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    Lowe's Home Improvement

    1.7 (30 reviews)
    ModerateHardware Stores
    Closed 6:00 am - 10:00 pm

    Lowe's Home Improvement Photos

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    Keary D.

    Paid over 3200 for a stove, microwave, washer, and dryer. Delivery date was Aug 22. All we got was phone calls that told us that they had no clue where my order was or when it would arrive. No stove!!! I have had to purchase food everyday which is raising the cost of not having a refrigerator. Do not order from this location, they clearly DO NOT have simple purchasing down packed. Anytime you buy something from them and it cost you more because they don't have it together. Cant belive i drove past Home Depot, Brand Smart and other appliance providers, just to be inconvenienced by Lowes! You sure did stoop Lowe on this transaction. Facts!

    First, overall store and employees are doing great job in these difficult times BUT one slacker can do alot of damage. I was buying a large, very heave appliance and was trying to find someone to help me load it. I kept seeing a young/ very able guy pushing a cart around. I kept trying to get his attention but quickly realized he had a earpiece in speaking w/ a female as he was discussing her looks and where/ what they needed to do after he got off. But that's not what really upset me. I'm over 60yrs and he stopped and watched me try and try to get the box loaded. After few moments he turned away and started pushing his cart and talking on phone again. That's when I realized why he couldn't help... his pants were below is butt cheek, nice green and black checked undies kid!!!

    Broken mirror, still in box

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    9 months ago

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    2 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    2 years ago

    Great customer service I was pleasantly surprised... the ladies at the front are awesome! Joan, Larr, Alex and Dasia are wonderful!

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    5 years ago

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    4 years ago

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    9 years ago

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    10 years ago

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    4 years ago

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    5 years ago

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    8 years ago

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    9 years ago

    Standing in the customer service return line for 15 minutes with 2 people in line. That's not normal to wait that long.

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    11 years ago

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    9 years ago

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    Ask the Community - Lowe's Home Improvement

    Review Highlights - Lowe's Home Improvement

    Remodeling can take alot out of someone and its always great to get someone else's opinion on what looks good together as our minds are on other projects.

    Mentioned in 2 reviews

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    Mayfield Ace Hardware

    Mayfield Ace Hardware

    3.5(6 reviews)
    24.5 mi
    $$

    Normally a good experience but last few times has been annoying...... Tuesday: Dropped in twice…read moreto get a sharpened mower blade I pre-paid for.. it was busy at the pro- counter( only one guy there working with the line) so came back laster.. 2nd time back- got the blade & some chrome polish that rang up 3 bucks more than what was advertised on the shelf. I didnt notice until walking to the car. I waited in line for a $3 credit to my CC. Today, sent my house mate up to get a can of starter fluid to help get the mower running. She came back with a can of Gumout without the straw. She was told didnt need the straw - really ? A hardware associate thinks starter fluid does need the straw ? ROFL. That was the whole reason sending her up there.. if I needed to search out a straw I would have used the half can of starter fluid I already had........ she went back to return and it was a PITA so she just split. Ya'll need to get it together........... Mayfield use to be consistently top notch and now?,,,,,,,,,,, it's hit or miss and lately..........miss. I'm writing this to give constructive feedback not to dog you all......... I want you to succeed because I like the store........until lately.

    Called before to make sure they had the part I needed for a lamp...they did. Got there, and the…read morecashier at the entrance called the girl up on the radio I talked to earlier on the phone, which she met up with me and took me directly to the isle needed. Always very helpful and great customer service!

    Shep's Grant Park Ace Hardware - Sustainable packaging

    Shep's Grant Park Ace Hardware

    3.9(30 reviews)
    14.5 miGrant Park

    The employees at this location truly operate by the value- The helpful place. This is a smaller…read morelocation but neatly organized, with everything one would need for their home project diy or pro. The staff is attentive and provide valuable insight. I walked in looking for sand paper like a rookie and picked one that goes like a belt on the tool however I was looking to use it by hand. The staff members approached me and helped me pick the right one with correct coarseness for my project. The checkout process was a breeze and they helped me learn and signup for their rewards program. I'm glad this is my neighborhood Ace Hardware. There is ample of parking besides the store. It can be seen from regular traffic. They offer plastic free packaging. Shopping is a pleasure here, kudos to staff and a management.

    On May 6, 2025, I stopped into this establishment to purchase some black spray paint for an art…read moreproject. I am an African-American male in his early 60s. I usually dress in a suit; that's how I was brought up to always look your best. As I am being rung out at the register, the cashier, a middle-aged Caucasian male, looks at me and says, "Your address awfully nice for going out tagging." Then he chuckled. I found this to be highly offensive when I called him out on it. He responded well: " I don't see anything wrong with it. I was just making a joke." I informed him that words hurt, and if I were a Caucasian male, he would not have made that statement. Due to my experience, I will never go back to this or any Ace Hardware's

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    Lowe's Home Improvement - hardware - Updated May 2026

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