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    Gerber Collision & Glass

    3.9 (120 reviews)
    Closed Closed

    Services - Gerber Collision & Glass

    Bumper repair

    Collision repair

    Dent removal

    4 More Services

    Auto hail damage repair

    Rear-end damage

    Auto windshield repair

    Auto windshield replacement

    Gerber Collision & Glass Photos

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    Recommended Reviews - Gerber Collision & Glass

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Despite what the card says, I wouldn't recommend this location.
    Darlene N.

    Directly after my review, I was contacted by the very person who was unprofessional to me. He called without my permission and left a message to which I have included. The message actually made the situation worse, not better as Jeff said he thought he was being "charming". I complained of unprofessionalism and this is your snide response? To me, the apology was not sincere. Management should of reached out to me to address this concern, not him. My review still stands and I will NEVER use this business again.

    My car after Gerber Collision fixed it
    Charmaine D.

    On February 20 I was involved in a rear-end collision and I needed the car towed. The driver that hit me and I both had USAA insurance and Gerber was a preferred vendor so the car was brought there. For what I thought was minor damage took about a month to fix. Luckily my insurance covered the rental car for the two weeks so I was ok waiting. On March 11 I was finally able to pick up my vehicle during my lunch break at work. The car looked great! It's hard to believe it was even damaged. I appreciated that they cleaned both the inside and outside of the car as well. I drove back to work and did notice how much faster the right turn signal light dinged and blinked compared to the left but I figured it's just how it's going to be. Later on that day as I was leaving from work I noticed that the rear light didn't blink when I turned on or off the alarm. The whole light on the side that was damaged didn't work at all. I called Gerber about the issue and they said I could bring my car in at 6pm, even though they officially 'closed' at 5:30pm. When I arrived there I waited for about 15 minutes. I was told that one of the bulbs was out and it was the one that was "the hardest to get to." After they replaced it the blinker light sound and speed went back to normal. Although the whole ordeal that afternoon was an inconvenience the staff was nice and the car looks great. I didn't have to pay for the repairs and for two weeks I was able to drive around in a brand new rental car. Life is good.

    They are the blue building you can see from the Kennedy.

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    1 year ago

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    3 years ago

    Jessica S at midtown location was great very knowledgeable and friendly wonderful service

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    8 years ago

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    6 years ago

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    13 years ago

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    9 years ago

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    7 years ago

    I had a good experience at this business. My vehicle was ready when promised and looked good. I would recommend Gerber for repairs.

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    6 years ago

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    Page 1 of 3

    Ask the Community - Gerber Collision & Glass

    Review Highlights - Gerber Collision & Glass

    Bob James was my Collision Advisor and handled the repairs to my 911 with expediency and professionalism.

    Mentioned in 16 reviews

    Read more highlights

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    Armitage Auto Repair & Body Shop - After

    Armitage Auto Repair & Body Shop

    (196 reviews)

    Bucktown

    It's taken me a few months to write this review because I do not want to damage someone's business,…read morebut I do feel that I should warn others about the service I received here. I took my car in because my sunroof was stuck open. They gave me an estimate to fix it and I agreed to have the service done. Ultimately they were not able to fix it and I still had to take it to the dealer for repair who told me the damage that was done would result in an even more expensive repair. Overall, I had a horrible experience with poor communication throughout. They had my car for several weeks and I had to chase them for updates. After the first week with no updates, I finally reached the shop manager and the response I got was to "be patient". This was the state of my car when I picked it up, which was not the state I dropped it off in. Although my car was over 10 years old it was in nearly perfect condition when I dropped it off. The car was hit while parked on the street outside the shop. When I saw the damage I went back into the shop and they sent me to their body shop to have it buffed out. Much of the damage came out but not all of it. Nothing was offered to rectify the damage done to the interior of the car. I sent emails to the shop with the pictures below, but got no response.

    Very knowledgeable and quick work, they diagnosed the issue and replaced the alternator in no time…read more Excellent service and great price.

    Carrectly Auto Care - PPF in Chicago

    Carrectly Auto Care

    (26 reviews)

    Lakeview

    I bought a C7 Corvette Stingray a few months ago. I purchased 7 addons (aesthetic), but very…read morefunctional parts to enhance the car's appearance, and increase downforce while improving the aerodynamic grip during high-speed driving. For the install, I went to two places closer to where I live. One was temporarily closed, and the other was a place I've been going to for years. I even recommended them to friends in the past. Unfortunately, the bigger that business became, the worse their customer service got. I searched online and found "CARRECTLY". I went to their website and liked what I read and saw. This place is across town from me, but the trip was well worth the find. I called with my inquiries and spoke to Oliver. An appointment was made, and I sent links to D.I.Y. Videos to help streamline the installation process. Oliver was very straightforward. During the 3 days my car was being serviced, he kept me updated on the progress. This seems to be underrated with most businesses, but it's very important to a customer because nobody likes being left in the dark, especially when their car is left in the hands of someone else. Updates help build transparency and reduce the perception of being taken advantage of. Good communication encourages repeat business and referrals. It also leads to positive online reviews like this one. The installation work done on my car was superb. Everything looked like a factory install.

    Fast, Honest, and High-Quality Service…read more I had an amazing experience with Carrectly Auto Care. They handled my issue (scuffed paint from rubbing a post on the side of the car and tar on the hood of the car) same-day with impressive speed and professionalism. While other shops quoted me over $1,000, Carrectly completed the work for just $80 -- I even offered $100 because I couldn't believe the value. They were honest, transparent, and didn't upsell or inflate the price. The quality of the work was excellent -- even my wife commented on how great the result looked. If you're looking for a team you can trust that delivers quality work at a fair price, I highly recommend Carrectly. This was the best auto service experience I've ever had.

    Erie-LaSalle Body Shop

    Erie-LaSalle Body Shop

    (194 reviews)

    River West, Noble Square, West Town

    Unfortunately this is the 3rd repair with Erie Lasalle, but fortunately they are fantastic and do…read moreamazing work. Body repair isn't cheap, but I do feel they are very fair with their cost and they are upfront. The costumer service is always excellent and I feel informed throughout the process. We had basically the whole side of one car fixed and they were very timely with the repairs. It looked like a new car again. Hope I won't need them again, but will definitely call if I do!

    Two years ago approximately this time of year, I was diagnosed with breast cancer and ended up…read moregetting into a car accident. I was able to drive my car to this shop just before they were closing, but they said they couldn't get to my car until February. I immediately started to cry and was so distraught. I felt so sad, so alone and clearly in shock about it all. Because the individual in the office was so kind, he did end up taking me in as a client, and I explained it didn't matter how long they took to fix my car, since I was going to surgery very quickly, and treatments I never expected. This team is unbelievable, I do remember their kindness every year, and just cannot thank them for their humanity and kindness at a time I just couldn't muster through. My angels. THANK you Erie LaSalle!!! I tell EVERYONE you are the shop to go to, because you just don't find this type of humane service anymore anywhere! So again THANK YOU again for being the angels I needed during a really difficult time. I am ever so grateful.

    Crash Champions Collision Repair Division

    Crash Champions Collision Repair Division

    (395 reviews)

    Goose Island

    Our Q7 was rear-ended. Crash Champions was proactive in their follow up once we got the quote, and…read morewere easy to work with. The work was done to a high standard (they don't use OEM parts) and the walkthrough at the end was thorough. Fun fact, you can't pay for the work over the phone, you have to go into the office in person.....welcome to 2001 ! However, once we got home, we realize that the brake light is full of water. We go back to Crash Champions, and they take responsibility and promise to fix it. Great! Nothing happens for a week so I call back, and then they actually order the part. Nothing happens for another 2 weeks so I call back at the part arrived and no one called me. It was at this time that I explained that an apple magsafe charger was missing from our car during the first service. I chased twice about this to get an answer, which ultimately came back as 'we aren't responsible for items in your car'. It's just a $60 charger, but the polarizing experience between being able to bill our insurance company, and then our experience of them making good on problems they caused, on their own dime......VERY different.

    picked up my car after they worked on my rear quarter panel and my trunk doesn't open. they said…read morethat the latch was broken. then they said it's just a coincidence that it happened and they would not pay for it. I will never take my car here again. also had a small dent in the quarte panel that was there already. they worked around it and refused to fix the little dent. they wanted to charge me 3 hours of labor for the dent and they were already working on the whole panel. unbelievable they would nickel and dime! what happened to good customer service? I will tell everyone to avoid this company.

    Euro Collision Of Lincoln Park

    Euro Collision Of Lincoln Park

    (113 reviews)

    DePaul

    If heaven met a repair/body shop this place is it. When I tell you I had nothing but FANTASTIC…read moreservice. From the wonderful ladies at the front desk who I talked to every time I called or went in or the estimator/repair team who handled the repair to the delivery of my vehicle - everything was top notch and the car looks better than it did going in. I can't recommend this place any more. Go here! You won't regret it!

    I've been back and forth with EuroCollision since having them repair my rear bumper, fender, and…read moredriver door. The first mishap came when they told me my bill was going to be less than $1000 but ended up being about $2000 when I came to pick it up. They said they'd work with me but ended up knocking off only about $20 as if that made a difference. Then, I take a look at the work they did and it was just terrible. They gave me every excuse under the sun but ended up taking it back to "fix" a few issues that still remained on the car. We spoke about them fixing multiple issues, however, only one of them was addressed when I came to pick up my car for the second time. The service manager kept trying to tell me I don't know what I'm talking about despite personally working on a Best Paint In Show awarded car at Pebble Beach. The more I spoke to him, the more I realized how much of a scam artist this guy, and apparently the company, is. Either way, once again, they told me I could bring the car back for a third time to get the scuffs buffed out that they were supposed to take out already. The next thing that happened just goes to show how dishonest they truly are. The insurance company recommended a new bumper and EuroCollision both charged me for one and "confirmed" they replaced it. However, a few months later, I decided to sell off my car in pieces, and the "new" bumper that EuroCollision "installed" has a 2003 manufacturers date on it, in addition to very unique damaged that was present before my visit. CONFIRMED: EuroCollision practices insurance fraud and passes the BS onto its customers because they're not fulfilling the work they're supposed to be. Finally, upon removing my rocker panel, I found about 5lbs of glue to make the weather strip stay in place after they broke it and decided they didn't want to spend $10 to replace it. So while removing the rocker panel, the glue ripped off paint and is now destroyed. I will absolutely be doing everything in my power to get the word out that EuroCollision is a bunch of scam artists.

    Gerber Collision & Glass - bodyshops - Updated May 2026

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