Just stopped in to pick up a static rope I've been needing…read more I was attended to by Casey and Jay. These gentlemen not only knew climbing, but were fully knowledgeable in bikes, hiking, and the outdoors in general. This is a great local business and I will happily support them in any way I can when in town. Thanks guys! Carry on.

Excellent customer service Mike is very helpful and friendly nice selection of bikes too. I…read morerecommend oh and good repair shop too and convenient. Seems Mike will go out of his way to help and assist customers that's hard to find nowadays that kind of customer service 5 stars to Mikes Hike & Bike

Cannot say enough great things about this place. Comfortable for everyone from the newest of…read morebeginners to the most experienced of cyclists. No pretension, no elitism, just excellent service and a fabulous selection of gear and bikes. Hugh deserves a special shoutout for being a wonderful resource and a patient herder of all of the cats. Craft beer is an extra bonus. Get your bike, your gear, and your service needs met at BicycleFace!

I came in with a unique question and they went above to try to help me out instead of brushing me…read moreoff they were very helpful.

Made a reservation - came in from out of town - showed up on time, and the shop never opened and no…read moreone contacted us (after calling and emailing from store front. Sorry I can't leave a zero star.

Fun new way to explore Lexington - easy to book and great customer service! Bikes were easy to use,…read morewe will be back!

Quick turn around on my bike repairs. New back rim. Tires. Tubes. Brakes front and rear. They…read moredid an amazing job and my bike glides. I'm very happy with the repair job Dan called me with a fair estimate and I'm so happy to be riding again Thank you Pedal Power Bike Shop .......

I called about a problem I was having getting a tire to seat properly. I purchased the bike there,…read morebut it was years ago, and I didn't buy the tire there. Even so they gave me a tip which helped me to get the tire seated. The guy I spoke with gave his name when he answered but I couldn't understand what he said. Anyway, he didn't have to give me the tip. So kudos to him, and Pedal Power for having helpful employees.

Renting an electric bike and riding the Slea Head Drive is a once in a life time opportunity! Slea…read moreHead is a 40 plus kilometer ride. Many of us middle aged folks are just not in shape to handle the ride. On an electric bike, the experience is challenging yet achievable. The bike is easy to ride and you choose the level of assistance you want from the tiny battery powered motor. You can ride with no assist or get a significant boost for going up hills. Please know that you must always be pedaling, and you will get a work out, but this is an amazing way for those of us who are not serious cyclists to experience the amazing landscape, and the smells and the sounds, of the Wild Atlantic Way. Cathal, the fellow who has just started this business is a gem. He brings the bikes to you and spends the time to make sure you are knowledgeable and prepared before he sends you out. He is charming and helpful and very willing to accommodate every requests. I truly cannot say how good this experience was; it was certainly a bucket list item completed.

This was hands down the best way to tour the Dingle Penisula. We are not avid bike riders but are…read morein reasonable shape, and we found the 42-kilometer trip very doable and nice with the electric assist bikes. We ran out of time for the entire 55-K as we enjoyed the many scenic stops and beaches along the way. The owner/operate was informative and accommodating with drop off and pick up of the bikes and with tour routes. He also shared recommendations for evening entertainment that was the perfect ending to a glorious Dingle experience.

Brought in my e-bike for repair after a mishap. Quick & friendly service they were able to get me…read moregoing again in the same visit. Will definitely be the place I take my e-bike to for service & tune-ups.

When I needed service done for my bike.I had no way of transporting it.They picked my bike up and…read moredelivered it back to my home.That's what I call great customer service.

The best cycle shop in the area! In Simpsonville no less. Tom is VERY knowledgeable about…read moreeverything related to cycling. He also is very eager for his customers to have the best cycling experience possible. His mechanic Jimmy is an ace. Well worth the drive from Louisville or Lexington.

Bicycle Shop May Be Too Good…read more I live in St Louis Missouri and looked all over the internet to find a Raleigh International steel bike in my size as it was somewhat of a rare bike. Tom had the frame in my size and asked me what components I wanted on the bike. He custom built this bike including custom built wheels. The bike has exceeded any expectation I have ever had. Most importantly, I drove down to pick the bike up in January of 2012, have put several thousand miles on the bike and it still has not required any adjustments whatsover. Shifts and brakes beautifully, wheels still true. I have replaced tires and cleaned and re-oiled the chain a few times. Tom thank you so much. May be calling for another bike soon as I promised my son this bike if he got in and attended a certain University. Will be sad to part with it.

Early Saturday morning ride turned into a very wet ride. I had a wash out accident where my…read morederailleur hanger was bent. I suffered through the rest of the ride with horrible ghost shifting. I called Bear Paw and Audrey to relay what had happened. My bike was covered in mud-NO PROBLEM said Audrey. They had a bike wash and Trent said to bring it in and he'd take a look. I am from out of town leaving the next day so timely service was pretty important. As thought, my hanger was bent and Trent's expert eye caught that my chain was missing a link causing extra stress on the hanger. Needless to say they got the bike washed, got the chain and hanger straightened out. He also made a couple of adjustments while I sat on the bike and now it's perfect. The bike looks and rides as new as when I first got it! These guys are first rate all the way. Super friendly and very accommodating. We can't wait to come back and hit more of that spectacular trail system! I'm a HUGE fan of these guys! Let us know if you come to Greenville, SC and I'll meet you at Fireforge! Cheers folks! Danny M.

Great location right at the pump tracks and trailheads of Baker Creek Bike Park, Bear Paw bikes has…read morefast, friendly, expert service and bikes for rent. They took great care of our bikes and were happy to share their knowledge and expertise about bikes and the local area. Great guys.

Underground kayaking was such a cool, fun experience! It was my first time kayaking, so I was…read morepretty nervous, but our guide was incredibly patient and kind. He took great photos of each of us and our group. The group was small, which I loved because it never felt rushed. The colorful lights you see as you make your way through the cave are very awesome. Just a heads up, your feet and bottom will get very cold! Definitely wear layers and socks. We went in the summer and were still freezing by the end. Still, it was absolutely one of the best things I've done.

We purchased tickets a month or so ago for August 16th 12-1:30pm but we cannot go now because my…read morehusband's company is transferring us to Texas. We sent several emails with no response and called several times but no answer. I emailed them Friday, calling them out for not responding to my husband, and got a childish short hand response that we could sell them and transfer the tickets but no refunds. However they announce on their recording that they have a waitlist...so why couldn't you refund the tickets??? I can understand no refunds but when it's for a reason that is out of our control I would think they would be more understanding! Edit: if I could give a zero on their communication and attitude I would! I found someone to purchase my tickets but at an extremely discounted price from what I paid. I understand NO refunds but a little heart about us being transferred for work would have gone a long ways seeing they have a waitlist and would still be able to keep their money, but what they don't tell you is they charge on top of what you your loosing selling them to someone else is there is a $10 transfer fee to put the tickets into someone else's name! Very unprofessional and sad company taking advantage of people!