WHY MY REVIEW MATTERS: Because I was paying out of pocket, not going through insurance. This is my…read morefirst-hand experience. I do not recommend this business. I try to be very disciplined in leaving 1-star reviews, but this business deserves it. I came in with a scratch that started at my driver-side door and ended on my passenger door. I was quoted and given an estimate by an employee. I called back to schedule a drop-off and a woman who called herself the owner was so difficult to speak with. Not only did she over-talk me, but she bad-mouthed her employees. She followed by saying her employee shouldn't have given me an estimate. I said, well why is the employee working there then? The owner replied, "Well she's new." To which I responded, "Well why was she left alone then?" I continued, "I have an estimate in the name of the company and I'd like to drop my car off and for the estimate to be honored." After going back and forth for 18 MINUTES, she finally agreed to "allow" me to drop my car off so that SHE could take a look. I got to the business, and the owner was even ruder in person. Then she said, well this quote is no good. Let's walk outside so I can give you a real estimate. Then she said, what [former employee] quoted you doesn't cover repair. So the scratch will still be there. After more back and forth arguing bc she wanted to double the price on me even though I was holding the work order in my hand showing her, I just left. My time and well-being are too important. I saw other negative comments about storage fees being 3x the industry standard - it's true ($110/day). I saw comments about the owner being unpleasant - it's beyond true. Avoid this place. It's not worth the price or the headache.

I would highly recommend Total Collision. Unfortunately, I've needed to use their services twice…read morein the past year. Both times they offered quality work and exceptional customer service. They saved me money and went above and beyond to get my car back on the road.

JB rocks with honesty and a skill set not found anywhere else in the auto body repair biz. We…read moredropped off our sad 2016 Honda van and 8 hours later he delivered a beautifully finished front end bumper repair at 1/4 the price of any other body shop. More impressive than his skills is his friendly manner and complete transparency in the work he's going to do for you. Get your dinged up car over to JB today! You'll be writing a review just like this one!

JB did an absolutely amazing job fixing and painting a large dent on my car. My car has a white…read morepearl finish, which is notoriously hard to match, but JB pulled it off flawlessly--the repair is seamless, and you'd never know there was any damage. What truly sets him apart is not just the quality of his work but how reasonable his pricing is. On top of that, he turned everything around in just 24 hours. He was a total lifesaver and I couldn't be happier with the results. Highly recommend!

Thank you so much Saint Charles Collision Experts! The work you do is perfect and you are so kind…read moreand knowledgeable. I want to recommend Saint Charles Collsion Experts to anyone in need of body and glass repair because they are awesome! A++

Place does terrible work.I had 2 cars here before and wasn't happy about my Honda.First time I…read morebrought the car in was for hail damage and when I picked up the car it was dirty inside from the dust and the headliner was missing the plugs .The second time my Honda was in was to fix a dent in the side door and the paint work is terrible and I have a picture to prove it.I would recommend anyone to take their car to Royal Coach instead they are the best in the biz.

I'd give them Zero stars! Terrible service. Angry rude employees. They did not properly repair my…read morecar; misaligned parts, leaky sunroof and they brushed me off when I tried to get these items fixed. DO NOT GO HERE!!!

Would be -5 if that were on the scale. Took a 2001 MX5 in…read morefor new headlights. Condescending Manager (owner) told me that there were no headlights available. None. Stopped making them. Nada. That struck me as odd because it's the most produced sports car ever. By 2000 there had been 500K produced. So I went to Boyce and they had it done in 2 days. I also took 3 subsequent vehicles to Boyce. In answer to " What could improve?" Take down your sign.

This is the third time I've had one of my cars fixed by Ultimate collision and every time I've been…read moreso satisfied with the great job that was done. They are quick and very reasonably priced. This last time they even fixed a clip that was missing from my right front panel, and they did it as a courtesy and for free. Such great people. I highly recommend this place if you need any body work done on your car.

These guys are great. Both Bart and his brother are the best and extremely knowledgeable.read more

Price range; and the timing of the response. I also like the location of the business.read more

Service was great and the work done was thorough! I was pleased with the job! The technician has…read moreover 30 years of experience!

Very helpful. Beck was amazing and got my csr estimated and contacted the at fault drivers…read moreinsurance and handled everything. Would definitely recommend them for any body work or accident help needed for estimates. Thanks Beck ur awesome.

Great service. Car repair was done great…read more At very affordable price. Would recommend it

Auto paint plus has been doing quality Auto body repairs for our family for over 10 years. We are…read moregrateful for their expertise and value. The owner, Tom, is professional and great to work with. Highly recommend.

I've had 3 of my cars there over the years. They meticulously repaired and painted them to a…read moreflawless finish. The owner, Tom, is knowledgeable, professional and kind. Their prices are very reasonable and better than any of their competitors Jim J

Used this shop for the first time with fairly extensive repair to a 2012 Ford Fusion rear end. Work…read morewas completed within a timely fashion and looked brand new. My customer opened her door after being amazed with repair quality to find a freshly detailed interior. That finishing touch created not only a return customer for my business but two for theirs. With complete confidence, I highly recommend Countours Auto Body! UPDATE 02/12/2015: My business and I have since used this body repair facility several times with out complaints OR concerns. I have NO hesitations sending everyone I know with body damage to this wonderful UNDERRATED body shop! I often times find myself using the words "hidden gem" to describe this shop.

Professional service. They provided a very comprehensive explanation of the service and a detailed…read moreestimate of the work.

I highly recommend this family-owned business. My car looks brand new!…read more Prompt quote. Great communication. Friendly and respectful. Outstanding work. Good price. Pleasure to do business with. Hopefully I won't need them again, but I will definitely return to Manny with Balleno Autobody Solutions if I do.

Great, quick, high quality service. Manny was very responsive and genuinely nice. Support your…read morelocal business! Fixed up a bumper on my Accord after an accident, now it's as good as new