When you choose solar company, you choose a partner for the next 20+ years. Don't make the same mistake that I did by thinking that local and smaller company would result in good partnership. And that $500 rebate bonus - in the long run you might lose more. I had a 3 kw system before I chose to install a new, completely separate 10.88 KW system with SunSolar Solutions. It was crystal clear at the point of sale that it will be a separate system and an existing system would not be touched and it's a responsbility of an installer to ensure that. Few things/facts to consider: 1. Timeline - It took 136 days from contract signing until it start working. To be fair, they did issue a small compensation for 13 days delay from 120 days timeline that they consider an acceptable timeframe; 2. Panels - they try to lock you in the panels, that, I assume, they have the biggest sales margin on. Yes, they are made in USA and they are premium, but they are not the best in class. Panasonic panels, as an example, have a slightly lower efficiency degradation rate + are slightly more efficient in high temperatures, which is important during hottest 1/2 a year in Phoenix. Yes, SunSolar can install Panasonic, but at a slightly higher price and with a delay in installation, as explained by a salesman. However, it is on me on making a decision on not shopping any further and settling with an installer and panels. I was just looking for a reliable company at an expense of the cost 3. Quality - city inspection has failed 2 times; 4. Quality - on top of that, they made a mistake in the electric scheme, and as a result of that, my existing system got disconnected from the power and wasn't working. Well, everyone makes mistakes. However, a professional would verify installation in it's entirety before saying that everything is done. I had to request a service to perform an inspection on an old unit as I was suspicious that it's not working (and I was right). And a third party contractor (not the SunSolar Solutions, to be fair), initially was blaming it on APS. But APS did everything as per solar installation scheme, it's the scheme that was wrong. Took me a few calls to APS and installer to figure things out. But eventually it was fixed and an old system was connected to the electricity again. 5. Respect to the Customer - I called SunSolar Solutions few times to agree on a compensation for 3 months of lost electricity on the old system. Now, let's compare apples to apples to explain my frustration, and measure $ per month per KW of the system. So in their sales proposal, they claim that for the 10.88 KW system installed I would get roughly $24.9 a KW a month. That is considering 3pm-8pm being peak times with APS. Solar system would only generate ~20% of their power during peak hours and ~80% of the power would go towards an off-peak, cheaper rate. Now, before new system was turned on, my peak hours were noon-7pm. During that time, at least 60-70% of the power would go towards higher rate. And yes, there are weekends, but you would think that cost of a KW of the system per month during considering these peak hours would be at the very least $30+. However, at this point it seems that SunSolar Solutions started bullying me and they would only compensate for ~$14 per KW per month as they calculate it using the lowest rate at all times AND they are NOT going to negotiate it. Overall, considering the cost of installation and competition in the market, you would think that you can get a better quality and better respect. read more

So I a running a follow up to a previous review I posted earlier. I want to start by saying from sales to instillation this company was great. They use Titan solar to do the work as far as installing and maintaining the system. This company has been nothing but spectacular from installing the system to answer all my questions and to continue to have top notch customer service. It's no wonder why Sunsolar contracts them out. The 1 negative to Sunsolar was that the salesman didn't know about the consumption meter that is available. This meter is key when using the solar edge app to monitor your system. With out it you will see only what your system produces. With it you not only see what your system is producing but what the electric company is exporting and importing as well as what your home is using. A very helpful tool so you can make changes to habits in controlling the cost of electricity. Sunsolar did make good on the fact that they were unaware of the existence. Which I was very impressed by this. So I would like to give you my opinion on going solar as a whole. You have 3 options in getting a system. Buying it outright, Financing, or leasing. I will be focusing on my particular system and APS is my electric company Let me start with how this all works. You give the salesperson copies of your current usage so they can construct a system comparable to what you spend. You are enticed by the incentives the government offers. And they come up with a number of panels and system. Having financed this incentive means nothing. To keep my monthly payment for the next 25 yrs I have to put it back into my loan. If I don't, the monthly loan goes up $50 or so. Could be a coincidence but my monthly bill was close to the average payment of APS. The plus side is that would not change based on usage. Another flaw in this system is APS exports your systems production. What your currently not using APS exports and pay a small fee per kilowatt. Nowhere near what they charge when your system is not working. plus you don't get to charge APS the numerous different fees they charge you. So in most cases you will pay APS something at the end of your billing cycle. APS does payout at the end of the year, any credit balance that is on your account. In the winter months you probably wont see a bill from APS if your a miser like me. But you can be sure that your in the summer months you will be paying both an aps and loan bill. In closing I would like to say I am just a consumer. I have gotten a lot of knowledge from YouTube videos and CS reps from both Sunsolar and Titan. I believe buying a system outright is the route to go. Your bill from the electric company will surely be much lower than you used to spend and you will probably get money back at years end. Weather you finance or buy it outright. I would highly recommend including the optional consumption meter so you can monitor and make adjustments to your daily consumption. I am unaware if there is a system with battery storage which would store what you don't use during the day and draw from it at night when the system is off before drawing power from APS. That would be awesome and make this whole solar more attractive Do your homework and research all options before making this decision is the best advice I can give. Good luck read more

OMGGGGGGGG!!!!! I think I have died and gone to heaven!! Sunsolar Solutions ROCKS THE UNIVERSE!!! Everything from start to finish with them was an amazing, awesome ride!! I pretty much did nothing and they did everything, they took care of all that was involved in getting this project off the ground and getting the project completed. My sales rep Mike was ABSOLUTELY AMAZING, he went above and beyond the call of duty to make sure I was able to get solar for the Tucson house. My Mom who lives in northern Arizona, wasn't quite sure of what I was explaining to her, so I consulted with Mike and told him about that. He actually traveled all the way up to northern Arizona to explain how the solar experience works to my Mom in person, that is no small feat; that special effort by Mike consists of an 8-hour trip... 4 hours of driving to see Mom, some time spent explaining to Mom, and then he had 4 hours to drive back to Tucson!!! Guess what, she loved it and also loved the extra care and effort that Mike extended... now I have solar!!! SO... I WANT TO EXTEND A HUGE THANK YOU TO MIKE!!!! YOU ROCK THE UNIVERSE!!! All of Sunsolars employees are incredible, you can tell they love what they do, it shows in all they do!! They are courteous, detail oriented, hard workers, they produce quality workmanship, they start and complete the job with care, they clean up after themselves, they will keep you informed of all that is happening with your particular job. They handle all the permits that are required, which in itself is priceless!! If you are thinking of going solar... YOU HAVE TO GO WITH SUNSOLAR SOLUTIONS... it's just like the Staples easy button... and who doesn't want EASY??!! In a world that is not so easy, if you put Sunsolar Solutions to work for you, you will have your own easy button!!! I highly recommend Sunsolar Solutions, in fact... I live and die by Sunsolar Solutions; if in the future, I do any other projects involving solar, Sunsolar Solutions is my go-to solar company of choice!! Again, thank you Sunsolar Solutions for all that you have done for me, everything about the job was spot on perfect!! YOU GUYS AND GALS ROCK THE UNIVERSE!!! Cynthia Dunbar :) read more

We are very satisfied customers of this company. First, let me say, there is ZERO $ out of pocket to go solar!!! We opted to lease a fully-transferrable system which costs us less than our monthly APS budget bill. Throughout the entire process, we were kept in the loop and notified of each step. I had a personal project manager assigned to me who I heard from at least weekly. I could contact him anytime with questions. Our favorite things about this company is that ALL WORK is done by their employees. They do NOT hire outside contractors to do ANYTHING. They have their own engineers to design your system specific to your house and needs. They have their own installers to do the work on your house so they take your installations very seriously. They warranty the panels, inverters and your roof for 25 years! Also, their panels are made in the USA - in Texas - NOT China! Another great thing is the homeowner doesn't have to do a thing during the process. They take care of permission process with APS, the permitting process with the city. They sent me a packet which I simply attached to the ARC request for my HOA. When a bush in my yard was too close to the electric panel area, they offered to send someone over to trim it back for us. They use one inverter for EACH panel, unlike some companies who use a single inverter for each row of panels or a single invertor for your entire system. They will also be monitoring your system so they will know if an invertor goes out before you are aware of a problem. They also have an awesome referral program, so remember to tell your friends!! They are a locally owned business, located right here in Peoria. In conclusion, the whole "going solar" thing is a lengthy process from start to finish - it doesn't happen overnight - but Sunsolar Solutions does all the legwork and you just have to sit back and wait for all the steps to happen. We can thoroughly recommend Sunsolar Solutions. read more

July 2015 we invited a large, well known solar company into our home to provide an estimate for the cost of getting solar installed at our residence. The price was more per month than our average electric bill, so we said no. But, they continued to harass us for several months. September 2015 we met two young men from Sun Solar Solutions that talked to us about solar. They were friendly, kind, listened to my questions, and answered what they could. They set up a meeting with their leader, Troy, to answer questions they could not. After a still-informative meeting with Troy, there were still unanswered questions. For which he set up a third meeting with the company's president, Val. All of my questions were answered and a lease was signed. I really liked the fact that if they could not answer a question, they said "I don't know, but I'll find someone who does!" I felt respected and not pressured in any way. October 2015 our system was installed with the most up to date equipment and on time, as promised. We were very satisfied with the Sun Solar Solutions installation crew, as they were excellent in every possible way: clean, quiet, knowledgeable, well mannered, and very respectful of our property. They answered every question I had in a professional manner. They completed the solar install in one day. It took close to two months for the utility company to install the new meter before we could start producing solar power. We are very satisfied with our solar system. Our utility bill has ranged from $36 to $44. With the lease payment and utility bill, we are saving $100-120 per month so far on our 2500 sq ft home and our pool. We would highly recommend Sun Solar Solutions for a solar system. I appreciate working with an honest, cost efficient, and customer friendly company with employees like Jake, Andrei, Val, and Troy Dinbokowitz. We love our solar system! read more

To start, I wasn't really looking for Solar. Because I am a Realtor, I had my reservations because in the beginning, when Solar was fairly new, I was seeing a stigma associated with Solar when a home was up for sale. I reviewed many solar leases on my clients behalf from some of the big name companies out there and let's just say they were not good! As time progressed and the public became more educated, I started seeing better and better solar options and homes were selling in many cases because it had solar, instead of the opposite. That's when I decided to look into solar on my own new home that we had built in 2016. I'm the kind of guy who does his research before making a decision so when I say Joe Spiek with Sun Solar Solutions was the best option, you can count on that to be the case. Joe was honest, very informative and he just gave me the numbers. No B.S. no salesy pitch. Just good solid information. We sized the system to fit our needs perfectly and as of Feb 2017 when our system was installed, we have never paid more than $20 for our Connection Fee to APS. That's it! $20. Often, depending on how many days in the month, the payment to APS was $18. Our system has produced 100% of the power we need and the beauty of it is, no matter what happens with APS price increases moving forward, we will always pay $18 to $20 per month. I highly recommend comparing companies as I did, but it is crucial before you make any final decisions to have Joe Spiek sit down with you and give you an honest assessment so you can make an informed decision. Lastly, if anyone would like to reach out to me for more information on my experience with Sun Solar Solutions, I can be reached at teamcuellar@gmail.com. read more

We have been very impressed by the service, communication, attention to detail, punctuality, and general positive attitude conveyed by SunSolar. Right from the start, Tiffany (our sales rep) took the time to educate us about EVERYTHING solar - not only project details and timeline, but also the dynamics of solar:electric provider give-and-take, rebates, and calculations for how many panels we would need. By the time we had finished the consultation, my wife and I felt like Tiffany was an old friend (haha). Zero out of pocket, increases your home's value, and costs much less overall than conventional electric service. This company is clearly a very solid team. During the installation process, we regularly received communications regarding project stage, permit status, and planned installation details. Having suffered through several less than stellar contractor situations, the experience with SunSolar has been insanely great by comparison. We turned on the solar system about 2 weeks ago, and everything is working perfectly. It's really exciting to see that we're not really dependent on the grid now, so cool. We're telling all of our friends and family - not only because SunSolar pays for referrals(!) - mostly because solar makes too much sense, and our experience has been so exceptional. Highly recommend. read more

I recently had the pleasure of working with Sunsolar Solutions, and I can't speak highly enough about my experience! From start to finish, the team was fantastic and made the entire process seamless. The sales team impressed me with their deep knowledge and patience. They took the time to answer all my questions, ensuring I felt comfortable and informed about my options. Their expertise was evident, and I truly appreciated their willingness to guide me through every detail. Once we moved to the project phase, the project care team was equally outstanding. They kept me updated on next steps and were flexible with scheduling, accommodating any overlaps in my calendar. Communication was clear and consistent, which made the whole experience much smoother. The install team deserves a special shout-out. Their workmanship was exceptional; they treated my home as if it were their own, ensuring everything was clean and organized. It was clear they took great pride in their work. Thanks to their diligent efforts, all inspections went off without a hitch, and I was thrilled to complete the project ahead of schedule. Overall, I highly recommend Sunsolar Solutions to anyone considering solar energy. Their professionalism and commitment to quality are truly commendable! read more

We had been thinking for years to install solar panels ,not only to capitalize on the 365 days of sun we have in AZ but to to decrease our carbon footprint and live a greener life style. Our family had a great experience with Sun Solar Solutions.They are very professional and provide outstanding customer service.The owner has a wealth of knowledge when it comes to the world of solar,to APS and his main priority is to inform the customer ,to educate them and allow them to make the best decision after knowing all the facts regarding "going solar". We did not feel pressured even for a second,we did not feel like "we were sold on an idea that we did not have complete understanding of" and felt comfortable asking questions to ensure that we completely understood the process. He and his team went above and beyond to outline the process from the beginning to end,the timeline and what would happen.He was easy to reach ,extremely through when it came to the paper work and his attention to detail are amazing.The installation was completed in a very timely manner and we are very excited to have our system turned on soon-as soon as the city does their inspection. Good job Sun Solar Solutions and thank you for helping us go solar. read more

Sunsolar Solutions was doing work in our neighborhood and left a business card while we were out. An email was returned in minutes and an appointment was scheduled. Our salesperson proposed solutions and the presentation provided thorough details on what was included for each option and how Sunsolar's solution differntiates itself from the competition. We chose the greater offset option to maximize our productivity. Our Project Manager Micki kept us informed every step of the way and set clear expectations regarding key milestones for the installation timeline including approvals from APS and the city of Peoria. Micki's oversight enabled Sunsolar to EXCEED EXPECTATIONS regarding the timeline which will have our system online ahead of schedule! She also provided awareness to the availability of a consumption meter which will be added and how a solar shield can help protect our inverter. Chris C. reached out as well to get feedback on our installation and related his experience with a similar sized installation on his home which further added to our confidence that we made a wise investment. We're looking forward to our system's operation and doing our part for carbon neutrality. read more

I recently had the pleasure of working with Sun Solar Solutions for the installation of solar panels on my home. From start to finish, their team provided exceptional service and support throughout the entire process. Their team was very knowledgeable and answered all my questions in a professional and timely manner. They thoroughly explained the entire process, from the initial consultation to the installation of the panels, and even the post-installation follow-up. They were patient and ensured that I understood every aspect of the project. The installation team was efficient, respectful, and professional. They took great care in ensuring that the panels were installed correctly and that everything was cleaned up once they were finished. I was impressed with the quality of their workmanship and the attention to detail they exhibited. Since the installation, my electricity bills have significantly decreased, and I'm so pleased with the performance of my new system! The entire experience with Sun Solar Solutions was a positive one, and I highly recommend them to anyone considering solar panel installation for their home. Thank you for a job well done! read more

I wanted to provide an update to my original review, and I'm happy to say that Sun Solar has significantly improved both in terms of their work and customer service. They've been great at keeping me informed whenever there's an issue with the panels, and their team is quick to respond and send a technician out to get things fixed. Recently, I had them install bird netting, and I couldn't be more pleased with the results. The technician who came out did an outstanding job. I had previously hired another company to clean the roof and clear out the area under the panels, but they did a poor job. The Sun Solar technician had a lot to clean up before getting to work, but he was thorough, explained everything to me, and made sure the job was done right. While they weren't able to complete the installation on the first day, they were quick to come back and finish it with no issues. It's clear that Sun Solar has made some positive changes in the way they do business, and I highly recommend them for anyone looking for reliable solar services. Great work, great communication, and excellent customer service all around! read more

We highly recommend Sun Solar Solutions! My husband and I were really impressed with the presentation and explanation of how the system worked that Michael O'Donnell of Sun Solar Solutions gave us. He answered all questions and showed us on his computer how the panels would look on our roof. He recommended that we install 34 panels . I told him that I would be sending my nephew the paperwork to review since he has been dealing with solar for years and is very knowledgeable of anything to do with solar systems. . My nephew called and said that the proposal was very well done and was very impressed with how well they explained every aspect of the solar system that they were going to be installing at our home. We signed the paperwork on April 24 , 2019 and on June 20, 2019 our solar was officially ready to go. Since October 2019 through today we have had a negative balance on our APS bill! Example: today We received our APS bill, it was a --$447.30. Needless to say we are very happy with our solar system and our experience with Michael and Sun solar Solutions! read more

We have been researching companies for several months and had always wanted to install solar. We talked to multiple companies, trying to figure out which would be the best fit for our needs. After speaking with a number of different companies we came to the decision that Sunsolar Solutions was one of the better options that are available at the time. The process was straightforward from beginning to end. The company installed the solar panels very quickly and there was a slight delay, turning on the solar panels due to issues with the permit with the city due to the initial placement of the box. They kept constant communication throughout the process and notified me of any delays they were facing, and what they did to resolve. Once all the permits were straightened out, I didn't find any other issues. The solar panels have been there silently producing electricity. At the end of the first year we received a check of over $200 which we sent back to the solar panels to help pay off the loan a little bit faster. Overall experience was pleasant. read more

I met Troy and Val a few years ago when I leased my first solar system. I have since then sold that home and purchased another home. Today, I met with Troy again for another lease. The install on my 1st house went just as promised. The panels produced just as promised. My lease payment was much less than what I had been paying APS! And for my first summer, I kept my thermostat at 72 degrees. ALL the time. At the end of the year, APS owed me $20.00. When I put my house for sale, I had a buyer but they "didn't like the solar"....huh?? SunRun had given me Service Transfer Coordinator named Cody and he reached out to the buyer's realtor to see if they'd be willing to talk with him. I had an offer the very next day! My realtor said that the transfer was the easiest she'd ever experienced. Of course I'm back again with Sun Solar Solutions! Stellar company. Why wouldn't anyone use them or go with solar? I am happy to answer any questions, or just give Troy a call and tell him I sent you. read more

The day Miles from Sun Solar knocked on my door the first time is the day that I took control of my energy bills. Miles is a very knowledgeable representative for the company and came completely prepared to our meeting. Miles was able to lay things down in a very easy to understand way and still keep up on the technical side. Together with Val I have never felt so cared for by a company, These guys went to the ends of the earth to earn my business and made me feel valued as a customer. I can honestly say that I had zero issues with Sun Solar throughout the entire process from signing to PTO. I have not yet gotten my first power bill but even with being turned on in May I've already banked over 100kWh for the summer to come. I was lucky and with the hard work of the guys over at Sun Solar It only took 50 days from sign to turn on with APS. I have given their information to family and friends and would recommend them to anyone looking to go solar. read more

I recently had the pleasure of working with SunSolar Solutions for my solar panel installation, and I couldn't be happier with the results. From start to finish, the team was professional, knowledgeable, and efficient. The customer service was top-notch, with every question answered promptly and thoroughly. The installation process was smooth and seamless, with the team arriving on time and completing the project in a timely manner. The quality of the workmanship is exceptional, and I can already see the savings on my energy bills. SunSolar Solutions truly delivered on their promise of providing a sustainable and cost-effective solar solution. I highly recommend SunSolar Solutions to anyone looking to switch to solar energy. Their expertise, dedication to customer satisfaction, and commitment to quality make them a top choice in the industry. Thank you, SunSolar Solutions, for a fantastic experience and a job well done! read more