Happy with the quality and customer service. It's hard to find someone to trust with your car. They…read morehad my repair done in 5 business days, which was a decent turn around time for ordering and replacing an entire door, panting, curing, and calibrating. They texted me every step along the way. Let's be honest...no one looking for decent collision repair is in a good mood. You've had a rough day and I'm sure you're highly stressed. All I can say to help is that if you want to feel just a little more at ease, you can trust the Turlock location.

This shop took excellent care of my vehicle. Looks better now than it did before my accident.read more

I had my Z repaired a few years ago. The paint job looks great after several years since it was…read moreworked on. A couple years ago someone had backed into our Lexus & the rear bumper needed to be replaced. The job was completed quickly & the paint was a perfect match. I wouldn't take any of my vehicles to any other body shop.

This place is extremely unprofessional! They had "fixed" a bump on my 2020 Camry a couple years ago…read morebut it obviously wasn't done correctly because the paint started chipping off and you could see rust building up. I took it in to show the owner and manager of the shop and they made it seem like it was my fault. They took no accountability for the workmanship and didn't offer me anything in return and I eventually got them to fix their mess up on my car which should have been handled correctly the first time. I tried to get a rental vehicle from the manager/owner because I would be without a car for a week or maybe longer. He told me they can't do that and that he's loosing out on money because of this. What a joke! Don't take your car to this place!!

The short: Yes you…read moreshould take your car to FIX AUTO if you need body repairs done. They have unmatched customer service and do good work. They are a honest shop in what sometimes seems like a shady industry. The long: I had the misfortune of someone smashing my car in a parking lot and they left no note. FIX AUTO was recommended by my insurance company so I decided to give them a try based on their extensive good reviews. From start to finish their costumer service was nothing short of amazing and I cannot stress that enough. They performed the work in a timely manner and were very communicative, friendly and helpful. For the next part, please note that I am extremely meticulous with my vehicles... Anywho, I got my car back and I was disappointed in the work and felt it was a little subpar. I worried this would turn into a whole ordeal trying to get my concerns addressed. Thankfully I was wrong! This is where FIX AUTO is head and shoulders above everyone else. Not only did they take the time to listen to my concerns, but they never tried gaslighting me into thinking my concerns weren't valid. They took full responsibility and accountability for their work. Their resolution was fair, quick, and ethical based on our situation. And for that, I can do nothing but give them praise for not taking a shady shop's way out. They took great care of me and my car in a second go around. The final repair job more than satisfied my explications, so I can confidently recommend FIX AUTO to work on your vehicle.

I have been to this place 4 times over the last 9 years. I never had a problem with this place. And…read morethis time was no different. They have excellent customer service their work is top notch. And there fast even when you're insurance is dragging there feet and my car looks brand new when there done even the parts there not working on.

I highly recommend taking your vehicle elsewhere. They did a horrible job on my SUV, and the…read morequality of work is actually dangerous. The steppers they 'repaired' were installed so poorly that my children and I have constantly tripped and almost fallen. On top of that, my door handle was left loose and falling off. I had called them when I first noticed these things and after too much back and forth they have to order this and that I just decided to not deal with them anymore. The work was lazy, unprofessional, and the customer service was just as bad, especially dealing with Gloria. Save your time and stay away. I came here because my insurance covered it but I should've done more research on this place.

Dealing with this place was such a headache! No updates on your car, when you call to get an update…read morethey're never there and fail to call you back every time. When my car was finally done the alignment was still off and other things were still not fixed. They then offered to tow it and fix it in a couple days, now we are a week after and the cars still not done.

Absolutely amazing customer service - I'm so grateful for this shop!…read more About 7 weeks ago, I was in a car accident. I initially took my car to a different shop, and the mechanic there assured me he would handle everything -- from working with my insurance to making my car look brand new. Weeks went by (5-6 weeks), and every time I called to check in, he kept saying he was "taking care of it." Eventually, I contacted my insurance directly -- only to find out they had never even heard from the shop. My car had just been sitting there all that time, untouched. I was beyond stressed and had no idea what to do next. That's when I called Caliber Collision and spoke with Celina. Within 20 minutes, she had already contacted my insurance, got all the information she needed, and even arranged a tow truck to get my car out of the first shop. She was so on top of it, kind, and made me feel like she genuinely cared. This shop did more for me in 2 days than the other shop did in 6 weeks. I can't express how thankful I am that I found them. I now have complete trust in Caliber Collision and feel truly blessed to have brought my car here. Highly recommend! 5++++ STARS!! Huge thanks to Celina and the entire staff for your outstanding customer service and quick action. You really helped me when I felt stuck -- THANK YOU !!!!!!

1 Star -- Extremely Disappointed with Caliber Collision…read more I had a horrible experience with Caliber Collision and would not recommend them to anyone. They were far more concerned about their "turnaround time" than actually repairing my vehicle properly. They kept aggressively pushing me to pick up my car after 5 PM on a Friday -- clearly so I wouldn't be able to inspect the work or come back to complain until Monday if there were issues. I specifically asked them to save and reinstall my aftermarket parts. They agreed -- then broke them, replaced them with lower quality parts, and now claim they "can't contact" the shop I bought them from. One phone call on my end and the shop immediately confirmed Caliber never contacted them and provided me an invoice. So that was a lie. The estimator was also extremely pushy about my rental. She went behind my back and told Enterprise my car was finished when it wasn't, and said I'd be returning the rental Friday at 5 PM -- without my confirmation. I work past 5 PM. Enterprise told me it was "out of their hands" because Caliber reported the car done and that I would be responsible if insurance didn't approve the rental over the weekend. Because of their misinformation, I had to leave work early just to pick up my car -- only to find out the repairs weren't even finished. Then on Monday I was told it was done, but that I now needed to personally contact the aftermarket shop, buy new parts myself, and wait for insurance reimbursement. Meanwhile, they kept pressuring me to return the rental saying it wasn't approved -- which was also false. When I contacted my adjuster, she confirmed the rental WAS covered because Caliber was still working on my suspension... even though they were telling me the car was "ready." This shop has been dishonest, disorganized, and unprofessional. They caused unnecessary stress, wasted my time, mishandled my vehicle, and tried to rush me into accepting incomplete and subpar work. If you care about your car, avoid Caliber Collision

Customer service excellent prices are low and reasonable great quality work this was my second time…read moregoing to this establishment

Being a Farmer's insurance client, they recommended we use Care Collision. It turned out to be a…read moregreat experience. It's a bummer when you're in an accident so it's nice when getting it fixed goes seamless. Gabe was the guy that helped me from beginning to end. Everything he said was right on point and did a good job of explaining stuff. My car's new bumper looks great so I would definitely recommend Care Collision.

Fantastic job by Joey and team in fixing my rear bumper issue…read more Estimate was reasonable and I paid what was estimated. They also delivered on the promised date. A honest business that you should consider for your next car repair when it comes to body repair. I also liked their use of SMS to keep me updated on the progress of my repair. Thanks, Joey & team!

All I can say is if you need work done on your car, Car Collision is the place to go. I've never…read morehad such good work & customer service. They finished the work in and an unbelievable amount of time. The work was top notch, my 6yr old car looked brand new. Thanks Jeff and everyone at Care Collision.

Was referred to them by my insurance company for repairs on my vehicle. From day one they lacked…read morecommunication and follow up. They didn't follow up with my insurance company to make sure they received the estimate and never called with updates on my vehicle. Had to call daily and sometimes twice a day. Ended up paying for extra days with the rental company because they continually drop the ball. Terrible customer service.

I had my cars in the past worked on by other places it took them forever. Gerber you are amazing…read more Took my car on Monday last week and received my car Thursday. Dealer sent wrong parts but you were able to get by this Monday and finish my car. Cleaned shined and beautiful. Great job Thank you