I am not getting the battery with Our world energy. Due to financial problems and issues currently we can't afford it. Research shows that the battery offered is not compatible with my systems also. The prior review does still stand as truth. The product is not going to fit my situation. read more

We recently had our solar panels installed by this company and the experience was overall positive. The initial consultation and installation went smoothly without any major issues. The crew arrived on time, was professional, and completed the work cleanly. Noemi helped us throughout the process and was incredibly helpful, making sure everything stayed on track. The system has been up and running for a short time now and seems to be working exactly as it should. Because the installation is so recent, it's still too early to judge the long-term performance and determine if it will meet our economic goals. However, based on the customer service and installation quality so far, we are happy with the service we received. read more

This company is horrible to work with. As soon as they get paid on their back end, good luck getting support or answers from them or even someone to pick up your calls or answer your emails. No showed 3 straight appointments, decided I don't get my referral bonus because I negotiated my monthly rate (without even telling me that would happen), refuse to fix my broken roof tiles that they admit were caused by them, and refuse to even answer any questions if I get a credit (that their sales rep promised to look into for me) for no show appointments. They literally just do not answer.Try calling their phone number and you'll be on hold for 30 minutes before you even get to someone and that person can't even answer your questions. Super sketchy and I advise to stay away from them. read more

​ I'd like to give a shout out to Our World Energy, the experience I am having with them is very professional and precise . And also Cloud who gives me great updates ! read more

I'm going to give you a special insider tip from a customer who learned the hard way that you want to avoid this company. Did you know they can bring in installer team from Texas? And this group messed up out installion so a new team from Arizona had to come and fix it? Better yet we learned that the Texas crew has made mistakes before, so we weren't the first ones. Did you know that after the fixed install another guy came out from their place found another issue which he fixed? Where you aware that the battery pack they sell (we didnt want Musk) they clearly do not know that it requires a piece inserted to get Maricopa County inspector to sign off? Who knew. Not us and clearly not them. Don't worry they had the piece the second time the inspector came out. For the final inspection sign off it was an added cluster. Ignore the times they give you because they are just hypothetical. Let's see 9 to 12 pm doesn't mean 2.45 pm. Where did these times come from? The cable guy does a better job. Bonus - Did the company ever call us to apologize for their ineptitude? Nope. We had to reach out to get them to give us a small refund. Which was pulling teeth. Don't fret though they send the bill faster than they finish the project, and we totally understand the inspector time-frames which are beyond OWE control, but for a company who strives excellence I make a small recommendation. Don't ever bring in the Texas crew to anyone in the area. I ask on behalf of the customers you supposedly care about. In Maricopa County. read more

June 2026 electric bill is already at 220$+ another 340$ for the solar panels running my a/c at 78. The worst financial decision I've made in my life by far. Worst then buying a new car. read more

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Noemi has been great through this whole process. she called at every step. she's been great!!

My experience with Our World Energy has been pretty good. There have been a few hiccups, like taking longer then I thought, but Rod has been on top of things keeping me informed. read more

Nikki - Project Coordinator Review. Honestly, have been really happy with our experience with Our World and their installation of our solar setup. The icing on the cake was Nikki: her ability to communicate and followup including reassurance when things were pending or needed changing. She did an amazing job as did the rest of the crew that we had perform our install and monitoring. Would highly recommend this company if you're looking for quality work and excellent follow through. read more

I need to bring a situation to your attention and hope it helps others in our situation. I built my home I am currently in, and moved in in May 2025. Around that same time we had a solar rep from Our World Energy, Treye Morris, who came through the neighborhood and spoke with us and then sold to us a solar system for our home. At the time of the sale he informed us that the number of panels that would be installed on the home would be enough to take care of what we would need. A single battery and 24 or 25 panel system was installed. Since that point I have yet to see any positive result in my energy bill from having it installed. Our APS bill has never dropped below 120 a month and that is during the winter months. During the hotter months, even with the solar production, of which we are only getting avg of about 30% to our usage and our bills are well over 300 a month and some are showing almost 500+ a month. So with the combined bills, Solar plus APS our bills are never less than 360 up to almost 700 a month. We spoke with another Rep representing Our World Energy and he feels that we have been the victims of a Predatory Sale and that we were sold a system much too small for our home. read more

**Our World Energy has been one of the most frustrating companies I've ever dealt with.** We were promised six months of solar payments as part of signing our contract. Everything was installed and we fulfilled our end of the agreement, but the promised payment never came. For weeks, my husband tried repeatedly to contact our sales representative, Joe Parkinson, and left multiple messages with both him and customer service. No one returned our calls. On May 19, we sent an email explaining the situation and asking for someone to contact us immediately. Instead of resolving the issue, we continued to be ignored. Eventually, the company did respond by email, and we provided documentation supporting the promises that had been made. After receiving our documentation, they stopped responding altogether and completely ghosted us. To make matters worse, we're now receiving sales calls from Our World Energy trying to sell us solar--as if we aren't already customers. The representatives have no idea we already have a system through their company, which is yet another example of the company's lack of communication and coordination, both internally and with its customers. The issue isn't just the unpaid incentive--it's the complete lack of accountability and customer service. If a company makes promises to earn your business, it should honor those promises or, at the very least, communicate honestly when there is a problem. Ignoring customers after the sale is unacceptable. Based on our experience, I cannot recommend Our World Energy. Even after we documented the promises we were given and provided that documentation to the company, they still failed to honor their commitments and stopped responding. If this is how they treat customers after the sale, don't expect written promises alone to protect you--they certainly didn't in our case. read more

We had our solar panels installed on June 1st, and nearly TWO MONTHS LATER, our system is STILL NOT OPERATIONAL. If you're considering Our World Energy, understand that getting the panels installed is only half the battle. Actually getting your system turned on is apparently a completely different story. When the City of Goodyear required a water spout to be relocated, WE, the homeowners, had to coordinate directly with the plumber that OUR WORLD ENERGY HIRED. Why was that our responsibility? Shouldn't the company be managing the contractors they hired? After the work was completed, we've now been waiting over a month for PTO (Permission to Operate), and we're STILL WAITING. Communication has been absolutely terrible. We've received conflicting information from both Our World Energy and the electric company, and it honestly feels like NOBODY KNOWS WHAT IS GOING ON. The customer service has been the most frustrating part of this entire experience. Calls aren't returned in a timely manner, updates are vague or nonexistent, and every time we ask for an update, we seem to get a different answer. We invested thousands of dollars expecting a professional, well-managed process. Instead, we've spent nearly two months chasing answers, coordinating work that should have been handled by the company, and paying for a solar system that DOESN'T EVEN WORK YET. If you're thinking about going solar, remember this: THEY GET PAID WHEN THE PANELS GO UP--YOU'RE THE ONE LEFT WAITING FOR THEM TO ACTUALLY WORK. I sincerely hope no one else has to go through the experience we've had. DO NOT USE THIS COMPANY!!!! read more

I was told by the salesman that I would have no bill from my energy company. Now to find out I am overproducing what I've been using and still have a bill from the energy company. I didn't get a battery with the system so I am getting two bills now. I've been trying to reach these people for over a month calling and emailing multiple times and no reply. One time they did answer and I questioned them and they only blamed the energy company for me not getting my credits and savings. Trying to get this removed asap. I don't want two bills anymore. I would give 0 stars if I could. read more

Mark is difficult to understand. Most communication has already been provided and understood before his call.

Our World Energy did a great job with my install. Multiple teams came out to my home and they were all very personable and took care to share with me what they were doing. Rod was my project coordinator and did a superior job in keeping me informed and kept me promptly informed and scheduled throughout the project; including onsite installation visits and inspections. It was a pleasure to work with him. There were some bumps in the install process and they got me taken care of and worked with me throughout! read more

Noemi is the best employee that I have encountered with Our World. She explains and sticks with you until the end read more

Do NOT go with this company. I have never experienced this kind of terrible and incompetent service from any company in my life. Full stop! From the start of the installation, where their techs wanted to run conduit under the front eaves of a home with large L shaped decorative wood under the eaves about every 8 feet; to their complete and utter destruction of the eaves saying they needed access to go into the attic. All of this right next to where a qualified electrician installed conduit for my EV charger in the garage and did not destroy the eaves to do it. It gets even worse. I am an engineer and I questioned some of the decisions and designs. I was told I would not have clipping - which is a point where the PV energy is higher than the inverter's capability to return the energy to the grid or to the home. This is a more pronounced effect on systems in the months leading up to and after summer solstice when the Sun is higher in the sky. It's basically solar panels on your roof that you've paid for that are doing absolutely nothing for you. I got clipping in January! They completely overutilized an 11.5 kW Powerwall 3 with over 15kW of PV arrays and put only 2kW of PV on a secondary 3.8kW inverter. This is total design incompetence. Furthermore, I informed them that they failed to even commission my secondary Tesla Solar Inverter when I realized it was off and was not doing anything; part of the reason I was not getting the full value out of the system I paid for! They did finally commission the secondary inverter about 3 weeks after PTO. In January, an entire string went offline consisting of 10 of my 43 panels or about 1/4 of the solar production. Multiple appointment messages were sent to me, and now in the hands of my attorney, where they scheduled to come out and fix the problem only to NO SHOW. No message. No call, just NO SHOW. I get a message either later in the day well beyond their scheduled arrival or the following day saying "You may have requested a change in your appointment time, so here's the new time!" Laughable! I wish I was joking. I have all of the messages and this is not a joke. Our World Energy finally did come out to address the bad string - on March 3, 2026! Their competent staff walked on my solar panels - literally walked in the middle of the panels - I have pictures for my attorney. I told the Our World Energy you don't walk in the middle of solar panels! It can produce micro cracks in the cells. He said he didn't know that. After my appointment on the 3rd where I had 75% production, they left me COMPLETELY INOPERATIVE!!! From 75% production to 0%! That's where my system is today. A $53,000 investment I am still paying for doing absolutely nothing for me. Three times since March 3rd they have scheduled to arrive to fix the system and THREE TIMES THEY HAVE NO SHOWED after I rearranged my schedule to be home when they said they would be there for the repairs. This is the most unprofessional, and incompetent company and organization you could ever do business with. Do NOT make the mistake of trusting the sales people. Do yourself a favor and steer clear of Our World Energy! read more

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NIKKI-Project Coordinator Review Nikki was so helpful with coordinating this project since i am in another state. She was very patient with me getting things completed. I really appreciate all the help. read more

Eds was professional, efficient and clear on the plan for our battery installation. She texted me before and after the project was complete. I highly recommend their service. read more

The salesperson sure did tell us how great of an investment this would be and why their company is best but lied flat out to our faces. Told us we'd get a check from OWE for the first two months to offset the loan payment for the panels so we aren't "paying twice" for energy from SRP and for the panels while we start to generate power. No, we didn't think to get this in writing and learned our lesson. When we called and spoke with a supervisor, he knew exactly what was told to us before we said it and then said that if we didn't get something in writing it won't hold up. Essentially admitting he knows about the dishonest sales practices of his salespeople and refusing to make it right. In fact, they've ghosted us for over a month when we demanded to speak to a manager. We've been charged our highest winter bill from SRP for similar energy usage despite having the panels. When we reviewed why with SRP, we learned (now another SRP agent misguided us initially so this part isn't completely on OWE) how much of our generated energy we were wasting by selling back to SRP. The OWE agent said that we would just be storing up our energy at SRP and buying extra... the entire process was intentionally misleading. Additionally, he said we'd be getting enough panels to provide 110% of our energy needs based on our previous year usage with SRP. We are only generating about half right now, though I know winter is a bit different with shorter and more overcast days . We will see how short this pans out in the summer but I definitely do not expect close to that promise in generated energy. Now, we had intended to buy solar but had not yet done any research prior to this meeting as it came on spontaneously. Since we were interested, we agreed expecting to hear him out and not buy. But with the tax incentives changing and the timeline presented, we felt that moment was the best time to buy. I wish we had researched or heard the pitch from other companies prior to jumping on this. RUN FROM THIS COMPANY. read more

From the start--Over promised timelines and under delivered and this was salesman Cummins. This person set the company up for failure as it relates to customer service at start. Then there is never a project manager on site, all email or text and many times so delayed the people come and go and they are not aware, and each person who comes out doesn't know what the plan is or what the others did and many mistakes have been made by the independent contractors employed by Our World Energy. Slowly with the new project manager Khalid it is getting addressed which is appreciated for the early issues that no one else would address. I have went through 3 project managers and this last one Khalid is a good one, not on site but he communicates, 8/10 stars for him. Logan is a local tech who we got later in project and he is Excellent 10/10 stars for him as he responds almost immediately when it counts. Sad I didn't get these guys till 7 months into project; btw that salesman who sold me this mess said would be 6-8 week project. This recent rain storm on Tuesday had our kitchen ceiling falling down... woke up to this at 6am Wednesday due to the solar install because the installers broke over 100 tiles with install and obviously tore the protective paper when removing tiles and it's proof by this event they did not replace or seal the paper on roof, or would not be leaking. I just don't trust all these contractors and with no onsite project manager here to supervise this is what u get. Now I have a leaking roof, and if Tech Logan was not local and takes great pride in his work we would not be getting any response until Monday of next week as this is when they can send a roofer. How is this acceptable? I text Logan at 6am and he literally responded within minutes...Logan saw the leak and got up in our ceiling, our attic and on the roof to document issue and made our kitchen usable... cleaned up like a professional and placed a temp patch of drywall until the company could respond. He did so much more and hard to explain.. it is just excellent 10/10 service. Now having to wait for a roofer and our project manager(who has been good so don't get me wrong) can't get anyone out this week and not till next week?? So when it rains I will have more damage ?? This isn't acceptable!! I had no roof issues ever and the issue caused by company and soonest response is Monday of next week!! Meanwhile the risk of more damage to my home compiles if there is another storm. I regret signing on the dotted line for solar... it has literally been a nightmare project and so many issues that I can't even document them all or u would be reading for days! read more

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Stay away from this company. It's been almost 3years still paying electric company every month. From 150.00 to 300.00 a month. Nothing they promised came true. ​ read more

Nikki at our world energy is a pleasure to work with, she is knowledgeable and so very helpful. Thank You Nikki read more

It has been 4 months since my last review here and no one has contacted me. If anyone working at Our World Energy reads reach out to me asap. I want these panels off of my roof immediately. read more

Avoid this company at all costs. I have been attempting to get this project finished in my house going on 5 months now, and all I've gotten is mistakes, excuses, and no shows. I have called and asked to speak to a Program Manager level or higher as I was done with attempting to address my frustrations with some 22 year old "Project Lead" who is incompetent. Nope, didn't happen. Either that is all they have, or they gatekeep you from speaking to anyone higher. My patience has reached its end. If Our World Energy fails to get my expensive Tesla Powerwall up and fully operational by this weeks end, I will be placing a stop work order on this project and contacting an attorney. X (Twitter) where I have a strong presence will be my next stop to vent my frustrations if this is not finished by weeks end. I had held off thus far in an attempt to give this company the benefit of the doubt, however as I've stated, my patience has reached its end. read more

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Our installation was activated about 5 days ago and is working quite well. It took a little longer than I expected but the job was done professionally and I'm happy with the outcome. There were two administrative items that were not done and is now being addressed by our project coordinator Noemi. Noemi has been very responsive and is looking into the issues. We are in the hottest part of the year and our APS usage is down but we are still using some power from them. I really won't know the overall performance for a few more months but so far so good. read more

Our new solar system just came online and I'm thoroughly impressed with the service I received from Our World Energy. Every step of the process was just amazing. It all started when I posted on reddit asking about quotes received from other solar companies. I received a response from u/TucsonSolarAdvisor, who offered to discuss my questions in DMs. They were incredibly helpful, answering lots and LOTS of my questions with zero pressure to buy anything. I eventually asked and started the quoting process for a system through Our World Energy. After accepting the quote, things moved quickly. I was put in touch with Nikki, who did an amazing job keeping me informed every step of the way, even remembering to touch-base on a weekly basis when we were just waiting for the local utility company to complete their steps. The longest part of the process was easily the local utility company. It took more than 3 months from when the panels were up until Xcel finally approved everything and the system could be turned on. Nikki kept us updated the whole time, including when to expect visits from xcel or OWE techs as they worked through final inspections and adjustments. My only critical feedback for OWE is their payment process. At this point, every company should have simple and secure methods of taking electronic payments with no added fees. That said, OWE was happy to wait for a check to come through the mail and never pressured me on payment due dates. Overall, I'm incredibly happy with the entire process and the result. While waiting for the system to come online, Xcel announced a 10% rate increase, which cut my estimated investment recovery time by a full year. I'd highly recommend Our World Energy to anyone looking to avoid skyrocketing energy costs. read more

The solar installation process went very smoothly. Communication was great, Marlon and Noemi kept us informed. The technicians were very efficient and answered any questions we had during the process. read more

I have recently sign up with Our World Energy to have a solar system installed on my home. The customer service thus far has been excellent, by both the salesman, Jeff, and the customer service representative, Naomi. Naomi is keeping me up to date about each phase of the process from measurements to permits. Because of their expertise, I feel I am in good hands. read more

They installed solar in a timely manner, with battery backup about a month ago. The battery seems to have done it's job, as there was supposed to be a power outage in my area but our house didn't lose power. I still waiting to see how energy prices compare to before. My only real concern right now is with how the lease works. I dind't consider this when I first signed on but if I want to seel my house before the solar lease is up it might be difficult, although from what I understand I could buy out the lease at the time of sale so the home buyer wouldn't have to worry about it. read more

Noemi has maintained contact and updates me regularly. She offered to research answers to my questions Much appreciated, Christine

No money up front was nice but many promises made by salespeople is not the reality! If I had to do it again I would select a different company! read more

Our installation crew worked hard and did a good job installing our system. Afterwards, Rea followed up to inform me that I should register my system with Tesla as soon as possible to take advantage of a soon-to-expire rebate program. Without her input I wouldn't have known about the program and would have lost out on a $1000 rebate. Thanks Rea! read more

EDs has done a great job of moving our project along and communicating often about progress.

They never call you back. I am a Realtor and I have called, texted, emailed for 3 weeks and they never return it. We need to transfer ownership but can't until I talk to them as there are some problems. Terrible customer service in my opinion read more

Glad Our World Energy stopped by our house and informed us about a missing component for our existing solar energy system that could help us become more self reliant. The process has been smooth from the proposal review to getting our battery installed and Eds has been awesome from the start, asking how I preferred to receive updates and the frequency so I stay updated on our project. There was a small hiccup with some crossed wires that happened on a weekend, but the on-call tech, the sales rep, and Eds were great getting everything resolved as quickly as possible. Appreciate the entire Our World Energy team! read more

Nikki was extremely helpful and handled our Tesla Wall rebate process for us. Eliminating a step for us to have to do which was very helpful. If you get to work with Nikki you won't be disappointed! read more

Noemi is knowledgeable, pleasant to deal with on the phone, amd regulary updates me on permitting status.

Do not get solar through this company they will keep knocking at your door and tell you everything you want to hear. They put a way bigger system on our roof than the inverter could handle so we're capped at the energy we can get they said we wouldn't have a power bill. But we still do so now we're stuck with 2 bills. Do your research before you sign papers!! read more

Kisha is a Stellular project manager she kept me posted all the way through the project