This is hands down the best dental office I've ever been to in my entire life. I don't usually…read moreleave reviews, but Lancaster Total Dentistry honestly deserves it. From the moment you walk in, you can feel how different the energy is here. The staff are so genuinely kind and welcoming -- not fake-nice or robotic like some places -- but truly sweet, like they actually care about you as a person and not just as a "patient." I felt so comfortable the entire time, and that's saying a lot because, let's be honest, most people don't exactly look forward to dental visits. But here? It's different. They explain everything clearly, they're gentle, and they never make you feel rushed or judged. You can tell everyone there takes pride in their work -- they're not just trying to get through the day, they're trying to make your day better. I left feeling like I just had a really positive experience with a group of people who love what they do and care about doing it well. That kind of energy is rare. If you're nervous about going to the dentist or you've had bad experiences in the past, this place will completely change the way you feel about dental care. They've earned my trust for life. Honestly, I'd give more than 5 stars if I could. This is the kind of place you almost don't want to tell too many people about, just so it stays as amazing and personal as it is. But they deserve every bit of recognition. Thank you, Lancaster Total Dentistry -- you're seriously the best.

Great service all around. From the front desk all the way to the technicians and doctor.read more

The absolute best of dentist I've been to in Lancaster. I had terrible wisdom tooth pain and they…read moresaw me same day. They were gentle and very reassuring during the entire process. They didn't pressure me to get extra work done. Just a very honest & professional dentist & office assistants.

Dr. Phil has the best bedside manner of any dentist I've ever experienced. He's patient with you,…read moreexplains things in layman's terms, and is honest about the work you need done. Going to the dentist used to make me nervous but I know that I'll have all of my questions answered here.

I needed to find a dentist for my mom (quickly) I looked at the reviews and selected Dr Lee because…read morehe was the first appointment. I'm so glad I did, Dr Lee is amazing, he's very friendly and knowledgeable. My dad even decided to make an appointment. He's been great with my parents! The office is nice and welcoming. The staff are extremely helpful and caring. If you're looking for a dentist I recommend Dr Brian Lee's office.

If you need a tooth filled, then you may consider Dr. Lee but for major dental work look elsewhere…read more As far as professionalism his front office staff lacking in that respect especially Mercedes. There are other dentists in Lancaster whose staff will treat you with respect and know how to schedule an appointment without attitude, this has happened on more than one occasion. So, remember you are paying them for a service and not the other way around.

My ex-wife and kids go to Dr. Dracopolous, they seem to like it. I was in need of a new dentist…read moreand decided to give them a try. Right away, the doctor wanted to replace my crown as well as do other costly procedures. I scheduled a follow up and started looking for a second opinion. However, I had decided that I was not going to have the work done and called to cancel my appointment. On the message, I specifically stated that I would call back to reschedule. However, within the hour I received a call to reschedule. I picked a day two weeks in the future and scheduled a second appointment. I didn't have time to check my schedule though and had to call back to reschedule again. I again left a message saying specifically that I would call back and schedule. This time their appointment person called my ex-wife to schedule a new appointment. I called back and cancelled any further appointments, advised them that due to their HIPAA violation that I would no longer be a patient and that they were not to discuss any aspect of my care with my ex-wife. Then they decide to text her for payment on my account. I filed a HIPAA violation complaint with the Dept of Health and Human Services.

First visit for a family member. This DDS was recommended by another general dentist…read more He was extremely rude, obnoxious and pompous, this is being very generous. As per his many negative reviews: Stay away. Per his negative reviews" he is calculating on the amount of coverage you have. Cheating patients about what type of treatment they need. If a business has at least three bad reviews, problem with his practice is serious. By judging by where his office is located (rural area) says to me he isn't a very good dentist. As per my family member said, "no wonder why he has no clients." Definitely don't waste your time. Hopefully you read his reviews before venturing so far into the rural AV.

WOW!! I didn't know medical practices like this still existed, cause they're so very rare to find -…read morethe entire staff was exceptionally sweet, friendly, welcoming, caring, kind, and helpful. I am very nervous about dental work, and they went above and beyond to make sure I felt comfortable. They explained everything that was happening before they did it and asked me what my priorities were instead of telling me what to do. I left feeling like they actually cared about me as a patient. I can't get over what a great experience I had with my office visit to AV Sierra Dental!!

I only gave this dental 3 stars doctor oh is great and his dental assistant was awesome but the…read morelady in the front who does the insurance needs to work on customer service she came in and informed me the cost to recement the crown would be $114.00 because my insurance portal. Was down and that's not my fault she could have gone the extra mile and call the insurance company get a authorization and what my outta pocket expense but noooo she made me pay everything up front and now I have to wait 21 days for a refund and that's not fair I called my insurance company and my co payment is only $50.00 for the recement the crown I deal with customers all the time and I always bend over for my customers this lady did not even care she just took my money she gave me no choice I

ValleyWide Dental is easily one of the best dental offices I've visited. Finding a dentist you…read moretrust can be tough, but the team here makes the whole experience smooth and comfortable from start to finish. The front desk staff were friendly, welcoming, and very organized. Check-in was quick, and the office itself was spotless, modern, and clearly well run. You can tell they take pride in maintaining a clean, professional dental environment. The dental team and dentist were excellent. They took the time to explain everything about my dental care and treatment options in a clear and patient way. I never felt rushed, and they made sure I was comfortable the entire time. That level of attention really stands out compared to many dental offices where you sometimes feel like just another appointment. What impressed me most was the professionalism and quality of care. The dentist was very knowledgeable and thorough, and the staff worked together like a well-organized team. Everything felt efficient, calm, and handled with real expertise. If you're looking for a reliable dentist, high-quality dental care, and a friendly staff, I highly recommend ValleyWide Dental. They make going to the dentist about as pleasant as it can possibly be.

Haze late but 50$ charge if you cancel! Everything is a crown not a filling! Sign lots of…read moredocuments! Haze tells you how it's going to go down not the customer!

Very professional, respectful, explaining the good and bad of dental work and maintenance. Highly…read morerecommend. From the front desk, dental assistant to Dr. Kim. 5 stars

As always a visit to Dr Kim was a good one. I know that I am getting good care when any doctor take…read morethe time to explain what is going on and provides alternatives to directly address whatever is occurring. Dr Kim and his staff are professional and welcoming.

I took my son here yesterday.. he's never been to the dentist for a cleaning…read more I'm mad I didn't get the name of the woman who cleaned his teeth.. she was so gentle, so kind, she explained everything to him before she did it and while she was doing it. She was so patient with him too. Love this place! It came as a recommendation from my girlfriend, she's a HUUUGE baby when it comes to the dentist and she also really likes how gentle they are while still being thorough.

Got my teeth fixed and it sucked.yes this place is family friendly but they were not friendly…read moretoward my mom who was helping me get through 3 root canals .they had told her that she wasn't allowed and continued to try to make her leave.after I got my teeth fixed and they didn't say anything ,nothing to treat it or what not to eat or anything .so if u take your kid be aware.

We had a difficult situation with missed payments, and at one point my child wasn't able to receive…read moretreatment for a couple of months. Communication at the office level was frustrating and could have been handled more professionally. However, after reaching out to corporate, the regional director contacted me, listened to my concerns, and made sure everything was resolved. Today my child was able to continue treatment, and I truly appreciate the support and follow-through. Thank you for helping us get back on track--it means a lot to our family. Miss Valdez thank you very much

I had an appointment today and I wasn't gonna come in at first because me and Ms.Diana had some…read moremiscommunication over the phone, iykyk . But I'm so glad I came and just got my stuff over with because Diana actually was so kind to me and my son that I didn't even know it was her until I was done lol. I'll be back

I had my first root canal on Friday and let me tell you... it was nothing like I expected. Upon…read morefirst hearing the news I was petrified but I could no longer continue feeling pain the way I did so I went ahead and scheduled it. The weeks leading up to it were filled with nothing but friends and family alike telling me they were sorry I needed it as it's a horrible procedure but that I'd be happy to have it done after the fact. I felt my heart in my stomach when the day/hour finally arrived. I got to the office and was greeted by the friendly staff. The girls are so sweet and check you in quickly. Staff in the back office are just as sweet and understanding of any irrational fears (as my own lol). I knew I wasn't seeing the same dentist as I had previously so that added to the nerves. The two girls responsible for me that day did a great job of keeping me calm and walking me through the whole process. The doctor came in and introduced himself. He also made sure to acknowledge my feelings and walked me through the whole procedure while making sure I was never uncomfortable. Dr. Michael Ortega has a magical hand. Not once did I feel any pain at all. Not when he injected the anesthesia, nor during the actual root canal nor thereafter. I was so appreciative of him and the tech who molded my crown that same day so I wouldn't have to come back. Her color matching skills are impeccable! Now you can't even tell I have a crown. I went home that day feeling like a million bucks and no longer fear the dentist. Thank you Lancaster Modern for the amazing job you do at taking care of your patients.

They are a Delta Dental provider and they charge more than the Delta Dental approved prices. I paid…read moreover $1,000 more and they simply do not respond to my request to look into the money they owe me.