1. George's Electrical Service

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Rockville, MD

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George's Electrical Service

5.0 (2 reviews)

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Electric inspection

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11 months ago

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6 months ago

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Cold Comfort HVAC Services

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I recently had my first service visit with Cold Comfort, and I was very impressed. Jerry was the…read moretechnician who came out, and he was knowledgeable, thorough, and easy to talk to. It can be difficult to find honest and reliable HVAC companies, but this experience stood out. I had several questions prepared about my refrigerant, capacitor, and overall system, but I found that I did not even need to ask them because Jerry naturally addressed those topics during our conversation and explained everything clearly. He also completed a detailed inspection of my HVAC closet and offered a helpful recommendation for a better filter. The service was straightforward, with a flat fee and no upselling or pressure, which I really appreciated. Overall, it was a great experience, and I will definitely be using Cold Comfort again for my annual maintenance.

Our AC went out a little over a week ago, of course it happened toward the end of the week so it…read morewas Friday afternoon by the time we realized it wasn't something routine maintenance on our side would fix. Jary (who helped us when we first moved in) came out on Tuesday and said we had a leak somewhere since the closed-system unit was totally out of coolant. He came back Weds. to do the leak detection and found the leak, recommended a new coil. We had the new coil installed on Friday; this time it was Ricardo and team that did the work installing the coil. They did a great job and a couple hours later our house was back to normal temperature. Gabriel helped us with all the coordination and estimates and seeing if the part was still under warranty (it wasn't, but I didn't expect it would be honestly.) No one likes spending a bunch of money on repairs but I'm very confident that the recommendations Jary made were sound and correct. He did not attempt to upsell me at all, which is greatly appreciated. (The estimates Gabriel sent did include options for replacing the unit, but that wasn't necessary at this time and there was no pressure to do so.) I will continue to call them if we have issues in future with our HVAC system.

Gary P. Frank - The Gary P. Frank, Inc. Team!

Gary P. Frank

(41 reviews)

I cannot say enough good things about our experience with Gary P. Frank Heating and Cooling…read more Specifically, James the technician James incredible. He took the time to talk through the situation, in no way pressured us on an upsell, and cared about doing the work in a safe and professional manner. We called around to several places and there was another company that was cheaper but I am soooo relieved that we went with Gary P. Frank. I would recommend them highly. And I haven't worked with any of their other technicians, but you'll definitely be in luck if you get James.

We have mixed experiences with company, trending negative…read more We called them last summer for an AC issue which they fixed promptly and at reasonable cost. A request this winter for routine furnace check up couldn't be scheduled until four weeks later. At that time also asked for an estimate for furnace replacement for which a tech was available the same day. Tech promised to send us a quote that night - the quote never arrived despite multiple requests. The tech who came out for the routine check up verified our observation that the control panel of the humidifier was not working and promised to send us a quote for replacement. Guess what - quote never arrived. We paid $205 + credit card fees for the visit but never received a statement of work or even a receipt. On the plus side the techs come out at the scheduled time, seem knowledgeable, and behave professionally. Too bad they don't have time to send out promised quotes!

F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

F.H. Furr Plumbing, Heating, Air Conditioning & Electrical

(204 reviews)

Absolute lifesavers! Incredible customer service from start to finish…read more I cannot recommend FH Furr highly enough! Their customer service, positive attitude, and overall process are incredibly tight and professional. They went completely above and beyond for my family during a stressful week. Here is exactly why they earn a 5-star review: --Lightning-Fast Emergency Response: On the Friday evening leading into a holiday weekend, our HVAC went down. FH Furr dispatched a technician to our house in under two hours. The tech was fantastic and walked us through a couple of great solutions. --Proactive & Compassionate Communication: By Tuesday morning, they called to let me know the required part was in and ready for installation. During the call, I mentioned that our power had just gone out. Without hesitation, they offered to send an electrician to look at it and offered to bump up our HVAC repair time just to ensure my family was taken care of. It turned out to be a utility company issue, so we scheduled the HVAC fix for the end of the week when the power was expected to return. --Going the Extra Mile: Our power actually came back on Thursday, a day early. I called FH Furr to see if there was any flexibility to get the tech out sooner. Instead of giving me a generic script, the customer service representative went to their leadership team to make it happen for us. --Flawless Execution: The technician arrived even earlier than the adjusted time on Thursday and took care of the entire project seamlessly. From the front office to the technicians in the field, the communication was amazing and the execution was flawless. If you want a company that genuinely cares about its customers, look no further than FH Furr!

**WARNING -- Extremely Disappointing Experience With This HVAC Company…read more I strongly recommend that consumers **do their research before hiring this company. They quoted and installed a brand-new HVAC system costing over $11,000 with systems potentially ranging up to approximately $16000, Unfortunately after the installation was completed, they did not properly test the system to make sure it was actually working. As a consumer, I assumed and the sales person Jonathan advised me that the new system simply needed a few hours to cool the house after installation. However, that was not the case. Since they removed my old unit, my air conditioning has not been working at all. This is especially concerning because I have two double-coated dogs who cannot safely stay in temperatures above 72°F for extended periods, Being left without working air conditioning in this situation is not something I take lightly. I called their office at **302-947-8694** and was told that someone would contact me to schedule an appointment. Unfortunately, after they received more than $11,000, I have been left waiting with an HVAC system that was installed but is not functioning The biggest issue is not simply that something went wrong during installation. Problems can happen with any mechanical system. The issue is the lack of follow-up and urgency after receiving a substantial payment, especially when the customer is left without working air conditioning. I hope the company will take responsibility, send someone out immediately, properly diagnose the problem, and get the system working as promised. If you are considering using this company, please ask detailed questions about testing, post-installation support, warranty service, and what happens if the system is not working immediately after installation.

George's Electrical Service - electricians - Updated October 2026

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