I will say that he is knowledgable about pool maintenance and pool equipment. What he doesn't seem…read moreto appreciate is that homeowners have budgets and that we need some idea of the costs associated with home maintenance costs; including maintaining a pool. He thinks that he should not be questioned about his billing practices and believes that you should pay whatever number he comes up with without question. Simply telling a customer that chemical prices fluctuate, and pay whatever I say, is untenable. I also didn't appreciate him trying to goad me into a discussion about politics by saying more than once: "the price of chemicals have gone up since Biden became President." Just tell me how much it will cost to clear my pool, I'm not interested in your political views! He will never tell you how much you can expect to pay per month, only give you some a wide "possible" price range. Also, his utter arrogance was also a turn off. When I said he was too expensive or that questioned the basis for his exorbitant billing practices, he arrogantly told me that: "You want the best services for the cheapest price. And it just doesn't exist. You will always get what you pay for." In other words, if I don't use him and pay his unsubstantiated costs, I will not find other quality pool maintenance service providers. Finally, I offered to pay for July ($500!!!!), but not after, and then he immediately dropped me as a customer and charged me $274 for 1 visit; and my pool still had dirt on the bottom of it. Be careful in dealing with him, his knowledge of pools and pool equipment will distract you from his unqualified and unsubstantiated billing practices. I know he'll get on here an attack everything I've said, further showing his arrogance and inability to listen to customer concerns. Fortunately, I've kept all of the text messages between us as proof of what I've said.

I am more than pleased with above and beyond pool services. The owner is highly responsive,…read morefriendly, professional, and a good communicator. Regarding the pool, he brought it back to life and addressed all issues on the first visit. Give them a call if you need help and tell them JP sent you.

Great work all the way around, I needed some last minute work done and he knocked it out of the…read morepark. Very friendly, very responsive and very reasonable pricing, definitely reaching back out next time!

We've had a great experience! Consistent in great service and communication is easy. They're…read moredependable, easy to work with, and responsive. Our pool has stayed clean and balanced since starting with them. It's so nice having a pool company you can trust to show up and do high quality work. Definitely recommend!

I collected pool update bids from several companies and chose Petri based on their customer…read moreratings, competitive pricing, ability to start the project fairly quickly and the professionalism of Mike Rakes who did the estimate. Before Petri started the project Brennan, assigned as my project manager, stopped by to meet me and check out the pool. Like Mike, a professional guy with solid, knowledgeable answers to my questions. Project-wise we missed a few days due to rain/thunderstorms but things generally ran to plan and Brennan routinely kept me informed of progress, next steps, timing, issues, etc. A really professional guy and an outstanding service provider/project manager. The one "surprise" was a leak caused by a repair company's attempt at a fix ten years prior. It didn't show up on a pressure test and as it turned out I couldn't have reasonably expected Petri's plumbers to detect it. Long story short the prior company had clearly done a shoddy repair job which led to a faulty pressure test reading. The resulting leak became obvious after I'd paid Petri's second invoice and all concerned were confident all leaks had been detected, fixed, and paid for. Imo it's now obvious that the old botched repair job caused most of my pool issues since 2012. Brennan ensured the leak was repaired quickly and, given the circumstances, at a fair, reasonable price. Imo Petri, while not at fault, proactively and professionally managed this issue to quick resolution. The project wrapped up today and our pool looks great, we're very happy with the project and would gladly recommend Petri to anyone in the market for a pool update. These guys are professionals. Ray

Plays a mean game of dodgecall. I have had issues with this company since they resurfaced my pool…read more The plaster is now coming off in chunks. Looks like the bond was either not applied correctly, didn't get time to dry before the next layer was added or just poorly applied. I am not a pool professional, but I can now see the layers on the chunks of plaster off the bottom of my pool. I was unimpressed after about 6 months after the work was first completed. Trying to get a response after money was paid was impossible. May be good for pool cleaning, but I would NEVER invest in having them do another major pool job.

I requested the replacement of a couple of breakers. Mark did a great job and explained everything…read morethat he was doing. Used quality breakers, and the labor charge was appropriate considering that he came from Dallas to Kerens to do the job. I highly recommend him.

Kinda pricey but compared to the rest of the ones I've hired to work on my house, his work…read moredefinitely is worthy of the price. Does it correctly the 1st time and even cleans up the mess he makes plus before he even thinks about leaving the site. I had to hire him to correct what other contractors had either not done because they didn't listen to what the job they were being asked to do was or didn't care to or know how to do it the right way. So, he would have much more cost effective for me had I found and hired him from the beginning!!

I couldn't be happier with this company and both people I dealt with (Nathanial & Beau). what an…read moreamazing experience and I'm super relieved and grateful I chose them. Tehyvwent over and above!

After being scared to death about dealing with roots in our pipes by a large local plumbing…read morecompany, we had two trusted friends recommend contacting Nathaniel. What a remarkable experience! He provided a much more thorough investigation of the problems and brought the whole project in way under the other company's bid. His professionalism is a rarity in today's world.

Bucks rebuilt our waterfall, installed mosaics, and replaced some coping for us and did a super…read morejob! Waterfall even flows better than it did when it was originally built. Alex was completely up front on what he could do with our 18 year old pool and what was not really practical. Very easy to work with, dependable, and very reasonably priced compared to other companies that bid our rebuild

Bucks pools saved our project after another pool contractor stole our money & deserted us. The…read moreSanchez's (Bucks) were priced appropriately, honest, punctual, accurate and operate in top character. They came within budget and are the most professional in business. They rushed to make corrections even after receiving final payment. Look no further for your pool or outdoor space needs. Bucks is the best!!!

Paul was friendly, professional, and knowledgeable. He took the time to help me understand not only…read moreour pool chemistry and equipment, but also the app settings to keep our pool in optimum condition. The bonus was that our dogs appreciated the free pets.

Can't say enough good things about this pool company! They're honest, dependable, and truly…read morededicated to their work. Every time I've needed something--whether it was maintenance, repairs, or just advice--they've gone above and beyond to make sure everything was done right. My pool has never looked better, and I have complete peace of mind knowing it's in great hands. Highly recommend!

Atlas is the crystal clear leader in pool care in Grand Prairie. Just bought a house 5 days ago…read morewith green algae walls and cloudy water. In two days the pool was clear and nearly perfect already. I thought it would take weeks to get any kind of balance. Also they reset the pump flat on the concrete, added guards by the timer, disconnected old chlorinator, added a hose bin to drain the pool, refurbished the DE filter with all new filter grid and new ring seal. All work done quickly and accurately for a very reasonable price. Great company!!!

Terry Bennett is very reliable and does a great job with our pool each week. He texts us when he is…read morethere and sends a detailed report when he leaves. We are very pleased since Atlas took over from our prior pool service.