First mechanic I finally trust. This is now my yearly check up place. Highly recommend. I'm a single woman and I hated taking my car in for service. I trust Kaufman more than anyone else. read more

very professional and friendly. took care of my service no upselling just genuine honest work. a pleasure to do business with a company like this read more

Nice people, fair prices and everything is explained and photographed. We will be back.

Excellence car repair and maintenance service for my Audi. Brought my car in to have the bumper repair & an oil change. I have been here many times and always receive timely and professional service. read more

Honest, reliable, and highly skilled automobile technicians. Very reasonable pricing for the excellent work they do. Professional and friendly office staff with excellent before and after administrative skills keeping you aware every step of the way. Also surprising is the hospital like cleanliness of their workspace area. When you leave your vehicle with them, you know it is in good hands. They are simply the best and I definitely recommend them to anyone looking for highly skilled, reasonably priced, automobile mechanics. read more

I spent A LOT of time on Yelp looking through Auto Repair Shops. I read A LOT of reviews and their star rating compared to the amount of reviews that were posted and I came up with, what I felt was the BEST option, Kaufman's Auto Repair. I have so far brought 2 of my 3 autos in for repair and have to say that I was VERY pleased with the work they do. They were VERY GOOD at communication during and after the repairs and having a very good understanding of the auto repair business, feel I got a very good value for the money I spent. Everyone, from my initial phone call to make my appointment. took ALL the notes and comments I gave them-WORD FOR WORD and added them to my repair order. They provided explicit repair estimates for both what my concern was in initially bringing my vehicle in for service but also on other items they came across that I should consider to repair. They DID NOT do it in a manner of trying to "UPSELL" me to spend more money but what they deem as the current condition of their suggestions and what my expectations should be for repairing now or later. They were ALL VERY professional, the ENTIRE office and shop were VERY clean and overall confirmed my decision to use them for my repairs. YES, I highly recommend Kaufman's Auto Repair to anyone who asks me. Trust is ALWAYS a factor and they have earned mine. read more

Spark plug removal and replacement. They were thorough and efficient and Sabrina was amazing! Reasonable prices and very professional. Thank you! read more

This shop is great. I've had work done to my girlfriend's car here a couple times now. She has a 2016 Subaru forester, and it needed a lot of suspension repairs, belts and tensioners replaced, and a wheel bearing replaced. They were able to get all the parts and resolve the problems in less than 24 hours. Very competitive quotes too. We were so pleased with how the car ran, we took it in just recently again for an oil change and a general tune up. The car seems like it's ran better than it ever has. She is so happy that her car is running so well and all the staff are super friendly. Definitely give them a call when you need a quote! read more

This place cares about people. They show you what's wrong, give you the best solution to get you back on the road. They explain what will be coming up as far as maintenance and potential problems. They don't try to push you, and make you feel uncomfortable fear to up sell you. I'm totally happy with this auto service company. Now if I could just find a health care outfit the same. Best, Gregory/ Aka Makita blue Toyota. Yelp asked for another review, read more

I've used Kaufman's for the past several years on my last 3-4 cars. I've always been very pleased with their work. My recent visit was for an oil & filter change, and tire rotation. I also asked for a safety inspection since I was planning upcoming trips, and planning on selling my 2013 Chrysler 200 Convertible soon. As it turned out, I only needed rear brake pads and rotors. which will give me a sense of security traveling in the NC mountains. It's always pleasant dealing with Roger and his team of mechanics, and Sabrina at the front desk. They provide quality service and are very competitively priced. If you're not happy with your dealership's service department, or your current garage, you owe it to yourself to have Kaufman's take care of your car(s). read more

I am not the sort to leave a bad review, but I must in this case. Kaufman's was suggested by my fiancee as she says "they used to be great." I took my car in for a check engine light coming on intermittently with temp gauge going up past center along with it, as well as a full synthetic oil change. I had to schedule 2+ weeks out as they were very busy. They charged me $200 for a diagnostic test, which is incredibly high. It turned out the water pump and thermostat assembly needed replacing, and they wanted $2,028 to remove and replace it. That seemed quite high, but I reluctantly agreed as I didn't want to take more time and multi-day planning to shop around. I didn't realize until I saw the bill that they had charged me $180 per hour for labor. That's more than a dealership charges, and almost twice what most independent shops charge!! I commented to the lady at the desk that I must be in the wrong business, and she responded with "well we have a lot of overhead! We've expanded to 3 bays!" .. as if that's a justifiable reason to stick it to customers. She then refused to let me use an extra $25 off card that I had (from my father in law) because she'd already applied the $25 "new customer" discount. So $2,340.46 was the total for approved work. Before I picked my car up, they also sent me a new text link to a second estimate of work as part of their "courtesy inspection" that comes with an oil change. That estimate was designed to heavily encourage me to replace my brake pads AND rotors (which are fine), buy all new tires (which are okay for a while), have wheels aligned, replace the cabin air filter and replace the weak front left washer nozzle, all to the tune of another $2700. I called and inquired, and I got a nice man who explained that I could decline the work, but that I really needed to have some of that done soon. Okay cool. I asked why the rotors needed to be replaced if they hadn't been worn through with the brake pads (that still had some width to them) and he said that "sometimes the rotors can warp." Right. Must be a rough terrain for braking here in flat FL. So I got my car back home, and after the next startup, the check engine light came back on. I wait a couple of days to see if it would go off and when it didn't, I went and got a FREE diagnostic from Autozone just in case. The code came up as intake manifold and i.m. gasket as faulty. Since that didn't show up on the initial (very expensive) diagnostic at Kaufman, I searched on the internet to find that it's typical to remove the intake manifold when replacing the water pump. Seemed pretty conclusive that their work on the water pump had somehow made this new issue come up, so I called them and nicely explained the situation to the owner, who had actually worked on my car to begin with. He mispronounced my name 4 times (after polite corrections), and then told me he had not removed the intake manifold to do the work - that you can do it that way, but you don't have to. He says he's pretty sure he forgot to reattach a vacuum hose and he's sorry about that, but that may be what's causing the new intake manifold code to come up. Okay so I agree to bring it back in for them to take a look at with no charge for their diagnostic this time. Dropped it off after-hours and (for the second time) heard my electronic key fob smack the concrete hard and bounce because they don't seem to have anything to catch them when you drop them in the key slot. WTF? Got a call from the owner later the next day. He says he took a look and everything is now connected properly, and the intake manifold code is still causing the CEL to come on. For $1020, he will replace those parts and fix the problem. I inquired about what would have caused that to randomly show up now, since it wasn't on their initial diagnostic scan, and he says "I can't answer that.. these things just go bad sometimes. Some models like yours and a few others have issues with the intake manifold." Unbelievable. For the amount they charged me, I would think they could at least try and clean and reseat the manifold and gasket free of charge because they clearly somehow caused it to be an issue. In fact, when I watched a video of replacing the water pump and removing the manifold (which is apparently the easiest way to do it) the two parts sit really close together and are both part of the pressurized system, which makes it seem even more likely that their work caused the problem. Ugh. Save yourself some trouble and LOTS of money. My father-in-law, my fiancee (both previous customers of Kaufman's for years) and I will no longer be going with Kaufman's for Auto Repairs. Deeply disappointing. read more

Att: Sabrina and Staff. This place was a Godsend of a nice experience . First they listen to what is bothering you about your vehicle. Next they follow up with a communication txt about the items that are or may be causing your issue. Then they offer recommended other services having to do with the vehicle recommendation service schedule. You select the service boxes you want done and leave the boxes empty on the items you don't want done. Simple. your not being sold or made to feel bad for not being sold. Thanx for one of the best automotive experiences ever. Note: Got a follow up txt a couple days later from the owner W/ a phone number. I called and talked and thanked him for his business. best, Gregory read more

These guys were fantastic! They identified the problem and had it repaired in less than 24 hours. The texting/communication system they use is great. They provided fair pricing and allowed me to review and choose what was necessary as well as things that could be an issue down the road. No overselling! No BS! Great work! read more

First time customer. Having problems with air conditioner. They explained the possible issues clearly , reviewed the issue and provided a cost estimate to fix. Estimate seemed fair and they fixed it right away. All round a good experience. No upsell as many places seem to do. Definitely returning. read more

They did a very thorough diagnosis of my vehicle which involved checking items outside of the oil and filter change and tire rotation which I brought it in for initially. I was referred to them by a customer who has been using their services. read more

I have a 2009 Smart Fortwo Passion which had A/C problems. I was in need of service since Mercedes of Sarasota ceased provided service to Smart Cars. My wife said that Nextdoor had favorable reviews which brought me and my car to their shop. I was very impressed with the whole process from checking in and providing not only the A/C issue but other issues which I thought I might have to live with due to its age. They electronically provided a detailed report for each issue with service parts and labor costs with the ability to accept/decline for each and electronically sign off on the work - all online without having to return. It's now been a week since receiving the car and each of the issues have been taken care of. Yes, it's an old car but runs like new. We tow it behind our RV and I'm so. pleased to have found Kaufman's. read more

Kaufman's Auto Repairs - 2009 Smart Fortwo Passion - Auto Repair Near Me - Sarasota, Florida

I recently had Kaufman's do an oil change and tire rotation when my dealership had very long appointment times. They were able to get me in during a short time frame. They knocked out the work quickly and did a great job. The communication during the appointment making, service, and pick up was exceptional. I was very happy with my experience and will be shifting my auto maintenance from the dealership to Kaufman's. read more

Kaufman's has taken care of my cats for 7 years. Their prices are fair and they are always honest. I recommend Kaufman's highly! read more

New in town and found Kaufmans Auto Repair through Nextdoor recommendations. So glad we chose them and went here. Needed an oil change and tire pressure sensor check. They were so nice, professional, explained all work to be done and costs up front. Recommended additional necessary work which we WILL go back here for. It's rare to find auto repair that you feel so comfortable and at ease with. They are a local family owned business and we are happy to support them. Definitely give them a try. read more

I had taken my car here in the past, and was pleased with their service. So I took my car here this time for some brake work. They informed me of what was needed every step of the way. I picked my car up the same day with all of my problems fixed. They go above and beyond to give great service. I would recommend them to anyone needing work on their vehicle. read more

Once again Kaufman's was great to deal with. The passenger window regulator broke on our car while my son was in Florida. He was leaving in a few days. When I explained to Kaufman's my problem, they agreed to squeeze us in before his flight. Very grateful for their understanding and accommodation. This is not my first service work done by Kaufman's and will surely not be my last. Excellent place to take your vehicles. Again thank you. read more

Update: I needed all new tires and getting my car "road-worthy" for Key West Christmas trip with my parents and siblings which I don't want to go because I'm a homebody and I want to stay in bed. Again, caring, timely and exceptional service with Kaufman Auto every time as they've been taking care of my car. They communicate either by text, email, phone and voicemail which works great for my hearing loss. Thanks again, Kaufman Auto. read more

Professional service from start to finish. Every charge was fully explained before I approved it. I felt valued as a customer and will absolutely bring my car back for future services. read more

Great service. Friendly staff. And clean/comfortable waiting facilities. I hate these kind of chores, but they made the experience easy and tolerable. 10/10 read more

I had my car serviced at Kaufman's for the first time and you can bet it won't be the last. I was pleased to have the service completed in the time frame and at the cost that was quoted to me. read more

This place does great work and tells you the truth about you vehicle. The owner is hands on and honest.

Actually the best automotive repair garage I've ever been to and will keep going back. Kautman's team is dedicated to customer service, honesty, and integrity. I went in for an oil change and vehicle inspection on my old Buick and Roger recommended specific maintenance and repairs and pointed out the needs. It was very convenient to schedule the work and very fair pricing. Quality parts, expert technicians, reasonable cost all equal value. It is without hesitation that I heartily recommend Kaufman's Auto Repairs. read more

I'm going on a three week road trip so I wanted to get my SUV inspected to make sure it was good to go. They ended up doing a complementary inspection, which I wasn't expecting but was very grateful for. The staff was extremely nice and personable. I will happily return in the future for my auto repair needs. read more

Kaufman's Auto Repairs is indeed one of the finest service vendors within SarasotManatee counties. If your looking for an honest mechanical repair facility, try Kaufman's. My family has used the service for about 5 years and they consistently responsive, economical, friendly. My full endorsement to Kaufman's. read more

Accommodating, expedient, polite, & trust worthy. My car's battery died Friday afternoon before a Holiday weekend & they got me back on my way within hours. The work they did was necessary, & were even able to complete some preventative maintenance that they had recommended on a previous visit. The customer waiting area was clean & very comfortable. read more

I feel I must join the chorus of reviewers praising Kaufman's Auto Repairs. Brought our Honda Pilot in for a steering issue that the local Honda dealer said was in need of an expensive repair. After inspecting our Pilot for free, Kaufman's determined everything was just fine. No charge and a completely honest evaluation. Bravo! read more

First rate all the way. Roger is fantastic and absolutely straightforward. I have been a customer for well over 10 years and have never had anything other than great service. There is a reason he has stellar reviews. Great honest work at fair prices. If you need a mechanic, look no further. read more

In spite of being really back up in his shop, and having no appointments available until the following week, Roger squeezed me in and fixed my tire the same day I called. I very much appreciated his going above and beyond to help me out....plus he gave me a discount on the price. Thanks Roger! read more

I know the car is in good hands when I bring it to Kaufman's. I trust that the price will be fair, and the work properly completed. Kaufman's doesn't try to pressure you into completing an inventory of "needs" but, rather, will carefully prioritize what my 06 Civic needs done now, and which items can wait. I appreciate that, and I appreciate Roger and the crew. read more

Expert care of my vehicle at fair prices. Besides taking care of what I take my vehicle in for they check everything over, which is great because other issues are found before I'm stranded on a highway. I've used Kaufman's for more years than I can remember and they've kept 2 vehicles going. read more

Had moved into the area just a couple blocks away! Ran into an issue with my car and was brought in right away. Barb greatest smile this side of the Mississippi! She had greeted me at the door for I had called ahead. From there Roger had introduced himself and we began talking about the car. Gave me honest advice and the help I needed. My car was lifted into the air and Mike had squared everything away. Truly one of my favorite shops now. Great people, great atmosphere, great shop. Plus I had a free cup of coffee!! Thanks team! read more

I just moved to FL from up north and needed a reliable mechanic. I searched on YELP and found this company Kaufman. I am nothing but pleased with their services. Rhonda & Roger are nothing but professional with running their buisness. First off, the office is cleaner than most doctors offices witch was a great first impression! I had numerous problems with my truck, starting with a stripped oil pan, oil change, front hub, air cleaner, cabin filter, exhaust leak, and power steering issues. They called me with a price and found nothing wrong with the steering. The company was completely honest with me and I'm grateful. I gave them the OK for the repair and picked up my truck a few days later. The truck sounds and feels brand new again. I tip my hat to Rhonda & Roger! Thank you for being my mechanic. I will be sending everyone I know to your office in need of a mechainc. read more

Great garage and guy! Very decent prices for quality work. Found him last December and so glad I did. Now all the cars in my family go to him. Fast work too. If you want a good mechanic than this is your guy. It's so hard to find a good mechanic these days and glad I didn't have to look far. Enjoy read more

I highly recommend Kaufman's Auto Repairs. I'm new to the area and needed immediate service for my F150 and Barbara was able to book me an appointment and take care of me the same day. It's the small things that matter... answered the phone with in 2 rings, friendly greeting, focused on my needs, followed up with me timely, accurate estimate, exceeded my expectations with turn around time, and I even received a follow up call as well as a "thank you" card in the mail from Roger and team. Thank you for exceeding my expectations. read more

Excellent service from Roger Kaufman! Kaufman's has serviced five different vehicles for my family over the past four years. They are honest, efficient and reliable. No needless repairs or inflated charges! Highly recommend Kaufman's for anyone looking for a good local repair shop. read more

Kaufman's Auto Repairs - Auto Repair Near Me - Sarasota, Florida

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