you!" A TEXT. And mind you, I replied I spoke with Volkswagon customer care yesterday and there is NO GOODWILL CASE filed. I asked for the case number and of course, I don't have access to that blah blah. This is a vehicle without so much as a scratch that is 761 miles over the 50K! If I had 762 less miles, this would not even be an issue. Volkswagon explicitly states that a repair of this caliber is a premature component failure. I didn't think that because I didn't buy my car there I would be treated so poorly and to be texted this type of message is beyond frustrating and shows poor customer service. I would have expected to have a call and for someone to actually try and rectify this more amicable. Volkswagon's have stellar reputations and outside of this, my Taos has been fantastic. I asked to speak with the Service Director and that I would be in today, of course, his number goes to voicemail as well and I GET ANOTHER TEXT that he is leaving 25 minutes from now and I can email him???? Wait, what?????? Is there NO personalization with this dealership? I will of course, be pursuing further, but on my own with Volkswagon because this is clearly a defect and whatever the outcome, even if I end up paying, it would never be with a dealership I cannot have someone be decent enough to keep me updated, be honest and forthcoming and CALL ME not TEXT ME. Oh, and he claimed I failed to get a transmission fluid change at 40K. Well in my 2023 VW service manual, it states 80K!!! I mentioned that and he never even addressed it. They also stated my breaks were at "yellow" and needed attention for $749.86, which I just had a break inspection when I had tires replaced and it's fine. I just had tires replaced about 2K miles ago and had a front end alignment and balance, they said I need a tire rotation, at 2K miles? for $46.68 when most tire places do this for FREE and I also need a cabin air filter which I also just changed for $25 and they want $114.36 for a 2 min job, plus engine air filter for $99.85, and oil change and my car says I am at 95% good for my oil and it's been a month since I had an oil change and FINALLY, replace engine air filter for $99.85 when Volkswagon official factory guidelines say 60K or 6 years!!! my car is well under that! What are they trying to pull. They come up with their own must do's even though this information is readily out there! And in my service manual and mobile app of my vehicle. Please save yourself the hassle and do not patronize this service department. SHAME ON YOU!!! And to say I declined anything is falst, because you gave this to me only because I asked for a copy. If I was treated better, those may be considered when due, not now!

It was an easy experience. The car was reasonably priced and they didn't discount. Everyone was…read moreprofessional and straight forward. If you are considering buying a car from Scotti's, look at the positive reviews and take into consideration the negative. I gave a lot of weight to them being there for 20+ years and it is a used car we are buying. So far, we are very happy.

I've bought every one of my cars from Scottis. local family dealer that's been in business over 30…read moreyears with the most loyal staff and loyal customers. I give Scottis a 10/10 for any sales or service options! ive had this ES350 that i purchase from Scottis iver 3 years ago!

Our 2022 Genesis 90 dream and retirement car was totaled in an accident in Pensacola, Florida…read more This dealership had an almost identical car for sale. Karrina Wischki pulled out all the stops to help us purchase this replacement. Many hurdles as we live in Pensacola and the car was in Sarasota. Plus, we were waiting for insurance settlement on our car. Karrina kept us informed every step of the way and made the process totally painless. Our son lives in Bradenton so will be paying Karrina a visit on our next trip to the area. We cannot recommend her enough. She was thorough, friendly, informative and made the whole process a pleasure. Need to add a sixth star for her patience and sense of humor.

Unprofessional, inflated fees, and left me with a locked car they didn't even own yet!…read moreBuyer beware! Purchasing a used Tesla from Mercedes-Benz of Sarasota was the absolute worst dealership experience I've ever had. * Inflated Junk Fees & Haggling: They initially refused to budge on massive, overpriced fees ($499 electronic filing, $995 dealer fee, and inflated registration costs). Only after I sent them four direct competitor comparisons with far lower fees did they finally agree to drop the total cost by $500. * Wasted Time & Unprofessional Communication: We agreed on a deal on a Wednesday. The salesman assured me the car would be prepped with new tires and fully charged for a 4-5 PM pickup. I took time off work and prepared for a 4-hour drive from Jacksonville, only to have him call and tell me the tires weren't even there. When I expressed frustration, his response was a completely dismissive: "Do you want the car or not? If not, no sweat." * Unprepared Delivery: When I finally drove down to pick up the car on Monday with a check in hand, the car wasn't fully charged as requested, forcing me to make unnecessary charging stops on my 4-hour drive back home. * The Dealership Didn't Even Pay Off the Title: This is the most shocking part. Mercedes-Benz of Sarasota listed, sold, and collected my money for a trade-in vehicle they never paid off or got the previous owner to release! Because of their failure, the car remains locked. I cannot add it to my Tesla app, cannot use Tesla Superchargers, and cannot set up my vehicle preferences. I paid in full for a car I can't fully use because Mercedes-Benz of Sarasota dropped the ball on basic trade-in and title procedures. Save yourself the headache and buy directly from Tesla instead of dealing with this store's inflated fees and gross incompetence.

Tried to call to make an appointment but was on hold forever (14 minutes) before going on line to…read moretry booking an appointment. I finally succeeded in finding a different advisor and booked an afternoon service( botts were no help). I feel sorry for elderly customers who must feel frustrated trying this process- never dealing with a human. Once at the dealership, situation similar to last time- still under construction but very few people demanding car problems be addressed(afternoon appointment worthwhile); Waiting area still the same; at least the leather chairs are comfortable. Joey took good care of me advising me about the progress the technician was making. Still love the dealership and my car should be good until we return in the fall. I hope the construction is finally completed by then.

Longtime 25+ year Lexus customer. Lexus of Sarasota is not to be confused with the previous owners…read moreWilde Lexus, who were top notch in sales and customer service. Hang on to your wallet with this new corporate owner and don't expect service if your SUV battery dies just 2 miles down the road, even though a month earlier you spent $4,500 for an oil change, drive belt and five batteries to monitor tire pressure! They're happy to schedule a service appointment but otherwise you're totally on your own...no jump start, no loaner vehicle, not even a recommendation for a towing company. Time for me to put Lexus of Sarasota in the rearview mirror.

John Steinhauser is an amazing sales manager! I purchased a…read morebeautiful 2008 Bentley Azure from Encore Motorcars. The entire staff at Encore made my purchasing experience easy and hassle free. I highly recommend Encore Motorcars of Sarasota if you are looking to purchase a new or used vehicle A+++

I bought a 2007 Bentley GTC in February 2025. ZERO ACCIDENT. 19,717 miles…read more It looked beautiful in the showroom. The test drive was fine. A second test drive revealed a passenger seat belt problem that will be properly repaired by giving the car back for two weeks. However, before taking the car for the first time, I asked John Steinhauser to open the hood (special handling with the'B') and, to my surprise, saw the upper part of the bumper broken (4" x 15" see photos). Obviously a shamefully HIDDEN ACCIDENT NOT DECLARED because there was no trace on the front of the bumper because also full repainted. I didn't like it, but John Steinhauser promised me that the bumper would be repaired FREE OF CHARGE along with the passenger seat belt repair. Today, still no bumper repaired despite several reminders. For a ZERO ACCIDENT car, that's horrible. So I give a rating of 1 which I would increase to more stars if this garage ENCORE kept its promises.

First mechanic I finally trust. This is now my yearly check up place. Highly recommend. I'm a…read moresingle woman and I hated taking my car in for service. I trust Kaufman more than anyone else.

Honest, reliable, and highly skilled automobile technicians. Very reasonable pricing for the…read moreexcellent work they do. Professional and friendly office staff with excellent before and after administrative skills keeping you aware every step of the way. Also surprising is the hospital like cleanliness of their workspace area. When you leave your vehicle with them, you know it is in good hands. They are simply the best and I definitely recommend them to anyone looking for highly skilled, reasonably priced, automobile mechanics.