Cannot say enough great things about this place. Comfortable for everyone from the newest of beginners to the most experienced of cyclists. No pretension, no elitism, just excellent service and a fabulous selection of gear and bikes. Hugh deserves a special shoutout for being a wonderful resource and a patient herder of all of the cats. Craft beer is an extra bonus. Get your bike, your gear, and your service needs met at BicycleFace! read more

I brought my out of the box newly (mostly) assembled Huffy bike to them to repair the back tire because when we pumped it up to the recommended PSI in the assembly manual it burst. It had never been ridden because the tire popped before we completed the assembly. They took the bike and claimed to have repaired the inner tube for $10 and assembled/reassembled the bike for another $100!!?? After taxes I owed a total of $116.80. I brought it home 3 days later and my son started to ride the bike and 15 minutes into the ride the back tire burst again. I called the shop and they said they would have to charge me (again) for any additional repairs needing to be made. They said it could be a number of things and I asked how that would be possible if they had checked it as thoroughly as they claimed to the first time. I'm out $116 plus whatever the cost of any additional repair fees they want to charge me. They did not offer a refund or a guarantee of their work. I am extremely disappointed and my son is very sad that he still can't ride the gift of the first adult bike that his grandparents got him. read more

I came in with a unique question and they went above to try to help me out instead of brushing me off they were very helpful.

I had a wonderful time here. This is quite the u inquest place. Bike sales and repair and everything you need for your ride from energy to wear to add ones. I side they also offer a bar with several tap options as well as non tap options. read more

If your serious about bikes this is your place. There bikes all seem to be higher end of the scale. It's set up to be a hang out, Has a good sized bar with with at least 5-6 good draft beers & several can styles. You can watch a game and have a beer while getting bike fixed or just hanging out. None of the other bike stores have a reason to just drop in. The sky is the limit to what they could do @ this store & go serious enthusiast. read more

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I had a flat tire so I searched for the nearest repair shop near me, came across this place and I couldn't be happy with the service I received. The young lady that helped me was so friendly and got to work on my bike immediately and I was out of there in a jiffy! Definitely coming back to grab a few brews next time I'm out of my ride :-) read more

The folks at Bicycle Face are awesome. Good selection of bikes and gear, and most of all, great service. Awesome spot to hang out for a bit too since they have coffee and beer at the bar inside the shop! read more

Bicycle Face - The bar in Bicycle Face - Bikes Near Me - Lexington, Kentucky

Saw the garage doors open and people behind the bar so we stopped by to check this out. Im glad we made the stop, great little spot for a beer. There were some pups to pet and plenty of new friends to be made here. Pros: great beer selection, friendly crew, pet friendly and family friendly place! Con: no cons to list go check this little spot out read more

Bicycle Face - Enjoyed the beer too much to get a picture! Great tap selection! - Bikes Near Me - Lexington, Kentucky

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We were bike shopping for my daughter and the guy working could not have been nicer or more helpful. He offered advice about the best options for her age and helped us make a more informed decision. They also have good beer, but since we were on a mission to find a bike we didn't have time to indulge. read more

I rented a bike from Bicycle Face in Lexington for the Horsey Hundred and it could not have gone better! The bike they had reserved for me was one of their floor models, so it was current and a high-performance bike. I loved it! You should know I am not a high-performance athlete, but a woman of retirement age who was simply biking this event for fun with friends. They treated me with respect and were enormously helpful in many little ways. First, they had this cool electronic program to measure my hip, knee and ankle points so they could set the seat height based on my body mechanics. They set it and it was perfect! Then they wrote out directions on how to get to the Legacy Trail from their shop so I could get familiar with the bike before I left their shop. This took extra time on their part and was very much appreciated. Next, they figured out we could put the bike in my rental car without having to use a bike rack! By folding down the back seat, it fit into my Toyota Camry car rental. This was huge as I had an appointment right after I picked up the bike and I'm not sure the place I was meeting a client for dinner would have appreciated me walking in with a bike! Finally, I wanted to bring the bike back during a time their store was closed and they figured out an option for that, too. During the ride, I happened to talk with several people who admired my bike. I told them it was a rental from the good folks at Bicycle Face. They were so impressed as the bikes they had rented were old and heavy. They said next time they would rent from Bicycle Face and I told them that would be a smart idea. read more

I bought a new bike off the Tarmac SL7 love the bike, I called they had it just not sit up yet, I told them on my way, 1 hr after I got there it was ready for a test ride, they made sure before u left it was perfect for me, since then bought shells and more accessories, great group of people!!! read more

Bicycle face held a fun event for us Yelpers on a rainy September day. What a fun spot to get your bike fixed, have a beer and enjoy good company. I personally have a Trek bike and now have a place where I can go to take my bike. They have weekly biking events so it is good to reach out to see what they have on their calendar to mingle with fellow bikers. They are in a corner spot close to downtown so you can really ride your bike there if you live in the area. Check out this cool spot! read more

I have been having shifting problems with my 10 year old canondale 29er so I called bicycle face yesterday 10/21/2021 and talked to Keenan told him my woes with the bike he said bring it in we will take a look at it so this morning we went there to bicycle face it was a very nice drive there so we get in there everyone was very friendly Keenan took hold of the bike and he worked on it right there and then he made the correct derailler adjustments because the bike shifts much better now the chain was falling off constantly before was a real pain. Not only that but the shop is really nice and clean and awesome mostly " specialized" bikes man I almost bought a new one later on I will and I will def go to bicycleface in Lexington KY when the time comes and thank you again to everyone for the warm welcome on our first visit to your shop read more

They hook you in with the great craft beer and keep you coming back with their bikes and great service. If you are looking to hang out after work or on the weekend you can grab a beer and have a conversation. The mechanics know what they are doing if things aren't running just quite right. If you are looking to buy you a bike, they won't sell you more bike than what you really need. read more

They are very knowledgeable about everything to do with bikes and are very easy to work with.

Hands down the best bike shop in Lexington surrounding in my opinion. Very knowledgable staff that seem to all love, live and breathe cycling in one form/discipline or another. Shop has a great lineup of bikes for all types of riders (Specialized and Surly are two excellent brands offered here), style and sizes of riders. They even have a skateboard shop with standards board set ups and longboard set ups and associated parts. Excellent selection of biking apparel, accessories and quality parts and even a full service bar with craft beer offerings and food offering from girls girls girls burritos, who Im assuming deliver orders to the shop. I don't know how the food ordering works...as Covid-19 had closed that portion of the shop down (including the bar of course), when I first visited. However, based on all that I mentioned and my experience buying a super hard to find new Specialized Rockhopper bike for my 11 year old (they are sold out everywhere...check Specialized website) during a pandemic make my fingers easily tap on a five star review. My daughter has been inseparable from her new bike since purchase and I love to see that. Money more than well spent. Give them a look and consider them before buying anywhere else. Excellent service Bicycle Face!! Highly highly recommended. read more

Spent a couple of hours here for a public event. Staff were very knowledgeable regarding their products and services (I know nothing about bikes), and were very open to questions. Also- a great place to stop in and have a beer! read more

Love this place! The staff are super knowledgeable, friendly, and quick to get your bike back to you. Always very happy with their services!

Needed an ebike repair. Vanessa came out to the car before I went through the trouble unloading and bringing my bike in. It looked like a quick repair; however, once she got started it took a little more time. She was very nice and informative as she made the repairs. Taught me more about my bike than I ever knew. So very happy with their kindness and knowledge. Very reasonable and inexpensive pricing for what I got with this visit. read more

Great service, great atmosphere, wonderful staff. Same day service when needed, done right the first time. Support your local bike shop.

Sweet spot! I'm a newbie, and they were extremely helpful in getting me started with the right gear considering what I already had.

These guys are my absolute favorite bike shop in town! They are super knowledgeable and will help teach you things without making you feel like an idiot (which I definitely feel like around bikes). I had an issue with my bike 4 days before a race and they fixed it ridiculously quick. Without them I doubt I would have finished my race! I cannot recommend them enough! read more

Great local spot with rotating taps! Got caught in traffic and decided to pull in to wait out the afternoon rush hour. Adorable location with a very friendly staff. Good variety of beer on draft with some snack selections available. The atmosphere was very urban but comfortable and cool with large garage doors that I hope will open in the summer. I am not a cyclist, but I was impressed with the employees and even enjoyed the ambiance of bikes all around. IIt is the kind of place where you walk in and immediately feel right at home. I spoke with one of the owners who was pouring my beer, and found out the beers are constantly changing to provide variety which is fantastic in a city of budweiser and coors everywhere I go. The cups they serve the beer in are rinsed out and gifted to you to take home to reuse or to bring back to be refilled. I will use mine out by the pool this summer. Highly recommend as a spot to chill amongst down to earth and welcoming local Kentuckians that know a thing or two about beer and bikes. Cheers! read more

Friendly bicycles and beautiful faces. Works the same way if you switch nouns or adjectives. A consistently excellent selection of beers on tap, and parts in stock. The skateboards aren't half bad either. read more

First visit to this business , it never ceases to amaze me the positive reviews folks leave or give a business, this business has a five star review.unfortunately I cannot select anything less than one star! Had I the option of less than one star I would select it. When a business commits to completing/ completing work and expecting payment you would expect some work to have been done? They did not even touch my bike I collected it as I had dropped it and was charged for looking at the bike. I did not even go back to make them aware of the issue, they just will not get my business again and I can only advise folks to stay away not worth the aggravation supporting them. Seriously disappointing the way they conduct business read more

While they have clear expertise, and have excellent bikes, this is overwhelmed by their absolutely horrific customer service. My wife and I purchased two high-end bikes from them. On my second ride, my pedal just popped off, almost causing me to crash. The pedal had not been attached properly. Fortunately, another friendly rider had a hex-key wrench, and I was able to fix it during the ride. The next day, I called the shop and was asked to hold for 15 minutes. They did not even put the phone on hold, and I could hear them just chatting, and not picking up the phone. I hung up and called back. This time, I explained the situation, and one of the staff members told me to just bring the bike down, and they would check it at no charge to ensure I had put it back together correctly and safely. I raced to get off work early enough to be there (they close at 6pm). I got there at 5:15pm, and walked in the front door. A staff member said I must have slipped past him because they were now closed as they had no internet access. Because of this, he said, they could do no more business that day, and I would have to come back. When I tried to explain that I had called, and just wanted my bike evaluated quickly for safety, he cut me off and sent me out of the store. While I can understand when an issue occurs with billing/internet, his complete dismissal of me and unwillingness to even hear my story for why I was there was unprofessional at best. read more