1. Gerlach Steam Cleaning

0

Columbus, OH

Gerlach Steam Cleaning

5.0 (7 reviews)
Open • 8:00 am - 5:00 pm

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Services - Gerlach Steam Cleaning

Carpet cleaning

Rug cleaning

Upholstery cleaning

Gerlach Steam Cleaning Photos

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Recommended Reviews - Gerlach Steam Cleaning

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9 years ago

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8 years ago

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7 years ago

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15 years ago

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9 years ago

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15 years ago

Best carpet cleaning service in Columbus. Professional, knowledgable staff.

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12 years ago

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Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

(20 reviews)

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Our needed service was to treat a minor sewer backup at the end of Mar 2026. The response to our…read moreneed was immediate and thorough. That said, the billing and communication did not match. 1. The "post-immediate" timing for follow-up that was communicated to us did not match actual experience. It got done but not in line with what we were told. 2. While acceptable, the extent of services and resulting billing felt a bit excessive. *Our insurance company communicated with Roto Rooter to question some of the charges. * We later learned that Roto Rooter agreed to our insurance company's assessment, yet we were billed the original estimate (110% of what was agreed with our insurance company). * When we questioned the billing we had paid, it took over a month to get acknowledgement that we'd been overcharged. * We ultimately rec'd a credit for the overcharge, 10 days after it was promised and 3 months after the service was provided. While we were quite happy with the service we received, we were disappointed with the business practices.

Avoid at all cost. techs too 6 hours on a sewer line clog. Broke their equipment in the pipe, etc…read more Then the 2 techs dragged raw sewage all over our carpet and baseboards to the extent that Stanley steamer won't even touch them. Rotor Rooter admitted fault when they thought it was just cleaning carpets. As soon as they found out the carpet needed to be replaced they changed their story and said it was all mud from prior use (which wouldn't make sense since the basement door is 50-60ft from the nearest door and 100ft from a door going to a lawn). We all know that they are overpriced and upsell. The upside is supposed to be a larger company that stands behi its work. Apparently no I guess.

Arya Carpet & Upholstery Care and Restoration - Carpet Cleaning

Arya Carpet & Upholstery Care and Restoration

(22 reviews)

I'm moving into a new place and needed the carpets deep cleaned prior to my move. I found Arya…read moreCarpet Cleaning on yelp and was quickly given a very reasonable quote for cleaning. Kamran was very responsive and very pleasant to talk with through the process. He gave me a rundown of what cleaning service he was providing and was able to fit me in within a few days, given my personal moving goals. He kept in contact with me and gave me a closer time frame and double checked with me prior to the appointment. I, unfortunately, wasn't able to physically meet Kamran but my parents were there to let him in and Kamran was kind enough to still keep me updated on the process. The space that needed cleaning were 2 bedrooms and a staircase. Essentially the entirety of the upstairs is carpeted except for the bathroom and Kamran cleaned all of the carpet, including the landing and closets. I, myself, didn't even think to mention that as spaces that needed cleaning so I was very thankful that he cleaned those. There was some unexpected difficulties given how far my building was from the parking lot but Kamran handled everything well and still got the job done quickly and efficiently. Honestly, working with Arya Carpet Cleaning and Kamran was a great experience and I highly recommend them if you're looking for any type of carpet or upholstry cleaning! I look forward to using their services again and hopefully meeting Kamran in person next time!

They were very thorough, knowledgeable and professional. We were pleased with the results.read more

Paul Davis Restoration

Paul Davis Restoration

(9 reviews)

Hilltop

Paul Davis Restoration is as dishonest as they come. My insurance approved a total of ten thousand…read moreand forty eight dollars to have my garage reconstructed and to repair the front face of the spout on my house from tornado and water damage. They ignored 90% of the construction work and over charged for sidings that was not needed. They did this so they could get a depreciation check for the siding. They can't get depreciation for lumber so they totally rewrote what my insurance adjuster suggested. I gave Paul Davis a down payment of five thousand to have the construction portion completed to my satisfaction and my insurance paid the remaining balance after the person in charge of the local office tricked me in signing the completion form. He sat right on my couch with a smile on his face and told me I would get money back because he was not able to finish but he said I had to sign the form so the funds could be released by my insurance. The local Paul Davis office refused to give me a refund after my insurance paid the remaining balance and he even tried to get me to open a new claim after panels were coming off. This was done to Paul Davis trying to cover up rotted wood. The local Paul Davis Office even tried to trick me in paying the remaining balance even after it was specified in the contract and through emails that my insurance was responsible for the remaining balance... not me. Also the local owner still tried to trick me to pay the remaining balance with my credit card before my insurance paid the remaining outrageous balance to Paul Davis Restoration. I had to pay out of my own pocket to have the construction work done properly. There were many things on the quote that was never done. You would think that the cooperate office would be concerned about having dishonest people representing The Paul Davis brand but they couldn't care less. They just sent me an email saying they are a separate legal entity from the local office. After doing my research... I have found that this sort of dishonesty is happening through most of Paul Davis offices Nation wide.

Worst experience ever. Avoid at all costs. Honestly there is not enough space or words to express…read moreeverything that went wrong with our claim. I honestly wish I had fired Paul Davis from the start. The first sub-contractor they sent was horrible. The quality of their work was deplorable. I have pictures to document, but the painting was the worst I had ever seen. Honestly, a 5 year old could have done better. They attempted to clean the walls only to smear soot all over, and then proceeded to paint over it! No sealing, no primer, nothing. The soot stains came through immediately. The edges were not crisp, they left paint spray all over my floors, furniture, counters, etc. There were very visible roller marks all through every wall. It was totally unacceptable. The quality of their wood work was amateurish. Their angles did not match leaving gaping holes in our baseboards and door trim. They relocated fixtures to wherever they wanted. We now have a light in a closet that is clear to one side versus being in the middle as it was originally. It looks horrible. Every time I complained to Paul Davis I was fed nothing but lies. Everything they promised would happen - did not. They only fed me what they thought I wanted to hear and then did what they wanted and tried to cut every corner they could to profit for themselves. The 'cleaning' they did was a joke. Nobody took our home seriously. We had to have most things cleaned multiple times and still they were black. My wife ended up cleaning the soot off most of our home because even after multiple attempts to get it done right everything was still black. She deserves more of the insurance money than Paul David does. This was BY FAR the WORST contractor experience I have ever had in my life. I wish I had fired Paul Davis at the onset of this claim and now I just wanted them OUT of my home. Had I not wanted them gone so bad they would still be working to make things right.

Gerlach Steam Cleaning - carpet_cleaning - Updated October 2026

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