This is my updated review!!! EVERYTHING is squeeky clean! These ladies were awesome, great…read moreattitudes and they even arranged my daughter's stuffed animals on get bed! Patricia, the owner is so responsive to get clients. I messaged her with what I needed and her staff did that and more! My daughters and I were so happy when we came home! Thank you! As a very selective consumer, I wholeheartedly recommend this company and their stellar service.

I am not thrilled to be leaving Patricia and A Definite Difference a less than 5 star review, but…read moreI'll share my experience and you can decide for yourself if you want to use her services. After emailing a few housekeepers on Yelp, I settled on A Definite Difference as Patricia wrote back quickly on pricing for my home and was able to schedule a cleaning very quickly. She quoted me $75-$90 for my small one bedroom home, which was on par with her competition. Her cleaners showed up on time as promised, and I was surprised to see 3 of them. I figured I'd go run some errands so I could get out of their way, and when I returned just over an hour later, I was informed there was a leak under my bathroom sink. I have lived in my apartment for over a year and have never had a problem, yet somehow in the hour these cleaners were in my home, this leak came up on its own. The staff was very defensive when I said it was a very odd coincidence, which made me think they caused the leak. I spoke with Patricia on the phone, and she asked me to send a video of the leak. I sent that along with some photos of spots her cleaners had missed. Her reply was simply to get my email address for the invoice. I received an invoice for $90, and not even an apology for the leak or the missed spots. Most of the apartment was very clean, and they were definitely fast, but it seems very damning that a leak sprung while her staff were cleaning. I had to call a plumber and deal with that issue on my own, with no offer from Patricia to discount the cleaning. I have given her over a week to reach out to me and address the issues, but she ignored both the leak and the overlooked areas, so it is clear she's happy billing me and moving on. And the total was on the high end of the estimate, no less. I won't be using them again. Photos of the overlooked areas are attached to this review. UPDATE #1: Patricia posted a response on my review claiming I was supposed to contact her. I've uploaded a photo of our Yelp messages where she said she'd get back me. The only thing she got back with me about was the invoice, ignoring that there were overlooked spots. My place is an older building, not sure what that has to do with anything. And no, it wasn't "extremely dirty" before the cleaners. I have pictures I took of the apartment a few months before the cleaning was done, and it looks basically identical. Patricia never asked anything about the condition of the house, and I never claimed it was clean, dirty, or anywhere in between, so do NOT claim that I wasn't honest about ANYTHING. I can post the earlier messages as well, if you'd like, where I simply asked for pricing on mopping all the hardwood floors and cleaning the bathroom and kitchen. Listen, Patricia, you own a business, you need to act like you own a business. When a customer has an issue, you need to address it with the customer. I got no apology for the inconvenience of having to call a plumber, whether it was your staff's fault or not. Obviously I cannot prove they broke it, and you cannot prove they did not. But you don't ignore that. You apologize for what is now an inconvenience for me, and perhaps offer a discount for the trouble. Further, when I point out actual cleaning issues you've overlooked, you don't even address those issues? Again, no apology, no discount, nothing. Of course I'm going to post a detailed explanation of your poor business practices when you do that. I gave you every chance to make things right before coming here, but you didn't seem to want to do the right thing. And to come on here and say I wasn't honest about something. Sorry, YOU are the one who is not being honest. All of our conversations are documented, and I will post more screenshots if you want to keep making false accusations.

As a native San Diegan, this was the most amazing housecleaning experience that I have ever had! I…read moreresearched quotes from 10 other cleaning services, so let me save you the time, and let you know that this is the best cleaning service in San Diego... From customer service, to punctuality, to attention to detail, Adriana's Legacy Cleaning is the whole package. Jessica is the embodiment of professionalism and customer care. She went out of her way to spend as much time as was needed on the phone with me to answer all of my questions. She even discussed the story of Adriana, the namesake of the business, who was diagnosed with cancer. It was Adriana's dying wish to have Jessica and her husband Mitchell continue on her legacy of excellence after she tragically passed away... Once I realized that this was a venture with purpose, I was even more sold. Mitchell and his crew arrived on time, with all of their own cleaning supplies, and they worked extremely hard for 3 straight hours. The results were phenomenal! They cleaned every nook & cranny, under all of the knick knacks, the tracks of the sliding glass doors, and even in the cat bed. They were thorough, pleasant, hard working, kind, and masters of their craft. I was blessed beyond belief with their service! Coming from someone who has had all different types of housecleaners over the years, there is no need to look any further... Adriana's Legacy Cleaners will be my housecleaners from now on. Their positive spirit and outstanding service have won over my business for life!

I am an OCD style cleaner, where I'll clean one area for HOURS with qtips and a toothbrush haha I…read moredecided to find a local business to pass off some of this control in my life to the professionals and to give myself (& my husband) freedom of time and energy. Adriana's cleaning exceeded expectations!!! Booking was easy and very professional and friendly. When a supervisor arrived he was kind and thorough, answering all the questions I had as this was our first "deep clean". Cleaners were kind, professional and thorough. They worked around our 2 cats and pup and us was we were in/out of the home. The supervisor came through for a check in at the end which I loved for quality control (as a small business owner myself, I believe this is so important in all businesses). It feels so good to have our home sparkly clean and refreshed!

I have been using this cleaning services for almost a year at my house and my office. Maria and…read moreher team are great! I met her at my work while cleaning the offices and decided to give them a try for my house cleaning and man they are great! I have used couple different companies but this company has gone above and beyond when it comes to cleaning. NO items have been lost at my house or broken and prices are very affordable. I highly recommend Maria and her company for your next cleaning service! Very satisfied customer

Ilcy and her team did a fantastic job cleaning my house. They were extremely detailed and thorough…read moreand did an amazing job. I will be using them for monthly cleanings!

Ilcy House Cleaning Services are fantastic! She cleaned my house so well that I'm going to hire…read moreher! She is kind and thoughtful and left my homclean and fresh when she finished! You can't go wrong with hiring her

As soon as they arrive they try to increase amount of time they need to clean. The photos are…read moreimages taken upon their arrival. Nevertheless I politely asked them to leave not falling for bait and switch when I agreed to 4 hours now you want longer and have not even begun. Backup cleaning service came and did a wonderful job.

ABSOLUTELY HORRIBLE... They couldn't even handle a small studio…read more The owner of this company does NOT care about customer satisfaction. They charge more than most of the other cleaning companies and because they have good reviews, I figured I'd give them a shot. Ohh, was that the wrong decision. BEWARE, they will sound excellent over the phone, but the outcome will not be consistent. It's like watching a movie where the audio and visual don't match. Trust me, look elsewhere.

Fantastic company, very resourceful and always willing to go the extra mile. I highly recommend…read moretheir service! They oversee a few of my commercial and retail centers, I made a change as I was receiving many complaints from our tenants on cleanliness and trash cans being missed, etc., since we made the change we have honestly received no complaints and only praise from our tenants. Happy to give a recommendation, feel free to call me if you need more details. Jacqueline Krause WestMar Property Management 951-491-6310

Cecelia and Marvin were awesome to jump in and help our client ready their home for move in!…read moreCecelia was on it with scheduling, on time for appt., responses and accommodating to some delays on our side. Her crew did a great job cleaning and were fast and efficient! Highly recommend Idyll Property Solutions!

She is fabulous . She is meticulous in her cleaning and with your house. Her name is ALMA and her…read moresometime helper is her husband ARTURO. there is so many great things to say about their work !I am happy and truly satisfied. My lady before Alma was good BUT Alma and Arturo are a great team. Alma demonstrates experience and creativity. She sings sometimes and seems to enjoy her work. But I like the fact that she goes beyond just dusting and cleaning Thank you Alma and Arturo!! May God continue to bless you!! Bonita !!

Been using them for years 3+ years an I'm really picky, I will not use anyone else now! They are…read morereliable, trustworthy an always do an amazing job for a reasonable price

Marisa is very unprofessional and sent me numerous harassing messages on airbnb after I refused her…read morefake booking request and spam attempt to sell me unwanted services. Her lack of understanding of airbnb hosts displeasure with being sent fake booking requests and then harassing attitude after tells me all I need to know about how she runs her "business"

We used Clean Purpose after our renters moved out. I love the job they did, move-in move-out was…read morevery detailed down to bugs in the light fixture in the closets. I was amazed at how she was able to get the oven looking great again, I didn't think it was possible. Merissa and her team are very nice and timely. The price is right and saved us our sanity! We will be using Clean Purpose for all our move-in move-out rental cleaning.