Gary is the best!!!! Quality and fast work, fair prices. Do yourself a favor and check Osband out!read more

A good friend recommend Osband Body Shop. said he would do a good job. He was wrong they did a…read moreexcellent job. It was probably a minor job, but to me it was major. The paint match was incredible. I would never use anyone else.

Frank and his son run this business themselves and offer great service at really decent prices. Low…read moreoverhead means low cost and 33 years experience means he diagnoses and repairs quickly and accurately. The most important attribute any mechanic and shop owner can have is honesty, meaning no unneeded repairs or insane markups on parts. This is what I appreciate most about Frank and Sunny Day.

They changed my rack and pinion and guaranteed it will stay for life long. Well, it stopped to work…read morein 3 months. Then they say: it isn't our fault, we don't make the part. ...THEN WHO CHOSE THE SHITTY PART and GUARANTEED IT.

Absolutely fantastic experience. I don't know any other body shops honestly, but this guy had the…read morelowest estimate by a grand, and did a fantastic job. The car looks and drives like new. Jeff and Mike work hard to make sure they get all parts at a discounted rate so that it doesn't cost a fortune, but are just as effective, and look just as good. They went over the estimate (4500 rather than 3700), but still turned out lower than the next closest estimate (4700). I hit a deer driving down 96W, an hour from home, and car sat at a tow shop. Vision Collision has a mobile estimating service, whereas most places require you to be towed to their shop. They had a detailed estimate within a few hours, and were super friendly and helpful. Also they completed the job two days early.

That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

Amazing amazing shop! Great people to work with, honest and straight forward. Accidents are…read morestressful and a pain but Joe made this a worry free situation. While I was waiting for my car I over heard them working with other customer and think they're doing a fantastic job. I would recommend stopping in and seeing what they can do for you. You don't find very many honest shops like this!

awhile back they did a repair after hitting a deer with my jeep, since then my air bag light was…read morecoming on, I refused to take it back to them because I had a bad experience with one of their inside write up personal, so I took it to Champion Chrysler and they said it looked like the work on the air bag was not done correctly and possibly not replaced and the wiring harness still had evidence of damage, now I'm trying to get AAA to work with Champion to correct the problem. Thanks Driven but you probably just cost me another $2000+ out of my pocket.

From start to finish we had a great experience at LaFontaine & especially with Liam…read more It was our first time buying from this dealership and it won't be the last. So professional and top notch!!!

Mia not good salesman. No communication. Delivered without windshield not fixed and I told her…read morenot to until fixed. Set up appointment for nest day to come fix it....didn't show. They took it and she said 3 hours and it came back 6 hours later. Didn't even communicate with me the total sale price. Finance did.

Very disappointed with Motorcars of Lansing. They sold my daughter a vehicle that has already…read morebroken down, leaving her stranded in the middle of an intersection waiting for a tow truck -- and she hasn't even had the car long enough to get plates for it yet. It's still on a temporary tag. To make matters worse, she paid for an extended warranty, only to find out today that it was never even added to her vehicle. She had the car towed back to the dealership, and now they are avoiding her calls. This is completely unacceptable. I would strongly caution anyone considering doing business here to think twice before buying from them. better business bureau is next.

Very Disappointing Experience - $2,000 A/C Repair After Purchasing Vehicle…read more I recently purchased a used 2021 Toyota Sienna online from Michigan Motors. After receiving the vehicle, I discovered that the air-conditioning system was not working. The fan was blowing air, but it was not producing cold air. I immediately tried to contact Michael at the dealership several times to report the problem. I left messages but did not receive a response. When I finally reached him, he told me he would speak with his manager and call me back. He never called me back. Because I needed the vehicle, I took it to a mechanic. I was informed that the A/C system had a leak and required a significant repair. Today, the vehicle was repaired, and I paid $2,000 out of my own pocket to fix the A/C system. Throughout this situation, I continued trying to contact the dealership. I was later told Michael was on vacation, so I asked to speak with his manager, John. I left a voicemail for John and initially received no response. When I finally spoke with him the following day, he told me he would investigate the situation and call me back in approximately one hour. I waited all day, and nobody called me back. What disappoints me most is not only the $2,000 repair bill shortly after receiving the vehicle, but also the lack of communication and follow-through from the dealership. I repeatedly called trying to resolve the situation professionally, and multiple promised callbacks never happened. I purchased this vehicle in good faith and expected the dealership to take my concerns seriously, especially because the A/C problem was discovered immediately after I received the vehicle. I am asking motorcarsonline in Lansing Michigan to contact me and provide a reasonable resolution regarding the $2,000 A/C repair expense that I have now paid.also I'm going to take this issue next level If Michigan Motors resolves this matter fairly, I will gladly update this review to reflect their response and resolution.

I live in California and found RMB after a generic search. After reading the reviews I decided to…read moretry them. My daughter lives in Okemos. WOW! My daughter's car was towed in for an evaluation and I got a call from Rod the co-owner of RMB. Not only did he tell me what he thought was wrong with the car , but he said it in a way I could understand it, and quoted me a great price! I am an educated, professional woman, but I know nothing about cars and I am sick of auto repair places that tell you something that you can't understand and get condescending when you ask them to explain (" it's OK little lady I'll take care of it")....and dealers are cost prohibitive. When I told Rod I appreciated the fact that he explained everything in plain English that I could understand, he informed me that his wife Maria (the other half of RMB) was responsible for that. Maria made him call back a client and explain after she overheard him on the phone with the woman. Thank you Maria. So to get to the point of this review....I like this couple, the repairs are a reasonable price and very good. I walked out of the shop and felt as though I had been treated fairly.....and not taken for a ride. If you are anywhere close to Lansing and need an auto repair shop try this one, you won't be disappointed.

Took my car in because the rear shocks were blown out, and RMB was able to get replacement parts…read moredelivered, and installed on the same day, at a very competitive rate. I'm going back next week for a windshield replacement and an oil change, and I couldn't be happier. They even offered to pick me up and drop off my car. A+ service.

My experience was amazing here. Mitch is incredible at what…read morehe does. He was able to find a recycled door, same color, and ordered it ahead of time so it'd be ready to go when I dropped my car off. He was creative and resourceful in order to save me the most amount of money. Honest and communicative about the fixes he was doing! And my car was done expediently Thank you C&T

C&T did an amazing job at fixing my truck after hitting a deer. They made it look better than when…read moreI first bought it. I highly recommend them as they do great work in a timely manner and they're great people to work with. Thank you guys!

I can't speak for the the place in it entirety, but if it's anything like their parts department,…read morestay away. The guy behind the counter has a major chip on his shoulder for starters. Another thing is he seems to have an extremely low frustration tolerance level... everybody there does. I guess that's what's to be expected when you wake up one morning and realized the American auto company you work for basically sells and manufactures foreign automobiles - and that's what we've got, a made-in-mexico Yukon. You could paint the entire vehicle to look like an American flag, it's not going to take away from the fact that it wasn't manufactured or made in America. It's a foreign automobile, thru and thru.

This is for the Collision Center. Bad at communication and estimating days of work. Actual work…read moredone is fine.

Henderson Glass set up an appointment for us at Pollack Glass in Lansing, to have a stress test…read moredone on a windshield (as it cracked soon after installation). They were honest and helpful regarding the stress test and replaced the windshield right on the spot. The technician explained what happened during the first installation and said he would pass on the info to the original technician (from Henderson Glass) so that this issue could be avoided with other customers. We appreciate their honest and worth ethic. Thank you!

When we had the terrible ice storm that knocked out most everyone's power, my back windshield was…read morecompletely shattered from a falling limb. They couldn't order glass from distributors, closed due to storm, but they cleaned up the glass and put in plastic very strong to get me through at no charge. Recommended I might need body work for surrounding dent. I did need that body work so I went elsewhere but they were extremely helpful on a very busy day for them knowing they probably wouldn't get my business. 3 years or so ago? I just got on yelp but never forgot their fantastic service. Will definitely use and recommend for future needs. Great honest businesses are a real find.