I can't comment on the quality of their work, as I had them stop before my windshield was removed…read more Lobby (which was filthy) was filled with (extreme) Christian Right literature. If they're proud to support this administration, they should make it clear to their potential customers. Perhaps a MAGA sticker on the door or on all correspondence. Beyond offensive and mind-boggling that they would choose to potentially alienate 2/3 of their customer base. Glad I didn't give them a dime.

From the original person who took my call, to the technician who replaced my Prius windshield - I…read moresay BRAVO. Such careful and competent work. Thank you!!! Only one thing - I wish I had known how cool it was going to be so I could have brought my grandson to watch with me. I will refer you to others anytime! Sincerely, Maxine Klan

Where is the 0 star???!!! If you can read please please please DO NOT come here! Due to a frontal…read morecollision, I brought my car in a year ago just because this place is a certified facility with State Farm. Boy they did the most terrible job you could ever imagine!!! When they told me my car was ready, I checked the repair job that was done to my car. The bolts were terribly installed, my two headlight are pointing at different directions (one up and one down), the hood (brand new) was placed so bad that I could fit my whole hand into the gap!!! And the paint job... Done with the cheapest paint and the worst technique. If you ever thought of getting your car repaired here please look elsewhere immediately or just use tape!!!

Professional, cost efficient and timely! As a woman, I have experienced a fair amount of…read morediscrimination when it comes to car repairs, but not here, they treated me respectfully and were not condescending. Highly recommended!!

Long story. Terrible customer service. I've never been so enraged at a business. My insurance sent…read moreme here after a crash. The shop did not disclose that damage had been done to the muffler because the insurance would pay for the muffler but not the pipe. But they didn't offer the option to pay for the pipe myself until I drove the "all fixed" car for three days and realized something was wrong with the muffler. Everything went downhill from there, with a whole day wasted when they were supposed to fix the muffler but didn't get the parts to do it. The staff was surly and would not use my correct name. The manager argued with me about my experience when I complained and tried to gaslight me about what happened. Don't go here!

Derrick and staff were awesome , good price!!! and service ! Highly recommend! Dropped the car off…read moreat 10am ready by 11am ! Thank You !

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I was in a hit and run on the interstate and my insurance referred me here…read more When I picked my car up, I noticed the plastic mirror cap was missing. I was told the part was on back order and they would call me back in when the part came in - I was fine with that. But if you zoom in, you will see a little chip of plastic missing. This was not noticeable until the cap was placed on (see other img). When they put the cap on, I asked if they could get me a new non-chipped plastic piece. The reply I got was "It was probably a rock that hit your car while you were driving, which is common. We cannot replace that for you." I definitely would have remembered a rock hitting my newly repaired vehicle. This chip definitely happened in their care. I also noticed my gas cap felt very abrasive. It looks like the gas cap had been dragged across concrete on the inside during disassembly (see img). I also noticed my window tint was damaged. I figured it got damaged during disassembly as well. When I called about it, they tried to deny responsibility, but eventually agreed to fix it. The first date was my fault - I wrote it down in my calendar wrong. I called them and rearranged to bring it another day. I dropped my car off and it sat for a few hours before the tint shop was closed. So we rescheduled. That next Friday, I took my car back at 8 AM, and while I waited for my friend to pick me up, I decided to do a walk around of my car. I didn't see any new damage. My friend arrived and I left. A few hours later, they called back and said that my car couldn't be taken care of that day and that I had to reschedule again. At this point, I asked for the contact information of the window tinting shop and arranged it myself. When I walked back out to my car, I noticed a little tiny dent on the driver side rear door. I should have walked back into the building immediately to point it out, but I was just tired and frustrated and wanted to go home, so I drove home to take a closer look. When I did, it was definitely a new dent and not a trick of the light. I called them immediately and told them about it. I asked if they could use their camera system to see who hit my car, and they said they didn't have access and needed to wait for the manager to arrive on Monday to review the footage. On Monday I take my car to the window tinting shop directly. Afterwards, I call Gerber back and ask about the results of the footage. I was told that the cameras don't record that long and that the footage has been deleted. WHY wasn't that ANTICIPATED and the footage SAVED THE DAY I REPORTED THE DAMAGE? I told them I don't blame them for the damage in that I don't believe they crashed my car, but since the damage occurred in their care, I would appreciate it if they could use their tools to pop it out. They told me to come in and they will see what they can do. I drive there as soon as my car is done at the window tinting shop. The manager comes out and I point out the damage. She said that the damage could have been anything from a rock to a shopping cart, and they have no idea I didn't drive the car away and damage it myself, then come back asking them to fix it. How dare she? I called the DAY it happened! I asked why they didn't save the footage the day I reported it if they knew it would be deleted. She said "We just can't do that. And honestly, this car should have been totaled. I have no idea why it got repaired. I'm not putting any more money into this car. And again, we don't know if this damage happened here." Looking past her disrespectful tone and dismissive comments, I again said "I'm not blaming you for damaging my car, but I know for a fact the damage happened in your care. Can you guys get the dent out just as a courtesy?" And she said that "we don't do that. That would be another 3rd party scheduled 4 months out and it would be $150 and I'm not going to do that, this car should have been totaled and I'm not putting anymore money into it." This is what pissed me off the most. No accountability. No respect. No empathy. I am done with Gerber Collision and I could tell from her tone, they are done with me. July 20 Update: The manager did reach out offering to fix my dent in an email, without an apology for her disrespectful tone. But now I have a new issue. I told Gerber that I heard a loose plastic noise beneath my car the first time I went back in June. They told me "we didn't go under your car, it wasn't us." This past weekend, I was driving on the interstate when my driver side (repaired side) inner fender fell onto my wheel. I thought my wheel popped at first because of the loud popping noise and black pieces flying out. Turns out I was right. Gerber forgot to secure the inner fender. I am now paying $40 out of pocket for the replacement part and I will do it myself so I know it is done right. I am sure they will deny responsibility again and try to gaslight me. Pictures added. I am pissed. Updated from 2 stars to 1.

Curtis did an incredible job hooking my truck up with the perfect tint. He went above and beyond…read morewhat was asked and delivered phenomenal work while being clean and courteous. This is the ninth vehicle we have trusted him with over the years, and there is no tint shop I would recommend more. The cost, product, and workmanship are truly 10 star. Thank you, sir.

Curtis does a really nice job with windows tinting. This is the second time he has worked on our…read morevehicles. He is very responsive to inquiries, answers all your questions, works hard, and does quality work. He gave us a discount when we were referred to him by a friend and gave us a discount for the second round also. Great value! UHis new place of business has a waiting area so he worked on our SUV while we waited.