I had called into their office to get a quicker appointment as my ac went out after the major dust…read morestorm earlier this week. Elizabeth answered the phone and was very kind and professional, helping me set up an appointment for the next day. The company is women owned and you can tell, as they sent out an email and text with the estimated time of arrival and a short bio and photo of the tech coming. Jacobie was the tech that came out. Immediately he was super professional, asked to come in and wore booties over his shoes so as not to damage the flooring. He walked me through his ac health check and, luckily I was just needing to replace some filters - which he offered to do right then and there. I will absolutely be using this company for further AC maintenance!

TLDR: With all the other choices in the valley, maybe don't…read moreget stung by BumbleBee Had a crappy experience with the tech/sales-guy who we asked out for a quote on replacing at least our one down home HVAC unit, and possibly all three. Guy was on time, so kudos for that. But he greeted me with a very clammy/weak handshake. Sure, that's not a perfect measure of how a company performs, but it's so often accurate. We had prefaced this quote request by specifying to the office that we didn't want the highest end units as we were going to only be in the house for 3-5 more years. So, of course, he sees our large house and started pushing the highest end units they had. His responses to my questions were dismissive and haughty - obnoxiously arrogant for someone who made a few mistakes I caught during his presentation - and just found one in his quote. Pricing was the highest of all the vendors we received quotes from, and that's even with him erroneously reducing our 2.5T unit to a 2T unit. Also, their service & labor warranty is the shortest of the vendors at 2 years. Standard seems to be three.

Charles was here to service my tankless hot water heater on 3/17…read more He called ahead to let us know that he was on his way and arrived right on the scheduled time. He explained what was necessary, performed the service and went over all details with me. There were no surprises and the unit works perfectly. I have used Plumbsmart for the past 3 years and they are always upfront about everything. I will definitely use them in the future. Rich C

I've written 5 star reviews for them before. Last week I called fora problem with my Nest…read moreThermostat. Chris Whitehead arrived the next morning and diagnosed the issue immediately which required a blow-out of my ac drainage line. He was fast, extremely knowledgeable, professional and polite. I've used these guys for my 3 homes and have never been disappointed. My only issue was a water heater they replaced over 2 years ago (Rheem) that sprung a leak. They replaced the unit free except for over $700 labor fee since the labor was a few months past the warranty. Otherwise, very happy with them and always recommend to my neighbors.

All went well. Communication was easy and accurate, workers arrived when they said they would, job…read morewas completed quickly and accurately. They removed and replaced our solar panels so our roof could be replaced.

Tommy Do from T&K Roofing (T&K Electric owner) acted victimized, claimed my 5'2" 60yo wife…read morethreatened him while I provided contract evidence (missing bird stop, ponding, fascia). Signed tile proposal ignored; ROC C017 dismissed. Unprofessional--avoid.

I had an outstanding experience with this company installing my Tesla Wall Charger. They handled…read morethe entire process from start to finish--including permitting, installation, and setup--which made everything incredibly easy on my end. Communication was top-notch. They were extremely responsive over both text and email, answered all of my questions quickly, and kept me informed every step of the way. The quality of work was excellent, and everything was done professionally and efficiently. It's honestly very rare these days to find a company that operates at this level of service and reliability. I found their rates to be right in the middle of the pack and frankly I just had one company reach out to me today, days after my install to "give me a quote". These folks are on top of it vs the competition. I couldn't be happier with the result and highly recommend them to anyone needing EV charger installation. I'd gladly be a reference for their work.

Holy smokes! One…read moreWay Electric and Kevin Pozo remind me of how business used to be conducted in the old days. Totally professional, excellent communication and unbelievable follow through. He would answer questions rapidly, thoroughly and completely. He was on time, workmanship was outstanding and his crew was perfect. I can't say enough about Kevin and his team. I did get a few bids from other well known companies that seemed uninterested and even unknowledgeable at times. Thank you Kevin/One Way Electric for a perfect job well done!

They are great. I had them do both plumbing and AC service. Staff is competent and professional to…read morework with. I would easily make them my regular call for help.

John, Seth and the the Ragan's crew are great. They came highly recommended and I knew of there…read morequality work, attention to detail and pricing from a friend. After 12 years here in Scottsdale I finally found a reputable HVAC company! Didn't know they did plumbing services as well so, BONUS if I ever need that.

Way waaaaaay overpriced! Charged $360 for $40 part!…read moreOn top of that he installed the part incorrectly, hopefully he didn't ruin my condenser, then proceeded to mess with my thermostat increasing my electrical usage by 50% per day!!!

Wanted to give a huge shout out to Hughes Air!!! what an absolutely fantastic company!!! We've used…read moreHughes Air for multiple projects and service on our own home (s) yes.. we had a couple.. Each time, they did a complete replacement of our existing attic and outside units with absolutely no issues.. and the communication and follow up is phenomenal, best in the industry. Plus the annual service to truly exceptional. As a contractor myself, we truly appreciate all they do to provide a fantastic service at a truly competitive price.. If that's not enough to use them, then their honesty and forthrightness certainly should.. Truly a decent and caring company that's goes out its way to provide excellent service.

TERRIBLE COMPANY- I had this Company install my Split A/C unit in my garage and it was done by a…read moreSub contractor. They did a great job but then a little over a year later the brand new unit broke and I use my garage to do my car hobby as well as work on other peoples cars. Aaron who is the Owner told me at first that he would have it fixed for free since it was under a full Warranty. Months went by and he finally got back with me and told me that only the part was covered but not the Labor. So he flat out lied to me. I told him okay and to do the warranty repair and that I would pay for the labor. Months went by again and I was not happy. I tried contacting him numerous times and he never answered his phone. There is no business address and no e-mail either. So he never answered his texts or voicemails from then on so he could avoid me. I constantly called him and he totally blew me off. This is not a brick and mortar business and he is the only Employee as he using sub contractors for EVERYTHING. His number is #480-744-1803. Be aware and go somewhere else. You'll thank yourself later.

Bottom line. Keep this company off your roof…read more I installed SunPower solar panels about 2 years ago. At that time their inspector said the roof was fine. I don't think so because they found soft spots during the installation. Not relevant. Not a problem with Alternative Energy. They were NOT the ones that originally installed it. Fast forward 2 years later. I have to replace my roof, so off with the SUNPOWER panels. I received a few bids. Didn't go with the lowest bid. Didn't go with a specialty company. Didn't go with the roofer's recommendation. I went with an authorized SUNPOWER dealer. Mistake. My roofing company inspected the roof prior to the solar detach. He made an estimate which included all the broken concrete tiles at the time. I don't remember the number but it was estimated to be under a dozen. Any additional tiles would be included in his price to me. He had no incentive to charge me for the tile later. He knew what was broken. THE DETACH AS THEY CALL IT. Alternative Energy LLC was scheduled to start work at 8 AM. Still sleeping at 5:30 AM, I hear someone on my upper deck outside our unlocked bedroom door. That's just stupid. You do not enter a property and climb on somebody's deck without permission at 5:30 AM. Stupid and dangerous. They proceeded to remove the 36 panels. Nobody asked where to place them. They piled them against the wall in a dirt and gravel backyard. Cables with IP rated connectors were left exposed to the elements. It rained. I'm sure some cable connectors were filled with rain water. While working on the roof, a toolbox slid off the roof and landed between me and a neighbor. Zero warning. Could have killed someone. You'd think somebody would have yelled lookout. All I got was a head peeking over the edge of the roof. After they were gone, I found the breaker panels open, screws, and installation prices in my planter boxes. ROOFING BEGINS My roofer started his work. He found DOZENS of tiles that had been broken. They would have to be replaced at his expense. They are no longer available and color matching is impossible. The new tiles were placed under the location of the solar panels. The roofer completed his work. Highest quality. 5/5 rating. He left a pile of 42 tiles stacked in front of the house "just in case" because he was going to inspect the roof after the panels were reinstalled. He knew there might be issues. He wasn't wrong. THE ATTACH. What is DETACHED must ATTACHED. I notified Alternative Energy the roof work was complete and the panels needed to be attached. I also notified them by email that they better put on their best game this time because I was not pleased with the DETACH. Maybe it would have been a good time for the management to get in touch with me, right? Maybe they should have sent a manager to the site to inspect, right? Crickets. This time they scheduled a 5 AM start. No mysterious people on my deck unannounced. During the day, the pile of 42 tiles was diminished to 14! Didn't have the courtesy to ask if they could have them. They were breaking tiles like they were potato chips. My perfect new roof is being destroyed by supposed professionals. They can't walk on concrete tiles without breaking dozens of them? In addition to 28 verifiable broken tiles, they probably used another dozen from the ones removed and replaced by the special SUNPOWER brackets that replace the tiles. Not keeping an exact count but somewhere around 50 tiles gone. Hmm. Do these people even know how to replace a tile properly? What about the rest of the work being done to my new roof? Brackets drilled and attached? It's not comforting. All done and wrapped up. I can't go on the roof to inspect the work. Not a fan of ladders and heights and this is a second story installation. They left saying it was working. Barely it proves. I walk down the street. I have the only solar installation in the neighborhood where the panel edges do not align. It's visible. Some appear to be higher by 1/2" - 1". They were perfectly aligned before they touched them. Worse. They are filthy! They were placed in the yard for almost 2 weeks collecting dust and then rain. They put them back on the roof in that condition. Guess what? Solar production is down over 10% when at this time of year it should be increasing. Why? Dirt! My neighbor across the street commented on the misalignment and the dirt. It's ugly. COMPLAINT TO MANAGEMENT. This all came down Saturday. Monday I composed a message to the company highlighting everything in this review. They had the nerve to ask me to send photographs to support my claims. Can you imagine? I told them I was not their photographer and how about they send over a manager to take a look. I still have dirty solar panels. I have misaligned solar panels. I have reduced solar output. Crickets from the management of Alternative Energy.

Quick service and reasonable pricing. We needed our water heater to be replaced and they did it…read morepromptly and were respectful of keeping the house clean. Would definitely recommend them for replacement and maintenance.

Had a miserable time with a water heater that went out. Not only did these guys come out quick, but…read morethey repaired they changed out the water heater fast.