We have made several purchases from this business over the years and they have been great to deal…read morewith. We usually deal with a young man by the name of Paul. Recently we went back for another purchase. Paul was off that day so we ended up working with a sales representative by the name of Corliss and another employee (whose name I wish I could remember). That employee is the one that handles all of their cutting and binding. These two folks we extremely helpful and actually unrolled several types of carpet so we could get a better look at it. The binding fellow actually spent a considerable amount of time with us explaining different types of binding material and showing us different contrasting colors to go with the carpet we ended up selecting. It was actually very close to the end of his shift but he actually said he would stay late to be able to cut and bind our carpet while we waited so we would not have to make a second trip for a pickup. We highly recommend this business for their tremendous selection of carpeting and also for their absolutely outstanding customer service. They clearly want to be sure they have satisfied and, hopefully, return customers. Don't hesitate to give them a try.

My wife and I are looking for new flooring for our kitchen. We have been to some of the large big…read morebox stores and also looked online, but it can be an overwhelming and frustrating experience. Sometimes we want to ask questions but finding an employee was difficult, and other times we just want to be left alone to look around. This place offered both, along with many selections of different types of flooring. Yes, it is a warehouse inside so some things seemed jumbled around. But, the salesperson (Paul) was extremely helpful in explaining to us some of the options available and differences in product lines. We haven't bought anything yet (and they work on commission) but he seemed happy to just help us out whether we made a purchase or not. Once we know for sure what we want, we likely will be coming back here.

Want to extend the hardwood floor across the livingroom -- get rid of old carpet and extend the…read morenice hardwood. The staff was great, they found my hardwood floor color and after 3 years it only went up $.20 per foot! They also offer installation. Their work is meticulous and customer service is very personalized...they get back to me very quickly. Look forward to finishing this project!

Shopping was easy. They are knowledgeable about their carpets with lots to choose from. We went to…read more4 different carpet places. They were one up from the lowest price place, but they knew their stuff and I got the carpet delivered and installed within 2 weeks. Other places told me 6 weeks just for the order! Installer Justin and son Nathan did an amazing job.

These guys are total professionals and great at what they do!They are easy to deal with, no…read morepressure sales like the big box stores, and deliver a great quality product in a timely manner.Don the owner was so accommodating and flexible.His installers work for him, so they're not contracted out.They showed up on time, were friendly, did a fantastic job, cleaned up and moved all my furniture back!Can't say enough about this local business, highly recommend!!

I had a different installer put in my bedroom carpeting and it's no where near as good of a job as…read moreCarpet One did in my family room and on my stairs. Live and learn. Jay, who does the stairs and specialty installation, did a particularly beautiful job. Both jobs by Carpet One were done very well, the seam in my family room disappeared as they assured me it would, and I LOVE the runner on my stairs. The jobs were completed professionally, the installers were friendly, and the rugs were thoroughly vacuumed afterwards to get any fuzz up. Laura Madelone was my sales person and it was like she could read my mind in terms of what I was looking for. I felt like we were old friends after spending a few minutes with her and she really listened before she showed me what she thought I was looking for - and she nailed it! Tamela was very great with the scheduling, as well. If you want a top quality job, go to Carpet One. You get what you pay for.

Jeremiah recommended SuperClean to service our kitchen floor. They were fantastic! And Jeremiah…read morewas friendly and genuinely concerned.

My experience isn't finished, but my first visit with Vince helping me was great. He's very…read moreknowledgeable, pleasant and doesn't hover over you like the other carpet place I visited. I brought home 4 samples and will return with my choice on Monday. I'll re-review after my carpet is installed.

My husband and I got recently a quote from here. A gentleman came to take measurements. He arrived…read moreon time and knew the product we wanted. My husband had done a lot of research of the limitations of the materials we wanted to install (moisture and wear) and was impressed that this man knew the product so well. A few days later we got the quote. It was astronomical. We wanted to work with this store, so we called to ask why it was so high. This was not our first quote. I would not leave a one-star review for just a slightly higher price. This was a full 140% of what everyone else charges for the same exact product. As crazy as that is, even that wouldn't merit one star. The one-star review is for the snow job we got when asking why materials were so high. We were told this was the "landed price" and that other places probably charge shipping. Well, no...in fact shipping was free from other places. We pointed this out, and he said "Well, if that's the case, send me a quote from somewhere else in writing, and I'll have to have a talk with the sales guys." Posting this so any future customers make sure to shop around before accepting a quote. I'd hate to think if we were less informed and just accepted the job because we liked the guy. It was literally thousands more just for materials. Their labor, which they subcontract, was super high too. Disappointed since we wanted to work with them. Not a lot of good options in the Capital Region.

Horrible experience with this company. They were hired by my apartment complex to recarpet my three…read morebedroom apartment. First three installers left behind a large lump in the living room carpet, a sunken piece and four breaks in the hallway, and an untucked break in the bedroom. After complaining, they sent two different installers who did stretch out the living room carpet, but were not successful in repairing the hallway carpet. Then they sent a different installer to put in a new carpet in the hallway. That carpet looked like it was a different shade from the other carpeting. They sent a manager out who concluded that the carpeting in two bedrooms was put in at a different angle from the carpet in the hallway and remainder of the apartment. They offered to again replace the hallway carpet. And it still looks a different shade. Four different installers and two managers and I am left with a carpet that looks different from room to room and there are many visible breaks. I wish I had kept my old carpet. Had I been paying for this (instead of my apartment complex) I would be suing them in small claims court. I was told that they subcontract out their installers and that is why I saw four different installers.

From the owner: Welcome to Modern Carpet & Flooring, your number one source for all things floors. We're dedicated…read moreto providing a wide selection across the best products. We are particularly passionate about carpet, luxury vinyl, hardwood, laminate and tile flooring. Modern Carpet & Flooring has been servicing the local community since 1945. We have super knowledgable staff on hand waiting to help you determine your next steps in the buying experience. From high-end to the budget conscious buyer, we have products to help meet all of your needs. As a family owned and operated business, we pride ourselves in taking good care of our customers. Come see us where we will treat you like part of the community.

Great selection of top quality flooring that is not available at the big box stores…read more I purchased the Tarkett ProGen waterproof 24 x 12 tiles, and am very pleased with the quality & Lifetime warranty.

Very impressed with Stephanie's expertise in selecting carpet for our daughter's bedroom. The…read moreselection of carpets from De Mar Flooring was very impressive and pricing was competitive. Stephanie recommend Al Quezada for the carpet installation. The carpet installation was flawless thanks to the high quality of craftsmanship from Al Quezada's Flooring. I try to support local businesses rather than the larger box stores as I have found local businesses value their customer base more. In this case, De Mar and Al Quezada exceeded my expectations.

I've had good experiences with this company. They're responsive, reliable, and their prices are…read morevery reasonable. They installed carpeting in my friend's house. I recommend them.

We were interested in replacing the sixteen-year-old carpeting on the stairs from the living room…read moreto the second floor. While we did explore searching for samples at several locations, the final decision was made to purchase from Ballston Carpet and Tile because we had narrowed down our possible choices to three - all of which were sold by BC&T. We were very pleased with Craig who assisted my wife in understanding the differences in the fabrics, their wearability, the anticipated delivery times, and who tolerated our slow decision making and the amount of time we held samples at home trying to make a final decision. Craig also kept us apprised of the manufacture's production schedule. The fellow who came to the house to determine the measurements was not only friendly, but also very knowledgeable and willing to share his knowledge regarding proper installation methods and wear. With his input we were able to arrange to include two scatter rugs from the same bolt of carpet to be ordered. Finally, the installer, Justin, was friendly, and did a very professional job of removing the old carpeting and installing the new carpeting. We are very happy that we chose Ballston Carpet and Tile to do this project and have no reservations with recommending them to others.

Humza was beyond helpful to us when went into today looking for a new rug for the dining room. He…read moreasked really thoughtful questions to truly understand the colors, patterns, and designs we wanted. The whole team was very patient and flipped through dozens and dozens of options happily. We learned a lot about the quality of their selection - everything they sell is hand woven. Humza also explained the historical significance of many of the colors and pattern choices. Overall, a great experience with a family business! We found a great piece!

I paid $500 to have two rugs cleaned. One came out great. The other one looks like it wasn't even…read morecleaned. In response to the Google review I left yes it was $250 per rug. The owner said the stains would come out and they did not and you advertise that you get the toughest of stains out. I guess you really don't.