I will start with saying, Pet Depot was recommended by my vet for allergy food for my cat. I used…read moreto love it, the staff were always friendly, helpful and over all wonderful. I have been coming to Pet Depot for almost a year now, unfortunately I'm not sure if staff has been changed, or Saturdays are a new person, but the last couple of Saturday morning trips have been something else to say the least...the young lady at the register doesn't seem to want to be there let alone help, ring you up, say good morning, thank you, no problem, cash or card...not a word, she looks like she is being forced to be there, doesn't say a word, i had to look at the screen to figure out how much my total was, not until she it took me a minute to get payment out she muffled my total. Without looking up or at me (not on her phone either) and pushed the card payment machine toward me, now I was paying cash so she took a minute kinda looked then went for the bill. The entire ordeal was uncomfortable for me. Now I know it sounds harsh, but this is the 3rd of 4th time this cashier has helped me and this has been by far the worst experience. Before at least she kind of looked up, but this time, nothing didn't answer greetings, didn't acknowledge people coming in with their puppy's, nothing. At this point, a self check out for Saturday mornings might be a better option. I have loved coming here, the staff were amazing, but it has taken a turn for the worst. My advice if possible don't come in Saturday mornings.

I just came back from Pet Care Depot and wanted to write a review. The young man that helped me was…read moreso helpful and friendly. I needed suggestions for a product specifically for small dogs and he gave good suggestions and honest answers for what I needed. There was another young guy there too that was very friendly as well. I didn't get their names but hopefully their manager will know who was staffed at 10:15 AM on Sunday, August 11th. Customer service is very important to me so I wanted to write a review regarding my positive shopping experience.

Convenient location with many pet selections, food and always well cleaned and stocked shelves…read more Lots of really good deals especially for dog toys and treats which is great for dog owners. Service: Little slow with only 1 cashier working most of the time with a few other associates working around the sales floor. The store associates are always helpful and friendly and knows the products very well. Overall, a nice pet store close to home to pick up the basics that can not be ordered online.

Rudest "manager" I've ever experienced!!! Went in to buy…read moresome feeder goldfish for my kid as she wanted fish but I wanted her to learn on feeders first. They are much more resilient than standard aquarium fish. I ask the kid near the tanks for a couple of scoops of feeders, maybe 20 or so. Punk starts demanding what size tank I have and what kind of fish. NONE of his business. I reiterate I just want feeders. He states hes the manager of the store and refuses to sell them to me. Goes on some weird rant about how the feeder tank is "thousands of gallons of water" and it's his responsibility to NOT sell me fish unless I tell him my tank size. I kept repeating they were feeder fish. He kept on about it being his responsibility to make sure the fish were going to be appropriately taken care of. FEEDER gold fish. In the end I just left and went to PetSmart where you're not grilled by some snot kid about feeder fish care. If my kid keeps with her fish project, I will certainly NEVER buy at Petco. Most infuriating Mother's Day experience ever. And their Bettas looked half dead as well.

My dog and I do his monthly baths here! Roux is tiny but she's a lot and the groomer is great but…read morepricey! At PFE we get a bath token for $20 and I get to clean Roux with our preferred shampoo, de-shed and blow dry him completely dry (because he's a little guy and the token is for 25 mins of bath time). We love the food samples and picking up our treats and new kibbles here as well. They have a large selection of excellent, high-quality dog foods and treats. Roux is 10 years old, doesn't eat grain or fillers, and looking forward to plenty more years of happy living, so we really enjoy browsing and trying new options here!

Our silly Princess rolled on something in the backyard that made her a stinky girl. Dinner prep had…read moreto wait while we put her in the van and headed over to Pet Food Express for her monthly bath, 5 days early. Fortunately, the traffic wasn't too bad and when we arrived, there were three stations open including one with an oxygenated hydrogen peroxide comb fitting. We used that fitting once before when Princess got skunked. The purpose of the comb is so you can get the cleaning liquid through all the fur to the skin. Especially useful when washing a dog with double coat. After five minutes of that, we switched to the shampoo of the season and proceeded with a regular wash, rinse and dry. When we were done, Princess was back to smelling like a dog!

I should have gotten the young man's name but unfortunately I didn't. If I see him again, I'll…read moreupdate this review. Let me just say though I am never disappointed with the bath! He was so attentive with my dog, and I really appreciate that. My dog is the sweetest, but he struggles with separation anxiety, and this young man handled him with so much care and patience. I'm genuinely thankful. Thank you!!

I went here looking for some new dog food for my pup who is a senior now. The staff here are so…read morenice and greet you when you come in and they guide you through options depending on your criteria. I appreciate their willingness to explain things to us as we were figuring out what dog food makes the most sense for our pup. The store is well stocked and clean and there's even a dog wash station and a room in the back for training. They carry only the top tier brands so you can be sure your animals are being fed quality ingredients with little to no fillers. I will come back just for the customer service atmosphere alone!

While the staff and products at this location are still wonderful, I had to revise my review to…read moreshare the fact that the Doggy Daycamp camera has been down for months. This location uses ABC Cam, and only two zones (which are infrequently used) are visible. The room that is visible from the window in the store is not viewable online and hasn't been for a while. This is highly disappointing as I enjoyed being able to see my dogs on the camera while I'm at work. It gave me great peace of mind knowing that my boys were having fun while I was busy making that doggo treat money. Every time I've mentioned it to the staff and inquired about when it might be fixed, I've received shrugs and confusion in return. For all I know, it could be a bureaucratic nightmare to fix. Again, this issue isn't something I'd remove a star for. The staff has always been really nice and there are brands at this location that are not at the other Dublin PetSmart. I definitely trust that the staff is taking good care of my boys while I am at work...but it would be great to be able to see my dogs' cute play time while I'm at work.

Made a last-minute booking after my groomer canceled the day before, and I'm so glad I did. Scotty…read morewas awesome and gave my dog the perfect summer cut. He even told me my dog was a cool guy, but I know my pup to be a bit crazy. Scotty for sure has the magic touch! My looks adorable, and the whole experience was great. Will definitely be booking with Scotty again!

We had the best first grooming experience thanks to Anna ! I was really anxious as it is hard for…read moreme to trust others with our dog . Knowing it was my dog's very first groom , Anna was incredibly patient and showed kindness from the moment we arrived . She took the time to read my dog's comfort level , gave her space when needed , and never pushed any boundaries -- which meant everything to me as a nervous pet parent . My dog was a little anxious , but Anna had a calming presence that kept my dog at ease throughout the whole appointment . She was gentle , caring , and clearly took her time to make sure the experience was positive rather than rushed . You can tell Anna genuinely loves and respects the animals in her care . Anna also mentioned to me she wanted to reinforce positive experience with grooming so our groom took a bit longer (total time of 2.25 hours) We will absolutely be coming back and requesting Anna every time . Highly recommend !

I have been bathing my dog at pet supplies plus and buying pet food here for several years. there…read moreare three bathing stations. Two low ones and one in the middle, which is waist high. When I came in, there was a gentleman with a big dog who checked in before me and I asked the sales clerk if there was room for my dog. She said you could use the middle one. When I arrived, there was another gentleman washing his dog at one of the lower stations so my only choice was the center station. My dog is medium sized so I had no problem with the middle station. Surprise surprise it was not working. The hose had a whole hole in it and sprayed water everywhere. The dryer for the center station did not work. After getting a shower myself, I had to wait to access one of the dryers for my dog. The towels they have available to dry dogs are hardly better than rags, they are thin and not very absorbent. The clerk could've simply said the middle station was broken and that I could wait until one of the other stations was available. When I made a comment to another sales clerk who came along to clean up after the other dogs, he said he was well aware of the broken hose and the dryer, and that it had been that way for some time. If you're going to bathe your dog yourself, the pet food express on Santa Rita has better and cleaner stations.

Terrible customer service and negative employees. I believe great customer service starts when…read moresomeone walks in the door; making suggestions and seeing how one can help find what they're looking for. Today I came into this store and was looking for a natural bone and raw food for my pup. Neither of the associates tried to offer help and both had an attitude of they could care less!!! Terrible. Please do better!

My bunnies are picky about their toys and hay. The small animal chew treats selection was limited…read moreat this store last Friday, and the "playfuls" prevue pet products were overpriced, so I opted to skip it. The hay shelves were also quite empty. They only had the 40oz bag of the hay blend I needed for my bunnies (in opposed to 90oz I prefer), but better than not having it at all. I didn't run into any problems while making my purchase. Service was standard and sufficient at the front counter.

Gio Marine is easily one of the best local fish stores I've been to. The moment you walk in, you…read morecan tell the tanks are well cared for and the livestock is healthy, vibrant, and properly maintained. That alone already sets them apart from a lot of other places. What really makes the difference is the level of knowledge and the way they approach helping customers. Instead of just trying to make a quick sale, they actually take the time to understand your setup and what you're trying to achieve. The advice feels genuine and experience-based, which is huge in a hobby where the wrong guidance can cost you time and money. Their selection of corals and fish is solid, and everything consistently looks like it's been handled with care. On top of that, their prices are very competitive--honestly better than most other places I've come across--which makes it even easier to keep coming back. It's clear they take pride in what they do, and that shows in both the quality of the store and the overall experience. Whether you're new to reefing or have an established tank, this is a place you can rely on for both livestock and guidance. Definitely a strong option if you're looking for a dependable and knowledgeable shop.

I took my two great Pyrenees and they did an amazing job and yes, I will be coming back more and…read moremore and I would recommend them to my family and friends. They did an amazing job.

If you are a dog lover or even cat person you can find pretty cute fun stuff for your baby :) the…read morestore is small but super cute! We purchases a tote, a sticker and a Kate spade water bowlFor hiking! I love that they have hats, signs, snacks , collars, leash , bags, toys and beds for your furry friends!

Stopped in while on a road trip looking for a supplement for dog anxiety. Very cute store and the…read moreowner recommended just the right product based on my description of my dog's needs. Many thanks!!! Specifically - my 5 year old Westie Shih Tzu mix (20 lbs) recently started to have anxiety at restaurants, insisting to sit in my lap - which is typically not allowed. We don't want to leave him behind whenever possible. The Progilitymax Calming Bar (1/2 a chew) did wonders for him and worked quickly.

I brought my two corgis here today, Tom and Jerry. They have not been to the groomers in a while,…read moreas I feel they get traumatized and come home completely stressed and wiped. I brought them here in the hopes that they would have a better experience. They did! I just want to send out a big thank you, as my boys are happy and they look fantastic. You shaped up their cute little corgi butts. So, a big thank you to you! I will be back

I walked into Dog Mah to early Christmas shop for a few of the dogs in our life…read more The first thing that hit me was the smell - it's really bad. It smells so strongly of dog and bacteria that it took almost 10 minutes for my clothes to air out. They desperately need to invest in some rabbit air purifiers and a more thorough sanitize because it smells unclean. The service was awkward but friendly, however they could more aptly be described as a dog groomer that carries novelty dog gifts and collars than a boutique like nearby George or Mollys. All that being said, I don't see myself coming back.