Over the past year, True Handyman Services has helped make our dreams come true! Rehabbing a 3…read morebedroom ranch in Yellow Springs, Ohio, to be 100% Accessible. They laid our hardwood walnut floors, beautiful! Did the entire master bath, zero shower entry, walk-in tub, tile all around wet room. The works! In addition, they installed and finished our kitchen, cabinet building, backsplash, hood, sink, and appliance installs. We love it all and are completely satisfied with everything they did. It is truly a blessing for this wheelchair user! Thank-you!

Working with Rob Meyer of True Handyman was the single worst experience that we have had during a…read morehome renovation or repair project. It began with a bathroom remodel. We were given Rob's contact info by a tile installer who we had worked with in the past who told us that he was a "close friend" and "great dude." At the time we didn't notice all of the red flags (no reviews online, very little web presence, no address on the bid). We just trusted the person who we had worked with before. And at the beginning Rob was great to work with. The bidding process was easy, he was very responsive and courteous, he told us that he could do the whole bathroom renovation from start to finish, and he seemed to understand exactly what we wanted. As soon as the demo was done and work began, it quickly became clear that Rob and his crew had absolutely no idea what they were doing. The bath drain line was graded upwards (I kid you not!), the one gas line that they moved was left leaking in multiple places and was sealed behind drywall in that state, the GFIC that they installed was faulty, the bath fan was wired incorrectly to the point of not actually working, the sink plumbing was too low for the sink (off by ~7 inches), and the drywall was so poorly installed that Rob's employees spent weeks adding more and more skim coats to try to hide the mess (which was unsuccessful).  He and his crew also struggled with professionalism and safety. They turned the gas off to our other two units without informing us, then turned it back on without re-lighting the appliances. This left one unit with an active gas leak. They also left a bottle of urine on site for us to clean up, and repeatedly failed to comply with requests not to play music on site because our downstairs tenant worked at home. Rob brought his child to the work site without our permission, and his child apparently knocked a hole in the wall during that time. After a few weeks of asking Rob to please provide more oversight or do the work himself, and him telling us that it would be inconvenient for him to do this, we terminated the contract. True Handyman was unable to do the work in a safe, professional, and workmanlike manner. In person we agreed to amicably terminate the contract. We explained that we felt we should be reimbursed both for the work that was not done at all, and the work that would have to be redone (the plumbing, electrical, etc.). Rob then dropped this bombshell: True Handyman did not have enough money to reimburse us. We would need to arrange a payment plan. A little under half of the money that he owed us was for work that hadn't even been done yet, so how could the money be gone? We agreed to work with him assuming payment was provided in a timely manner. He wrote us a check for $1500 (about one fifth of what he owed us) and told us to email him. When we emailed him, he was very slow to respond. Eventually he admitted that he did owe us reimbursement for the work that hadn't even been started (obviously), but he refused to provide any remedy for the work that we had to remove and then redo (the faulty electrical, incorrect plumbing, really almost everything that he and his team had done). On top of that, even for the amount that he admitted that he owed us, he refused to pay any more of it back unless we signed an agreement forfeiting our right to claim anything else.  Let me repeat that for emphasis: Rob held hostage money that he admitted he had no right to keep, as leverage to try to force us to forfeit our right to other funds that were in dispute.    When we responded detailing all of the issues, and once again demanded reimbursement, he ghosted us. After two weeks of no response, we called him, and again appealed to Rob to at least give us back the money that he owed us for the work that was not completed. Rob, once again, tried to make us enter into an agreement saying that we wouldn't seek reimbursement for the work that had to be re-done. He argued that the state of the plumbing, electrical, and other unacceptable items was our fault for interrupting his "process" and not giving him yet more time to "finish." The truth is he was given more than enough time to deliver a competent product, but proved unable to. And as we explained to him, there is a huge difference between work that is under way and not yet "finished," versus work that has been "finished"  in a slipshod manner (and sealed behind drywall!), and that has to be removed and redone from scratch. Rob left us with the latter.  We asked that we meet halfway on the cost of the work that had to be redone. Even this was not acceptable to Rob, who claimed he didn't have enough money to do half, and would only agree to slightly less than that. At the end of the phone call we had finally recovered our deposit for the work that was never done, and less than half of what we paid him for work that had to be literally torn out and re-done.

Titan building solutions was awesome from the start of this project . very professional took time…read moreexplaining the process and answering all of my questions My basement looks amazing above and beyond my expectations. I will use and would recommend using Titan Building Solutions for any future construction needs.

I can easily say this was the worst experience, both from the way I was treated as a customer (and…read morefrankly, as any decent human being should be treated), and the quality of work that we were left with. I rarely post negative reviews (as evidenced by my Yelp "track record"); however, I was urged to do so by friends and family who saw the damage done to our property. They felt it was my duty to make others aware. A corner was unnecessarily ripped and damaged beyond suitable repair for no reason (other than the fact that I'm fairly confident the contractor who did it was high). The company then tried to blame prior work that we had done. This claim is unfounded considering I have photo evidence of before and after, not to mention the estimate reflects a small amount of work, not this huge undertaking. This work was not authorized and has caused damage to our property. Caulk work that was done is STILL not dry from last Wednesday so clearly the wrong product was used, underscoring the incompetence. I have video evidence of this as well. As the ripoff company they are, they tried to blame us multiple times for using the shower, even though I had multiple witnesses to us moving everything to the basement shower and using that. Sand placed between patio tiles washed away in the first rain, leaving the patio in worse condition then when we started. Contractor's van was leaking fluids which stained our driveway (I have before, during, and after photos), as more and more stains accumulated throughout the week work was done. Water was left in "on" position, causing a flooding of our backyard. We do have a unreliable switch; however, use of this was not brought to my attention and the switch should have been returned to off (if it is off, water does not come out). Owner acknowledged all of this in person, but now the company is threatening a mechanic lien on the property. Simply a shady way of doing business and ripping off customers! Finally, because of damage done and cost to have work redone, we will be taking them to small claims court, which will take time away from priorities we have working full time and raising a family. I hope by posting this someone researching is able to avoid the mistake we made by hiring this company.