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Smith's Mobile RV Service

4.0 (4 reviews)
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3 months ago

Steve knows his stuff but with returning calls or being prompt is another story. It can be weeks before he gets back to you.

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2 years ago

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4 years ago

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7 years ago

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Camping World - London

Camping World - London

(11 reviews)

Parts department completely incompetent. I needed a power converter for my furrion backup camera…read morebecause apparently newer trucks do something funky with the power. I called two days ago and they told me they have it in stock and knew exactly what I needed. I called again today to head over from my campsite on the way home just to double check it was still in stock. The woman that answered told me she needed the exact part number and could not look it up any other way. I told her I was driving and couldn't do a google search and asked her if she could check the furrion website or Amazon because I saw it there. She said no, she couldn't do that. I told it would be extremely unsafe for me to do it and that the other person located it with no problem. She said sorry she couldn't do that and if I didn't know the part number she couldn't help me. I told her that didn't make any sense. She just repeated herself. I asked her if she thought this level of service for something this basic might be why this camping world has a 1 star average. She said she didn't know anything about that and I hung up. When I stopped for gas I called a different camping world on my route home. They literally found it in two seconds without part number or headache. This place is trash. Don't waste your time.

We visited Camping World for the very first time. We were the only two customers there. We looked…read moreat a few campers and were not completely satisfied with the selection we were looking at. Then I opened my YELP app and read all of the 1 star reviews here at the London, KY location. It was time to leave. THANK YOU ALL who reviewed Camping World. You saved us from making a huge mistake in purchasing a camper there. We're grateful.

RV Parts Country

RV Parts Country

(227 reviews)

Update: Being an IT professional, it is clear that this…read morecompany's web page is not functioning as they intend with regard to customer service communication. With that said, once we were on the same page, they did follow through with resolving the original issue, and they did remove my personal information from their response. Everything that you need to resolve post-purchase issues is on their site, but you may find it less than intuitive. I am upping my rating from 1 to three stars, because in the end, they did try to make things right. --------------------------------------------- 1 star, because they don't allow -5 $220.00 order was received with several parts missing, and could not be used when needed. I followed the "Contact Us" link, only to find the following: There was no way to speak to a human being about the problem. When I called the number, it refers me back to the website, and hung up. All other instructions inevitably lead to a contact form to leave a message. Upon completing the form, I received no acknowledgement that the automated form was received. I never received a response, which led me to leave a negative review on Google. Unlike my request for help, the negative review received an almost immediate response. The response was condescending, but more importantly, unprofessionally posted my personal information in retaliation for the bad review. This must be a ploy to get people to delete their negative reviews. If so, it's effective because they have a 4 star rating on Google, but a 1 star rating here, and a C rating at the Better Business Bureau (https://www.bbb.org/us/ky/london/profile/trailer-parts/rv-parts-country-0392-9113563). I am in the process of giving them a second chance, and will modify this review accordingly if they make things right.

I purchased an rv air conditioner at a good price. I immediately called the number and sent several…read moreemails to find out why I needed to pay for insurance. Aren't the items insured and/or guaranteed to work? Not only did the phone recording hang up after the call each time, I did not get a response from any of my four messages I sent on their website through the week. There customer service sucks! I will pay more in the future rather than dealing with a company with customer service like this. The air conditioner did come in a "ratty" box with holes on each side of the box. The air conditioner seems to be in good shape. I won't know unit I start it up before putting it on my RV roof. DO NOT BUY from this company. Contrary to saying they responded, I just received three responses today, 8/3/26. I don't know how they were left out in space.

Smith's Mobile RV Service - rvrepair - Updated October 2026

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