Phillip and his shop have worked on two different boats for me over the last few years. He is…read morealways upfront with what repairs are needed and what the costs should be. His work is on par with any other marine repair shop I've been to. I appreciate that he has always gotten my work in and completed on an appropriate time-frame and anytime there was a delay he discussed with me the why and the how much longer. I could find a shop closer than the 1.5 hours it takes to get to him but I choose to go there because of Phillip and his work. yes, I recommend his shop to my friends. Examples of work they have done for me are: tilt/trim switch wiring annual service and impeller replacing spun flywheel replacing lower unit replacing/upgrading engine controls

Timmothy M. You need to tell the truth in your story. You brought the boat in with the screw in…read morethe starter. We called you and told you that we couldn't get it out that it might break off in the starter you said to do whatever it takes to fix it. As we explained it did break off in the starter. Don't be because we did not put it there. You did. You will be hearing from us!!

These folks fulfilled a life long dream for me, from walking through the front door I knew that…read morethis is where I was going to buy my boat. The first person I met in the dealership was Chris, then Anthony and Jacquie. The customer service was top notch. People buy from people they like and I genuinely like these folks. I saved 3,000 dollars on this deal. From the deal being agreed upon, the financing, and then the follow up calls to see how things were going and if we had any questions. It was incredible. You become part of a family when doing business and I highly recommend this dealership. Thank you all for the customer service.

Do NOT get service done here. They will overcharge and put in wrong amount of fluids and incorrect…read morefluids and make a huge mess. you'll regret it and then they will ignore everything and make you feel like you are the bad guy. awful customer service.

Great customer service. Got my boat in and out very quickly. As soon as they had the work completed…read morethey called with what they had to do and the total.

I called with what I felt was a carburetor gumming issue on my 25HP Merc and talked to a Tech and…read morehe suggested a fix for it walking me through the process over the phone and said if that didn't work, call back and they'd get me in. The fuel fix worked like a charm! Saved me about $300, not to mention losing my boat for a week in the crappie season. I called them back to offer to pay them and the Mgr (Jack) wouldn't take any money. Said just come back and see them! You don't find customer service like that anymore. Even though they're 60 miles away, they'll get my business from now on. Great folks. Kevin O'D

I believe they are either out of business or have moved, although if they were out of business it…read morewouldn't surprise me. We bought a $65k boat there is in 2016 and went to them a few times before we really got burned. The final straw was when they told us one of our seats was under warranty and they would replace it. Then when we got the bill they had charged us $700. The person who told us it was under warranty was not the person that charged us. When I said I would just take the old seat back, rather than pay $700 he said they'd already thrown it away. Every time we went there is just seem shadier and shadier... which I guess is why they are no longer there.

From the owner: Jeff Jones Motors and Marine has turned into Kentucky's largest growing Marine Dealer and Service…read moreprovider in the state! We are a family run business who has been at this location since 1985 and have gone from GM exclusive to boat exclusive over the past few years. Lets face it, boat people are the best! We are an exclusive Yamaha dealer. We are proud to offer the two top premiere aluminum boat manufactures in the country. Xpress is the best aluminum fishing boats on the market. Xpress offers boaters the durability and strength of aluminum with the performance and style that had only been found on a fiberglass boat. Excel Boat Company offers the best duck boat on the market that can be rigged with Yamaha or a Mud Buddy shallow water engine. Excel makes a very affordable and tough line of boats! Veranda Pontoon is the only pontoon on the market that does not have a stick of wood on it! Talk about a pontoon that offers exceptional style, comfort and performance. Veranda is custom to fit

These guys know what they're talking about. Service is great and someone is always willing to help…read more A great local business.

Probably the worst customer service and tech work I've ever experienced. There are so many things…read morethat I could elaborate about with my experience in dealing with Kaylors Marine. I can start from the rude and extremely unprofessional counter ladies, to the inexperienced shop techs, to the extremely high shop rates to their unorganized manner in which they kept track of my motor. However, best advice........STAY AWAY from this business. They could care less about you or your boat. Wish I could give them negative stars!

I really like the team at Lake Cumberland Marine - everyone I've met, from Casey and Tyrel in…read moreSales, to Mike in parts and Savannah in Service have been great to work with. Savannah in particular has a calming way about her, and has been very helpful with service items and "fitting me in", despite a shop that is always full. Thanks, team - will always look to work with you guys! George C.

I recently purchased my third boat from Lake Cumberland Marine. Tyrel and Casey were simply…read moreexcellent on the sales side. I was in a little bit of a bind and they worked with me even after hours to help get me what I needed. Savanna in service is always on top of things and very responsive. And while I do not get to deal with her often, Amber in finance brings it all together when you're ready. The recent purchase was a trade from a Malibu to a Nautique G25. Tyrel and Casey did not steer me wrong. A beautiful boat and a great boat buying experience. I will continue to refer people to Lake Cumberland Marine and its team.

Sam helped me out servicing my Triumph motorcycle while on a long trip. Great job. Thanks!…read moreProfessional, helpful, and the store had great bikes to look at during the short wait.

I'm happy with a recent purchase of a new Honda CBR 500R from the Lexington location. Salesman…read more"Brandon Lee" and his sales manager and the finance guy "Emory" were a pleasure to work with. Brandon even helped me strap it onto my trailer while on his lunch break. I will shop here again. I recommend. PS: I've read the poor reviews about customer service but I've only had positive experiences every time I visit; always being approached, without pressure, and asked if I'm being taken care of. And the service dept has given me unpaid advice before about my boat.

Scoundrels! I purchased a Johnson 50 HP short block from…read moretheir web site. I asked point blank if it would run and had they done a compression check on the engine. I was assured that all I had to do was install the short block, attach my carburetors and electronics and the engine would run. When the engine arrived, there were six head bolts missing, the head gasket had been removed and the lower cylinder was scored to the point of needing to be bored oversize. Don't buy anything from these rascals that you don't go lay your eyes on. They are totally unscrupulous and would not even return my inquiries after the sale. Run Away!

From the owner: Used and new outboard motor parts for Chrysler, Force, Mercury, Mariner, Johnson and Evinrude…read moreoutboard motors.

This is not an ideal place for a serious boater. The ramp is narrow and often blocked by debris…read moreand is almost always blocked by golf carts during boating season so that putting a boat in or taking it out is almost impossible. The parking lot is so jammed around the ramp that it makes it highly difficult to access the ramp. The slips supposedly offer water and electric but the electric to ours did not work. Worse yet, we pulled our boat out for repairs and came back to find a barge owned by the marina parked in our slip and we could not put our boat back in. All of this in spite of paying nearly $2,000 for an annual slip fee. Did not get even a half a year use as our slip was taken after paying upfront. There was no notification by the marina that they were confiscating our slip or to ask us if we were returning. Just had to pull our boat home and leave it during a beautiful late summer and fall. Just a highly disappointing experience.

The food here is great! And you get plenty of it! It's also a fun environment, especially when…read morethere's live music.