Chris assisted us with the purchase of rotors and brakes and he was super accommodating and…read morefriendly! We will definitely be back to this location!

Needed a car battery and well experienced "Jack" pulled through like a champ. Ordered it for me…read morefrom their warehouse and was at the location by 4pm as promised. Staff behind counter were very polite and customer friendly. It was well worth the drive from Lakewood Ranch.

This Location is great. I literally travel past others and out of my way at times, just because I…read moreknow this location knows what they are doing. I know I will get what I need and fast. Thanks!

When you spend $250+ on a battery, installed, you expect said battery to be installed properly. Not…read morefor you to come out one day two months later and not be able to start your car, battery seems to be dead, only to pop the hood and realize it is somehow only partially connected?? I have driven so few miles in the past 2 months. No one has messed with my car. The only thing I can come up with is that it wasn't tightened enough and it somehow worked itself loose over those 200 miles? Thankfully, a nice gentleman was able to rectify the situation. But, I didn't realize I had to check the work of the guy that installed it originally. All this to say - check and make sure your battery is installed properly!

I came in over the weekend to get a battery tested. Their tester was down, I said I'd come back…read morelater. I went in yesterday and was "greeted" by an associate with no more than a grunt and a "what do you want" look on his face. I told him I needed a battery tested, he reluctantly went and got the machine. He seemed almost annoyed that I hadn't already popped the hood. It's a Mercedes, so the battery is actually under the rear seat. He said he wasn't going to go looking for it, I asked him to check via the charging points. He did, quickly said it's bad, and I'm not changing it. Walked back in the store and that was that. The store was very slow and well staffed, so there was no need for him to treat a customer like that. There are plenty of other options in the area, and going forward I'll be going to them instead.

Xander was very patient and helpful. He replaced our battery and explained our automobile issues…read more As a group of eight older women, we felt unsure in the automotive world, but he made us feel safe and comfortable. Thank you, Xander and O'Reilly Auto Parts.

Willis and Tracy....absolutely SPECTACULAR customer service! I have after market rotors and these…read moretwo guys went above and beyond to problem solve. Tracy ended up turning the rotors and was super helpful, great location!

Myself and my son were verbally assaulted by two employees that work in the salvage yard, they…read moreapproached our vehicle and called us niggers and said that we couldn't read. One of got into my face and screaming and yelling. Reported the 2 employees and the manager said absolutely nothing about situation and was unapologetic.

Great shop. Great people. Great prices. Tons of options. Selections galore. Priced with integrity…read moreand the people in mind. Hell yeah brother!!!!!!!!

Very helpful with diagnosis the batteries . Lady was accommodating to our needs. Aaaaaaaread more

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I needed new windshield wipers for my car and stopped in to get them May 13th. Jon Cannon was…read morebehind the counter & quickly greeted us and asked if he could help. He came over to the wiper isle and educated us about the differences between the various types of wipers. I made my choice and he rang us up, then asked if we'd like him to put them on and without waiting for a response he just took the wipers, walked outside to my car and put them on for me! Such a nice guy who went above and beyond!! Thank you, Jon!!

Just got off the phone with Corp Office, I have never wanted someone fired as I do the unbelievable…read moredisrespectful male worker at the 910 - 1st St W store! Walmart on the other hand, no receipt, don't even check item, no harassment, no questions, money back in cash or gift card. Experiences like this make it very hard to support small businesses, but I will and I will get a call back when thehits the fan with the higher-ups! Dude needs to flip burgers at McD's! Useless and beyond rude! The store mgr called me, no clue of what to say nor did he apologize for the ASST. mgr who treated me so disrespectfully! I couldn't stand his voice of 'corp is making me call you', I have no idea how to fix this! So I hung up! THEY DON'T CARE NOR HAVE ANY CS SKILLS! Small business vs Walmart wrong item from Advanced Auto, twice accused of used/not their item when asking for an exchange.

Bill is a great serviceman. He's honest, knowledgeable and a veteran!…read more Staff were friendly. Place was immaculate.

Deal with Pep boys have been stressfu. My first experience was great in 2025 but i just went again…read moreand been put on a run for a whole week and then I called this morning Victor was very rude and over talking instead of listening to what I was sayin, before I would have recommended them but after dealing with Victor I would never send anyone back and if they did want to do there job then they should have stayed home and now i still have to find another company to do the work thank you