Unfortunately I thought I was going to have a good experience with GC termite and the rep Andrew. Everything leading up to the fumigation went as planned but then all went terribly down hill from there. First, I showed up at the install time to meet with the fumigation team and they never showed up at 8am as discussed. I later found out they didn't come until 5pm. (This cost me an extra day at the boat yard) Second, I was never updated through out the 3 day process. Third, I was told the fumigation would be done at 2pm on day 3 and when I arrived with help at 3:30 pm no one was there. The crew finally showed up but this wasted two hours of my time. Finally upon inspection of the boat there were numerous scratches in the gelcoat and grease marks from work boots all over my deck. ( I had to pay a boat detailer $170 to clean the grease off. I brought all these concerns up with the company rep Andrew but all I got was a "I'm sorry" and no further communication. When spending this kind of money and protecting an expensive asset that is important to you I would highly suggest contacting a different company. Communication is terrible and consideration for their work was sloppy. read more

Competitive Prices, I felt like the inspector had my interests as his concerns. Responsive and available in the Chula Vista Area. I still have a fumigation to do with them but for the subterranean termite treatment they did a good job. read more

I would have to say this is a great company to do the fumagation of your house. Andrew the estimater did a great job: He worked with us on a awesome price. Very informative, and looked over another bid and said it was a good price, he came in at a better price. The crew who showed to do the fumagation, were great about being cautious with our tile roof, our pool solar panels, and our Direct TV dish. We had "Zero" issue with our dish and so NO issue what so ever. It works great. They didn't break any tiles Give them a chance to give you a bid. read more

Had the opportunity to meet the guys at GC Termite Control at a high school job and observed their work. These guys are very good at what they do and very concerned about doing what's right. The great news is that they now use Orange Oil to control termites. The schools in San Diego are very particular with what products are used near their students and employees. Nice meeting you guys and have a Merry Christmas!!! read more

I called the company in an emergency, and was able to have them come over with only a few hours of notice. Andrew Cortez was very friendly and knowledgeable. He explained me everything in large details. I couldn't have hoped for more. Solid 5 stars read more

Used them to get an inspection for the new buyer. They showed up an hour and half early with no notice. Not okay and extremely unprofessional. Their termite "inspection" consisted of taking a long stick and pounding on my house and creating holes that didn't exist before. While showing me his "findings" he's shoving/digging his pen into my home creating a hole. What the heck? Even if his inspection had revealed something worth repairing/treating I wouldn't use them. Super unprofessional and I feel like they create "problem" areas to create business. read more

I called them because I needed a termite inspection within 24 hours and the termite report/clearance fast after the inspection. They got the job done fast (it probably helped that my listing was closeby also in 91913). They should've used the allowed $300 credit towards termite, but they only charged $95. Thanks for the quick turnaround time! read more

We had a refinance and needed a quick turnaround on the work. They inspected on a Friday and completed the job on Sunday. The two man crew did a good job repairing the damaged areas fairly close to original condition. They resolved all the issues I raised w/o questioning or getting defensive, and did a great job cleaning up afterward. They were both professional, very pleasant, explained what they did and why. The paperwork my mortgage company needed was emailed promptly. On the down side, I thought their price was too high, but I didn't have the luxury of time to seek other estimates. Just make sure you shop around first. If price is not a concern, use them; you won't be disappointed w their work. read more

- Would Highly Recommend - Professional and thorough service - Great Customer Service - Worked around our schedule We are in the process of doing a VA refinance and we needed a termite inspection to complete the process. We initially contacted another company to inspect our home and they found signs of termites and some wood root damage. We contacted GC Termite Control to get a second opinion and I'm sure glad we did. Andrew Cortez inspected our home and confirmed the original findings, however it came to GC's and our attention that the original company did not inspect under our home (we have a sub-floor) and signs of subterranean termites were discovered. Maybe the other company was not required, in a hurry or lazy, I don't know. As the home owner I want the piece of mind that work was done right. Andrew worked with our schedule and was able to treat the termite issue and make the necessary repairs in a timely manner. All for a price that was less than the original company's quote. We received our inspection clearance within 24 hours or work completion. I would highly recommend Andrew Cortez and GC Termite Control. Thanks GC. -AQ read more

Andrew and Mary are just amazing! Superior customer service and quality work. We couldn't be happier with their repair and fumigation service for our new house. They started and completed on schedule. The inspection was way more through, but yet beat the prices of another company. Cannot recommend them enough! read more

This company has an excellent customer service from the administration, inspection and reports. GC Termite Control greatly helped us to get approve in our refinance. They provide service with sense of urgency. Andrew was very accommodating to do the inspection and reports in a timely manner. Thank you GC Termite to your whole team and for being very professional. read more

Highly recommended Excellent service The best Termite control company in San Diego. Easy to schedule Free inspections and always the lowest price in town. I have used GC Termite for over 5 years multiple times and had never had a problem. Honest company that will come out and do a free inspection and wont try to sell you something you dont need. I plan to continue using them in the future! read more

DO NOT do business with Andrew, or his company, GC Termite Control. The quality of work is extremely poor, they do not stand behind their warranty, and they make false claims in their advertising. They do not seem to think twice about damaging customer's property and then denying responsibility. GC termite control was hired to fumigate and make structural repairs to my home. They contracted out the fumigation, but did the structural repairs themselves. In making the "repairs" on my home they damaged my roofing system in multiple areas and initially refused to do the necessary repairs. The roof repairs would have cost up to $1,500. The work they did on the wood pieces was extremely poor. Wood cuts where bad and large amounts of caulking used to hide the poor cuts and poor workmanship. They did not match the type of wood or the custom cuts. They walked away from the job prior to completion and have since been cited for several violations by the California Structural Pest Control Board. The board pressured them to basically do the entire job over and hire someone to fix the roof. Again, DO NOT do business with Andrew, or his company, GC Termite Control!! read more

This review is so long overdue...in short, GC Termite Control rocks. Call them first. When we bought our house last year, it had to be tented before we could close. We went through a few termite companies before we lucked out on GC. Rather than unleash a litany of complaints about all the lousy companies we interacted with before finding GC, I'll tell you how GC set themselves apart. First off, they (Andrew, to be specific) assured me they could tent my house without enclosing the surrounding plants thereby affecting a death sentence on the landscaping. I'd already had one company actually tear out some major/large/established plants just to get a look-see at the job. (Part of this blame falls on my realtor for hiring such jackasses and not telling us they were headed over to the site, but that's another story...) A couple other companies said the plants would have to be enclosed too. One guy was supremely annoyed that some uppity woman would dare to bring up research she'd found online that said the plants could be spared. Anyway, back to GC... Not only did Andrew drive out to my house within a couple hours of calling him, he climbed all around the undercarriage of the structure to look for signs of subterranean termites. No other companies would do this. They said the dirt mounds under there (left by the previous owner's pipe repair job) prevented them access to that space...and yet Andrew was able to climb in there and determine there were no termites (but that we'd definitely need to level those mounds to prevent a future infestation). Honestly, I think the other guys just didn't want to crawl under the house. 1) It was inconvenient and 2) it would be a tight fit...not because of smallish dirt mounds but because of large-ish beer bellies and a heavy dose of indifference. It definitely pays to have a fit, nimble, industrious person doing your termite inspection. The other thing about Andrew (and GC in general)...the customer service is excellent. Andrew, specifically, has a very calm, patient and reassuring manner. Instead of being annoyed with questions, he calmly answers them. And most importantly, he/they actually follow through on what they say. For example, due to neighbor concerns, we had to treat my garage locally instead of tenting it. A few days afterwards, I called Andrew in a panic because I saw termites flying around the garage near the windows. My fear was that the local job did not work. He explained how the termites were flushed out by the chemicals injected in to the beams and that they were essentially in their death throes, that after these flyers, I shouldn't see anymore. But he came out the same day anyway to treat the garage again because he knew it would give me peace of mind. Sure enough, after the flyers croaked, I didn't see anymore termites. That was a year ago. Although I primarily dealt with Andrew, I have something nice to report about his father (the owner of the company, I believe) as well. I recently bought some vintage furniture, only to discover (too late) termite damage. So I called up GC. Got the voicemail. I tried again. Still no answer. Within 15 minutes, the owner called me back (even though I hadn't left a message) and I told him the situation about the infected furniture. They aren't licensed to treat furniture, but he gave me what advice he could and even patiently answered my follow-up questions the next day, even though I hadn't identified myself as a previous client. Pretty dang nice to help out a "stranger" with no chance of profiting. For good measure, I will throw in one sort-of negative thing...the company they outsourced the actual tent job to--GC did the inspection and wood repairs at the house, but a third party did the actual tenting--when they first rolled up, I had my concerns based on their, ummm, "rough" appearance. But they did an excellent job and didn't kill/damage a single plant--when everyone else said the plants were too close to the house, they'd have to be enclosed. If you want people who are respectful and patient with your questions/concerns, take the time to explain everything to your satisfaction, respond quickly (not just in a timely manner) and who do what they say they will do (like not kill the landscaping!), not to mention give you an extremely competitive quote, then call GC Termite Control. read more

No one ever wants to deal with termites when it comes to their home. Unfortunately, we needed to have one done. When Andrew came out to inspect the house then returned as scheduled for the repairs and treatments, he did a great job. He came on time and finished as promised. The quality of the work was great. He paint matched it perfectly. Besides noticing the wet boarder, it looks as if it was never touched. Great job. Oh and Mary was very nice and personable on the phone. Totally recommend this company. read more

Andrew is a great Guy , he was prompt, polite and understanding , answering all questions with patience, the price was great and the work quick, clean and professional. I would be happy to recommend any time . read more

I have been a Realtor for over 7 years and have not found a company better dedicated to customer service than GC Termite Control!! They are full of knowledge and very easily reached to speak with customers regarding the pesky termites and how to get rid and prevent them. Highly recommended, give them a call! read more

I'm writing this review under my girlfriend's account. Shout out to Andrew Cortez for doing a very thorough inspection and being very professional. Overall Andrew had great customer service. He really tried to listen to all my concerns and he didn't try to sell extra unnecessary work. I got my termite inspection report within a couple of hours while some of the other termite companies took 5 days! read more

Going for a refi on a condo and a short notice from the lender to have a termite inspection. So lucky to have GC termite schedule in 2 days, couple with prompt service and very personable skills, you should call these guys first. Andrew is awesome. Thanks GC Termite Control. read more

Awesome customer service. Very fast at doing their thing... call these guys up if you ever get termite problems!

I highly recommend GC Termite Control. I got a call from my lender that we were doing final docs on a VA refinance Thursday, not Monday and needed a termite inspection before Monday. Freaking out, I called GC Friday and Nicky was great. She assured me she would take care of us and would be able to get a clearance report before then. Since I had to work Friday and Saturday, she was able to get Andrew to come on his day off Sunday to help. Andrew was as customer friendly as Nicky and was great in explaining everything. Much to my relief, he found no infestation and they had the report e-mailed to me that same day. I'm so grateful that there are still businesses like this that care about the customer and go the extra mile. Thank You GC!! read more

Highly recommend them! Very quick response and very affordable. Andew was very welcoming and professional. He did a very detailed inspection of our home and pointed out areas that needed to be replaced due to termite damage. Explained process and completed the work quickly. They were able to complete the work within quoted price. I always tell my family and friends about this company. Very highly satisfied with their professionalism and affordability! read more

We decided to go with GC Termite Control for many reasons. Andrew & Gilberto were extremely knowledgeable & took their time to address ALL my questions. GC Termites is family run company that takes pride in what they do & also guarantee their work. It's really hard to find companies that you can trust. This is why I decided to take a couple of minutes to write this review. We are definitely referring our family and friends to GC Termite Control. read more

They are a really professional termite control team. I have seen their work and the quality they deliver, for the price it's a great return on your investment. I highly recommend them... Give them a call today, you won't be disappointed. read more

These guys specialize in the getting rid of animals/critters but I had had a bad experience with another company. The owner came to my house and quickly found the problem. They ended up getting rid of six rats and sealed the openings they were coming in from. I am very satisfied and would definitely recommend. If you are not a down home kind of person that can take these rat poisoning matters into their own hands, call these guys. read more

This company is by far the best around for termite control! I recently purchased a home and discovered there was a termite issue. I had a total of 4 companies inspect and evaluate the problem. Andrew from GC termite was the only one to discover that there was a beetle problem in the attic too. He is super thorough, very professional and an expert in the business. We had a limited amount of time to get the repairs done, but Mary, the office manager was very kind and was able to work around our tight schedule. I hired Andrew and his team at GC Termite for the repairs and fumigation and we are very pleased. Their quality and pricing exceed all other companies. I highly recommend this business to everyone. Thanks GC Termite Control! read more

Horrendous communication and customer service. Rude service. Had a fair amount of issues which were brought up weeks before the service but no one actually listened to my concerns. Then they tried to blame me! Stay Away! read more

I have a wood shed in the backyard that is built on 2 x 6 rails. One side had dry rot and needed to be replaced. I asked 4 companies for quotes. The first said they were too busy. Three others gave quotes, and GC was the best quote. Andrew did the inspection and the repair. He showed up on time, finished on schedule, and answered all my questions. He cleaned up when the job was complete. I highly recommend them! I saved a lot of money using their services. read more

excellent service, highly recommended, I've never had a problem and always low prices and best customer service. thank you very much for the support and service quality. read more

I needed a quick and thorough termite inspection for a VA refinance, I called Orkin, Terminix and another big name company and none of them wanted to take care of me because first, I was not a returning customer and second they didn't have opening this week. I found GC Termite online, called them and was scheduled immediately. Andrew showed up on time and completed the process right away, inspection and treatment. Mary was very helpful too. I will definitely recommend this company to my friends. read more

Easy to schedule for my new buyer's escrow termite inspection. Andrew showed up on time. Took his time. Answered all questions. Received the written report within 4 hours. I've used them before and I'm satisfied with their service. I will continue to use their service and refer them to my clients and friends in the future. read more

Reliable termite control. These guys take care of business

This company performed a horrible inspection, they missed many areas of infestation and we had to pay extra as the buyers of the property to get a clearance for escrow dont be fooled by the feedback on this site they are inexperienced and unprofessional. read more

Unprofessional, unethical business and waste of a lot of $$$. I got stuck with this company during the escrow process. The termite fumigation that I received failed, and within three years, I had termites coming into my daughter's bedroom (droppings along the wall and piled on the carpet!). When I questioned them repeatedly about how a fumigation could fail when it is suppose to last at least 8-10 years, they told me the company that they used to tent/fumigate were cutting corners and not using enough gas, so multiple fumigations had failed. Even though they were fully aware of this problem, they did not provide me with a free second fumigation. I had to move my family out of my home and spend money on a hotel again, prep for another fumigation, and pay for the same service again when it should have been done right the first time. As well, they put a three by two foot hole in my deck and did not even apologize, provide referrals, or any compensation. In summary, I paid this company to provide me with more damage to my home. I write this review in hopes that this does not happen to anyone else. read more