Really have enjoyed my experience here 2 years in a row. Friendly staff, fun selection and…read moreproducts received in about 10 days. Will definitely be back

I really don't like this place, and after bad experiences, I then remember why. Customer Service is…read morenonexistent. No one responds to email, people don't call you back and when you go in, no one can help you. There's too many other places where you don't need to bother yourself here. Over= it sucks!

We typically go with America's Best for glasses but since hubby and I are new to the area and have…read morevision insurance now, which we did not have before, we decided to try something different when we went for our eye exams this year. Originally we were going to go with Pearl Vision, which is just down the street from here, but the reviews scared us off and I settled on Eye Optique instead. My son had gone here for contacts a few months ago and seemed pleased with his experience and they have generally good reviews too. Scheduling our appointment online was easy and we received both confirmation and reminders about it after making it. There was plenty of availability to choose from. We scheduled our appointments back to back so that we could knock it all out at once. The doctor was great! She was professional and thorough. Both hubby and I felt comfortable with the exam and her competence. The guy working the front was also very professional and friendly. Once the glasses came in, he took his time to ensure that the fit was perfect for each of us before we left. While we spent more than we normally do at America's Best even with insurance covering a portion of it, we feel like the service and quality live up to the cost. The issue is that they don't have any cheap frames. Most options are designer names. Since we typically only get reading glasses, I will most likely just do the exam here and order frames online going forward because I'm cheap and not interested in spending big bucks on reading glasses that I hate wearing anyway, but this is no reflection on the quality of Eye Optique, which I think is top notch, and I am glad we ended up here.

I have passed this eye doctor a zillion times but never stopped in. I called to inquire about an…read moreeye exam as well as a contact lens exam. I was pleasantly surprised to hear that $110 without insurance would get me both exams. The Dr is not in on Wednesdays so I chose a Saturday morning appointment. This location is next door to UPS store and Baskin Robbins. You can see it off the street clearly. It's in the same shopping plaza as Chipotle and Sprouts. The parking is free and plentiful. I always dread going to any doctor but I knew that I needed a new prescription. My last eye exam was at America's Best during the pandemic so I was a year or 2 behind. This experience was one of the best Dr visits I have encountered. Dr. Boyd was extremely knowledgeable and polite. My wait time was minimal. And I received 3 different contact samples with pretty clear instructions. They do sell eyeglasses and if you don't have insurance.. it's 30% off the frames. I definitely recommend this place. The level of care is superb!

Love that the staff are wearing masking and staggering the appointments. Excellent…read morecustomer service ... have been getting glasses and contacts here for years. Would definitely recommend.

Had my first eye exam here this week, Dr. Patel and her staff were excellent very friendly and…read moreprofessional, I will definitely come here for all my eye care needs!

I had a very disappointing experience with North Point Eye Care. I called to check my vision and…read moreorder glasses, but the assistant told me I was not eligible for their services. After discussing with my insurance provider, they confirmed that I was indeed eligible and even called North Point Eye Care to clarify. When I called back, the assistant said she would return my call, but instead, she just texted me. Without scheduling an appointment, she started telling me that they would not offer any refunds if something went wrong with my order. I explained that the office should stand behind their services and provide a refund if there are any issues, but she refused to provide service and insisted on their no-refund policy. This lack of accountability and refusal to guarantee their work is unacceptable. I strongly advise others to avoid North Point Eye Care, as they do not guarantee their services and do not prioritize customer satisfaction.

Dr. Le is amazing. She has a great personality and will…read moretreat you with kindness and respect. I've been to those "corporate" places and they just don't compare. She is a real doctor who cares about her patients!

Great experience with Dr. Johnsey and all the staff of the shop. I definitely recommend this place!read more

We had a great experience at Quality Eyecare. The staff were helpful and friendly. I was able to…read moremake an appointment on their website a week out. They have a good selection of frames. The glasses were ready in a week and I have received lots of compliments on them. Highly recommended!

My husband and I had a great experience at the Sunglass Hut in the North Point Mall. The manager of…read morethe store was helpful and spent a great deal of time with us. He listened to what we were looking for and proceeded to point out possible glasses to meet our needs. They have a great selection and it appears Rayban now sizes glasses to fit different faces. As a lover of this brand, I love this approach to finding the perfect size without having to give up the style you really want.

Worst customer service ever. I attempted to return sunglasses and the manager would not allow me as…read morethe credit card I used to purchase the sunglasses had been stolen and replaced. She told me I had to go to another location where I purchased them. When I went there, out of my way, the store told me she lied to me and just did not want to lose revenue by processing a return.

I brought my son in for an eye exam. He is a catcher in baseball and has been having some trouble…read morepicking up the ball until it gets closer at times. I came to this location for my exam and my wife did as well. It is a nice location with nice areas, clean rooms, up to date equipment, good doctors, and a wide selection of frames. We came in, waited a beat, got taken back and went through the exam. Then the doctor took the time to explain what the results were. Not just gave them to us... he explained them and made sure we understood... a rarity in our world of physician care these days. We selected frames and went through the process in short order... A great location that I just wish was open on Saturday!! Obviously we will be back... I made my next appointment for January already.

The staff was extremely welcoming and friendly in every aspect, from taking my appointment over the…read morephone to checking me in/out, the eye exam, and helping me find my new glasses. Very knowledgeable staff, answered all of my questions, and guided me every step of the way. Dr. Dicus was amazing, very comforting and professional. She took the time to explain the process and results of my exam in a very logical manner, I never felt rushed. After having very poor eye exam experiences somewhere else, it was a very pleasant surprise to see how smooth the process could be with the right optometrist. This was my first time visiting Alpharetta Eye Clinic, but they are clearly focused on delivering a great Customer Experience, and they nailed it!