Tesla Elon Musk Ace vehicles kind personality…read more Gorgeous showroom Great mechanics adjacent to the building the staff proper & professional A zillion star for this man and his company A Foundation he works with his brother as well as Space-X

I came in with an emergency, and the team fit me in right away. The service team was busy with…read moreclients, but Julian Shannon saw how much I needed help and made time for me. He listened, understood the urgency, and did what he could to accommodate me. I have used many service centers over the years and never had a bad experience, but this one stands above the rest. I live an hour and a half away, and I will bring my car here for all my service needs.

I have never been a fan of going to car dealerships because, in my experience, it always feels like…read morea game, and you're often given outrageous numbers or pressured into making a decision. I actually went to another Kia dealership before coming to Smithtown Kia, and after THREE hours of them wasting my time, I walked out completely frustrated. My experience at Smithtown Kia was the complete opposite. There were no games, no pressure, and no wasted time. Gerard was attentive, personable, professional, and incredibly efficient. Not only did he get me an amazing deal, but the entire process was faster and smoother than any car-buying experience I have ever had. I genuinely never expected to have such a positive experience at a car dealership, but Gerard completely changed my perspective. He made everything easy, straightforward, and actually enjoyable. I HIGHLY recommend Smithtown Kia to anyone on Long Island looking for a new vehicle. Do yourself a favor and ask for Gerard Rennie -- you will not be disappointed! Thank you again, Gerard, and everyone at Smithtown Kia!

Recent oil change and inspection experienced sharper customer service, improved soft skills;…read moreservice quality is a constant. A 5 star experience. It influences why customers will keep leasing or buying cars from them.

A random search of Used Cars near me brought me to salesman Kyle Manuelian. I had never even heard…read moreof a Lincoln Corsair but it was in my price range so I figured I'd check it out. This was a no pressure purchase. I was looking at new vehicles, but I wanted to check out this used vehicle because it had all the bells and whistles. Kyle let me test drive by myself. I liked it. I sat down with the finance guy. I asked them to change the tires for me and it was a deal. I got my all weather mats, used but better tires than what was on there and the car only had 23K miles on it and it's a 2020. Kyle was patient & not pushy even though at the end I found out he needed my sale for his bonus that month. I've had my car now for 6 months. Very happy with my purchase. And happy to not be leasing anymore. But I'm still getting used to the piano keys for a gearshift. I still find that very odd. 5-28-2025

This place sucks - sold me an extended warranty when we…read morebought out the lease and then said the portion that wasn't used is refundable- when we traded it in for another car they refused to return my three calls - i would not go to this place

Good Afternoon, I picked up my 2022 Subaru Ascent this morning. It was in the service shop for an…read moreupper oil pan leak and a leak in the transmission was also discovered. My sales rep Jeff Barkan, who I have bought 7 cars from over the years, hooked me up with Chris Aleman as my service advisor. The service department provided me with a loaner car, a 2024 Forrester that was very nice. The Service Advisor Chris could not have been nicer or more professional and was very accommodating and took terrific care of me and my service needs. As stated above I have purchased 7 Subaru vehicles from Competition and will be purchasing an 8th in the near future. Thank You Joe Zogbi

Horrendous experience at this dealership for the 2nd time. Originally, I was told to pick up my…read morebrand new vehicle on a Thursday night. Should be an amazing experience, except for the fact that the sales manager forgot to inform the staff and the car was not ready for me to pick up. A year later, the service department took in my vehicle and quoted me 90 minutes for the service. They found that I needed an alignment, which is perfectly acceptable, but they decided that would take 3 more hours (??), they did not tell me this and they did not offer to get me a loaner for the inconvenience being that I would have to sit at a dealership all day. When I left, the service manager asked if he could do anything to make it up for me. I told him to discount the service, he threw up his arms and walked away. I'll never go to Competition Subaru for anything, ever again. Fool me once, shame on you. Fool me twice, shame on me. I would suggest thinking long and hard before visiting this dealership.

Great team, great service, never felt pressured, only felt that they wanted my business…read more Great value on my trade in, never felt like I was being "upsold" anything ... great experience !!

Toyota is getting worse and worse. So far the worst dealer to get service at. Made an appointment…read moreonline and get turned back just because they don't see it. Showing them the confirmation on the phone is not enough. Don't even try them. Gonna trade my Toyota in because their dealers suck. That's why they are trying to lock you in with the finance lock coming up.

Just purchased my second used car from this dealership and once again the process was seamless and…read morestress free. I purchased a used Toyota Highlander about 8 years ago and it still is a perfect car. I'm keeping it. But I wanted something new and sporty so started looking at Audis online. I knew what I wanted but there was no urgent need. Then I drove by this dealership on the way to lunch and there it was! I researched it online over lunch. Stopped by after for a test drive with Dennis and went home and thought about. Absolutely NO pressure put on me by anyone. Deninis had given me his cell, so I texted him a couple of questions- and then we actually did the rest via text! I never even had to call anyone. I made an appt to come in and sign the paperwork. Everything was done, ready and as promised and I was out the door in 25 min. Ryan was my finance guy. Gave me takeaway info on the possible warranty- but again, absolutely no pressure or hard sale. So appreciated. I went back because of my first experience and the quality of car and I'm just as pleased with my second experience. I would totally recommend and if I need another car- I'll be back.

I had my car owed to smith town haven and they refused to work on the car because it had a warranty…read more the guy name david left a nasty aggressive voicemail on my phone .

We recently had the pleasure of servicing our Ram Promaster at Smith Haven CJDR. The entire…read moreexperience was thoroughly positive. When a warning light appeared on the dashboard, I immediately called service. Malika answered the phone, and provided me with exactly the information that I needed to reassure me that I could drive the vehicle home. When we arrived at the dealership the next day, Larry and his service staff met us with their usual warm and friendly greetings. Several days later we were able to pick up the serviced van. We want to thank Larry and his service team. We appreciate all of the efforts that were made to meet the needs of the customer. We will continue to service our van at Smith Haven and we recommend others to do the same.

Brandon Smith was great! He took the time and effort to get me into my new truck asap! Walked in on…read moreSunday, drove away Monday! Great customer service and the staff were very professional. No BS!

Competition BMW is truly one of the best dealers on Long Island. My family has used their service…read morecenter for years and had nothing but good experiences and my personal experience with sales over the past few weeks was unbelievably incredible. I was in the market for a very specific used Volkswagen Atlas and got an Autotempest alert late one evening that one would be coming soon at Competition BMW. The morning after I got that alert I went into Competition knowing the car likely wasn't ready yet. Upon walking in, I was greeted by the receptionist who immediately got me a Client Advisor, Zack Mitchell. Zack is an absolutely wonderful salesman, person and truly has become a friend. He is a real car enthusiast who loves BMWs as well as other car brands and understands how important cars are to enthusiasts. He also knows sales and how to help people throughout unique circumstances to make a deal happen. Not once was I pressured into anything throughout this deal. After explaining to Zack my situation and that the car may not be ready yet he immediately walked the lot with me to find the car while also talking about life and our shared passion for cars. We found the car and went to grab the keys so I could check it out. After knowing the car was the right car for me we went inside to talk numbers. The car was priced very well and I got a deal that was respectable on all ends. They went above and beyond to beat offers on my trade in (a 2013 VW Touareg that likely wont even hit the lot) and did not needle me when I made them aware I couldnt purchase the car that day. When I was ready to purchase the car we returned and met the finance manager Helga Carroll. Like Zack, Helga is a lovely person and new friend who truly has a passion for and skill in finances and helping people through situations even if they are unique. Our situation was not easy to deal with and Zack, Helga and the rest of the crew at Competition BMW handled it with seriousness, respect and patience. The day I picked up my new car was honestly more special than I could've ever asked for. Setting up insurance with Zack was a breeze, paperwork with Helga was quick, easy, stress free and light hearted and my car was professionally detailed and ready the second I pulled into the lot. Zack gave me all the time I needed to get the Atlases settings to my liking and even got involved helping me to take awesome photos with the new car. Aside from cars, the level of personal respect from every member of the Competition BMW team was phenomenal. Everyone smiled and said hello, offered to get us whatever we could've wanted and went above and beyond to make us feel respected. I know this is a long review but when you get such a wonderful experience with people you really like leaving a real, unbiased review is important. Please visit Zack and Helga when you need a new vehicle, you surely won't be disappointed. I will proudly be buying my cars in the future from Zack and Helga at Competition BMW.

I absolutely would never recommend purchasing a car from BMW of SMITHTOWN!! We purchased a brand…read morenew 2024 X5. We are having a problem with the battery and went in to see the service manager, JOE!! Joe would not come out and talk to us. We could only speak to the service rep. So we called BMW CORPORATE and they followed up a request to have BMW call us. Two weeks have gone by and no call so we followed up with corporate again and two more weeks went by and no call from Joe the SERVICE MANAGER!!Corporate is just a calling Center and the reps can't do ANYTHING!!! Nothing but answer the phone and request the dealership call you! The dealerships are individually owned. IF YOU ARE THINKING OF BUYING A BMW DO NOT GO TO SMITHTOWN BMW!! Buyer be where!! They give you No service and they couldn't care about your car!!!

Had a very easy time selling my Kia Telluride with Brian. Would happily bring a car to sell there…read moreagain!

Thieves. Brian comes off as a good guy until you take the car and problems show up. He ran us…read morearound until we had to go to our mechanic for the repairs then he would not pay for repairs. Save your self some trouble and go somewhere else.

Bait and switch. Deceptive and dishonest! I got a quote that I liked from TrueCar so I scheduled an…read moreappointment. I attached the TrueCar quote as a photo. Ava left a message on my phone and I tried to reach out 3 times to verify but she never called back. The next day, I drove 1.5 hours to the dealership. I brought my quote to show the salesman. The salesman said that Smithtown Nissan does not do business with TrueCar and that someone acted independently to post this deal on TrueCar. That is complete nonsense. Here is Smithtown Nissan's TrueCar page: https://www.truecar.com/dealership/smithtown-nissan-414996/listings/?newness=u . I asked to speak to a manager (older Latino man). He reiterated what the sales associate said. He was arrogant and stopped the conversation to casually speak to a friend asking me to repeat myself. Being that I drove 1.5 hours to get there and the same distance to get back, they wasted my time. IF THIS HAPPENS TO YOU: There are ways to fight back. Take them to small claims court. AI will guide you through the process. I have only done small claims once before but the dealership has to send a representative after they are served and that is a nuisance. You won't get repaid for your time, but you will earn your gas/toll money back as well as any fees that you pay to file in court. Most importantly, if they mess with you, get them back! It is easy! Most importantly, don't do business with dealers who don't honor posted prices. I walked out of there, called TrueCar customer support (they picked up almost instantaneously) and today I will file in small claims court for 20 dollars in gas. My time will never be repaid, but at least I will be a thorn in their side. PLEASE VOTE THIS UP if you had a similar experience.

The salesman khriy budd is very deshonest - after i signed all the paperwork he told me there was…read moreonly one key and said he would get me one, but never did . Called the used car manager and he told me he couldn't help and wouldn't do anything to help me and that i would have to pay for it. Overall Very Dishonest used car sales department and Very Poor Customer service.