Our water heater kept tripping our main breaker and I was having trouble finding the problem. He helped me over the phone for 20 minutes helping me troubleshoot the issue. He never tried to push me to buy anything but gave me a bunch of help so I could make the repair. While I was looking for the electrical issue, I found a water leak. I was having trouble getting the crimping rings to fit on the flex lines. He happened to be coming to the campground I was at and he stopped by to give me a hand with it. Super nice guy and really knowledgeable about rv's. I would recommend him to help you if you are in the Richmond area and need some help with your RV. read more

I tried for weeks to get 2 other repair services to return my calls and schedule work on our RV last fall. A neighbor who manages a local campgrounds suggested this service. The initial conversation was positive and encouraging and a scheduled appointment resulted in the repair work being done as promised. Very pleased with every aspect of this service. read more

No rating. Originally 8 months ago I gave him a rating of five. He fixed the battery issue on our RV. Our RV had a couple blowouts and a blew out some major components in our RV including our air conditioning wiring refrigeration hot water heater etc. This was an insurance claim that he was going to write up whereas I had given him the claim number and the contact information. He never did it nor did he get back to me on his own saying he got it done or wasn't going to get it done we discussed getting it done. I had to reach out several times to him no response. Finally I called him he answered the phone and said yes he did get my text but there was personal things going on in their life. Like okay well whatever. I understand if you explain things to me and let me know there's an issue. He then said he would call me on the weekend that would have been June 1st or 3rd something like that. You never did reach out to me again. I thought we really got lucky with this guy and that he was going to look out for us. But I have not heard anything since even though I have reached out and text him. I lost respect he didn't even let me know that he could not do it or did not want to do it so I could move forward and find someone else. He was a nice man and I was holding out hope. I lost all hope thank you Rod for that. I was going to feel bad for doing this but obviously he's treating some people good because they're giving him good reviews and originally I did as well but I decided to change my mind based on how we were treated and not communicated with. I even reached out within the last month and this evening as well and still nothing. I don't think I was asking for too much as he said he could turn in the claim. The one star is only because he fixed the battery in the beginning. read more