Lancaster TOTAL Dentistry does NOT do TOTAL dentistry. They refer you out for root canals, etc…read more Very misleading and costly to pay "consult fees" for each referral.

One of the worst dentist corporations in the entire Antelope Valley…read more They cancel your appt and lie about it when you can't come in early on the time they demand vs your real appointment time, they do it because they had cancellations that same day, all because they want to bail out early. I had a call confirmation the Tuesday before my Friday appointment confirming I was to be there at 4pm that Friday. In their lies they make new rules up if it does not suit them to hell with the patient. Management must refuse to pay hygienist to stay there and wait for your appointment. Mind boggling! They are delaying patient care is bottomline. It has happened now multiple times. My husband had appt later in day and lied about closing early and they did not have a spot for 3 months later. Sad part is that they will do it again and again. Due to HIPPA wont go into too much detail also had a delay in Care on a dental emergency only to be told "no" we cant check your pain or your tooth . I had to refer myself to my endodontist for emergent care. We will be leaving this dentist we kept on because of DR STOTT. Big mistake. Party of 3... out! Please do not use you will be sorry you did

The absolute best of dentist I've been to in Lancaster. I had terrible wisdom tooth pain and they…read moresaw me same day. They were gentle and very reassuring during the entire process. They didn't pressure me to get extra work done. Just a very honest & professional dentist & office assistants.

Dr. Phil has the best bedside manner of any dentist I've ever experienced. He's patient with you,…read moreexplains things in layman's terms, and is honest about the work you need done. Going to the dentist used to make me nervous but I know that I'll have all of my questions answered here.

I needed to find a dentist for my mom (quickly) I looked at the reviews and selected Dr Lee because…read morehe was the first appointment. I'm so glad I did, Dr Lee is amazing, he's very friendly and knowledgeable. My dad even decided to make an appointment. He's been great with my parents! The office is nice and welcoming. The staff are extremely helpful and caring. If you're looking for a dentist I recommend Dr Brian Lee's office.

If you need a tooth filled, then you may consider Dr. Lee but for major dental work look elsewhere…read more As far as professionalism his front office staff lacking in that respect especially Mercedes. There are other dentists in Lancaster whose staff will treat you with respect and know how to schedule an appointment without attitude, this has happened on more than one occasion. So, remember you are paying them for a service and not the other way around.

My ex-wife and kids go to Dr. Dracopolous, they seem to like it. I was in need of a new dentist…read moreand decided to give them a try. Right away, the doctor wanted to replace my crown as well as do other costly procedures. I scheduled a follow up and started looking for a second opinion. However, I had decided that I was not going to have the work done and called to cancel my appointment. On the message, I specifically stated that I would call back to reschedule. However, within the hour I received a call to reschedule. I picked a day two weeks in the future and scheduled a second appointment. I didn't have time to check my schedule though and had to call back to reschedule again. I again left a message saying specifically that I would call back and schedule. This time their appointment person called my ex-wife to schedule a new appointment. I called back and cancelled any further appointments, advised them that due to their HIPAA violation that I would no longer be a patient and that they were not to discuss any aspect of my care with my ex-wife. Then they decide to text her for payment on my account. I filed a HIPAA violation complaint with the Dept of Health and Human Services.

First visit for a family member. This DDS was recommended by another general dentist…read more He was extremely rude, obnoxious and pompous, this is being very generous. As per his many negative reviews: Stay away. Per his negative reviews" he is calculating on the amount of coverage you have. Cheating patients about what type of treatment they need. If a business has at least three bad reviews, problem with his practice is serious. By judging by where his office is located (rural area) says to me he isn't a very good dentist. As per my family member said, "no wonder why he has no clients." Definitely don't waste your time. Hopefully you read his reviews before venturing so far into the rural AV.

The whole staff was friendly, they explained all the procedures in depth and answered any questions…read moreI had. Their professionalism was outstanding and the way they practiced their care on my teeth. It feels relieving finding a dentist office that's worth your time and money.

We're so glad we found this dentist office! I never thought I'd say this because I usually hate…read moregoing to the dentist and get so much anxiety just thinking about it, but as crazy as it sounds, I actually had a really good experience. It honestly felt more like a spa for your dental needs. From the moment we walked in, everyone was kind, welcoming, and genuinely seemed happy to be there. You can tell they have a positive work environment, and it really shows in the way they treat their patients. I had the pleasure of speaking with Jess at the front desk. I had some confusion about the cost breakdown and she took the time to explain everything clearly. Dental costs and insurance can be confusing, so I really appreciated how patient she was and how easy she made the process. During my visit, I had a deep cleaning and some fillings done. My hygienist, Monica, was so gentle and reassuring. She knew I was anxious and checked in throughout my cleaning to make sure I was comfortable. Dr. Oh was wonderful. He's personable, thorough, and takes the time to answer all of your questions. Kevin, who assisted during my fillings, was also kind and helpful. I never felt rushed, and everyone made me feel comfortable throughout my appointment. My husband also had a great experience with his deep cleanings and fillings. The care itself was excellent, and he was happy with his treatment. I also appreciated the little touches that made the experience feel different from a typical dental visit. They have TVs above the chairs so you can watch a movie or show while getting work done, and they even give you a warm towel afterward that smelled like peach mango. It was such a nice touch. The only feedback I have is more about the office operations than the dental care itself. My husband's scheduling felt a bit disorganized. He received multiple calls asking to reschedule his appointments. On the day of his last visit, he was also asked to come in earlier and had his hygienist changed at the last minute. His appointment still went well, but the scheduling process could definitely be smoother. I would also recommend keeping track of your remaining balance when checking out. On separate visits, both my husband and I were initially quoted a higher remaining balance than what we actually owed. It was corrected once we brought it up, but since it happened to both of us, I think it's something the office could improve. Overall, we've had a really positive experience and this has definitely become our new dentist office. Thank you to Dr. Oh and the entire team for making something I usually dread feel much less stressful.

I've been going to Dr. Haze since I was about 10 years old, and I'm 46 now. There is simply no…read morebetter dentist. Over the years, all of my kids have become his patients too, and I can honestly say I trust him completely with my family's dental care. Dr. Haze is one of the kindest, most compassionate, and most experienced dentists you will ever meet. He genuinely cares about his patients and even takes the time to personally call after dental procedures to check on how they're doing. That level of care is so rare these days. Recently, my daughter had a dental emergency outside of office hours. I reached out to Dr. Haze, and he called me back personally, helped get her started on medication, and had her in the office first thing Monday morning. My daughter is absolutely terrified of the dentist, but he is incredibly patient, gentle, and reassuring with her. He has made such a difference in helping her feel comfortable. His office is always spotless, modern, and equipped with the latest technology. The hygienists are wonderful, the front office staff is friendly and professional, and every visit is a positive experience. After more than 35 years as his patient, I can say without hesitation that I recommend Dr. Haze to anyone looking for exceptional dental care. He and his team are truly the best.

ValleyWide Dental is easily one of the best dental offices I've visited. Finding a dentist you…read moretrust can be tough, but the team here makes the whole experience smooth and comfortable from start to finish. The front desk staff were friendly, welcoming, and very organized. Check-in was quick, and the office itself was spotless, modern, and clearly well run. You can tell they take pride in maintaining a clean, professional dental environment. The dental team and dentist were excellent. They took the time to explain everything about my dental care and treatment options in a clear and patient way. I never felt rushed, and they made sure I was comfortable the entire time. That level of attention really stands out compared to many dental offices where you sometimes feel like just another appointment. What impressed me most was the professionalism and quality of care. The dentist was very knowledgeable and thorough, and the staff worked together like a well-organized team. Everything felt efficient, calm, and handled with real expertise. If you're looking for a reliable dentist, high-quality dental care, and a friendly staff, I highly recommend ValleyWide Dental. They make going to the dentist about as pleasant as it can possibly be.

Unfortunately, due to insurance issues since I retired, I haven't been to Dr. Kim in quite a bit…read more But fortunately, that situation has now changed. I now have VA insurance through MetLife. Yesterday, I got to see Dr. Kim again to get a tooth extracted, and nothing has changed since my previous review. And man, was I glad about that. Dr. Kim was as great as ever. His staff too. As I mentioned previously, I was terrified of dentists (from childhood bad experiences). Forced to see other dentists recently (b4 I got the better insurance), my fear was confirmed. I am so glad to be back with Dr. Kim. He's "the best". No anxiety; no pain, even with a tooth extraction. All I can say is I'm really glad to be back "home" at his office, so I don't need to worry about anything. I know I'm in the best of hands. Thank you so much, Dr. Kim. You're the GOAT (greatest of all time)!

As always, an excellent experience. Dr. Kim is caring and professional and his staff are great!…read more Highly recommend.

Went here because the dentist I had been seeing only knows 2 words, Root Canal. Here they said all…read moreI needed was a filling. Saved me around $1500. I will be making them my regular dentist! Great people and service.

I took my son here yesterday.. he's never been to the dentist for a cleaning…read more I'm mad I didn't get the name of the woman who cleaned his teeth.. she was so gentle, so kind, she explained everything to him before she did it and while she was doing it. She was so patient with him too. Love this place! It came as a recommendation from my girlfriend, she's a HUUUGE baby when it comes to the dentist and she also really likes how gentle they are while still being thorough.

I rarely leave negative reviews, but this experience was unacceptable…read more My appointment was scheduled for 2:00 PM, and I wasn't even seated until 3:00 PM. After that, I waited in the dental chair until 5:00 PM before anyone started cleaning my teeth. The dentist didn't come in until about 30 minutes after the cleaning began. Spending over three hours at the office for a routine appointment is simply not acceptable. What made the experience even worse was the hygienist's attitude. After patiently waiting for two hours in the chair, I politely asked how much longer it would be before my cleaning started. Instead of receiving a courteous response, I was met with passive-aggressive behavior and an unprofessional attitude. As a patient, I don't think it's unreasonable to ask for an update after such an excessive wait. Delays can happen, but communication and professionalism matter. A simple apology or regular updates would have gone a long way. Unfortunately, this office showed neither. I left feeling like my time wasn't respected and that my concerns were dismissed. I won't be returning, and I can't recommend this office based on my experience.

They are thieves. Makes sure what your insurance pays or paid. They will over charge .read more

I am overwhelmingly grateful for the extraordinary care my child received at this dental office. My…read morechild has autism so it's difficult to find a dentist that would accommodate us. From the moment we walked in, Dr Ortega showed a level of compassion, patience, and kindness that no other doctor has shown before. No one has ever treated my child with such genuine affection, and it reminded me that there are still truly compassionate doctors who deeply care about their patients. What touched me most was how he spoke directly to my child, engaging her in heartfelt conversation about her favorite toys and television shows. He didn't rush her, didn't talk around her; he talked to her. That simple act made her feel seen, safe, and understood. Dr Ortega went above and beyond to treat her cavity while fully recognizing and respecting her ASD needs. Before the treatment day, he personally called to walk through the entire procedure step-by-step. He explained how he was ordering special materials at no additional cost so he could treat her cavity without anesthesia and with minimal drilling, knowing that loud sounds and unfamiliar sensations can easily overwhelm her. That level of thoughtfulness and preparation is something I have never experienced in any medical setting. During the appointment, he made sure my child was comfortable, calm, and reassured at every moment. His understanding of sensory sensitivities, his gentle approach, and his unwavering patience made what could have been a stressful experience feel peaceful and safe. This dentist didn't just treat a cavity; he treated my child with dignity, respect, and love. For any parent of a child with ASD, finding a provider who truly gets it is priceless.

They are a Delta Dental provider and they charge more than the Delta Dental approved prices. I paid…read moreover $1,000 more and they simply do not respond to my request to look into the money they owe me.