If you need it, they got it. They sincerely care about providing the best service and helping…read moreeveryone. You can't beat the selection of items they sell and they don't price gouge you like the big box stores do!

I've always had good experiences at this store as far as having just the right item and how to fix…read morea plumbing issue. So when I was having a problem with my chainsaw stalling and not able to hold idle I thought they would be able to fix it and not rip me off. They're a half hour drive from my house so it's not a matter of convenience; it was a matter of TRUST! Dropped it off, Poulan Pro 4218, in February and paid $35 deposit. Paid another $50 when I picked it up. Told me there was water in the fuel and they sharpened the chain. I didn't need to use it right away and assumed that they had run it before charging me. When I had a need to use it it still had the same issue. I checked fuel for water and that wasn't an issue. Had to keep it revved up or it would stall, just as before. Last week had a big job to do at my son's house so drained fuel tank and bought True Fuel thinking it had to be the fuel and not Crane's failure to fix the problem, but still the same problem, constantly restarting and keeping it revved to be able to cut. Finally gave up and used small hand held electric to finish the work. Went back to Crane this morning wanting them to try again. Their response was to pay them again to try and fix what they didn't fix before. This store may be under new ownership but I really thought as a historically reliable hardware and service provider they would at least say "gee, we're sorry let's have a look" but instead it was "30 days, pay us again" to see if we know what we are doing this time. Guess I will see if YouTube can help me. Thanks Michael for the response. Not sure why I would pay a second time for something Crane couldn't fix the first time.

Ace's staff is superb. Knowledgeable and friendly. Compare this to any experience at L or HD…read more Every year they sell our community's community cat charity calendar and they always sell out. You can depend on Ace for sure. Thanks, Robert and staff!

ACE IS THE BEST!!! Ace is usually my go to for hardware supplies, but they were closed on Sunday. I…read morewent to the 2 popular big box stores and could not find one employee to help me. I was looking for a component to fit a chandelier, and even brought the fixtures to make it easier for the associates. With no assistance; I purchased parts that I felt could work... wrong. Went to Ace in East Point and got assistance immediately. Tommy was so patient and helpful. From now on I will save my time, money, and peace. I don't mind the Sunday closing. I will plan accordingly. Thanks ACE for valuing the customer.

If you can't find it at Gill-Roy's, you probably can't find it anywhere. The small hardware store…read moreclose to my house refers me to Gill-Roys for arcane stuff they don't carry. For instance, Gill-Roy's carries two pitches of metric bolts. I found gardening tools there I did not even know existed! Sure is nice to get knowledgeable help finding things quickly, instead of wasting time waiting at the big box stores.

Love this little hardware store...sometimes it is hard to remember to check them out before going…read moreto a 'big box' hardware store. But you always get a friendly greeting and an offer to help you find what you are looking for. Also, just found they refill propane tanks (I HATE the idea of exchanging my tank for another, and that is more costly, too). Gill-Roy's is closer to my home and a LOT less hassle than the big box guys, and with their assistance, I can usually find what I need, if they have it, very quickly without wandering around aisles and aisles.

I'm the middle of Grant Park on the corner of Loomis and Memorial sits this well kept, well stocked…read moreand overall great neighborhood Ace Hardware known as Shep's! I am rarely on this side of town, but recently stopped here on the way back home in an effort to avoid the big box stores for a small item I need for a repair. Shep's turned out to be the exact place I needed it to be and I was able to scoop up what I was after and head home without stopping anywhere else! When you first arrive you may see parking as limited and street only, but given their location and attachment to the next door market, they share a covered parking garage that provides you plenty of parking! But if street parking is your thing, there is plenty of that as well. When I arrived, I was greeted immediately by an associate who promptly took me to the aisle I needed and helped me find the product. He was very friendly and helpful on the floor and then escorted me to the registers in the back to ring me up when I was ready. In between the goods and the register, I did walk around and explore a little and I was impressed with their selection of items, the flow of the store and the overall cleanliness as well. Overall, this is a solid neighborhood Ace Hardware. While it sadly not in my neighborhood, I certainly could see myself swinging back in if the need ever arises again, until then I will happily recommend Shep's to my friends in this area of town!

The employees at this location truly operate by the value- The helpful place. This is a smaller…read morelocation but neatly organized, with everything one would need for their home project diy or pro. The staff is attentive and provide valuable insight. I walked in looking for sand paper like a rookie and picked one that goes like a belt on the tool however I was looking to use it by hand. The staff members approached me and helped me pick the right one with correct coarseness for my project. The checkout process was a breeze and they helped me learn and signup for their rewards program. I'm glad this is my neighborhood Ace Hardware. There is ample of parking besides the store. It can be seen from regular traffic. They offer plastic free packaging. Shopping is a pleasure here, kudos to staff and a management.

Going here is a crapshoot: either I'm followed around the store like I'm going to steal something,…read moreor I get ignored. I'll take my hard earned $ to the Ace in Conyers, where they treat people better. I wanted to buy a few power tools for a project. The guy doing inventory in the aisle next to the tools saw me looking, and paid me no mind. I got another guy to help me. They didn't have what I needed in stock. I asked him if he could check another store, and he said I'd have to call myself. WOW. Then I went to check out. One cashier had her head buried in her phone while the other cashier was standing talking to a friend, and ignored me. With all the options available these days, you'd think folks would be treated differently. I guess not. That's sad. Also, why doesn't Ace provide uniforms? It's hard to tell who works there. At least I was greeted when I entered the store. I feel it's really important to support local small businesses, but you need to treat people better than this. I see I'm not the only person who has noticed the treatment when I check the reviews on Google Maps.

I visited here on 6/26/2026 for the first time. I passed this location countless times now this…read morelocation is the closest one to me. I've been to the Tucker GA location previously. Immediately after I enter the door the cashier asked can he help me and I said yes and explained what items that I was looking for. He told me to check out 2 isles for items one was there the other was somewhere else another employee on a different isle showed me exactly what I was looking for.Good product for sensitive skin.The cashier also asked me did I have a Ace Hardware card which I didn't. At the other location I was not asked about it at all. Great customer service from the employees here. Pull up and check them out for yourself. Definitely worth the trip not a disappointment.

One of my favorite Ace locations -- the one with the big purple... Rooster! Ha, you probably…read morethought I was going to say something else. Jokes aside, this store is solid every single time I come in. I always find exactly what I'm looking for, which is saying a lot for a hardware store when you're mid-project and already annoyed. The layout makes sense, it's well stocked, and I'm rarely wandering around aimlessly. What really seals the deal here is the staff. The employees are consistently friendly and genuinely helpful. Special shout-out to Otis, who helped me resolve a dryer issue in a matter of minutes. No upselling, no confusion -- just quick problem-solving that saved me time and frustration. This is one of those neighborhood Ace locations that actually lives up to the reputation: knowledgeable staff, dependable inventory, and a little personality to go with it.

Always my first stop before going to the big box stores. Employees are the nicest people in Tyrone…read more They go out of their way to make sure you find what you need and make sure you're not buying something you don't need. I always get my propane filled here too. Always a pleasant experience.

Adorable little hardware store! New to the area--so happy to have it nearby. Worth the little extra…read moreto not have to deal with Homies Depot!!

Visited Labor Day and although there was a nice crowd. The staff members were helpful, friendly and…read moreefficient. I bought some lawn equipment online and the young man had my order ready for pickup. He put the items on our truck and we didn't have to lift anything at all. Thank you Lowe's for your outstanding customer service.

There is plenty of people working here but no one wants to help or do anything. I would suggest the…read moremanager watch the cameras as half of the employees are talking on the phone. I know it's extremely hard to find good workers these days but I would think that the company is paying 10-15 employees that are literally useless and not doing a single thing. I have been waiting for someone to unlock the "flex" cabinet so I can spend $500+. But I may be forced to buy something lesser that isn't locked in a container.

This is a go to DIY warehouse. The staff is knowledgeable and there is always available stock. The…read moreprices are ones to be beat for any home improvement store. I have visited several Home Depot's and each one always deliver top quality products and service. There is a reason they are the #1 DIY retailer. The workshops for the ladies are always great. They are now celebrating 20 years of doing kids workshops which is phenomenal. Keep up the good work Home Depot well deserved success. I am referencing the Lovejoy location.

This is the worst transaction/customer service experience I've ever had. I have already left a…read morereview on google about my experience as of Saturday, 4/26, but there still hasn't been a resolution. Home Depot please don't reach out to me here because you already did on Google, I have a case number and there still isn't any resolution. This location is "managed" by liars who don't value customer service. I ordered a grill online on 4/23 to be assembled and delivered on 4/26 any time between 6am-8pm. As you can see in the screenshot below it says this was attempted at 6:30am, that's a lie. I was later informed that the grill is still currently at the store and has yet to be assembled, STILL. The online associate said they spoke with someone at the store and said they felt there was a high chance it could still be delivered on 4/26 as I've shown in another screenshot. I noticed a tracking update that showed a "Missed with attempt" for a delivery at 5:26pm even though it was 3:58pm, as you can see in my screenshot. I called the store immediately to get an update on what was going on and the associate I spoke with told me her "manager on duty" was reaching out to the assembler to have him come in to build the grill so they could send it out that day. She told me he was coming in at 5:30pm. She also stated that her manager was reaching out to IT about the tracking mistake. She took my information and said she would call by 6 with an update. I never received a call. I called the store back Monday because I was informed they don't do deliveries on Sunday. At this point the tracking still hasn't updated. Once I got to another "manager on duty" I told her about my situation on 4/26 and she informed me that the assembler didn't come in on 4/26 and isn't scheduled to come in until Tuesday, 4/29. So the associates from Saturday lied. Every time I ask if there is anything that can be done for this inconvenience, I'm told a note is made in my file. Again, the worst experience I've ever had. I will not be doing business with this location going forward and maybe not Home Depot.