Absolutely the best service for watches and Jewelry. I refer…read moreall my contacts to use this service. Even my most unique watch difficult to service was successfully serviced. Empire Jewelry & Watch is my go-to place for all my watch and Jewelry needs:

I had such a great experience working with Stacey on a custom diamond pendant. As a realtor, I…read morewanted something very specific and meaningful a house design made in diamonds and she exceeded my expectations. She was incredibly detailed and attentive throughout the entire process. She took the time to listen, was honest in her feedback, and really cared. Stacey is extremely talented, trustworthy, and passionate about what she does. I am beyond pleased with how the pendant turned out and couldn't be happier with the result. I bring all my jewelry to her and the pieces in the store are stunning of her custom work.

I visited another store downtown and thought they were not going to work for me for a few reasons…read moreincluding price and that actual person who does the work never talked to me. I looked for a second opinion and stumbled on "In Bloom Jewelry". I'm glad I did. I need several things done: - getting my wedding ring altered by adding a small Diamond into a bezel setting - my engagement ring re-plated with rhodium (I do this every few years and it had been a while) - I wanted to sell few pieces of 14k and 18k white gold I had and couldn't use First, I was so pleased to get top dollar on my gold. I had never sold gold before so pretty happy that I could and it was really easy. Second, the rhodium was a great price compared to the first place I visited. This is something you are supposed to do at least once a year so getting a good price is a must and they have it. Third, and my FAVORITE part of all of this was getting my wedding ring altered. I originally had a very modern looking engagement ring (not my style) that came with a Diamond wedding ring which fit into the engagement ring like a puzzle and can't be worn separately because it would look funny. I changed the style of my engagement ring years ago to the point where the band couldn't fit. I had a small Diamond I wasn't using so thought it would be nice to find a way to fit it in the ring. I found a picture online with a bezel set stone that was flush with the band. I told "In Bloom" what I was thinking and I knew they could do it because they actually showed me my ring with my Diamond and their bezel setting in the store. They also have bezel set rings in their store that are gorgeous. I love that they do everything in house too and that we were on the same page with what I wanted. The cost of this project was perfect, especially with the fact that I was selling some pieces of gold and could put that towards the cost of my project. I got everything done and it was finished in a week. I couldn't be more pleased. It came out exactly as I hoped and looks gorgeous. So long story short, I highly recommend you get all your jewelry at this store. They can make something special, alter what you have and they also have beautiful pieces to buy. I'll be back for sure. I'm so grateful to be wearing my wedding ring again. It means the world to me so thank you to In Bloom Jewelry!

Oscar did an excellent job with my engagement ring! Base on all the reviews in yelp and google, I…read moredecided to get my ring customized by Yaneth Reyes. My ring was a family heirloom from my fiancé. Oscar kept the original design, designed the custom band, and sized it to my finger. I was extremely happy when I received it. The diamond was brighter than before due to the changes Oscar made. It exceeded all my expectations!

Best custom design jewelry experience I've had to date. Yaneth comes from a lineage of jewelers and…read moregave me design options, patience and needed expertise in converting my pieces into new designs. I get tons of compliments any time I wear the rings or bracelets she designed for me. A true gem in downtown Frederick! These one-star ratings don't reflect my experience in any way. I'll be working with Yaneth again.

There was a time when the proprietor and his wife did amazing work and gave amazing customer…read moreservice. Not anymore. The grandsons are smug and rude. My mom has known the owners for more than 25 years. We only go there for any repairs. I took my mom's Movado watch in for a new battery. This is the first battery it's ever needed. The grandson reluctantly changed the battery and handed the watch back to me without even setting the time. And for some reason a piece of dust just appeared on the face of the watch that wasn't there before he opened it. He claimed that the dust was already there. I knew it certainly was not. Then he claimed that sometimes dust shows up when a watch is opened. Ok, then get it out! The smug twits don't offer to get the dust out or do anything to address my concern. I'm still kind to them because the owners wife is there and now she realizes that she knows my mother. She tells me that the battery is free of charge. I don't care about the battery charge, I want the watch returned looking the same way in which it was presented. Unfortunately I'll need to take the watch to a real jeweler now because the service at Gold Thumb is now trash.

I would give this store 0 stars if I could!! I went to this store because I wanted to go to a local…read moreshop and wanted to give my business to the community where I live. I am extremely unhappy about the way I was treated by the male owner of this shop. I brought in a nameplate necklace that is 22k gold to have the chain shortened a bit. The necklace was to be shortened from the back!! Instead he took the necklace and made it shorter from the FRONT!! Now the loops look completely wonky and unattractive. The loops are not smooth and the nameplate just lifts up while I'm wearing it. When I took it back for them to look at it the male was extremely rude to me and tried to blame the mistake on my previous jeweler. I have attached photos of his shoddy work. I am so disappointed and will NEVER recommend this place to anyone.

I've been a loyal customer for over 30 years due to the outstanding craftsmanship and customer…read moreservice I have received over the years. They do custom work (wife's diamond anniversary band) and repairs/resettings. Bonus is the super reasonable prices for watch battery service. Thanks.

Fantastic Jeweler! Fixed my bent prong on my ring - on the spot at an unbelievable low price!…read more Service was excellent! Hours are limited but worth coordinating your visit. They also replicated my mothers wedding band beautifully again at a great price, well below traditional jewelers!

Small store but great selection! They also support a local horse rescue which I volunteer at so…read moreI'm a bit biased. They always have great customer service, they are ordering a pair of boots for me since they didn't' have my size in stock, very nice of them to do that. They pre-warned me that my boots would take a little bit longer since the supplier is closed for a short term but I appreciate them giving me that advanced warning. Good prices, easy to find, great products. Support your local small businesses!

The place is small & unassuming, but they have a lot of stuff, and a wide variety. The staff is…read morefriendly and conversational. The prices are expected, theres a lot of items you cant get anywhere else. I intend on bringing the whole family by next time we are in the neighborhood. It also would be a good place for birthday and Christmas shopping.

Great quality permanent jewelry and even better quality service from Nancy! Jewelry never tarnishes…read moreand always looks beautiful!

Amazing customer service! I took my and my wife's favorite watches to get fixed along with several…read moreothers that's need their batteries replaced. I got them back quickly and at an affordable price. They only used parts directly from the manufacturer. I would recommend them to everyone I know.

Great service and very knowledgeable!!! Repairs are done very quick. Would definitely recommend!!read more