Easy to deal with. Quick respond and great customer service. Will definitely recommend Genesis 1 Auto Concepts

I stopped in to get a quote and find out what services they provide. I spoke with a gentleman for about 20 mins and showed him my car. He was very nice and wrote down all my information. However I never receive a call or email about the items I requested. So I came to Yelp to see how the reviews were, and I was shocked to see how many people had terrible service and complained about being overcharged. When I called back I was told they did not have any quotes with my name. So I decided to look elsewhere. If you can't manage paperwork then you sure as hell can't work on my car. read more

Highly recommend Genesis 1 auto concept to friends and family. Was impressed with the out come..Jay and his staff know there work they make you feel at home.. read more

Genesis 1 Auto Concepts - Auto Customization Near Me - Valencia, California

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I can't thank Jay and his team enough for helping me bring my F-150 build to life. I had a vision and Jay was able to make it happen on the truck. I am beyond grateful for for what he was able to create. Genesis has been in the Santa Clarita valley for a long time and ever time I go there Jay the owner is there ready to answer questions and take the time to talk to you. Jay never puts pressure on you to buy anything. When your ready he is ready to build your car. Jay was able to give me a timeframe and came through on time. Thank You JAy!!! read more

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If I could give a negative 10 stars I would. Customer service is horrible, any warrantees offered will not be honored. Do not get service from this shop it is the worst auto establishment I have ever come across. Got a simple wrap and bumper replacement on my rear bumper and the clips don't align, the wrap has terrible discoloration and it's peeling everywhere. Was told I had a 3 year warrantee and when I went back after 3 months to point the issues out they told me it was normal and to come back if it doesn't change, fast forward a year from that date I came back and wanted them to replace it and they refused and claimed the warrantee wouldn't be honored because it was only supposed to be 1 year warrantee. Jay the owner is the biggest crook out there do not trust that shop. Overpriced, horrible work, and 0 professionalism. Jay the crook has a short and horrible temper and extreme little man syndrome and has the worst mannerism as an owner I've ever seen STAY AWAY!!!!!!!!!!!!! read more

If you like high prices and shit work and dudes with a smart ass mouth this is the place for you! These guys literally have no clue what they are talking about and if you saw where and how they work on your stuff you'd run cause your craps probably getting chopped up anyways. I brought some rims and tires to be mounted and balanced and not only did all the weights fall off the next day but these idiots left the UPC stickers on the outside of the tire under the rim. Took it back for them to try and tell me it's standard to leave those on the tires. I may look young and be a girl but I'm no idiot. I'd gladly take my car to Modbargains even though it's 2 hours away to ensure I'm getting quality work done by a quality team and not some hot head youngin's who think they know about cars. If your smart and care about your stuff steer clear. Jay, doesn't know how to control his out of control, rude loud mouth employees either aka Donavon. This 23 year old punk got in my husband face yelling and throwing shit like he was gonna do something. He thinks he's a bad ass cause he tracks his car and runs Nito tires (he only referenced them a million time like we have a shit) and thinks he's knows everything but like I said he's just aa other punk ass millennial. Not surprised Jay has had failed businesses before if these are the type of people you allow to handle your customers. If your employees are getting in peoples faces, throwing tools on the ground out of aggression, cussing and then calling a chick a dike because she has short hair I would say that should be grounds for termination. All in all this place is poor quality from top to bottom. **Update - currently sitting at unique wheels because the idiots at Genesis 1 don't even knnow how to balance tires. My car shook like a pile of shit after dealing with those idiots. read more

Very happy with what I had done here! Jay was very helpful, with suggestions and ideas. I had a sound system "built" for my Jeep JKU by the team at Genesis1. Service was excellent and the finished product was impressive! You have my business and referral, thank you **** second car done by Genesis **** Had them lower my Hellcat and give it a ceramic coating, Jay will make sure you're happy, good team at G1 !! read more

Genesis 1 Auto Concepts - Auto Customization Near Me - Valencia, California

Brought my wife's car to have a steering wheel put in. Man, what a mistake. To let her go in on her own (she doesn't know cars) and for me to refer this place. Not only did they charge a stupid amount (she told me after the fact) but 4 months down the line her steering wheels is loose. I don't know experts? Is that safe? Don't worry Re-did-it myself in 30 minutes. It all adds up now, makes more sense. Here this: when she was about to leave her car alarm wouldn't go off? What happens you ask. The owner suggested it was a problem before hand, not fixable!!! Her car alarm... he stated that he "thinks" he knows what it is, a wiring issue..something major (his words).. only to suggest after all this to leave the car overnight to run a "night long" diagnostic, because he wanted to be certain he knows what issue it is and when he finds it the nest morning to then start working to repair it. My wife, god bless her.. asked how much would the diagnostic cost? He stated $700-$800. Then to fix the issue would be a separate cost. My guy, are you that desperate? Praying on a girl and her car? One you just overcharged to begin with? Because she wanted a cooler steering wheel? Honestly comedy... sorry man. That ain't good business. If you read this tho, owner. Just know I unplugged her battery, let it sit for 15 and the major possible issue is gone. Never came back. Sparred you and the team $800 of computer work and who knows whatever else. Thanks for the bad business, the unreliable steering wheel job and the jokes I've had with my car club. Think guys, if they can't even secure replacing a steering wheel. What else would you trust them with? Next time, learn from my mistake, just help your wife out when she asks. I'm not first with this bad experience, not the last. This review is staying put. read more

This was the worst customer service I've ever encountered. My friend kali and I went into genitals 1 for an update on our challenger that's been sitting at the shop for 4 months with little progress done so we ask to talk to the manager instead the owner jay walks up to us with an attitude we ask politely if our car was almost done if not so we can take it elsewhere so thats when he blows up and starts acting tuff. I started recording for the safety of both of us. As u can see in the pictures he started yelling and got in my friend Kali's face and flipped him off read more

Genesis 1 Auto Concepts - Super aggressive owner jay the thief - Auto Customization Near Me - Valencia, California

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I sent my car to get a tune supposedly a 2 day tune by the owner Jay and all this shop did was remove my Pedal commander from my car that I installed myself and hid it under my dash board and had no shame in lying to me to my face saying I had a tuned car and charged me $3000 to do it such a disgrace for a performance shop I will not ever return to this shop they take advantage of there customers charge for work not even performed! read more

Stop by to get a quote they must have thought I was stupid this was actually the second place I went to went to four places everybody quoted me within 50 to $60 in the ballpark this place was twice the amount of everywhere else definitely stay away from this place read more

Mr2 Never got built, 18months of nothing.. and a 8k bill. Car was in better condition when I brought it in.. read more

Overcharging me for something small DO NOT COME HERE!!!! Go to OMO MOTORSPORTS they will hook u up with great prices read more

A huge thank you to the Genesis 1 Crew for the great work done on my i8. The vehicle wrap looks amazing , my vision was definitely brought to life. I highly recommend this Team. read more

Waaaaay over price he was supposed to powder coat my rims I pick up my car two days later the paint came off cause he painted them instead than he did my upholstery & the thread started coming apart work very poor he's a lier not a man of his word @ all.if u go to him be prepared to be beat & lied to .he talk a good one but his work does not match his word. Pls don't get beat like me .I paid 12.800$ & for what!!!!!!!!! pSA you've been warned!!!!!! read more

If you have lots of money that you're willingly wanting to spend on poor quality go here. Don't get me wrong, These guys know their stuff about cars, but they know how to drain your wallet if you're not careful. Went to this place to get wheel spacers on my car... wheel spacers run on the web for 50$ - 140$ depending on size. They charged me 198$ and didnt even take the wheels off my car to ensure that they would fit. Two weeks later they gave me the wrong ones so i had to go back in and get new ones. Then they say that i need extended lug bolts for the overpriced spacers they gave me. They quoted me 300$ for parts and 300$ labor... 800$ in total for wheel spacers!!!!!! Are you kidding me?! Professional scammers here dont go here I would know im a mechanic myself, i have rebuilt engines and done suspension work plenty of times. read more

Genesis 1 killed it. Thanks to Jay and the whole team for their responsiveness and hard work. read more

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Great shop! Jay knows what he is talking about and is extremely helpful. Definitely coming back.

Jay and Saul were great to work with and the team does a clean job. I took my Polaris Ranger Side by Side down to have a stereo system installed and my windows tinted. They did it quickly, on budget and answered all of my questions. I would highly recommend using them for any customization you might need...and for any vehicle you might have. Good company, great people. read more

The guys at G1AC installed my AMP power running boards on my Titan XD . Done in 1 day (Saturday) best price in town , Work was neatly done and as expected . I'm a returning customer (2nd lot of work I've had done .) So far I would recommend the team for your motoring needs . I will keep shopping here and hope to build a greater relationship with the guys . JS read more

One of the worst shops I ever been to. I came here to have my car get a new luck. The owner made it sound all good and that he was gonna make it look amazing. Firs the over charged me. Waited almost 5 months for the parts to even get there. Then when I took my car in to get the work done he said it'll take 2-3 days it ended up taking over a week. When I finally went to go get my car after it was "finished" it was some of the worst looking work I have ever seen done to a car. It was laughable. Horrible customer service after. The owner wouldn't even look me in the eyes when I went back in to complain and pick up my old parts. And when I called within the same hour of getting the car to ask to put the old parts back because I was unhappy he wanted to charge me $800 just to put the old parts back lol. Whole bunch of gaps. Horrible paint job. And the "grill" he made me wait a week for was chicken wire lol. Horrible place to get anything done read more

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Bro fuck this company, they charge my mom $500 for a stereo that doesn't have carplay. I could've bought this stereo for $100 at Walmart and don't want to exchange the unit. Even tho the receipt says carplay. Also they can't even align underglow properly or give me a call back to fix my rain guard that they couldn't screw back. Scummy ass people read more

Genesis 1 Auto Concepts - Shitty car stereo - Auto Customization Near Me - Valencia, California

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They are simply amazing. Good peeps, good energy and thoughtful towards their customers.

It's been a couple months since I had my windows tinted, New Tires, Rims, and High Quality breaks from this place and gotta say it's Quality stuff!! I waited to give Genesis my review.... seeing some of the bad reviews I have seen wanted to see if anything was dissatisfying on the work Jay and his crew did and have to say, I AM BEYOND SATISFIED!! My windows look amazing, no bubbles or purple tent all quality! My breaks feel great and my rims and tires I was a little hesitant about cuz I'm not use to tires that are little bulky (my husbands choice) but Jay reassured me it would look great and it does!! You pay for what you get!... a little pricey but REALLY WORTH THE $$!! read more

Genesis 1 Auto Concepts - Auto Customization Near Me - Valencia, California

Just because a young man walks in riding a skateboard doesn't mean he doesn't know what it takes to own an R32. You want to support your local shops but when the staff makes you feel as if you're an idiot that's when you just walk out. I had my hood Coated there and Jay was awesome, but whoever was there this Monday was less than helpful. *So my Son came home from Base (Camp Pendleton)this weekend and he says Jay was the one was the one he spoke to. That's unfortunate that a Owner can act like that. A little humility goes a long way. read more

Paid my invoice over the phone without examining every line item and cost. Only to find out after examination they mark up parts and components hundreds of dollars over retail and claim that parts are only marked up 20%. I showed up in person to get an explanation and was told that they didn't have one at the moment because their invoices were all at their tax accountants office ( It's 2018, there's digital records of everything, and if you have a CRM it's stored in my history) I searched each individual part number for every item on my invoice. Each one could be sourced for significantly less than they charged. One item ( EXP63161LEVKIT )stood out in particular. A leveling kit that retails at $179.99. It's charged as a line item for $1,195 and "Discounted" to $750.00. I paid over the phone to pick up my truck after hours because I had a job to get to that evening and wouldn't make it before they closed. I've attached the invoice for anyone that's curious to see how shady this invoice is. I've called, showed up in person, and called again to ask for an explanation and i have yet to receive one. Jay, if you have an explanation, let me know. Otherwise, admit that you placed extra labor costs within different line items so you could profit on my repair order. read more

Bad ass place to come! Always great service. I've been getting stuff done to my bike always leave satisfied! read more

I actually drove into their lot because I had to stop because my car was overheating. I didn't know It was a shop that repaired cars! The nicest man came up to me to ask me if I was ok. He was so nice. He could see I was in a bit of a panic. After making sure I was ok and letting me know he would help me get the car moved he asked me if I knew I had driven on the property of an auto repair shop. Only after he was sure I was ok did he start talking about checking on the car. His name is Jay and he fixed up my car fast. He knew exactly what was wrong and the charges were reasonable. I refer all my friends there now. read more

Do not come here jay is a scammer and does not how to do wraps properly he scammed me and my friend kali muscle, the wrap on the stripes were off, and it was peeling off, he has not giving my friend kali the full refund. STAY AWAY FRLM HERE!!!!!! read more

I had an AMAZING experience with Genesis Auto Concepts. They installed my coil overs on my Q50 Infinity and gave me a great deal on rims as well. The service was both quick and amazing! If you ever need to get your car stylized and looking its best, this is the place to go! read more

Genesis 1 Auto Concepts - Auto Customization Near Me - Valencia, California

Great folks to work with. They deliver as promised. Jay the owner is pleasant and listens intently to what the customer wants and needs. Will definitely recommend to others. read more

Hahaha delete my fucking review for telling the truth about you guys . Brought my car in and they over charging for everything ? Rediculous place to go to for any type of work . Fuck you jay read more

I came to this place thinking i found a honest , knowledgeable shop . I was wrong ! Jay is a theif and a liar. He will overcharge you and take advantage of you. He is shady and will try and manipulate you. I came here with my BMW 328i 2012 and my car needed a reflash and to register a new battery , and he wanted to charge me 3,500$. I asked him to show exactly what he was going to charge me and he refused to show me. He began to realize i was catching on to his bluff . He got angry and began to curse at me , and started yelling out disrespectful things and trying to kick me out . Long story short , i got up in his face and made him look like a b**** . He didnt want to catch these hands and got scared to the point where he threatened to call the cops so i left . Dont talk sh** if u cant back it up! DONT COME HERE ....!!!!!!! read more

These guys are number one for a reason. I dealt with Jay, the owner. Jay is down to earth, humble, friendly and extremely knowledgeable. He designed and had his guys install a super loud Rockford fosgate sound system on my Harley road king. All of my bikes lights were upgraded with daymakers and LEDs. Not to compare, but they guys are the equivalent of West Coast Customs or better! You should see the things these guys are capable of doing to your toys. If you have a custom car, truck, bike, boat, etc. and are looking to customize, look no further! Trust me. read more

Genesis 1 Auto Concepts - Auto Customization Near Me - Valencia, California

I'm reluctant to write this review because I'd have to admit I was duped.... If you don't mind spending above top dollar for mediocre work by all means let Jay have your business. He will over charge you, run up the price not to mention the wait time because they rarely have what you need on the shelf. Meantime they will dig into other areas to "troubleshoot" and fabricate more work ($$) to be done. Then not do the work correctly, cut corners or not do it at all. Beware. read more

Took my 2020 Blazer to Genesis 1 auto concepts to have the rims powder coated black and have the trim blacked out. The car was delivered as promised on 4/19/2021 but not without some issues. I do like how the car looks. I do see some issues with the vinyl wrap work. I will probably have to replace the vinyl wrap soon. Which will cost me more money. An emblem was not black which was part of the work to be done. One of the cameras on my car was not working and was working fine before I took the car in. The car is brand new and had no problems with cameras prior. I took the car back to Genesis 1 auto concepts at 9AM on 4/20/2021. I explained to Jay (the owner) what the issues were and he said "No problem, We will fix the issues". Picked the car up at 5PM on 4/20/2021. The emblem issue was fixed. The camera issue was not fixed and Jay's only solution was to take back to the dealer since the car is under warranty. I feel Genesis 1 auto concepts did the best they could to fix my issue but could not fix the camera issue. I did not want to complain about the vinyl wrap work because I do not want to leave my car there another day. I went in to upgrade the look of my car and left with a broken camera and some bad vinyl wrap work. At the end of this whole process I feel let down, stressed and disappointed. I am happy with some of the work but I do not trust that it will hold up. I won't go back. read more

I would give 10 stars if possible. Every single staff member, including the owner Jay, provided incredible customer service. I wish every business owner would lead by example like Jay does. I will tell everyone I know about them and definitely take my car to them in the future. I had no visor on drivers side and they took my car right in and i was done in 20 minutes! The car dealer was going to charge me $270 plus labor...I could not afford that.Jay was so dear and the service rep was great. Thank you so much for treating me as a valued customer. Continued success to you. read more

Requested the install of a breather system. Wasn't installed properly because my car was still running lean. If they aren't a repair shop they shouldn't have said they could do it. When I took my car to another shop they said they get a lot of customers from this place that have had major issues. One customer even said that they put new wheels in his car and for got to put the lug nuts on tight so when driving both wheels came off. Ask them about it, that's the honest truth. My initial visit was to have subwoofers and a head unit installed and the subwoofers go in and out. Took it to a new audio shop and they said the wiring was messy and loose. They also indicated that they receive a lot of angry customers from here. The owner is shady and threatened to charge me extra money if the part I asked To be installed was the wrong size. I wouldn't recommend that anybody go to this shop and give any money to that fish face egg head! Feel bad for the employees because they're manager is the worst and nobody wears a mask in the middle of a pandemic! read more

I can not thank these guys enough! They were about to close, but Logan and his guys literally saved us. My daughters tire blew out and they saved the day! They stayed late to help and didn't overcharge me. I will go to them for all my car needs from now on, customer for life!!! Thank you Genesis and the guys !! read more

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I came in today with no phone call or nothing, I walked in and let him know that I had a Volkswagen beetle that had a front dash speaker issue. It had popped out a week ago because I took off a phone holder that was sitting on top of it. He took a look at it, said he would take it to the back and within 5 minutes he fixed it and he was so nice. And even did it for free!! Such an awesome guy and I will definitely be coming back here if I have any other issues. Awesome place. read more