Doctors and patients - pay attention! I just had nasal and…read moresinus surgery with Dr. Archilla. I have to say how refreshing the experience was, in every sense. Not only was it a success and I am breathing better than I had in YEARS, but Dr Achill and his staff were amazing! The compassion, empathy, professionalism and quality of care I received is not a common thing these days. A doctor and his practice that embraces such care is of great value and I would highly recommend Dr, Archilla for your ENT needs.

I had the absolute pleasure of seeing Dr Archilla and his PA, Rachel. The doctor is warm, caring…read moreand makes you feel comfortable. He explained what the procedure would be in terms you could clearly understand. His treatment plan and approach to rectifying a problem is done with careful consideration of the problem and any other underlying concerns you might have. Rachel was effective in taking all of my information and explaining what she thought the doctor was going to do. I would highly recommend Dr Archilla to anyone looking g for an ENT

Dr. Mandell diagnosed and treated my infant daughters tongue and lip tie. Even my pediatrician…read moremissed this problem. After the 2 second procedure she was immediately able to eat better and latch better. The staff were knowledgeable and efficient. Thank you Dr. Mandell

Dr. Mandell is one of the best doctors I've ever seen. He is very enthusiastic and knowledgable. It…read moreis clear that he is extremely passionate about his job and the fact that he loves what he does shows in his work. Aside from his great bedside manner, he is really thorough and kind. He will actually take the time to help you regardless of how long it takes and not just dismiss your concerns and rush you out the door. Such a personable doctor, I would definitely recommend without hesitation.

I just had an appointment with Dr. Brodner this morning. The young gentlemen that assisted me was…read morekind and efficient. I am surprised by all of the dissatisfied comments. Dr. Brodner was very polite, respectful, listened to my answers carefully. He made suggestions and was direct in telling me to stop doing some of the things I've been doing. Overall, I highly recommend him. I've been in healthcare for 30 years. I don't mention that during my appointments. I want to evaluate their care based strictly on being their patient. I also leave my emotions out of my visit. For reference: I had the best Ortho surgeon and he had horrible reviews. NOT because he wasn't one of the best in the country, but because he was very direct and didn't chit chat. People lost their minds over that calling him rude and saying he had a horrible bedside manner. No... he was extremely busy and did not waste time on anything but necessary facts. I picked up on that immediately, and was not offended by it. Healthcare is inundated and I don't foresee it getting better... on the level/amount of patients we see per day and all of the additional data entry, chart reviews, and chart notes. Our society has become emotion driven without seeming to care it's also become a breakneck pace in healthcare. You don't have to leave your appointment feeling disgruntled if you enter it with patience and grace. Additionally, sometimes there is no clear answer or it's discovered over time. Dr's are not God and the pressure/expectations placed on them to be charismatic in addition to everything else they have to be is not reasonable. That said, I do agree none of us need to be rude or condescending either, if you arrive with patience and grace. I had asked a patient what was wrong because she was treating me horrible and I hadn't even begun her exam. She apologized and said she brought in her suitcase of things going wrong in her life and was beating me up with it. Be mindful of the energy you bring to the appointment.

Dr. Brodner performed balloon synoplasty on me mid August 2025. I was told surgery was a success…read moreand that recovering period would be a few weeks. It is now almost three months later and I am still having extreme sinus difficulties and have been back to his office several times to see what else could be done. What annoys me most is that every time I went back I was examined by his assistant. I feel that I was just being passed off and now I have been told to contact a research hospital as there is nothing else that can be done. Extremely frustrating after going through with surgery which did little to relieve problem.

Doctor Webster did a great job. Very professional. I will go back every year to have my ears…read moreexamined.

Parents & patients this is not the only ENT in the area! They are money driven and want paid…read moreupfront and treat you as if you don't pay them you won't be seen. There's no thought of patient care at the start of seeing this practice. It's truly a shame.

I saw my Internist and he recommend Platinum ENT. They have probably the nicest medical office I…read morehave ever seen. I saw Dr. Milo Bastianelli, who is very personable and professional. Excellent experience, I highly recommend them.

Everything could improve. Dr Parnes back in the day was great. But his staff and the dr were…read moreawful. Dr Parnes could not figure out my ear issue and than didn't want me. Turned out I had fluid in my ear and a great ent Dr widdick healed me. Good luck. Dont need him and dont want him.

Dr. Visaya is phenomenal! We have brought two of our sons to him. The first was our 3 year old who…read morehad a cistrunk procedure and then our teenager for a broken nose that had to be surgically repaired. We couldn't possibly be happier with his jovial disposition, his immense knowledge and his professionalism! My3 year olds procedure was difficult for all of us. Who wants to see their 3 year old undergo surgery? However, Dr. Visaya's bedside manner is unmatched. He put us at ease with the entire process. 2 years later you barely notice our little guys scar because Dr. Visaya did such a great job! We highly recommend him!!

Absolutely unacceptable experience -- I wish I could give zero stars…read more I don't usually leave reviews, but what happened here deserves to be addressed. My daughter had an appointment scheduled for May 27th at 3:40 PM, which I booked on April 17th. The referral was sent from her pediatrician on March 21st. I arrived at 3:37 PM, already having completed the registration in advance. After waiting 15 minutes, I was called to the front desk and told they had not received the referral and that I would need to contact the pediatrician's office myself. I asked if they could call too, since providers usually get through faster -- they said they would, but they didn't. I then spent 30+ minutes on the phone trying to track someone down, while still in the waiting room. I finally got in touch with someone from the front desk named Chelsea, who was rude, condescending, and dismissive throughout the entire interaction. She told me: It was my fault for having an insurance plan that requires prior authorization. It was my fault for scheduling an appointment with a doctor who wouldn't be in the office that day -- something I was never told when booking. That it was not their responsibility to notify me that they didn't have the referral approved, even though the appointment had been set for two months. When I asked to speak to a manager, she told me the manager "might" be in a meeting and wouldn't even check. After asking again, she claimed the manager (Cassandra) would call me back. I still haven't received that call. Chelsea then asked if I wanted to keep or cancel the appointment -- even though they had already told me my child couldn't be seen due to the missing authorization. She also asked if I was going to pay out-of-pocket, which felt incredibly insensitive and unprofessional, especially after everything that had happened. For context: Before even booking this appointment, I called Dr. Kay's office and confirmed that they had received the referral and that everything was good to go. When I brought this up to Chelsea, she said she had no idea who I spoke to and that it was clearly "my fault." All of this happened in front of my child, and it was not only frustrating but also embarrassing. I've never had such an unprofessional experience at a doctor's office -- especially as a first-time patient. The way I was treated, and the complete lack of accountability or compassion, makes it clear we will not be returning.

Horrible experience with this doctor extremely rude talks like he just did a line. has 0 people…read moreskills very dissatisfied with his service went to see him for my sons enlarged tonsils absolutely will not be seeing him again sucks that people like him who are dealing with kids in his practice has no patience for their parents or kids period. If you go to this place they will take your money and rush you out of the consultatio I would give this place a big 0.

I just met with Dr. Parnes. He is the third ENT I have seen in the last couple months. I was very…read moreimpressed with his knowledge and ability to give guidance to me as I am dealing with throat cancer. I highly recommend him as a specialist. You could not ask for a more competent specialist in my opinion. Thank you so much Dr. Parsons.

I was referred to Platinum ENT due to tinnitus. I first me with the Audiology Technician who…read moreexplained exactly what the tests were and what they could show. Then he performed a very comprehensive test. He was efficient, knowledgeable and made me feel very relaxed & comfortable. Then I met with Dr. Bastianelli - my ENT Doctor- who explained what they expected once they had the second test - my sonogram - which, unfortunately, hadn't been forwarded to him. He was very professional, and answered all my questions & concerns. I told him I'd expedite delivery of my sonogram. Two days later I dropped off the sonogram (04/15) and my Consultation Appointment is in three days. I expect that whatever the test results show I will be in good hands.

This is the DOCTOR THAT OWNS THIS HORRIFIC PLACE THEY CALL ENT SPECIALISTS!!!!!!…read more I choked as I wrote that! This Doctor did nothing. I asked to speak with him since he owned the practice and was told no. Worst experience of my life. Go to CVS off Jog and Boynton Beach Blvd. the entire pharmacy has the most trouble with there office and they are far from showing any empathy at all I WOULD NEVER RECOMMEND THEM TO AN ENEMY Both me and my kids had surgery in this practice w dr Visaya. He was nice. But young and not seasoned at all. Still has a lot to learn. I had many problems with my kids surgery as well as mine in . November with Dr Archilla. I called Friday to have a script approved, due to a complication from the surgery. This was never called in to my pharmacy. I called during office hours. As a mater of fact. Very early! You will never get to see the dr you want. They overbook. The weight is ridiculous, the staff are miserable people, and get very rude, with no repercussions. This is one of the only Pediatric ENT in Boynton Beach, so I had no choice but to select them. So I called the office and left him a message at 10:00 am Saturday. I received a call back a call back at 4 pm and his demeanor was extremely aggressive, rude, non caring. He told me to call back on Monday if I want a script. THIS IS NOT THE DOCTOR, IF YOU WANT A CARING PHYSICIAN, or one who responds to emergency calls, or willing to help you after Monday through Friday! I was discharged with no follow up treatment and that is considered patient abandonment. I contacted everyone I could and reported several claims to my insurance company Lori the office manager. Is clueless and the biggest nastiest person you will meet!!!! TERRIBLE OFFICE! TERRIBLE DOCTOR! I would NEVER RECOMMEND THIS OFFICE TO ANYONE.

This Dr had the worst bedside manner I have ever seen . He definitely should not be in pediatrics…read more He had absolutely no patience for my 5 year old daughter being a little scared to have a 12 inch scope put in her nose and rudely walked out of the room and said abrasively she needed to be put under anesthesia. After I calmed her down and explained the procedure to her she was willing to do it. He came back in the room with a huge attitude, did the procedure, and was incredibly rude with us sharing the result. I tried to ask a few questions and he kept cutting me off and would not even answer them. I really wanted to walk out to the minute we met him but it takes months to get an appointment and my daughter was suffering . I filed a complaint to the office manager upon leaving . Do yourself a favor and find a different Dr.

What more can be said about Doctor Scott Friedberg. He is…read morecaring, understanding, and compassionate. He will explain ones medical issues in a very adroit and knowledgeable manner. He will take the time to listen to ones issues. Never in a rush to finish his observation till he feels your are comfortable and understand all your options. In short, in my humble opinion, the consummate Family Doctor.

From the owner: Dr. Scott Friedberg is a Board Certified Family Physician. He brings a thorough knowledge of…read moreOsteopathic Medicine to Palm Beach County and the Boca, Delray, and Boynton Beach areas. In his private practice, Dr. Friedberg treats a wide variety of diseases and helps his patients manage various health issues including high blood pressure, diabetes and treatment of both Covid-19 and seasonal flu's, to name a few. His main focus is always to care for the whole patient and to encourage early prevention and detection to keep his patients healthy. Dr. Friedberg knew he wanted to be a doctor since he was in the first grade. As part of his first grade class project, students were asked to color and describe what they wanted to be when they grew up; Dr. Friedberg drew a picture of himself as a physician. His parents saved that picture and it now hangs in his office as a reminder of his commitment, even from a young age, to the health and wellness of others. Dr. Friedberg is one of the few true Florida natives! He was born in Miami, and completed his undergraduate studies in psychology at the University of Florida. He then attended the nationally recognized and award-winning Nova Southeastern University College of Osteopathic Medicine in Ft. Lauderdale, Florida where he graduated in 2000. Dr...