Sometimes the best places are the ones you stumble upon by accident!…read more When we first moved to the area, my daughter's glasses broke IN HALF. Not bent. Not crooked. BROKEN. Apparently, her glasses decided they were done with life. We randomly found Eye Optique, and these wonderful people went above and beyond to temporarily fix them. And the cost? ZERO. ZIP. NADA. They didn't know us, we weren't customers, and they didn't try to sell us anything. Just genuine kindness and a willingness to help. That little act of kindness earned them our business. I later sent my husband and daughter back for eye exams, and once again, they delivered! Honest, polite, professional, and reasonably priced, which I especially appreciate since we don't have vision insurance. No pressure, no unnecessary upselling, just good old-fashioned customer service. My verdict: They fixed a pair of glasses and earned a family's trust. Now THAT'S how you build a loyal customer base! Eye Optique, you've got our eyes AND our business!

We typically go with America's Best for glasses but since hubby and I are new to the area and have…read morevision insurance now, which we did not have before, we decided to try something different when we went for our eye exams this year. Originally we were going to go with Pearl Vision, which is just down the street from here, but the reviews scared us off and I settled on Eye Optique instead. My son had gone here for contacts a few months ago and seemed pleased with his experience and they have generally good reviews too. Scheduling our appointment online was easy and we received both confirmation and reminders about it after making it. There was plenty of availability to choose from. We scheduled our appointments back to back so that we could knock it all out at once. The doctor was great! She was professional and thorough. Both hubby and I felt comfortable with the exam and her competence. The guy working the front was also very professional and friendly. Once the glasses came in, he took his time to ensure that the fit was perfect for each of us before we left. While we spent more than we normally do at America's Best even with insurance covering a portion of it, we feel like the service and quality live up to the cost. The issue is that they don't have any cheap frames. Most options are designer names. Since we typically only get reading glasses, I will most likely just do the exam here and order frames online going forward because I'm cheap and not interested in spending big bucks on reading glasses that I hate wearing anyway, but this is no reflection on the quality of Eye Optique, which I think is top notch, and I am glad we ended up here.

I love this location and have had a great experience. Carissa is amazing, patient and very helpful…read more She let me take my time and didn't make me feel rushed-even when I was being a pain! She was always smiling and she adjusted my glasses perfectly. I was very happy with the service here!

Worse service I have ever experienced. Showed up about 10 minutes before close and the door was…read morelocked. Staff member would not let me in and talked to me through the door stating they were closed. Just needed a simple question answered. I would highly recommend you take your business to any other sunglasses distributor.

Went there last week to get a pair of sunglasses but then decided to fix my old one instead. The…read moregentleman worked there were helpful. After a few days my new lenses arrived and it took them only a few minutes to get the job done.

I walked in on a very busy Sunday. The store had a lot of staff ready and available and situated in…read moredifferent locations in the store to assist all customers who were browsing. The staff was friendly and helpful and the lead manager on-site was polished and very professional. He kept checking in with his junior staff member to ensure I was being assisted properly. I was coming in for a $5 sunglasses replacement piece and they treated me just as well as the person next to me buying the latest $400 Prada model. I will be back for sure to purchase all future sunglasses from this location.

Who really likes doctors offices, but this place is really good…read more They were able to help me out with insurance issues. They were knowledgeable and made me feel comfortable and had me out in under 1 hour. I also like that they are able to help me with my glasses needs and had a large selection for me to choose from.

Had a great experience here! Very in depth testing and professional. I really like Dr. Flanagen who…read morewas very professional and explained everything. Great glasses selection. I will be returning! Nice building. Easy parking. Transparent pricing.

Okay, we're back in business. Let's start with the optometrist…read more **** Dr. Marvin Howell is excellent. His exam was more thorough than exams I've had in the past. In addition -- a big plus to the practice -- he upgraded service with technology (something previously lacking.) It doesn't hurt that Dr. Powell is knowledgeable AND personable, making a routine eye exam rather pleasant. **** Jennifer, manager of the optical side, seems to have whipped things into shape. I went in for my usual 2 pairs for $99 (for inside reading) and no upsell, no scare tactics -- just good service and designer frames at discount prices.

I was very disappointed with the result of my visit and my purchase of 2 pairs of glasses. I ended…read moreup with progressive lenses that are useless to me in the office because they fine for reading or seeing far, but are blurry when reading my computer. I must tip my head way back to activate the reading glasses to get a clear view. I don't know if it was the examination that missed or the evaluation of the sales agent or the execution of the lenses, but either way after spending almost $1000 I did not end up with usable glasses. My return visit to discuss the issue ended up with a sweet lady named Cleo telling me I just needed to learn how to use them and get used to them...

My husband and I had a great experience at the Sunglass Hut in the North Point Mall. The manager of…read morethe store was helpful and spent a great deal of time with us. He listened to what we were looking for and proceeded to point out possible glasses to meet our needs. They have a great selection and it appears Rayban now sizes glasses to fit different faces. As a lover of this brand, I love this approach to finding the perfect size without having to give up the style you really want.

Worst customer service ever. I attempted to return sunglasses and the manager would not allow me as…read morethe credit card I used to purchase the sunglasses had been stolen and replaced. She told me I had to go to another location where I purchased them. When I went there, out of my way, the store told me she lied to me and just did not want to lose revenue by processing a return.

Best selection of luxury eyewear in Atlanta. They have all of the classic brands and the newer more…read moretrendy brands like Oliver peoples, Krewe and Thierry Lasry. I ended getting these Jacques Marie Mage and i love them!

Love the luxury designers they carry! Dr. Boyd is phenomenal. The rest of the staff was extremely…read morehelpful and kind throughout my journey of getting glasses! Highly recommend!

Love the frames that offer at this business the staff is very very friendly and I would highly…read morerecommend 2C faceware

I made my appointment online. It was super easy. I just moved back to the Roswell area from…read moreGrant Park. I was hesitant to change my Optometrist. I have been going to Midtown Optical for years. I love Dr. Barnes and Kay at Midtown Optical, but the drive is just too far. I was thrilled and shocked that Dr. Girello is Dr. Barnes' wife. I was happy to keep it in the family! She was very thorough. Great chair side manner. Now let's get to Henry, the optician. He is so knowledgeable. He explained exactly what I needed. Unlike the chain stores, Henry didn't try to upsell me. My glasses came in before promised. Prescription was perfect! I could finally see their beautiful store!!! Kudos to Henry and Dr. Girello for giving me an amazing experience!!

Dr. Le is amazing. She has a great personality and will…read moretreat you with kindness and respect. I've been to those "corporate" places and they just don't compare. She is a real doctor who cares about her patients!

I had a very disappointing experience with North Point Eye Care. I called to check my vision and…read moreorder glasses, but the assistant told me I was not eligible for their services. After discussing with my insurance provider, they confirmed that I was indeed eligible and even called North Point Eye Care to clarify. When I called back, the assistant said she would return my call, but instead, she just texted me. Without scheduling an appointment, she started telling me that they would not offer any refunds if something went wrong with my order. I explained that the office should stand behind their services and provide a refund if there are any issues, but she refused to provide service and insisted on their no-refund policy. This lack of accountability and refusal to guarantee their work is unacceptable. I strongly advise others to avoid North Point Eye Care, as they do not guarantee their services and do not prioritize customer satisfaction.

Today was my first visit with Dr. Mamta Patel and I couldn't have asked for a better experience! I…read morewas recommended her practice by a friend and coworker, and was thrilled to see they were open on Saturdays, which makes it a lot easier with my work schedule. Walking in, I was instantly greeted by her husband at the front desk and warmly taken right back to begin my exam. Dr. Patel was super thorough and sweet! We chatted a lot about our interests, and she made the whole appointment comfortable! Would definitely recommend!

Love that the staff are wearing masking and staggering the appointments. Excellent…read morecustomer service ... have been getting glasses and contacts here for years. Would definitely recommend.