Trying to find a dentist that I like and trust seems to be a bit harder than I thought. My favorite…read moredentist retired and it has been a couple of years of seeing new dentists trying to find the right one. I think I have it! Every aspect of the customer service was warm and calm and cheerful. I also took my son, who is 9 and was worried about everything - he was treated kindly and respectfully. In the past, I've seen dentists that find all kind of issues that were conveniently covered by insurance. Or, they poke you in the gums with a sharp instrument and say - WHOA you're gums bleed, you need a special deep cleaning that your insurance will pay for! Huh. A sharp dental instrument made me bleed? What a racket. When either of those two things happen I'm not coming back to your office. Nothing of the sort happened to us. First, the x-rays at the dentist can sometimes be the hardest part! I really appreciated the dental assistant's way of handling my occasional issue - she just calmly moved on to the next area (which required a different bite), and then went back to the problem areas later. This definitely kept me from getting flustered and it was no problem when she went back. It had been a year (COVID) since we had been to the dentist. They could have told me anything and I might have believed it. But we both were cleaned up and polished by Dr. Phil. No cavities. No pressure to do anything unnecessary. Good advice about braces, too! Also, the cleaning was that little water pressure deal, no scraping. Thank the lort. Fast and pain free. Naturally, everything was very clean, everyone was masked and gowned and there was hand sanitizer everywhere, etc. It is a nice office in general. Cool that you get x-rays and treatment all in one room. We will be back and I will be recommending Lancaster Dental to others.

The absolute best of dentist I've been to in Lancaster. I had terrible wisdom tooth pain and they…read moresaw me same day. They were gentle and very reassuring during the entire process. They didn't pressure me to get extra work done. Just a very honest & professional dentist & office assistants.

I needed to find a dentist for my mom (quickly) I looked at the reviews and selected Dr Lee because…read morehe was the first appointment. I'm so glad I did, Dr Lee is amazing, he's very friendly and knowledgeable. My dad even decided to make an appointment. He's been great with my parents! The office is nice and welcoming. The staff are extremely helpful and caring. If you're looking for a dentist I recommend Dr Brian Lee's office.

If you need a tooth filled, then you may consider Dr. Lee but for major dental work look elsewhere…read more As far as professionalism his front office staff lacking in that respect especially Mercedes. There are other dentists in Lancaster whose staff will treat you with respect and know how to schedule an appointment without attitude, this has happened on more than one occasion. So, remember you are paying them for a service and not the other way around.

My ex-wife and kids go to Dr. Dracopolous, they seem to like it. I was in need of a new dentist…read moreand decided to give them a try. Right away, the doctor wanted to replace my crown as well as do other costly procedures. I scheduled a follow up and started looking for a second opinion. However, I had decided that I was not going to have the work done and called to cancel my appointment. On the message, I specifically stated that I would call back to reschedule. However, within the hour I received a call to reschedule. I picked a day two weeks in the future and scheduled a second appointment. I didn't have time to check my schedule though and had to call back to reschedule again. I again left a message saying specifically that I would call back and schedule. This time their appointment person called my ex-wife to schedule a new appointment. I called back and cancelled any further appointments, advised them that due to their HIPAA violation that I would no longer be a patient and that they were not to discuss any aspect of my care with my ex-wife. Then they decide to text her for payment on my account. I filed a HIPAA violation complaint with the Dept of Health and Human Services.

First visit for a family member. This DDS was recommended by another general dentist…read more He was extremely rude, obnoxious and pompous, this is being very generous. As per his many negative reviews: Stay away. Per his negative reviews" he is calculating on the amount of coverage you have. Cheating patients about what type of treatment they need. If a business has at least three bad reviews, problem with his practice is serious. By judging by where his office is located (rural area) says to me he isn't a very good dentist. As per my family member said, "no wonder why he has no clients." Definitely don't waste your time. Hopefully you read his reviews before venturing so far into the rural AV.

Love the staff. Dr. G is the best. He takes time to let you know everything that's going on…read more Answers all questions

From the owner: At George Dracopoulos, DDS, Inc., we are dedicated to providing you with the care that you deserve…read more We are committed to our patient's health and happiness. We always strive to provide exceptional dental care and patient education. Call us today for more information.

The whole staff was friendly, they explained all the procedures in depth and answered any questions…read moreI had. Their professionalism was outstanding and the way they practiced their care on my teeth. It feels relieving finding a dentist office that's worth your time and money.

We're so glad we found this dentist office! I never thought I'd say this because I usually hate…read moregoing to the dentist and get so much anxiety just thinking about it, but as crazy as it sounds, I actually had a really good experience. It honestly felt more like a spa for your dental needs. From the moment we walked in, everyone was kind, welcoming, and genuinely seemed happy to be there. You can tell they have a positive work environment, and it really shows in the way they treat their patients. I had the pleasure of speaking with Jess at the front desk. I had some confusion about the cost breakdown and she took the time to explain everything clearly. Dental costs and insurance can be confusing, so I really appreciated how patient she was and how easy she made the process. During my visit, I had a deep cleaning and some fillings done. My hygienist, Monica, was so gentle and reassuring. She knew I was anxious and checked in throughout my cleaning to make sure I was comfortable. Dr. Oh was wonderful. He's personable, thorough, and takes the time to answer all of your questions. Kevin, who assisted during my fillings, was also kind and helpful. I never felt rushed, and everyone made me feel comfortable throughout my appointment. My husband also had a great experience with his deep cleanings and fillings. The care itself was excellent, and he was happy with his treatment. I also appreciated the little touches that made the experience feel different from a typical dental visit. They have TVs above the chairs so you can watch a movie or show while getting work done, and they even give you a warm towel afterward that smelled like peach mango. It was such a nice touch. The only feedback I have is more about the office operations than the dental care itself. My husband's scheduling felt a bit disorganized. He received multiple calls asking to reschedule his appointments. On the day of his last visit, he was also asked to come in earlier and had his hygienist changed at the last minute. His appointment still went well, but the scheduling process could definitely be smoother. I would also recommend keeping track of your remaining balance when checking out. On separate visits, both my husband and I were initially quoted a higher remaining balance than what we actually owed. It was corrected once we brought it up, but since it happened to both of us, I think it's something the office could improve. Overall, we've had a really positive experience and this has definitely become our new dentist office. Thank you to Dr. Oh and the entire team for making something I usually dread feel much less stressful.

I've been going to Dr. Haze since I was about 10 years old, and I'm 46 now. There is simply no…read morebetter dentist. Over the years, all of my kids have become his patients too, and I can honestly say I trust him completely with my family's dental care. Dr. Haze is one of the kindest, most compassionate, and most experienced dentists you will ever meet. He genuinely cares about his patients and even takes the time to personally call after dental procedures to check on how they're doing. That level of care is so rare these days. Recently, my daughter had a dental emergency outside of office hours. I reached out to Dr. Haze, and he called me back personally, helped get her started on medication, and had her in the office first thing Monday morning. My daughter is absolutely terrified of the dentist, but he is incredibly patient, gentle, and reassuring with her. He has made such a difference in helping her feel comfortable. His office is always spotless, modern, and equipped with the latest technology. The hygienists are wonderful, the front office staff is friendly and professional, and every visit is a positive experience. After more than 35 years as his patient, I can say without hesitation that I recommend Dr. Haze to anyone looking for exceptional dental care. He and his team are truly the best.

ValleyWide Dental is easily one of the best dental offices I've visited. Finding a dentist you…read moretrust can be tough, but the team here makes the whole experience smooth and comfortable from start to finish. The front desk staff were friendly, welcoming, and very organized. Check-in was quick, and the office itself was spotless, modern, and clearly well run. You can tell they take pride in maintaining a clean, professional dental environment. The dental team and dentist were excellent. They took the time to explain everything about my dental care and treatment options in a clear and patient way. I never felt rushed, and they made sure I was comfortable the entire time. That level of attention really stands out compared to many dental offices where you sometimes feel like just another appointment. What impressed me most was the professionalism and quality of care. The dentist was very knowledgeable and thorough, and the staff worked together like a well-organized team. Everything felt efficient, calm, and handled with real expertise. If you're looking for a reliable dentist, high-quality dental care, and a friendly staff, I highly recommend ValleyWide Dental. They make going to the dentist about as pleasant as it can possibly be.

I have been going to 10 West for a few years now, about 6 to be exact. Dr Kim continues to provide…read moregreat care with in depth explanations of what is needed to keep my teeth healthy. The staff is great. The listen and provide the answers needed to get care and ensure that the portion (if any) that is paid beyond your insurance is reasonable and truly necessary. I would recommend Dr Kim and his staff as your primary dental team!

My daughter went in for a filling that was covered at 100% by our dental insurance. During the…read moreprocedure, Dr. Kim told her that her nerve was exposed and that if she developed pain, she would need to return for a root canal. After the visit, we received a large bill because the office billed our insurance using a procedure code that was not covered. At no point was my daughter informed that this service was not covered or that she could be responsible for the cost. I contacted the office because I believed this was handled improperly. Based on my experience working in dental billing, the procedure could have been billed using an alternative code, such as an open-and-medicate procedure, which was covered under her insurance plan. Instead, the office chose to bill a non-covered code, resulting in an unnecessary financial burden. Rather than discussing my concerns professionally, Dr. Kim became argumentative and dismissed my explanation, referring to it as my "propaganda. My concern is that my daughter was billed for non-covered procedures without being properly informed beforehand, despite covered alternatives being available in certain situations. I work in dental billing and understand insurance coding and reimbursement practices. It was clear that Dr. Kim was not receptive to the fact that I was knowledgeable about the billing process. My complaint is not only about the unexpected bill but also about the lack of transparency, failure to obtain informed financial consent, and the unprofessional way my concerns were addressed.

I took my son here yesterday.. he's never been to the dentist for a cleaning…read more I'm mad I didn't get the name of the woman who cleaned his teeth.. she was so gentle, so kind, she explained everything to him before she did it and while she was doing it. She was so patient with him too. Love this place! It came as a recommendation from my girlfriend, she's a HUUUGE baby when it comes to the dentist and she also really likes how gentle they are while still being thorough.

Got my teeth fixed and it sucked.yes this place is family friendly but they were not friendly…read moretoward my mom who was helping me get through 3 root canals .they had told her that she wasn't allowed and continued to try to make her leave.after I got my teeth fixed and they didn't say anything ,nothing to treat it or what not to eat or anything .so if u take your kid be aware.

We had a difficult situation with missed payments, and at one point my child wasn't able to receive…read moretreatment for a couple of months. Communication at the office level was frustrating and could have been handled more professionally. However, after reaching out to corporate, the regional director contacted me, listened to my concerns, and made sure everything was resolved. Today my child was able to continue treatment, and I truly appreciate the support and follow-through. Thank you for helping us get back on track--it means a lot to our family. Miss Valdez thank you very much

They are thieves. Makes sure what your insurance pays or paid. They will over charge .read more

Another great experience @ Dr.Jeffrey Stein Dental office. Although my scheduled cleaning today, he…read morehas done a lot of my dental needs, in addition to my family members. We have patients for many years. The staff is outstanding very friendly and ready to answer any questions regarding your care! See you in 3 months!

A new guy, Nathan Zaghi bought the place. He created a lot of fear about the "extremely large"…read morespace created by a failed implant from about 10 years ago. His quote was roughly $5,000 to fix it. Dr Stein had never recommended that, even from previous x-rays. Beware please, his go-to seems to be $5,000, or multiples of $5,000, even if not necessarily needed. He doesn't seem to care about anything but money, and I think he'll scare you into doing it.