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    Gerlach Steam Cleaning

    5.0 (7 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Gerlach Steam Cleaning

    Carpet cleaning

    Damage restoration

    Grout cleaning

    3 More Services

    Grouting

    Rug cleaning

    Upholstery cleaning

    Gerlach Steam Cleaning Photos

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    Recommended Reviews - Gerlach Steam Cleaning

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    8 years ago

    Helpful 5
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    7 years ago

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    6 years ago

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    15 years ago

    Helpful 2
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    9 years ago

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    15 years ago

    Best carpet cleaning service in Columbus. Professional, knowledgable staff.

    Helpful 2
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    11 years ago

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    America's Floor Source - Columbus West

    America's Floor Source - Columbus West

    (23 reviews)

    Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

    I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

    JE Construction

    JE Construction

    (7 reviews)

    I placed an inquiry on Yelp and J & E was the only one that responded. It did take several days for…read morean intitial introduction but once we got in contact the response to come out was fast. Jamie came out to look at the project and provide an estimate within a day after he responded to the inquiry. They began the work two days later. This was exceptional as I was not even getting a response from many other contractors or the few that did respond had a month plus lead time. Jamie and a crew of two others came out. I arranged my schedule to work from home. The day of the scheduled work I hadn't heard a confirmation on timeframe and reached out about noon. Jamie responded and said they were getting materials and would arrive shortly. I wished they would have given me a better timeframe and more direct communication at first but they came out and didn't cancel, which is more than other contractors I have tried to work with to complete the project. Once they were at the house they got right to work. They were pleasant to work with and had good manners. It ended up being a two day project. They were a lot more communicative on the second day of when they would be arriving. The work got completed but I wish there would have been more attention to detail. The work outside was good, it technically fixed the leak and they added some extra wood details but sanding the corners of the wood would have been nice. The mold was removed from inside, and I will say my wall was already at an angle, but the drywall repair is kind of raised up. I ended up taking off the trim work that was put along that wall and redid it myself. The caulking was above the trim and not smoothed out so I had to paint over it myself and now it is raised and makes my wall look bumpy. I wouldn't have minded touchup work as long as it was at least smooth. I am appreciative of their quick response to service (especially since I was dealing with mold and a water leak) but would say that detail to work quality should be taken into greater account. I feel like they rushed the work on the second day and I ended up having to finish a couple of things on my own and spending even more money.

    Jamie is great to work with. He did the work the same day I called him for and did it very nicely…read more He is knowledgeable and knows what he is doing. I will for sure call him for future projects. Work: Microwave vent install to exterior wall.

    Gerlach Steam Cleaning - carpet_cleaning - Updated May 2026

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