Our pool was leaking water on a very cold day in February 2021. I called and a technician came…read moreright out, diagnosed and fixed the problem as best as he could with the freezing weather. He took pictures and referred me to a leak detector. Great service, experienced and professional!

Kirt and his crew are great at communicating and do a great job taking care of pool. I definitely…read morerecommend for anyone looking for pool service and want a nice pool.

All I want to say is if you are using a Home Warranty Co and they send out Cowntown Pools, tell…read morethem you want another pool company to come out. First off they are a very unprofessional company. I had an appointment for between 10 and 12 noon. This guy shows up at 9am in a white t-shirt with no logo or anything and a plain white van. I was reluctant to open my door because I didin't know who he was. He stated he was from Cowtown pool and I said you are 1 hour early, unannounced and you don't have any kind of identification showing who you are. After going back and forth I told him to go in the back yard and I would call my husband who is working at the Police Department and he would come home. My husband talked to the owner who came out and all he told my husband was that we needed a new manifold back up valve to fix it. When I talked to American Home Shield, he told them my pool equipment was beyond repair, just like he has stated in the other reviews that you see here on Yelp. My heater turns on and off and runs. I have the pictures of what my pool equipment heater really looks like and it's nothing like the pictures this guy took and sent into AHS. After reading the other reviews on Yelp, Cowtown has done the same exact thing to other homeowners. They are told the same exact thing and after what Cowtown files with AHS the homeowner is denied coverage. That shows a pattern if you look at all of the reviews on this site. Isn't this a bit supspicious that Cowtown Pools always writes a bad review for Home Warrenty companies so the only option a homeowner has is to pay full price to fix their pool equipment with Cowtown?. I have the Platinum Plan with AHS and they are either to fix or buy me a whole new system if it can't be repaired. Because of what these people wrote they claimed I was at fault even though the pool equipment was over 15 years old and has been out in the Texas heat and elements for 15 years. Isn't this normal wear and tear? Not in the eyes of Cowtown Pools. Do yourself a favor. DO NOT USE THIS COMPANY. READ THE FOLLOWING REVIEWS AND WHAT COWTOWN POOLS DOES WHEN THEY WORK WITH A HOME WARRANTY COMPANY? I want to know why Cowtown Pools couldn't tell my husband exactly what he stated to AHS? He had one story for my husband and another for the home warranty company. I guess if you can't get your stories straight and it's difficult to lie straight in the face to a person this is what you do. I'm going to file a report about Cowtown to Ken Paxton the Attorney General of Texas. They can read all of these same comments on Yelp what Cowntown is doing to customers who have Home Warrenty Companies. I'm attaching photos below to show what the inside of my heater looks like. Everthing is in order, wires are all attached, but the inside is a little rusty. But this is to be expected on something that has been outside for 15 years in the Texas heat and rain. The heater turns on t oo but it doesn't stay on, so Cowtown is lying when they say nothing works. Madeline states my husband cleaned out rodent mess which is an outright lie! All we did was blow out the leaves. My husband looked inside and there were NO RODENT dropings. Besides that why does your company always come up with the same story for every customer who has a Home Warrenty? They need a valve to fix it and you have to do it. Read all of the other Yelp reviews and they all say the same thing. You tell the home warranty companies the same excuse not to pay for the warranty. So you are going to be reported to The Attoryney General of TEXAS along with the attached reviews from all of the customers who have stated the same thing about your company. Worst company ever. You can't be trusted. One last thing. If I had pest damage why could you turn my heater on and off and it ran. If a pest had damaged the system nothing would work, yet you failed to note that in your remarks that the system works. You only state the same thing as you always tell others. You need a valve. Get your story straight. In Madeline's response to me she said there were feces inside the pool equipment. If that was the case the pictures they sent me didn't show ANY FECES ONLY LEAVES! Now because I'm going to report Cowtown Pools to the Attorney General's office she told AHS that I am theartening her. LOL. I have a right as a customer to report businesses to the Attorney General Office if I want to. That isn't a threat that is a right by any customer. You showed NO feces in any pictures, you give the same pat answer as seen in all of these Yelp reviews so that shows something fishy is going on between you and these Warranty Companies. So my Dear, why is your story always the same??? As I stated don't use this company if you are dealing with a Warrenty company. BTW looking on the Hayward website I can get a manifold bypass vavle kit for $79.06. This company was going to charge $4190. Incredible.

They were contracted through American Home Shield to replace a defective Century 2HP 110V plug in…read morepump. This pump plugs into a dedicated 20Amp GFCI circuit. This Pool Pump and Chlorinator are the only two things plugged into this circuit. Though American Home Shield approved the repair and full replacement of the pump which means Cowtown Pool will be fully reimbursed by AHS as per their agreement. Cowtown Pool is trying to extort out of me an additional $535.00 claiming they need to bring my 1958 Anthony pool up to code, and the only thing they were planning on doing was installing a GFCI receptacle as required by NEC 2023, but that receptacle is already there and functioning. When trying to reach out to them the receptionist says she needs to reach out to the technician for further information. But over a week and no response.

I had them come out to do just a maintenance and inspection on my pool equipment and also figure…read moreout why our spa would not heat. Aaron identified a couple of leaks and figured out the issue with the spa. All of these issues were repaired within a couple of days with high-quality and very reasonably priced. I would recommend Sunny Day Pools to anyone looking for a pool service and repair company.

My only regret is not contacting this company first. They took care of a pool that was left…read moreEXTREMELY GREEN by another company that did awful work. Sunny Day not only restored my pool, but was able to do so without draining it, which other places wanted to do even if it wasn't necessary. They repaired my plumbing lines and replaced my filter. They fixed my heater pad without insisting an entire new spa heater was needed. They arrived on time each week and took great photos of their work. AN. AMAZING. COMPANY! Honest and fair quotes. Kind people. Responsive staff. Just all around a superb company in the Fort Worth area.

Cole was awesome - quick to respond, showed up on time, was a great value, and was able to get our…read morepool heater installed quickly. Really appreciated his customer service approach and will definitely use Tiki Time again!

Great service and communication from start to finish. I was impressed with how quickly they showed…read moreup and completed the work.

Atlas is the crystal clear leader in pool care in Grand Prairie. Just bought a house 5 days ago…read morewith green algae walls and cloudy water. In two days the pool was clear and nearly perfect already. I thought it would take weeks to get any kind of balance. Also they reset the pump flat on the concrete, added guards by the timer, disconnected old chlorinator, added a hose bin to drain the pool, refurbished the DE filter with all new filter grid and new ring seal. All work done quickly and accurately for a very reasonable price. Great company!!!

Terry Bennett is very reliable and does a great job with our pool each week. He texts us when he is…read morethere and sends a detailed report when he leaves. We are very pleased since Atlas took over from our prior pool service.

Highly recommend. Hired to come out and clean the pool deck. Work was done and met my expectations…read moreand had zero issues. Thank you.

Last year we had an inground pool built and struggled through the year with the upkeep. Going out…read moreevery few days and skimming for leaves and bugs was one thing, but fighting to keep the water clear became too much. We ended up closing our pool down earlier than we wanted and after taking the cover off a month ago we were greeted with a filthy, green mess. It wasn't easy as the first trip out he spent the better part of the day dissembling and completely cleaning out the pool equipment. There were clogs in several areas from leaves that had blown into the pool and the motor was not running efficiently to move water. In just a few weeks Stefin with Near Southside Pools has the water clear again. Against my better judgement (only because the water was still cold) my son was in the pool this last weekend. Really looking forward to the summer where where will be able to just enjoy the pool and not have to worry about the maintenance.

Adam was quick to respond and repaired my leaking backwash valve. His quote was very reasonableread more

From the owner: Our team of experienced and certified pool technicians is dedicated to providing exceptional…read morecustomer service. We take the time to listen to our customers' needs and tailor our services to meet their specific requirements. We offer a comprehensive range of pool cleaning services, including vacuuming, skimming, brushing, chemical balancing, and more. We also offer one-time cleaning services for special events or occasions.

They did a great job & there prices are great I would recommend they also keep in contact with you…read moreat all times

From the owner: Over 29 years of experience in servicing, repairs, and remodeling. Pool Pros DFW will take care of…read moreall of your pool needs! CALL US TODAY! 817-449-9271

Panther City is responsive & honest. They have been to my house twice & given great advice on how…read moreto care for my pool.

Bought my house last August, kept the old "pool guy", he talked a big game, but didn't deliver what…read morewe felt was a good product. We've been with Panther City for two weeks and can honestly say that their service is OUTSTANDING. From how they speak and conduct business with customers, to their knowledge of pools and systems, and the clarity and cleanliness of our water they are miles beyond any other service company in any other location!!! I would absolutely recommend these guys to anyone with a pool, don't waste any more time, you've found the guys that will take care of you!!!