I was referred to this location as an authorized service provider for Echo. I had issues with my…read morechain saw that is under warranty. Quick turn time for inspection and service. The Technician Jimmy was very nice and Don ensured the paperwork and inception of receiving my chain saw and warranty of the process went smoothly.

They know their product line and know exactly where everything is stored. Rather than having me…read moresearch around they took me directly to what I needed saving me time providing me value.

ACE IS THE BEST!!! Ace is usually my go to for hardware supplies, but they were closed on Sunday. I…read morewent to the 2 popular big box stores and could not find one employee to help me. I was looking for a component to fit a chandelier, and even brought the fixtures to make it easier for the associates. With no assistance; I purchased parts that I felt could work... wrong. Went to Ace in East Point and got assistance immediately. Tommy was so patient and helpful. From now on I will save my time, money, and peace. I don't mind the Sunday closing. I will plan accordingly. Thanks ACE for valuing the customer.

Ace's staff is superb. Knowledgeable and friendly. Compare this to any experience at L or HD…read more Every year they sell our community's community cat charity calendar and they always sell out. You can depend on Ace for sure. Thanks, Robert and staff!

Love this little hardware store...sometimes it is hard to remember to check them out before going…read moreto a 'big box' hardware store. But you always get a friendly greeting and an offer to help you find what you are looking for. Also, just found they refill propane tanks (I HATE the idea of exchanging my tank for another, and that is more costly, too). Gill-Roy's is closer to my home and a LOT less hassle than the big box guys, and with their assistance, I can usually find what I need, if they have it, very quickly without wandering around aisles and aisles.

If you're tired of the lack of customer at local big box store, try Gill-Roy's Hardware. They have…read morealmost everything you beed to get the job done. I haven't been disappointed yet, and if you're a veteran, you get a discount!

The employees at this location truly operate by the value- The helpful place. This is a smaller…read morelocation but neatly organized, with everything one would need for their home project diy or pro. The staff is attentive and provide valuable insight. I walked in looking for sand paper like a rookie and picked one that goes like a belt on the tool however I was looking to use it by hand. The staff members approached me and helped me pick the right one with correct coarseness for my project. The checkout process was a breeze and they helped me learn and signup for their rewards program. I'm glad this is my neighborhood Ace Hardware. There is ample of parking besides the store. It can be seen from regular traffic. They offer plastic free packaging. Shopping is a pleasure here, kudos to staff and a management.

On May 6, 2025, I stopped into this establishment to purchase some black spray paint for an art…read moreproject. I am an African-American male in his early 60s. I usually dress in a suit; that's how I was brought up to always look your best. As I am being rung out at the register, the cashier, a middle-aged Caucasian male, looks at me and says, "Your address awfully nice for going out tagging." Then he chuckled. I found this to be highly offensive when I called him out on it. He responded well: " I don't see anything wrong with it. I was just making a joke." I informed him that words hurt, and if I were a Caucasian male, he would not have made that statement. Due to my experience, I will never go back to this or any Ace Hardware's

Going here is a crapshoot: either I'm followed around the store like I'm going to steal something,…read moreor I get ignored. I'll take my hard earned $ to the Ace in Conyers, where they treat people better. I wanted to buy a few power tools for a project. The guy doing inventory in the aisle next to the tools saw me looking, and paid me no mind. I got another guy to help me. They didn't have what I needed in stock. I asked him if he could check another store, and he said I'd have to call myself. WOW. Then I went to check out. One cashier had her head buried in her phone while the other cashier was standing talking to a friend, and ignored me. With all the options available these days, you'd think folks would be treated differently. I guess not. That's sad. Also, why doesn't Ace provide uniforms? It's hard to tell who works there. At least I was greeted when I entered the store. I feel it's really important to support local small businesses, but you need to treat people better than this. I see I'm not the only person who has noticed the treatment when I check the reviews on Google Maps.

One of my favorite Ace locations -- the one with the big purple... Rooster! Ha, you probably…read morethought I was going to say something else. Jokes aside, this store is solid every single time I come in. I always find exactly what I'm looking for, which is saying a lot for a hardware store when you're mid-project and already annoyed. The layout makes sense, it's well stocked, and I'm rarely wandering around aimlessly. What really seals the deal here is the staff. The employees are consistently friendly and genuinely helpful. Special shout-out to Otis, who helped me resolve a dryer issue in a matter of minutes. No upselling, no confusion -- just quick problem-solving that saved me time and frustration. This is one of those neighborhood Ace locations that actually lives up to the reputation: knowledgeable staff, dependable inventory, and a little personality to go with it.

I've been here several times and was helped by Karen. She was extremely knowledgeable helpful and…read moreoffered great solutions.

Adorable little hardware store! New to the area--so happy to have it nearby. Worth the little extra…read moreto not have to deal with Homies Depot!!

Always my first stop before going to the big box stores. Employees are the nicest people in Tyrone…read more They go out of their way to make sure you find what you need and make sure you're not buying something you don't need. I always get my propane filled here too. Always a pleasant experience.

Visited Labor Day and although there was a nice crowd. The staff members were helpful, friendly and…read moreefficient. I bought some lawn equipment online and the young man had my order ready for pickup. He put the items on our truck and we didn't have to lift anything at all. Thank you Lowe's for your outstanding customer service.

There is plenty of people working here but no one wants to help or do anything. I would suggest the…read moremanager watch the cameras as half of the employees are talking on the phone. I know it's extremely hard to find good workers these days but I would think that the company is paying 10-15 employees that are literally useless and not doing a single thing. I have been waiting for someone to unlock the "flex" cabinet so I can spend $500+. But I may be forced to buy something lesser that isn't locked in a container.

This is the worst transaction/customer service experience I've ever had. I have already left a…read morereview on google about my experience as of Saturday, 4/26, but there still hasn't been a resolution. Home Depot please don't reach out to me here because you already did on Google, I have a case number and there still isn't any resolution. This location is "managed" by liars who don't value customer service. I ordered a grill online on 4/23 to be assembled and delivered on 4/26 any time between 6am-8pm. As you can see in the screenshot below it says this was attempted at 6:30am, that's a lie. I was later informed that the grill is still currently at the store and has yet to be assembled, STILL. The online associate said they spoke with someone at the store and said they felt there was a high chance it could still be delivered on 4/26 as I've shown in another screenshot. I noticed a tracking update that showed a "Missed with attempt" for a delivery at 5:26pm even though it was 3:58pm, as you can see in my screenshot. I called the store immediately to get an update on what was going on and the associate I spoke with told me her "manager on duty" was reaching out to the assembler to have him come in to build the grill so they could send it out that day. She told me he was coming in at 5:30pm. She also stated that her manager was reaching out to IT about the tracking mistake. She took my information and said she would call by 6 with an update. I never received a call. I called the store back Monday because I was informed they don't do deliveries on Sunday. At this point the tracking still hasn't updated. Once I got to another "manager on duty" I told her about my situation on 4/26 and she informed me that the assembler didn't come in on 4/26 and isn't scheduled to come in until Tuesday, 4/29. So the associates from Saturday lied. Every time I ask if there is anything that can be done for this inconvenience, I'm told a note is made in my file. Again, the worst experience I've ever had. I will not be doing business with this location going forward and maybe not Home Depot.

I purchased a storm door, was going to pick up, but decided to have it delivered. I called the n t…read moremor to have it changed. The first call, someone answered, and I was transferred and placed on hold. The second call, was on the phone over 25 minutes to be told we will call you back. I kept calling back. After the 6 th call, finally get through I was told I would I need to come in to pay. Mind you on the second call I was half way to the store and was told I could take care of it on the phone. I spoke with a manager, she apologized , but I will need to come in. some of the workers, are very unprofessional. I plan to go in to cancel my order. probably will go to Lowe's