Overall horrible experience took my car here thinking they could fix it after I hit a deer. My car…read morewas older but still runs fine, because the insurance company deemed the car not economical to fix based on its value, they refused to fix it even though I was willing to pay out of pocket. Do yourself a favor, save the time and look elsewhere

The guys in the DeWitt shop are wonderful communicators and very proactive with my accident claim…read moreThey told me it would be done in 1 week and it was Highly recommend these wonderful people

Unlike some reviews of other businesses that may be made by relatives, I have nothing other than a…read moreprofessional relationship with this business. First time they replaced insulation in engine compartment due to rodent damage. Did a though inspection checking wiring and zero issues with completed work. Work completed as promised in timely manner. Second time, repaired an outside mirror that was missing a piece. Estimate given on Monday which appeared to be a fair price. Piece was ordered, painted and received a call Wed morning that I could return for installation. How much quicker could it have been? Appears to me to be an honest, efficient and reputable business. I'd recommend a call even if merely for an appointment for an estimate and I wouldn't hesitate to return.

My experience was amazing here. Mitch is incredible at what…read morehe does. He was able to find a recycled door, same color, and ordered it ahead of time so it'd be ready to go when I dropped my car off. He was creative and resourceful in order to save me the most amount of money. Honest and communicative about the fixes he was doing! And my car was done expediently Thank you C&T

C&T did an amazing job at fixing my truck after hitting a deer. They made it look better than when…read moreI first bought it. I highly recommend them as they do great work in a timely manner and they're great people to work with. Thank you guys!

I literally can't say enough good about the staff at this business. I had to take my car in for…read morerepairs after my car was showered with debris on the highway from a garbage truck, so there were a little dents all over it. My 2019 Prius is literally an extension of myself, and I'm not super finicky, but I plan to keep it for many more years so I wanted it repaired before it rusted. They were so kind and informative through the whole process, from the time I took it in for an estimate, until I picked it up looking flashier than it was when I brought it in. Extra special shout outs to JC at the counter, Kevin, and Jonathan Barnes. This was my first time, dealing with this kind of repair with insurance and collision, and they handled all of it, from communicating with the insurance company, to keeping me informed of the progress, to making sure my car was shiny and beautiful for me upon pick up. The level of care and ownership these people took in their work was positively heartwarming. Whatever they are making, it's not enough. As some of these yelp reviews can attest to, these people are clearly the target of a lot of unnecessary abuse, but they were nothing but the penultimate professionals whenever I was there. They will have my business forever.

Long story. Terrible customer service. I've never been so enraged at a business. My insurance sent…read moreme here after a crash. The shop did not disclose that damage had been done to the muffler because the insurance would pay for the muffler but not the pipe. But they didn't offer the option to pay for the pipe myself until I drove the "all fixed" car for three days and realized something was wrong with the muffler. Everything went downhill from there, with a whole day wasted when they were supposed to fix the muffler but didn't get the parts to do it. The staff was surly and would not use my correct name. The manager argued with me about my experience when I complained and tried to gaslight me about what happened. Don't go here!

July 1, 2026 Craig's…read moreCollision Center 2045 Depot St. Holt, Michigan 48842 To: Craig & His Team I would like to express my sincere appreciation and highest recommendation for the outstanding service I received from your team. After my vehicle was stolen, it was recovered the next day by the Kent County Sheriff's Department near Rockford, Michigan. The damage was extensive, including the steering column, dashboard, windshield, and much of the interior. I honestly wondered if it would ever look the same again. Once it arrived at Craig's Collision in Holt, your staff treated me with professionalism and courtesy. You worked directly with my insurance company, kept me informed throughout the repairs, and made a very stressful experience much easier to manage. When I picked up my vehicle, I was truly amazed. The workmanship was exceptional, both the interior and exterior looked like new, and it was hard to believe it was the same vehicle. Your attentions to detail in your work were evident throughout. Looking back, having my vehicle towed the additional 80 miles to Craig's Collision was one of the best decisions I could have made. Every extra mile was worthwhile. I would make the same decision again without hesitation. Thank you for restoring not only my vehicle but also my confidence that businesses like yours still take great pride in serving their customers. I would gladly recommend Craig's Collision to anyone in need of quality vehicle repairs. With sincere gratitude, Michael Haley Holt, Michigan

I took my Buick to this body shop after being rear ended. They fixed it, but my trunk leaked. $…read more3500.00 dollars later I took it back 4 times. They said there it's fixed. Well the trunk leak is gone but now my tail lights leak. They were not real nice after the returns so I didn't take it back again . Guess that's another cost to me . Definitely don't go there . Sincerely disappointed J McCrumb

What an Amazing team! One of my FAVORITE things is their pick up and drop off service they offer…read more It started from a phone call, I believe I spoke to Jake . His customer service made me feel comfortable to bring in my vehicle for some work done. As I was sitting there, waiting for my car to be worked on. I was able to witness how they conducted themselves from the customer service over the phone to even interacting with other parts delivery personnel and each other. I share this to say that I felt like I meet a genuine, honest, hard working group of guys. D, I already referred your team that same day. Thank you again. I DONT WANT TO SEE YOU, BUT IF I HAVE TO SEE SOMEONE THEN I WOULD DEFIANTLY PICK VISION TIRE AND AUTO *****

We had a 2:30 appointment for four new tires and a four wheel alignment. They didn't have the…read moreright tires in stock and didn't know we needed the alignment. It took over three hours!

The service is top notch, price is comparable to your back yard mechanic, with pro service. Very…read morehonest, trustworthy work. Thank you for putting my truck back on the road.

They got my truck in the day I called which was this wensday by 5pm and had my heater core changed…read more& a oil change as well done by today which is Friday by 2:15pm before I go and went into work by 3pm today which was amazing a timely matter for 1 & for 2 great service, nice & generous people as well. I found my new mechanic over one my husband went to for years who wanted to put family & friends before customers with a made appointment and my truck sat not moved for a week there so I'm super happy with Bogg's Automotive on Hibbard Road for sure definitely I'm a staying customer here end of story, Lol. But, Thank you Bogg's!!!! Also the value in price for those 2 things lowest out of everybody in town for sure. Made me also super happy.

Needed some work done at Auto Surgeon in Lansing and they were super straightforward. Quick…read moreturnaround, fair pricing, and zero runaround. Truck runs great now. Definitely my go to spot from now on.

I stopped in very pressed for time, and Ayden got my truck in very quickly to check the brakes…read more The torx head rotor bolt had come loose causing a grinding when stepping on the brakes. He snugged it up and had me on my way lickety split! To top it off he said, "we don't charge for inspections". I was blown away. Kim was as nice as could be too. Auto Surgeon will get my business in the future and be recommended to others. Yay, Team Auto Surgeon. THANK YOU! Barefield28