I went to Genesis 1 Auto Concepts after another shop totally ruined the clear PPF on my Rivian R1S. Genesis was recommended to my by my brother-in-law who had wrapped his Porsche Taycan with them. I was fortunate enough to deal with the owner Jay who was simply amazing. He showed me how the other shop charged me for XPel PPF and installed super cheap and sticky crap. Genesis took care of my vehicle, carefully removing the old PPF and working with me to select a gorgeous Profection Diamond Blue PPF. Jay is an honest guy who definitely earned my business for life. His staff is a total reflection of him and they truly care about what they do to your car. I went from the cheapest and worst experience (hair in my PPF, no paint correction done, and total con job to the pinnacle in quality control and care that is Genesis 1 Auto Concepts. Thank you Jay!!!!! read more

Genesis 1 Auto Concepts - I love the work Genesis 1 Auto Concepts did on my Rivian R1S with this colored PPF. - Auto Customization Near Me - Valencia, California

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Honestly, I wish I had taken the time to read the reviews before coming here. I came in with high expectations because I had heard good things about this place. To be fair, the staff were very friendly, respectful, and welcoming, so I have no complaints about their customer service. However, I do have concerns about the information I was given and the overall pricing. I would strongly recommend doing your research and getting a second opinion before agreeing to any services. Some of the prices felt significantly higher than what I expected, and I left feeling like the focus was more on making money than making sure the customer was receiving fair value. I'm not saying this to attack the staff because, again, everyone I interacted with was very nice. I just think customers should be aware, ask questions, compare prices, and make sure they fully understand what they are paying for before moving forward. read more

I met with Jay last week to discuss my needs. We discussed the installation of my dash cam. Of course I asked how much? Jay told me the price and I was good with it. I set up the appointment for today, brought the truck in and within 2 hours they completed the install. The funny part is I went to SC Audio , their price was higher but the sad part is they wanted to be paid in advance. That turned me off. Also I wasn't charged with a credit card fee. Now the other items we discussed was working on my motorhome. I told him I needed to change the captain seats out because of the skin is peeled away, and I told him how painful some other rides can be because of California's horrible highway system. Jay came up with memory foam and was gonna do a few other things to make the ride more comfortable and less stressful on the body. The other reason I went, there is my neighbor who has a fifth wheel had wrap skin put over the front of it where it was blistering. I do have some blistering and we discussed that and Jay is going to take care of that as well. Do I recommend this company? Absolutely he did what he said he was gonna do. He charged what he said it would cost. He didn't increase any prices there were no surprises. read more

DONT GO HERE I spent over $5,000 on repairs and upgrades, and the experience was deeply frustrating. Despite multiple visits, they never resolved the issues I had, and I had to return multiple times without any fix. It sucks because I spoke so highly about them to everyone I knew and also recommended them to others, on top of that they even installed a grille incorrectly. A part I ordered through them took nearly a year to arrive, way beyond the promised timeframe, and they tried to charge me an extra $300 after the part arrived which was never disclosed upfront they messed up and said tariffs but that should have been disclosed upfront they're exact words was "if we take a hit you take one as well" so I'm supposed to pay for there mess up ? Additionally, communication was poor they took forever to get back to me. They performed an oil change but forgot to reset the maintenance light, which is a basic step for a professional shop. Overall, their work felt rushed and unprofessional, and I strongly advise caution if you consider going there. They will try to Up charge you for the smallest things. read more

Just had a new set of rims installed on my Tesla at Genesis 1 Auto and I'm thrilled with the results. The installation was flawless. The team was friendly and knowledgeable, walked me through my options without any pressure, and the pricing was honest and competitive compared to other shops I checked. On top of that, they had me in and out faster than I expected. Great quality, great service, fair pricing, and quick turnaround...genuinely can't ask for more. Highly recommend Genesis1 Auto if you're looking to upgrade your wheels! Thank you, Rowie! - William U. read more

RUN AWAY - save your time and money. Poor quality, has bubbles, they have broken/cracked some parts during the wrap. They are also on the expensive side. read more

Amazing place, amazing staff, amazing service! What's not to love about this place! Jay is the man! Thanks Jay and Abel! I am definitely coming back. read more

Genesis 1 Auto Concepts - Genesis 1 installed my custom steering wheel. - Auto Customization Near Me - Valencia, California

Brought in my daughter's car to have a dash cam installed. They did a fantastic job! I didn't ask for it to be hardwired in but they way they installed it, you can't even see the cords anywhere! It looks like it's been hardwired. My daughter loves it! It's working great! I then brought in my car to have a dash cam hardwired in my car. They did a great job again! The dash cam is working great and it blends in well with the car. It doesn't even look like one was installed. I highly recommend them. Abel and his crew did a great job and they stand by their work. read more

Brought my '22 Raptor in with the factory B&O Unleashed system, which totally felt "leashed". Now it's a different truck. It's perfect! I couldn't be happier. I've had various trucks/cars in my lifetime, all with audio upgrades that were improvements but the installers just seem to install. These guys took their time, tuned it to properly. Every song, from various genres sounds amazing. I am beyond satisfied with the service. The time I spent with the owner, before and after they were done. To prove how well they did. He stands behind quality work. I would highly recommend. I will be going back for body work next and update again. read more

Just got my Tesla serviced here jay is a cool laid back guy and worked with me I'm glad I came here will be back and will refer others

Got home earlier today. Noticed something was off coming back on a long drive from Long Beach, CA, in the rain. If any of you Southern California kei owners plan to get air bags on your #hondaacty #keitruck, avoid this shop at all costs. Importantly, your life is on the line. Apparently, I had ignored the red flags from previous customers and the locals, thinking maybe just maybe they'll do a better job with me this time around. They own 8 different amazing kei trucks. So, seeing them in person, you would be like.. Hey, I would love to restore my Japanese vehicle because they have the knowledge and know how to know. Today, I almost lost my life on the freeway!!! Luckily, these vehicles do not drive fast. Believe me, if this were a bigger rig at high speeds, you know it would be much worse. Realizing later in the day hitting just the slightest bump, I felt my truck swerve like it fish tails; but on a 4WD vehicle, this is odd, right? Here's the culprit. Welds with zero penetration and set at low heat only a beginner would do. My only regret is researching this shop more and not wasting my time with runaround excuses. Let this review set in and convince you not to come here. read more

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Well, once again, Genesis hooks me up. But what I mean by that is that my truck got completely detailed looks freaking awesome. No more scratches but then again that's what they do. Fantastic work. They also hooked me up by notifying me that my alternator was bad what did they do? Replace my alternator if they didn't replace my alternator I'd probably be stuck and all pissed off. Also they installed dash cam and rear cam because with all the accidents that happened this is one way that I can protect myself if I got hit by another car or even a truck cover your bases that's what I did. They hardwired everything in. Did a great job works great. Also they did an oil change and rotated my tires. Just another great job. No problems. You gotta love these guys, Jay and Sal and the team are just fantastic people if you're looking for your car, truck motorhome or whatever to be detailed taken care of. I've had no problems with team / people been going here for about eight years still doing quality work. Lotta fun check them iout. read more

They are the best at car detailing. My car looks brand new every time. Thank you guys!

I had my car detailed at Genesis 1 Auto Concepts, and honestly, I'm blown away by the quality of their work. Abel and Jay were incredibly professional, friendly, and really took the time to make sure both me and my car were taken care of. From the moment I showed up, they made me feel like my car was in good hands. When I picked it up, it looked better than it has in years, super clean, polished, and just overall refreshed. You can tell they genuinely care about what they do, and they put in the effort to make sure it shows. I've been to a lot of shops over the years, but this is by far the best experience I've had. I 100% recommend Genesis 1 Auto Concepts to anyone who wants great service and attention to detail. I'll definitely be going back. read more

Jay and his team at Genesis have been taking care of all my cars for many years now. Recently he modified my 2024 f150 with a maxtrac 2/4 drop . Installed the retrax tonneau cover. Tinted my windows. One of the first tunes or the 2024 f150s come to genesis 1! Did a transmission on my 2004 ford taurus. Genesis 1 does everything for your car. Very happy . read more

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These guys are top notch. Honest, knowledgeable and truly a one stop shop. Their customer service is unmatched. My Tesla was in trouble. I had it towed over the they did a phenomenal job. Car runs better than ever, They even washed my car prior to pick up. This is the place to go for all your car needs. I'll definitely be reaching out to these gentlemen again. Not to mention their shop is beautiful and truly an enjoyable experience. Thank you Abel, and Genesis 1 crew ) read more

Do not do business here -- the owner is extremely rude and short tempered. They have no professionalism and will hold your car hostage!

Amazing experience here. Had my car detailed here and it came out immaculate. Professional work done by all the guys. This isn't my first time here and it definitely won't be my last. Jay and his crew treated me like family. Great work by everyone. Bring your car here for literally anything. They will get it fixed. read more

Took my new truck to Jay and got a level kit, lights on the cab and the first service and very honest and promptly did the job for me. Will definitely recommend this shop for your diesel truck. Great pricing also, didn't push to do anything extra. read more

Genesis 1 Auto Concepts - Chevy ZR2 2024 - Auto Customization Near Me - Valencia, California

I needed brake service for my car so I emailed Sal at Genesis 1 and asked if I could bring my car in. He quickly got back to me & helped me out. I was able to get my car into the shop the following day. When I got there Abel greeted me and so I told him what my car needed, he recommended a few things some of which I told him I'd hold off on for now and was understanding but did such a great job in helping me out & getting me the best deals. I'm extremely grateful that he takes his time to explain cars parts and how they work. I was absolutely delighted with their customer service. I even got a complimentary car wash. Thanks guys! Would definitely recommend and especially if you work in the area. My car was in the shop while I was at work and it was ready for me once I was off work. read more

I went to Genesis to restore a Camaro that my wife had similar when she was younger. They gave me an estimate on all the things that needed to be done to make it "showroom condition" it was a total of $34,000 in March 2023. Before I brought it to them, I had taken it to a couple other mechanics and had a new air-conditioning put in plus a windshield. All of the interior power worked perfectly, the door locks, the windows, the hatch release, the mirrors and the dome light. When I dropped it off the power windows worked, and I could open the car from the outside with the key on both sides. I took pictures of the vehicle when I dropped it off and several people saw the car before I dropped it off. When they gave me the car back this Monday the paint had some running spots, missing areas scratches and blemishes. I had given them the molding which I had purchased and they did not properly install the molding. The car doors did not shut well you have to slam them now. They also did not install the lights which I paid for because they said they were not in yet. They told me they would need for the paint to harden for two months and bring it back. They would touch up the paint, wet, sand, and address the molding issues along with adding the lights. I had paid them ahead of time to do the work in advance and after nothing was done I asked why. They told me that they decided to farm out the paint job with a guy on Ruther named Carlos. I spoke to Carlos and he said he had not done the work because they had not paid him yet. Apparently they moved to a new location and I believe used my money to help move instead of fix my car. Originally they showed me a paint booth and said they were going to do it themselves. This is a case of bait and switch. They paid a small percentage to have someone else paint the car from the money that I gave them. When I received the car back on Monday, there was a lot of new damage to the car. I emailed them, text them and left phone messages along with showing pictures and proof that the car was in good condition when I dropped it off. I had asked them to make a list of anything that needed to be done for it to be showroom and they did not put any of the things on the list that became new damage while in their possession. When I got the car back, none of the interior power worked. The electric hatch release did not work, the power mirrors did not work, the power locks did not work and the dome light doesn't work. I gave them the car with floor mats and a full tank of gas and it had new tires with no missing lug nuts. They put on new tires again, even though I told him it wasn't needed charged me for it and returned my car with different lug nuts and one was missing from one of the tires. They had painted over my factory paper on the driver's door, detailing the information about the car. The passenger window was scratched, as if whoever was painting it use it a sander and scratched the window. The driver side mirror was scratched. I believe they got paint on it and used a Brillo pad to get the paint off, which scratched the mirror. The car was returned to me with no floor mats and the gas tank was empty. I tried several times to ask them what we could do to resolve these issues. Over the years I've treated these people like family, and I trusted them. I even paid them for the work in advance, which I should not have done. After not getting a response to my text emails or phone calls I contacted Sal today by phone asking if there was a good time for me to bring the car back and discuss these problems. He laughed at me and said there was no good time and that he was not gonna do anything to address the issues. He said the issues were there before I dropped the car off. I don't believe he is a very honest person and I would stay here from this company. I left several messages with the owner Jay and he refused to return any of my calls. I'm now being forced to report this to the bureau of automotive repair and hire an attorney to get a refund. read more

Stay Away!!!!!! I brought this shop an Import to work on. They tried claiming I needed work that was recently done. Then they gave me an unreasonable time on how long the repairs take, Maybe because they thought I was a girl I didn't know my stuff but my dad has been a mechanic his whole life. After googling the owner and spending less than 60 seconds doing research online about them I came to my conclusion I was not wrong. read more

The personnel running the store are extremely nice. They really take the extra step for their customers. The only problem I encountered was their prices which were sky high. Way above my means. I do think that for what they estimated it is only 15% higher than other stores but if I were to purchase the parts directly from the manufacturers I would save at least 40%. Oh well, I do appreciate their very good service. read more

Jay and his always do a grest job... My car is running better than ever. I wouldnt take your car anywhere else. Thank Jay and your team as always for going above and beyond my expectations read more

Abel and Sal gave us excellent customer service. They assisted my son with a tow of his vehicle and then kept us informed of all the repairs and items that needed to be done on the car. They were helpful and patient and very caring. I recommend this business to anyone needing mechanic work on their vehicles. read more

I was helped by Abel and Sal and they were phenomenal. Knowledgeable, kind, professional, and customer service like no other. And the quality of work that they do is a reflection of that. Please do yourself a favor and consider Genesis 1 next time you need work done on your car read more

I was introduced to Genesis 1 Auto Concepts several years back by good friends when I was looking for simple tires for my van. At first glance, this is a shop that does custom work on cars, but little did I know they are a full service business. Not only do they customize cars, they perform any services required for vehicle maintenance, sell tires, tint, etc. Genesis 1 is an amazing place for any kind of work on your car! They communicate any issues and recommendations, they give you many options that fit your budget and go beyond for their customers! I would highly recommend this place and they have a lifetime customer for all my cars! Thank you Genesis 1 Auto Concepts read more

The Genesis 1 team was extremely capable, helping install a double-DIN head unit and backup camera on a 20+ year-old CLK 430, all in a matter of hours. Not only were they able to install the head unit, but the team was also able to preserve steering wheel controls and all original hardware other than the head unit, no amp replacement required! The staff and Jay were exceptionally friendly, quick-working, and professional. Wouldn't hesitate to work with them again. read more

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Had them put on some side steps on our CRV and came out clean and nice. These guys were super professional, great service and good pricing. Will definitely comeback here again! read more

Shout out to the Genesis crew for taking care of me for my first time there. The customer service was definitely the best I've ever experienced. I'll always take my Audi to genesis 1 auto cause i know it'll always get taken care of. read more

Here at Genesis as I have been coming here for a little while now. Meet Able for the first time at the new location. As always Jay and his crew have always done genuine work and have always taken care of me. VERY FRIENDLY ENVIRONMENT And Safe And Clean. I would HIGHLY RECOMMEND GENESIS 1 Auto Concepts! read more

I just want to say. Thank you to Jay, Abel, Matt, Rowi and the rest of the Genesis 1 Family for taking really great care of my car. Genesis 1 is the place to go to for all your car needs and desires. Genesis 1 is a shop where everyone there will make you feel like home. Make you feel like family. I now have a new front bumper. They installed the oem spoiler that was also wrapped in Military Matte Green. They painted the rear Lexus Emblem black and I love it. I fell in love with my Lexus again. They took their time and I thank them for that. I am grateful that there are still amazing friends who have a passion with cars and take their time to install parts professionally and carefully. I love you guys for taking your time and installing the wrap with love and compassion. Genesis 1 is my shop for all my needs and desires. I've been knowing them since I was 15 and will continue to drop by to buy more car parts from them. 23 now. Everyone at Genesis 1 is my Family. I love every single one of you all. read more

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All this damage was done to my truck as a result of a faulty, install and negligent handling of brand new powder coated parts. Additional damages were done to paint job during install that was supposed to only take a week but turned out to be five months. then the owner Jay refuses to take any responsibility or communicate to resolve the situation. There is over $10,000 in damage to the vehicle. Unfortunately, I cannot give negative stars so I am left with giving a one star review for the dangerous and damaged conditions. The truck was left in. read more

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You can't ask for more than good people. In every interaction I've experienced personally and observed, the staff and owner truly care about their customers. They don't push them along, but rather will sit and have a conversation. It's a dying practice, and one I'm glad to see is still alive. I ordered an expensive set of wheels for my new Porsche. Jay was very honest with me about the potential manufacturing delays. He gave me a very fair deal and more importantly brought a level of expertise that is completely lacking in most shops I've visited. I'm a car guy and not an idiot. I know when someone is blowing smoke - and he shot straight. They did a fantastic job and the wheels look great and perform great. They always answered my questions promptly and completely - and when the wheels came in, they had them on the car within 3 hours of delivery. I recommend Genesis 1 without hesitation. read more

Genesis 1 Auto Concepts - Auto Customization Near Me - Valencia, California

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Had my truck's windows tinted at Genesis 1 and it was a great experience. Scheduling was easy, the staff were friendly, and the techs did a great job. The tint looks amazing, provides great privacy and UV protection. Highly recommend! Also cool cars to look at while waiting, with TV, a bunch of display for their products and a little arcade in the waiting room. read more

DO NOT COME HERE, do not let these guys fool you. It's a trap from the beginning, you might think this shop is trustworthy because of all the high end cars you see parked on the lot, you'd be wrong. All show, no go. I would rate this zero stars if i could. It's unbelievable how poor they treat their customers and their cars. They will scam, manipulate, and overcharge you. I took my 2014 BMW 428i for a bumper replacement. I noticed when I took it back from them, the fender and the bumper was held together by a nail resulting in a big gap. I asked the manager there Jay why he couldn't close the gap. Legit lied to my face saying I needed to replace the whole fender to close the gap. Took it to a different mechanic a few days later and there's normally a rubber padding between the fender and bumper to close. Apparently, search up "Jay Nieto" on google, the guy stole millions of dollars in artwork. That alone should tell you not to come to this shop. During the time I had my car there, they parked my car in a handicap spot and got a ticket sent to my house. KEEP IN MIND, they will be doing mods to your car you didn't ask or request for. These guys also worked on my exhaust prior and i've never seen such horrible and lazy work. They also welded my exhaust in a way where i got an exhaust leak a few weeks later. IF YOU CARE ABOUT YOUR CAR, AGAIN DO NOT COME HERE. read more

Genesis 1 Auto Concepts - Asked for a muffler delete and instead installed this magnaflow resonator i didn't request for. Welds was poorly done. - Auto Customization Near Me - Valencia, California

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They do not know how to install aftermarket lights. They installed a light bar on my truck first without telling me it will make noise! Brought it back and they fixed it. Now their quality of work shows ! There is rust inside the roof of my new truck! And wants to charge me to remove it and fix his fuck ups ! I would NOT recommend them to anyone! Buyer beware! read more

Genesis 1 Auto Concepts - Poor craftsmanship of installation! My roof of my 2020 truck is doomed for rust ! - Auto Customization Near Me - Valencia, California

Great service. Abel is the best he was easily able to put me in the schedule and get my repairs done. He even gave me a call to update me on the progress of my car. Later that week he calls me to tell me I won a free car wash, and it was everything and more. My car has never looked better, even better than when I bought it. read more

Me and my dad bought a beat up 2000 F-150. It had many issues like the wrong lift kit, different tire sizes and horrible brakes. After many mechanic not being able to fix these problems we found Genesis 1 Auto Concepts. Within a week or two they were able to completely fix these problems and got my truck working like new. They installed a lift kit, fixed the abs pump and fixed other electrical issues it had. Thanks to Abel and Sal who hooked us up with great prices. They saved my truck read more

Ill speak with a mgr. Hopefully we can come to some type of agreement before I leave my review.... read more

Genesis 1 Auto Concepts - Just got my bike back.. Im a bit disappointed. Ill speak with them, see how they can resolve these issues. - Auto Customization Near Me - Valencia, California