Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

I called Auto Glass MD after a rock cracked my windshield. I did a little bit of research and…read morelooked up a few auto glass companies in the area. Auto Glass MD stuck out to me because they come to YOU to repair your windshield (which is super convenient for everybody). I scrolled through the company's website and Facebook and loved the fact that I could send a quick email for a quote and got a response within 30 minutes. They're even able to respond via text messaging (for those of us who hate being on the phone). Rick from Auto Glass MD came out and finished my windshield right on time for me to enjoy the day! I paid exactly what was quoted by Rick, not a dollar more. I felt comfortable knowing that I had someone who knew what they were doing work on my windshield. I didn't feel like I was being ripped off just because I'm "a girl who knows nothing about cars". I would highly recommend Auto Glass MD to anyone in the Chicagoland area. They're reliable, professional, and undeniably budget friendly.

WOW!! I have delt with auto repair people in the past but this was above and beyond the best…read moreresponse time and quality work!! Rick is extremely knowledgeable about auto glass replacements/repair. He walked me through the entire process and I am very satisfied with the workmanship. I will most certainly use Autoglass MD in the future and reccommend him to my friends and family!

Fix Auto Fox Valley did an exceptional job on my car…read more Amazing craftsmanship! Their customer service department kept me in informed during the process too which is very much appreciated. If you want a auto body repair shop you can trust and provides excellent results, give them a call.

"Warning," If you have a hearing disability or are deaf, do not go to this place. The lady at the…read morefront counter is extremely rude and will treat you like you are stupid. I should have walked out on day one. However, I was exhausted from dealing with police reports, insurance company, injuries, and a hospital visit connected with my car accident. These events made me decide to get my vehicle fixed as fast as possible, so I stayed with Fix Auto. I did like working with Steve. Although he is not worth being treated like you are stupid by the lady at the front counter. If you decide to have your vehicle repaired here, make sure Fix Auto repairs all damaged parts with the correct parts. When I picked up my vehicle, it had the wrong grill on it. Fix Auto did fix the problem. I did have to come back on a different day to have them put the right grill on my vehicle.

I needed a replacement windshield after an errant rock cracked it. The Romero's were kind,…read morefriendly, efficient and affordable. These should be your guys, don't go to one of those big glass replacement companies, Allegro is better!

Could be better other than those 2 damages. Glass itself…read morewas 180$ they made 100$ off me. So I'm not mad considering it was 2 man job. However. Please continue what you're doing for Aurora. Please get better. I won't press charges. But please lmk if you can fix the trim atleast. Other than that GOOD JOB. To say the least. Have a good day.

Got in at 7 and left before 9. Quicker than I expected and Marco was great. He even remembered to…read moreremove my iPass sticker. Drove home in the rain and had no leaks. Every company I called basically quoted the same price. I just picked Safelite for convenience. I would suggest a drop off if you can. But I waited it out. They provide coffee and water if you want it.

Technician Marco was awesome. The service the quality the amount the convenience of them coming to…read moreyour home showed up 10 minutes after he was told me he was scheduled, but he called me. Awesome job in an hour and a half.

Can out on time. Was fast and efficient. Work looks great. It even started pouring when he started…read moreworking on the window. He worked right through it. Much respect. Thanks Again

Found new windshield $70 cheaper. They responded quickly,…read moreseems to be an ok company. I just found a place more reasonable.

I went here for a windshield repair, but considering the temps being less than teens since it's…read morewinter, I was skeptical in general. Not necessarily a really nice place, like the dealerships where it's comfortable with fake leather seating and choices of fresh brewed coffee by machines, but there were plenty of seats, though a lot of customers (was 3-4pm) but the guy I was greeted with was very helpful in every way - no BS Anna's to the point. This is not the Beverly Hills Rolls Royce dealership, it's a windshield repair and replacement shop! My chip and small crack was deemed to be very minor and he recommended that I don't do the repair as it could last a month or the lifetime of the car. Since I have coverage, he said that if needed, windshield replacement is covered by insurance so just schedule another appointment later when needed. But if I really wanted to, I could still do the repair and or replacement. I decided against the repair and will come back later per his suggestion, which saved me time and maybe some money too. Since I got great advice and saved allot of time, I'm more than happy on the 4 stars. And will come back when I am back in the area and need to do windshield work on my car. Also, since it is wintertime right now, service at your site might be iffy due to weather and availability (there were allot of customers at this location, and it's winter). I'll be back for sure!

Had a work order put in this morning, received confirmation and a copy of the work order and a tech…read morenever showed. I called the store and was assured a tech would still be out even if it was after the window of time they gave me. Ok- cool. No problem. Then the Rep put me on hold to get ahold of the tech only to get back on the line and tell me a tech was never sent out for my work order and it's now too late in the day to have someone come out. I called back to reschedule and was told "well you should've called after you didn't hear from anyone." Dude what? Lol Rescheduled with a different location at a later date.

I was very happy with their service from the start until the finish of the work…read more I had intended to get my windows tinted "eventually", but I just bought the car and didn't really want to take on another expense right away. However, my new car got dinged days after getting it and they were able to buff it out pretty easily. I was able to find the spot the work was done, but it took me a minute. I would be shocked if anyone who was unaware could even find the spot. While I was there, I also had my front two windows tinted while I waited and they did a good job. However, when I got the vehicle home I noticed that there was a decent bubble in the front driver side window. I contacted them the next day and they said to bring it back so it could be redone. At no point did I feel like they tried to push off the responsibility or try to get away from standing by their work. They fixed it no questions asked. I have no reason to believe that they wont also honor the lifetime warranty that they offer on their window tinting.

Their service is great and I recommend. Definitely will go back and use their service.read more

I could not be happier!!! Brandon arrived right on time (he came right to my house!) and got right…read moreto work. He was extremely friendly and did an amazing job. I had a handful of very small dents and he got rid of every single one. You can't even tell they were there. If you need PDR I highly recommend total Collision and PDR!

WHY MY REVIEW MATTERS: Because I was paying out of pocket, not going through insurance. This is my…read morefirst-hand experience. I do not recommend this business. I try to be very disciplined in leaving 1-star reviews, but this business deserves it. I came in with a scratch that started at my driver-side door and ended on my passenger door. I was quoted and given an estimate by an employee. I called back to schedule a drop-off and a woman who called herself the owner was so difficult to speak with. Not only did she over-talk me, but she bad-mouthed her employees. She followed by saying her employee shouldn't have given me an estimate. I said, well why is the employee working there then? The owner replied, "Well she's new." To which I responded, "Well why was she left alone then?" I continued, "I have an estimate in the name of the company and I'd like to drop my car off and for the estimate to be honored." After going back and forth for 18 MINUTES, she finally agreed to "allow" me to drop my car off so that SHE could take a look. I got to the business, and the owner was even ruder in person. Then she said, well this quote is no good. Let's walk outside so I can give you a real estimate. Then she said, what [former employee] quoted you doesn't cover repair. So the scratch will still be there. After more back and forth arguing bc she wanted to double the price on me even though I was holding the work order in my hand showing her, I just left. My time and well-being are too important. I saw other negative comments about storage fees being 3x the industry standard - it's true ($110/day). I saw comments about the owner being unpleasant - it's beyond true. Avoid this place. It's not worth the price or the headache.