i visited this place on recommendation from my mother, who used them for a bathroom project. We are…read morelooking to tile our fireplace. We had made visits to the usual home improvement places (Home Depot's and Lowes), but this place blew them out of the water in terms of selection and service (and the prices are compatible too). We were greeted one morning by Mackenzie, who gave us extraordinarily helpful and knowledgeable service. We knew what we wanted, but wanted to see all the options. And since this place had a lot, it took a little bit! But she kept us focused and didn't make us feel like jerks for being so "needy." :) She was also able to tell us that one of the manufacturers was coming out with another option for one of the things we wanted, next week. She showed us other colors produced by that manufacturer, and it turned out to be the best (potential) option yet. So I'm glad she was there to help us. They have a large, clean showroom with large tables to look at various combinations of tile. They have carpet and other things too, but we didn't venture over into those sections. This place lets you bring tile samples home, which is where we are in the project right now. I will update the review after we purchase!

Sally, the owner, was very helpful, especially given that this was the first place we went to…read morebefore starting our bathroom remodel. She had wonderful ideas re color and tile, is very quick to respond to questions- we will definitely be ordering from her!

We had a great experience at The Tile Shop. We worked with Afton, who was very knowledgeable,…read morepatient, and had great suggestions for us. We would highly recommend this store...especially for people like us who were clueless at the beginning but came away knowing what to do with our bathroom renovation!

This place is alright. It can be hard to find a salesperson but once you do they are very helpful…read more They have an absolutely huge selection but unfortunately most of it is from China. The absolute best part of this place are all the bathroom display vignettes that they have along the perimeter. Those are all very nicely designed and very helpful to answer questions for clients!

Carm can do everything that needs fixing or remodeling. He remodelled my kitchen, added a walk-in…read morecloset, replaced my deck and water heater. . He is a jack of all trades and very reasonable. i would recommend him without reservation.

Carmen is extremely talented and hardworking. I have been so incredibly happy with everything he…read morehas done. He is punctual, patient and efficient! Carmen knows how to fix everything and anything. Highly recommend !!

When you're in a pinch, they won't let you down…read more I was in the need of a very specific tile to finish a job. Due to a mathematical error, I was a case short on a discontinued tile. The amount of time that Ken and Maureen spent helping to try to track down this one inexpensive case for me (ultimately located in Binghamton and delivered a day later) was absolutely absurd -but they understood how important it was to me. As a contractor, I deal with materials places on a daily basis, and this is, by far my favorite people to work with.

Updating my very positive review now that I have the project completed. I very much appreciated…read moreTop Tile's willingness to help me by phone to check if they had an unusual tile size. They even used a personal cell to send me a few pics. The ordering was a breeze and we love the product.

I purchased my LVP flooring for my whole new built house in 2021. It is Chesapeake flooring /…read morecoastal collection - sand dollar. It has held up beautifully ,like the day it was put down. I dealt with Rudy @ Gentiles's he was awesome . The same Exact floor at Curtis lumber cost more .we spent 100s of thousands at Curtis to build our home but they would not match Gentiles price. I would Highly recommend GENTILES

I have used Gentile's in the past for my kitchen floor, and that went very well without incident…read more Recently, I went back for tile floor to be installed in my bathroom. I have mixed emotions about Gentiles regarding this most recent experience. In the end, it all worked out well and good. There's a new beautiful floor in my bathroom as of right now. The process in getting there was a bit rocky. First, picking out tile in the showroom (unassuming show room, with the nasty stale smell of cigarettes). The people working there have a kind of laid back personality and don't give you the hard sell. This is true EXCEPT when picking out the kind of tile which just HAS to be porcelain. Don't know why but you get a million reasons why to choose porcelain instead of another material, but NO ONE tells you that aside from diamonds, the material is one of the hardest substances on the face of the planet. No one, tells you that drilling new holes for the toilet flange will be a nightmare unless you own a diamond bit drill (who does???). Thankfully, the gentleman who did the installation was kind enough to use his own tools (and wreck them in the process) to help me get the toilet flange anchored to the floor. Second, the issue of grout. Thomas the installer will drive home the use of the neutral gray and tell you that the colors people pick of their grout never turns out the color they expect it to. This fact needs to be re-inforced by the showroom salespeople. Choosing the color for the grout, I thought I had a perfect pick. Unfortunately, after mixing the grout with the latex enhancer/sealer (recommended I get, I had no idea what it was for) the grout dries 5x lighter than the shade you think it will. It also causes the grout to dry super fast and adhere to the tile face itself before you can wipe it off with a sponge leaving residue in the nooks/crannies of the tiles. Very disappointing. Luckily, again, Thomas was patient enough to come back to help rectify the problem. He brought a grout residue remover and with a LOT of elbow grease, was able to take the remaining grout off the tiles. The product also did have a darkening effect on the grout lines which helped bring it closer to the original color I had in mind when I chose it. He also recommended a natural stone enhancer product that might further adjust the grout to the color I expected it to look like. I haven't gotten the product yet, but don't think I will need to. Mostly, I am grateful for Thomas the tile installer. He is a perfectionist to a fault (almost). But if it wasn't for him, I'd have no toilet in my bathroom and grout remnants on the tiles. The sales people at Gentiles need to be more forthcoming about what to expect when choosing porcelain tile and colored grout.

EXCELLENT SERVICE! Top marks for Eddie - be sure to request him when you call. Polite, hard working…read moreand very skilled. I don't hand out 5 stars lightly, and I have only used this company for a smaller plumbing job, but the service was TOP TIER. They responded very quickly through Yelp, someone came by to inspect the issue within the hour - a leaky shower head that two other plumbers had shined me on about for over 5 months - after Eddie came for the inspection he went gave a flat rate quote and went out to get the replacement piece and returned quickly to complete the job. So happy to have a company locally I can trust to be responsive and professional - will definitely recommend and call again. Zachary M.

It was the eve of Thanksgiving and I noticed that a hose that leads to my basement was leaking and…read moreleaving water damage. I requested a quote and KGC immediately responded and were able to stop by that same day. Alfredo was the technician who came over and he was quickly able to diagnose the issue, pick up the part from Home Depot, and installed it all that same day. The price at the end of the day was very reasonable. Alfredo was friendly, professional, and efficient. I'm definitely going to keep KGC in mind for future home repairs.

Want to extend the hardwood floor across the livingroom -- get rid of old carpet and extend the…read morenice hardwood. The staff was great, they found my hardwood floor color and after 3 years it only went up $.20 per foot! They also offer installation. Their work is meticulous and customer service is very personalized...they get back to me very quickly. Look forward to finishing this project!

Shopping was easy. They are knowledgeable about their carpets with lots to choose from. We went to…read more4 different carpet places. They were one up from the lowest price place, but they knew their stuff and I got the carpet delivered and installed within 2 weeks. Other places told me 6 weeks just for the order! Installer Justin and son Nathan did an amazing job.

I specifically highly recommend Emily LaRose at KBW. I am not particularly visionary, but what I…read morelike when I see it, as well as appreciate artistic design and beauty. Emily came into my kitchen, that needed much help, and was able to see it as a blank slate of design opportunity. She was completely up to the task and excited to have it as a clean slate. I was blown away by the renderings and was not expecting that gut reaction. We have had our kitchen now for 3 years and it designed SO amazing that I still feel amazing to be in the space. The entire design was not only beautiful but highly functional. I would not change a single drawer or cabinet. Some people are lucky enough to do as a profession what they have gifts in, Emily is one of them. I can't wait to work with her again. At the end of the day, its not just a kitchen, its where we are a family, now we all congragate to this space.

They have a Great showroom and the designers were super helpful I'll definitely be back in the…read morefuture to remodel.