Worst cleaning experience. We hired this company to clean our new house prior to our move in. I was very specific with the items I wanted them to focus on. They showed up two hours late, I wasted so much time waiting on them. When I called Tina she said oh, it's not her fault one of the girls didn't show up. Wow! It would have been nice to let me know, as I was driving from 35 minutes away, but nope, it's not Tina's problem. We hired them to deep clean our 4 bedroom house. 2 ladies, 4 hours for a total of 8 hours of cleaning. Keep in mind the house was empty and already in clean condition other than renovation dust downstairs. The only thing they did was vacuum upstairs and sweep the wood floors. Dust was still everywhere. I have a feeling they just sat outside for the afternoon enjoying our great backyard. I am so disappointed. We had new baseboards installed and painted 2 days prior to their cleaning, and now some were caked with dirt. I asked for the spiderwebs outside the front door to be cleaned, they didn't touch them. Avoid this company. The owner takes no responsibility for her workers' poor service nor attempts to make the situation right. Please see photos. read more

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I scheduled this company for a move-in cleaning, and wasn't exactly pleased when I started to move in to my new house. There was dust (and hair!) still in the cupboards, cobwebs under the sink, dirty blinds, etc. I wish the ladies would have asked for more time to clean if they needed it, but it seemed like two people for six hours in a small three-bedroom home would be enough. In the end, I asked for a small refund, which the boss agreed to. She said she would bring it by. However, instead of bringing the refund herself, she sent the two cleaning ladies! It was uncomfortable and unprofessional. I went with this company because of all the great reviews, but I had a disappointing experience. read more

Let's start off by saying the experience of working with Genesis to clean our home was very professional, courteous and affordable. Arcelia, showed up on time and cleaned our house for almost 8 hours non-stop and while refusing to accept a gratuity. She paid close attention to all of the little details in each room before moving on to the next. She did a wonderful job and we will be requesting her for the next cleaning service that we have and most definitely will be patronizing Genesis in the future. read more

Finding a housekeeper that you can trust, that will do a meticulous job of cleaning, and they will treat your home like a special and respected place is nearly impossible to find. But I was fortunate to have been referred to Agustina nearly six years ago as a potential cleaning service. Augustina has a couple different housekeepers come the first couple years and they always did a terrific job. Their prices were very fair, and just as importantly, nothing, I repeat nothing was ever missing from my home. Initially we were in Rancho Santa Fe, then moved to Carmel Valley. When we moved, Agustina assigned Maria to focus on our home. We had the service come every other week for a couple seasons, but generally had her come once a week. It has been an enormous help, and o would recommend Genesis without reservation. We would use them forever, but we are now moving out of state. read more

Genesis cleaning service is top notch. Tina was excellent in her response time to my unusual situation. I had a tenant destroy my apartment leaving walls/ceiling/floors/appliances/bathrooms in a state of disgust to the point where contractors would not work in the apartment until something was done. She and her team powered through it working 10 hours on one day and coming in on a holiday to get it done for me in a very timely fashion. I will be going to her and her team from now on for all my cleaning services. read more

Tina and her husband were really nice and did a great job. Definitely calling them to come back. read more

I needed a home cleaned on short notice - escrow closing in 3 days...found Genesis here on yelp* and called...Tina answered and said she could be there the next day! Tina and her husband did a thorough cleaning of this large vacant home and they did a fabulous job! Sweet couple too, I'll put them at the top of my list of reliable real estate contacts~ read more

Have to get my house deep clean before selling my house and tina's team did amazing job. Thanks to you for helping me last minute

This cleaning company was awesome and did a very diligent job!!!! Detail oriented and very professional. Please give business to folks who go above and beyond like Genesis cleaning services!!! read more

I called at the last minute and was able to get someone the very next day on a Saturday morning! The two ladies who cleaned our home were courteous, professional and had great attention to detail. We will definitely be using them again! read more

They did a great job cleaning my apartment and preparing it for move out. Also, the rate was very reasonable. Highly recommended.

Augustina and her crews have taken exceptional care of our home and fine furnishings. I highly recommend this service. She has been cleaning for us for at least 4 years. read more

Faster than anticipated renovation and move out - needed to ready a 1200 sq ft. house for showing and sale single-handed. Thought about saving money and doing the cleaning myself - have to say, I am so happy I called. Reasonable rates for really hard work - they got the tops of cupboards and all the shelves, not to mention the windows, screens and sills look AMAZING. Got the stove and fridge - really hard working, efficient and the place looks great. If I were staying they'd be my regulars! Arranged cleaners for Saturday on a Friday, too! read more

Tina and her girls are awesome! Prompt responses and booking time. They arrive on time and work efficiently. Very courteous of baby napping too. The house always feels brand new when they are finished. I'm so thankful for their help - this time it was to get ready for hosting thanksgiving and the house is spotless! Highly recommend this company, I will be using them again for sure. read more

Maria and her helper were very detailed and paid attention to the cleaning needs of my condo. I had moved out of my condo and converted it into a rental. The ladies made sure that everything was clean from top to bottom to ensure a safe and clean living environment for my tenants. I would definitely recommend this company to any of my friends in the SD area for their cleaning needs. I even left a copy of my invoice for my tenants in case they need a cleaner too ;) read more

I contacted Genesis this week to get my house cleaned the same week. Maria and Jazmine came out and did a fantastic job. I asked them to focus on the kitchen and 3 bathrooms and I was not disappointed. I had tried 2 other companies in the past couple months and had to reclean after they left due to a poor job. I'm happy to say I do not have to do that with the work done by Maria and Jazmine, I will contact Genesis again. read more

Today I had 2 cleaners come today for the first time to clean my home. I was not there for the cleaning but it was great to come home to a clean house. Every room was cleaned from top to bottom and their attention to detail was great. Setting up the appointment was easy and they kept in constant contact with me and even sent a remind text 2 days before. Excited to be continuing my service with them. read more

They are terrible, 1 lady came and a man, didn't sweep floors before mopping, didn't even mop the kitchen floor or downstairs bathroom, I should've kept my money and cleaned myself . read more

Maria and her crew have cleaned my house several times. I am very happy with the service, my house is clean, and cleaned quickly. I would certainly recommend her to anyone who needs their house cleaned. read more

Genesis was very prompt in returning my call, I received a VERY thorough cleaning at a reasonable rate, and Tina was very flexible in regards to payment. Highly recommended! read more

Other than going over the time we had scheduled, she did an amazing job. I was moving out of my apartment and needed a deep clean. Within a few hours, it looked like no one had ever lived there. Will definitely use again. Thank you! read more

I highly recommend Genesis cleaning. Tina was very responsive and arranged for two people to come out and do a deep clean on a weekend. Maria and Juana cleaned the whole house thoroughly and went above and beyond my expectations. The kitchen, restrooms and wood floors were spotless. They even asked me if I wanted to use Bona or Mr. Clean on the wood floors. In the past I have used new cleaning service each time since I was not happy with any of them. Maria and Juana were very hard working, polite and pleasant to work with. They took the right amount of time to clean the 1400 sqft, 2 level house and the rate was very reasonable. I have already booked them for a monthly cleaning since they did an amazing job. I called Genesis because of the great reviews on Yelp and fully agree with the other reviewers about what an amazing job they did. read more

I have used Genesis cleaning since 2011 These hard working women are through , careful, and pleasant. When I left a rental the move out clean was thorough and I received full deposit, owner stated they would not need a move in clean! Now at my home I only use Genesis, they are reliable, trust worthy so that I can go to work & not worry. I highly recommend Genesis cleaning services for your North County needs. read more

I highly recommend them. Tina was able to arrange two people to come out and clean on a very short notice. They throughly cleaned the whole house. They went above and beyond my expectations. The restrooms were spotless. The floors were shiny. The blinds were very clean. The whole house looks amazing. They were able to exceed what I was expecting. I am definitely going to continue to use them. I your looking for hard working and honest people they are the ones you should give a call. read more

Tina was very professional and nice and worked with our timeframe. Her team made sure all the rooms were spotless and the whole house had a "just moved in" look! We really enjoyed how warm everyone was and they felt like family. I would recommend Tina to anyone! read more

As an out-of-town owner of property used as vacation rental when we are not here, I have been very happy with the dependable service provided by Tina each month and the extra care her staff takes to do the precise things I ask of them and the attention paid to every detail. Last year was our first year of using this service after sudden departure of previous housekeeper. Our renters mostly return each year, have very high standards, and have let me know in the past when they find anything wrong, so it has been a huge relief to me to have this job being done well. Upon arriving this month for our winter stay here, we were delighted to step into a sparkling clean condo with a nice fresh smell. As a business owner myself, I know that things can go wrong when managing staff or growing a business too fast, but I'm sure hoping the good experience I've had will continue for years more and that others can experience the same. read more